ibis Styles Surabaya Jemursari 호텔 3성

Nice Hotel,,Strategic Location,,Friendly Staff,,Good and Delicious Food,,have a swimming Pool at 3rd Floor near with restaurant,,you can swimming while watching arounds this hotel...nice and good for family trip...

전반적으로 많은 문제점이 있는 호텔이다. 전문적인 매니저가 계속적으로 문제점을 지적 및 관찰 요망. 리셉션 직원의 철저한 재교육 요망.

The room was good. Everyone was very polite & friendly & always ready to help. Nice restaurant & breakfast was good, but not much bread & no cheese (sometimes we miss European breakfast). The lobby is a great place for meeting friends or for a relaxing drink at the bar.

Located in South of Surabaya, the area is less traffic jammed compare to the city center. The hotel is quite near to Juanda International Airport and surrounding by local restaurants.A walking distance, also a supermarket is located, to fulfill your needed.Staff are friendly and helpful

보통의 비즈니스 호텔 같은 작고 아늑한 방 사이즈 였습니다. 아쉬운 점은 Amenity등 Room 내부에 갖춰진 용품들(Body wash, Razor, Coffee pot) 이 다소 적어 직접 가지고오지 않으면 좀 불편할 수 있겠다 싶었습니다. 주변에는 식당이나 작은 수퍼마켓 등이 있어 편리했습니다.

Checked in late in the evening, room was great, welcoming with a personalize cake different touch, also a great experience. Upgraded with a aplus voucher to deluxe suite, so room was spacious, and the view was quite spectacular. Breakfast was par, standard as usual. Service was standard , cause i was only less than 12 hours in the hotel, since my late 11pm arrival, and check out 9 am.

I was staying for 3 nights at Ibis Styles Jemursari and this is my second stay. The parking lot is available eventhough is not much, and the security is tight too. They check the car and the bag. Check in process was smooth which taking less than 10 mins. Since I was Le Accor member, there was cake personalised with my name prepared in my room. Great job, Guest Experience Team! The breakfast beyond my expectation especially for Ibis Style brand, there are local fare variety including jamoo and delicacy such as sweet potatoes, prawn crackers. During one of the breakfast, the chef was there and freshly cook the eggs for me, I like it (still hot). Usually I need to take the one that prepared one. When I arrived, there was a stain that look like lipstick stain in one of my pillow sheet and yellowish. But because I reached hotel quite late, I plan to ask housekeeping to change the bed sheet the next day, I understand that washing bedsheet using washing machine does not really wash out all the stains (well, let me give benefit of the doubt to the hotel team). The next day, I put the card to request to change the bed sheet, but the attendant who clean my room in the morning missed that out. However.. I called receptionist and within 5 mins the housekeeping clean my rooms and changing the bed sheet. Thank you housekeeping team! The bidet in the toilet was broken, the head was split. I called the maintenance and they fixed it within 15 mins by replacing the whole bidet. Kudos for maintenance team! There are other hotels in the areas, but I recommend this hotel since the service is good, the hotel is clean and it is worth for the money.

I stayed 2 night for holiday with family, so we had more time to enjoy the hotel and its facility. We love the infinity pool at 3rd floor, it's not so big but it's enough to do serius or fun swimming. Breakfast was good, great variety of food, and the restaurant was quite big with indoor and outdoor area. The best part as a platinum member was I had an room upgrade. The room was so spacious, clean, modern, and had a good view.

I was extremely satisfied with my stay in Ibis styles Jemursari Surabaya. From the reception (Ms Dinda) she always tried to upgrade me to the next level. The food quality served during breakfast and lunch also was ver good. Keep it up

The hotel was clean, but the room air conditioning was not working properly. Immediately they sent an engineer to fix it. Very efficient and fast service. The food had a big selection and many local delicacies. Well done.

I stay with my family, as on my prev stay, all is good, recommended for family and business traveler. Breakfast is full of taste, can find Indonesian local food. They prepare me connecting room even I didnt request it

Hotel was clean, staff was friendly but the breakfast was very standard, and the shower was terrible, the hot/cold water was not normal, sometime can be extremely hot, be careful if you are traveling with young child, please do not let them take a bath by them self.

This hotel is suitable for business, it locates in industrial area, fast service responded. Not far from mini market and Indonesian restaurant next to the hotel One matter should be paid attention for management is the isolation between the room is so thin. I could hear every activity next to my room, it was annoyed me a little bit.

Quiet environment, good food, nice staff, reasonable room rate. Equipped with swimming pool and small fitness centre. Quiet far from airport Juanda, but easy to get ride to there. Good enough for solo or business purpose

Good service from check-in to check-out. Food is good and price is valuable, but can think how to reduce mosquito in indoor of restaurant. Special benefit for family's kids is good policy for family stay. Quick access to Promo mountain if you rent car and stay in Surabaya has much good stay quality than the hotel near in Promo area.