ibis Styles Surabaya Jemursari

ibis Styles Surabaya Jemursari 4 stars

Customer review rating (ALL Rating) 4.9/5 2,186 reviews

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Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

ALLSAFE approved hotel

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237 SURABAYA
Indonesia

GPS:-7.321739, 112.74501

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

STREATS RESTAURANT Non contractual photo

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Our accommodation(s)

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,186 reviews

TripAdvisor Rating  4.0/5  244 reviews

Unsatisfy

Customer review rating 1.5/5

Jeffry N. Business - Confirmed reviews ALL

1. Hotel wont give the welcome drink voucher eventho i already ask for it 2 hotel deny that i book with breakfast included, cause me to wait them for cross check and slowing my schedule

its good located and staff really helpfull

Customer review rating 1.0/5

Zul R. Families - Confirmed reviews ALL

i've been an avid customer of ALL hotel, and never disappointed however for this stay leave me for bad experience, It was too crowded (i book during weekend) and my room was located directly under top floor, in the top floor there's a ball room for event, I understand hotel needs for events (as its give hotels revenue of course) however it was too loud my baby can't sleep, for breakfast the hotel run out of butter, again i'm understand Ibis is in the economic tier of ALL group, however 2 days ago I stayed at Ibis (red) in Bali and have superb experience compared this Ibis Style (green) which supposed to be 4 star and give better experience. so I hope this review give improvement in the hotel service as I'm still an avid ALL Accor Hotel customer, i love stay at all Accor hotel from premium MGallery, to mid such as novotel or mercure, to economy Ibis. cheers

Customer review rating 4.5/5

Andi K. Couples - Confirmed reviews ALL

very awesome

Dear k. K., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

Good hospitality

Customer review rating 4.5/5

I. D. D. S. Friends - Confirmed reviews ALL

this is not our first stay and event with the ibis style jemursari, quite satisfied with the hospitality and quick response, especially with chef Sarto and FO Manager Kiky

Dear DJUANDA I., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

Lovely place, lovely people

Customer review rating 5.0/5

Syahrul F. Solo - Confirmed reviews ALL

The room is so clean and comfortable, the whole hotel is full of smile. Very helpful to get relaxed.

Dear SYAHRUL F., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 76 reviews 5.5/10 Location
  • 336 reviews 8.3/10 Room
  • 344 reviews 8.9/10 Service
  • 16 reviews 8/10 WiFi
  • 236 reviews 8.6/10 Food
  • 193 reviews 9.4/10 Cleanliness
  • 153 reviews 8.6/10 Amenities
  • 83 reviews 8.4/10 Breakfast

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