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ibis Styles Surabaya Jemursari Hotel 3 stars

TripAdvisor rating 4.0/5 224 reviews
ibis Styles Surabaya Jemursari
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Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237
surabaya
indonesia

Tel: +62318498999

Fax: (+62)31/8498993

Contact email

Check-in from 14h00

Check out up to 12h00

  • WARU :   WONOKROMO KENDANGSARI RAYA

  • By plane

    JUANDA AIRPORT At 7km / 4.35 miles

  • By train

    GUBENG STATION At 10km / 6.21 miles

GPS :-7.321739, 112.74501

Our accommodations

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard 2 Single Beds

  • Max. number of persons: 3
  • Area: From 22m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Junior Suite Room with 1 double bed

  • Max. number of persons: 4
  • Area: From 44m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WOOT POOL LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy the breeze at poolside, while sipping on our trendy drinks and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy the light snacks and refreshing drinks at our cozy Lobby Lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 230 m²

  • Maximum capacity: 125 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,022 reviews

tripadvisor

TripAdvisor Rating 4.0/5

224 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Disappointed

Customer review rating 4.4/5

S N. Solo - 15/01/2020 Confirmed reviews ALL

Disappointed in many way

Dear SYAIFUL N., Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Nice hotel with friendly staffs

TripAdvisor rating 4.0/5

davecmclaren Solo travel - 14/01/2020 TripAdvisor review

Nice 3 stars hotel with friendly staffs. Fair location. Pretty complete facilites. Well maintained building and facilities. Recommended for those have businesses in this area. Thank u for all staffs that help me to make me comfort.

Hotel with h.

Customer review rating 4.4/5

Hotel W. H. Business - 12/01/2020 Confirmed reviews ALL

Nice and warm staffs. Fair facilities. Comfort room. Pretty complete breakfast for 3 stars hotel. Great experience.

Dear DAVID C., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Great Staff

Customer review rating 4.4/5

Yuyatdi P. Business - 12/01/2020 Confirmed reviews ALL

Hotel location is just as I need, near to good restaurant, easy to go almost everywhere, not too far too from airport. Room was good, breakfast was awesome many choices. staff were very friendly and helpful. Very high value for money hotel.

Dear YUYATDI P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Business trip

Customer review rating 4.4/5

Novanda T. W. W. Business - 12/01/2020 Confirmed reviews ALL

I love this room and the atmosphere, buat difference like in ibis city center, i got welcome cake, but in this hotel not, thats oke everything is best

Dear NOVANDA TRI W W., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice hotel

Customer review rating 4.4/5

B. Business - 10/01/2020 Confirmed reviews ALL

Clean room, good hospitality, nice food

Dear TEGUH B., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good experience

Customer review rating 4.4/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

We actually booked for non smooking floor however when we arrived the non smooking floor are all occupied. I hope this can

Dear HILDA SORBA O., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Satisfied

Customer review rating 4.4/5

Andrie W. Business - 05/01/2020 Confirmed reviews ALL

Satisfied

Dear ANDRIE W., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

A little disappointed

Customer review rating 4.4/5

Lily G. Couples - 04/01/2020 Confirmed reviews ALL

The staffs were nice. They upgraded us to suite room which we think the suite room does not fit the requirement as suite room. Bed was very bad condition, not flat. Carpet was dirty. We were surprised by the welcome drink (cappuccino), it's just average coffee with milk on it. Breakfast was good - enough variety of foods, just too crowded. We have stayed few times in Ibis Jemursari when we visitied Surabaya. We believe Ibis can do much better than that. See you later.

Dear LILY S., Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Holiday in nice hotel

Customer review rating 4.4/5

Arry Families - 31/12/2019 Confirmed reviews ALL

Nice Hotel, Only one word Amazing, Specially to Chef Sarto, Chef Niar and Mr Ricky Coen as General Manager. Clean Hotel when we were entering the lobby, Mr Bekti with great smile welcoming us, entering room so cozy, great pool and finally great B'fast. Thank you for your kind hospitality, See you soon, Regards, Arry

Dear C., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good place to stay

TripAdvisor rating 4.0/5

Arif W Business - 29/12/2019 TripAdvisor review

Good place to stay. For business or even for leisure. Location is important near by the industrial park and short to city central and airport. Tante and variety of breakfast. Clean room and good view from the top floor

Friendly hotel

Customer review rating 4.4/5

F. Families - 27/12/2019 Confirmed reviews ALL

Overall the hotel was good, the staff also friendly. Need more Non smoking room for Family room. I booked via Accor apps couple weeks before arrival but still got smoking room even though they ionized the room but the smell still lasting on the wall. I have been staying in the Family room at the other Ibis Style hotel. The family room was smaller than I expected. The rest are okay.

Dear NAJMUL F., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice hotel in town.

TripAdvisor rating 4.0/5

Rafael A Couples - 26/12/2019 TripAdvisor review

This was a nice hotel in town with a nice rooftop restaurant and pool/bar. Rooms were nicely appointed and clean. Everything worked in the room. Service was very good though not sure why but I was not recognized as a Accor Silver member at all.

Tony

Customer review rating 4.4/5

To… Families - 25/12/2019 Confirmed reviews ALL

the place is ok, the service is satisfying. Quick response in dealing with problems such as WiFi connections. Parking is less extensive, but there is a vallet parking.

Dear Tony W., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Mr

Customer review rating 4.4/5

Edwin B. S. Business - 23/12/2019 Confirmed reviews ALL

Very satisfying service from all staffs Good and Comfort Room Delicious food when i get breakfast there

Dear EDWIN BUDI S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Richard Business - 23/12/2019 Confirmed reviews ALL

Good vibes

Dear RICHARD ALFREDO S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

one of good hotel on surabaya

Customer review rating 4.4/5

Gandi B. Business - 23/12/2019 Confirmed reviews ALL

overall all, Ibis Jemursari hotel is one of good hotel to stay during my business trip on Surabaya, the food, staff's and feel cozy.. its recommended

Dear GANDI ATMAJAYA B., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice Hotel

Customer review rating 4.4/5

Anton S. K. Business - 22/12/2019 Confirmed reviews ALL

Nice Hotel,,Friendly Staff,,Good and Delicious Food

Dear ANTON SETIO K., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Rusdiansyah Business - 21/12/2019 Confirmed reviews ALL

Honestly, it was the best hotel so far, since I have travelled to Surabaya. I like the design, so chic and simple. The staff was friendly as well and informative. Got into the room, was spacious and unique design, especially with the hidden closet behind the giant mirror, not a big fan of a giant mirror thou. What I like the most from the room was the hanging lamp on the corner, so unique and the room has many electric plugs. I think this is the 1st time I experienced a hotel room with that many electric plugs, good for me as I have a lot of gadgets everytime I travelled, so they do not need to fight for power.

Dear R., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Winarto E. Business - 21/12/2019 Confirmed reviews ALL

Good service from check-in to check-out. Food is good and price is valuable

Dear WINARTO E., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
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