ibis Styles Surabaya Jemursari Hotel 3 stars

Customer review rating 4.4/5 3,585 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Surabaya Jemursari
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+ 19 Services
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Room 1

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Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on requestPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237
surabaya
indonesia

Tel: +62318498999

Fax: (+62)31/8498993

Check-in from 14h00

Check out up to 12h00

  • WARU :  WONOKROMO KENDANGSARI RAYA

  • By plane

    JUANDA AIRPORT At 7km / 4.35 miles

  • By train

    GUBENG STATION At 10km / 6.21 miles

GPS :-7.321739, 112.74501

Our accommodation(s)

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard 2 Single Beds

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH 1 KINGSIZE BED

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
Rooms

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WOOT POOL LOUNGE

Non contractual photo

Enjoy the breeze at poolside, while sipping on our trendy drinks and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Enjoy the light snacks and refreshing drinks at our cozy Lobby Lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 230

  • Maximum capacity: 183 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,585 reviews

tripadvisor

TripAdvisor Rating 4.0/5

232 reviews

Great stay

Customer review rating 4.4/5

Sherlyn V. Couples - 20/10/2020 Confirmed reviews ALL

Fast check in - check out. Clean environment. Breakfast in bed served on time as requested (between 6-10 AM), with lots of options: English/American/Indonesian, I've tried them all delicious. Though there was a wedding on the time we arrived, so it was a little bit hectic due to lack of parking lot, but the staffs quickly offered free valet service so we don't have to queue for long. Overall it's a great experience for us. Thank you for your hospitality.

Dear SHERLYN V., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Comfy and nice

Customer review rating 4.4/5

Kukuh Friends - 19/10/2020 Confirmed reviews ALL

Nice place

Dear KUKUH D., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

good stay and good service.

Customer review rating 4.4/5

Renny Solo - 18/10/2020 Confirmed reviews ALL

The interior looks comfortable and simple which is I like it. Everything looks neat, clean, and all things I need ready to use. The staffs are friendly and I was satisfied with the breakfast. It just when I want to order my dinner I can't find the menu list in my room and I need to asked third times cause it takes too long for them to deliver the menu list. But overall it was great to stay at Ibis.

Dear RENNY T., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Relaxing Weekend Getaway

Customer review rating 4.4/5

Heni Families - 12/10/2020 Confirmed reviews ALL

We stayed only for one night, however, it was very relaxing. The kids and I enjoyed the pool. Breakfast was generous considering it was in-room. We tried several menu from the restaurant and they were excellent. Service provided was genuine and professional. Thank you for the whole team and management of Ibis Styles Surabaya Jemursari. We surely revisit!

Dear HENI G., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Cleanliness ok, room ok, but need extra caution for COVID-19 prevention

Customer review rating 4.4/5

Yudy T. Business - 12/10/2020 Confirmed reviews ALL

Room is clean, breakfast is satisfactory, but the hotel must tremendeously improve COVID-19 prevention protocol. I’ve visited the hotel while there is some event happenings. No social distancing in the elevator, the guests are crowded, there is no hotel staffs observing social distancing between floors. During check in, i’ve been asked about covid-19 test result, which hasn’t been mentioned in the booking platform before.

Dear YUDY T., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Yogi S. Business - 06/10/2020 Confirmed reviews ALL

Nice place to stay

Dear Yogi s., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.4/5

Andy S. Business - 04/10/2020 Confirmed reviews ALL

Good stay

Dear ANDY S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Enjoy to stay

Customer review rating 4.4/5

Agus S. Business - 30/09/2020 Confirmed reviews ALL

I have stayed at your hotel for many times, there is no material complaint so far, I hope still come back there

Dear AGUS S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Angga W. Business - 26/09/2020 Confirmed reviews ALL

Amazing place to stay

Dear angga w., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Budi Business - 25/09/2020 Confirmed reviews ALL

Of all very good

Dear Mr Budi, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Didit A. Business - 25/09/2020 Confirmed reviews ALL

Nice place , hygiene

Dear didit a., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice hotel with friendly staffs

TripAdvisor rating 4.0/5

davecmclaren Solo travel - 14/01/2020 TripAdvisor review

Nice 3 stars hotel with friendly staffs. Fair location. Pretty complete facilites. Well maintained building and facilities. Recommended for those have businesses in this area. Thank u for all staffs that help me to make me comfort.

Dear Davecmclaren, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good place to stay

TripAdvisor rating 4.0/5

Arif W Business - 29/12/2019 TripAdvisor review

Good place to stay. For business or even for leisure. Location is important near by the industrial park and short to city central and airport. Tante and variety of breakfast. Clean room and good view from the top floor

Dear Arif W, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice hotel in town.

