Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,373 reviews

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Novotel New Plymouth Taranaki - Image 1
Novotel New Plymouth Taranaki - Image 2
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Cnr Of Hobson And Leach Streets, 4312 NEW PLYMOUTH, New Zealand

Description

Hotel extras

  • Tesla Super Charging and Electric Vehicle Charging Onsite

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire

  • On-site gym and sauna

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Telephone
Fax +64 6 769 9072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,373 reviews

Customer review rating 4.0/5

Grant M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Keeley W. Families - Confirmed reviews ALL

Kia Ora Keeley, Thank you for taking the time to share your feedback and for rating your overall experience 90/100. We’re delighted to hear that you and your family enjoyed your stay and that you felt well looked after by our team. It’s wonderful to know that your arrival, breakfast, service, and overall experience met your expectations, and we truly appreciate your recommendation. Thank you also for your honest comments regarding the cleanliness of the room. We sincerely appreciate you bringing these details to our attention, and we apologise that some areas did not meet the high standards we aim to provide. Your feedback regarding the door and drawer handles, walls, and dust around the TV box has been shared with our housekeeping team so we can ensure these areas receive the additional attention required. We value your feedback as it helps us continually improve our guest experience. We hope to have the pleasure of welcoming you and your family back again and providing an even more polished stay. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 5.0/5

Clint G. Families - Confirmed reviews ALL

Kia Ora Clint, Thank you for your fantastic 100/100 review and for choosing to stay with us for your family trip. We are absolutely delighted to hear that your first stay with us exceeded your expectations and that you found your room to be one of the nicest hotel rooms you have experienced. It’s wonderful to know that your booking, arrival, accommodation, and overall stay were all seamless and enjoyable. A special thank you for recognising Alan at reception. We’re so pleased to hear that his warm, engaging, and personable service made you feel genuinely welcome and special from the moment you arrived. We will be sure to share your kind words with him—he will be thrilled to know he made such a positive impression. We're also grateful for your comments about our sustainability initiatives. It's encouraging to know that our recycling efforts, glass bottle milk, towel reuse options, and other environmental practices were noticed and appreciated. Thank you once again for your generous recommendation and for being a valued ALL Gold member. We look forward to welcoming you back whenever your travels bring you to New Plymouth, whether it's for another family visit or simply a relaxing getaway. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 5.0/5

Duncan H. Families - Confirmed reviews ALL

Kia Ora Duncan, Thank you for your perfect 100/100 review! We’re delighted to hear that you had such an enjoyable stay with us and that our friendly team, comfortable rooms, and breakfast all contributed to a great experience. It’s especially pleasing to know that every aspect of your stay, from check-in through to departure, met your expectations. Thank you as well for your recommendation and for your loyalty as an ALL Classic member. We truly appreciate your support and look forward to welcoming you and your family back for another wonderful stay in the future. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 4.5/5

Grace W. Y. P. Business - Confirmed reviews ALL

Kia Ora Grace, Thank you for your wonderful review and for rating your stay 90/100. We're delighted to hear that you enjoyed our convenient location, comfortable accommodation, and the warm service provided by our team. It's especially pleasing to know that you appreciated the quality of our room service and the prompt delivery of your meals. Your positive comments about the cleanliness, check-in experience, and our staff are greatly appreciated and will be shared with the team. We also appreciate your feedback regarding the breakfast selection. We are always looking for ways to enhance our offerings, and your comments help us identify opportunities for improvement. Thank you for choosing to stay with us during your business trip. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the near future. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Other web-users rate our hotel

  • 271 reviews 8.4/10 Location
  • 588 reviews 8.6/10 Room
  • 754 reviews 9.6/10 Service
  • 11 reviews 7.4/10 WiFi
  • 315 reviews 8.2/10 Food
  • 219 reviews 8.5/10 Cleanliness
  • 170 reviews 8/10 Breakfast
  • 161 reviews 9.4/10 Vibe

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