TripAdvisor rating 4.0/5

Rafael A Couples - 26/12/2019 TripAdvisor review

This was a nice hotel in town with a nice rooftop restaurant and pool/bar. Rooms were nicely appointed and clean. Everything worked in the room. Service was very good though not sure why but I was not recognized as a Accor Silver member at all.

Dear Rafael A, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice Hotel

TripAdvisor rating 4.0/5

keykay212 Business - 21/12/2019 TripAdvisor review

Nice Hotel,,Strategic Location,,Friendly Staff,,Good and Delicious Food,,have a swimming Pool at 3rd Floor near with restaurant,,you can swimming while watching arounds this hotel...nice and good for family trip...

Dear Keykay212, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good hotel, very polite & friendly staff

TripAdvisor rating 4.0/5

Trail49882820507 Family - 23/03/2019 TripAdvisor review

The room was good. Everyone was very polite & friendly & always ready to help. Nice restaurant & breakfast was good, but not much bread & no cheese (sometimes we miss European breakfast). The lobby is a great place for meeting friends or for a relaxing drink at the bar.

Dear Mrs. YOHANNA CAHYARINI, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assure that we have taken care your concern regarding European breakfast choice at restaurant. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Arman Widianto General Manager

Good Location

TripAdvisor rating 4.0/5

ImmanuelHalawa Business - 30/09/2018 TripAdvisor review

Located in South of Surabaya, the area is less traffic jammed compare to the city center. The hotel is quite near to Juanda International Airport and surrounding by local restaurants.A walking distance, also a supermarket is located, to fulfill your needed.Staff are friendly and helpful

Dear Immanuel, We are delighted that you enjoyed our hospitality and appreciate your kind review about our service & location. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back again soon. Warm Regards Arman Widianto General Manager

Great view and room

TripAdvisor rating 4.0/5

TheJ723 Business - 30/07/2018 TripAdvisor review

Checked in late in the evening, room was great, welcoming with a personalize cake different touch, also a great experience. Upgraded with a aplus voucher to deluxe suite, so room was spacious, and the view was quite spectacular. Breakfast was par, standard as usual. Service was standard , cause i was only less than 12 hours in the hotel, since my late 11pm arrival, and check out 9 am.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Amazing Stay!

TripAdvisor rating 4.0/5

MeilissaK Solo travel - 24/05/2018 TripAdvisor review

I was staying for 3 nights at Ibis Styles Jemursari and this is my second stay. The parking lot is available eventhough is not much, and the security is tight too. They check the car and the bag. Check in process was smooth which taking less than 10 mins. Since I was Le Accor member, there was cake personalised with my name prepared in my room. Great job, Guest Experience Team! The breakfast beyond my expectation especially for Ibis Style brand, there are local fare variety including jamoo and delicacy such as sweet potatoes, prawn crackers. During one of the breakfast, the chef was there and freshly cook the eggs for me, I like it (still hot). Usually I need to take the one that prepared one. When I arrived, there was a stain that look like lipstick stain in one of my pillow sheet and yellowish. But because I reached hotel quite late, I plan to ask housekeeping to change the bed sheet the next day, I understand that washing bedsheet using washing machine does not really wash out all the stains (well, let me give benefit of the doubt to the hotel team). The next day, I put the card to request to change the bed sheet, but the attendant who clean my room in the morning missed that out. However.. I called receptionist and within 5 mins the housekeeping clean my rooms and changing the bed sheet. Thank you housekeeping team! The bidet in the toilet was broken, the head was split. I called the maintenance and they fixed it within 15 mins by replacing the whole bidet. Kudos for maintenance team! There are other hotels in the areas, but I recommend this hotel since the service is good, the hotel is clean and it is worth for the money.

Dear Meilissa , We are delighted that you enjoyed our hospitality and appreciate your kind review about our service and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, thank you for sharing your experience and we look forward to welcoming you back again soon. With thanks & regards Arman Widianto General Manager

Best hotel in its class

TripAdvisor rating 4.0/5

yudihart Family - 23/12/2017 TripAdvisor review

I stayed 2 night for holiday with family, so we had more time to enjoy the hotel and its facility. We love the infinity pool at 3rd floor, it's not so big but it's enough to do serius or fun swimming. Breakfast was good, great variety of food, and the restaurant was quite big with indoor and outdoor area. The best part as a platinum member was I had an room upgrade. The room was so spacious, clean, modern, and had a good view.

Dear Yudi H, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

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