Aparthotel Adagio São Paulo Moema 4 stars

The hotel is well located at Moema, but the room doesn't have enough power outlet, actually in the bedroom there is not power outlet and I had ton connect a power extension from the TV room. Another thing that is not OK is the internet. This was the second time that I had to talk to front desk about the internet, which is very slow, and they gave me the password of another network and I could use internet with no problems after that. Overall, I would stay in this hotel again, but they should considering to fix these two problems, internet and power outlet.

The location is excellent; however, I'd like to highlight several areas where the hotel can improve: 1.- Customer Service: The overall customer service experience needs enhancement. 2.- Hotel Amenities: There's room for improvement in terms of the hotel's amenities. 3.- Internet Connectivity: The internet service inside my room was consistently unreliable. 4.- Communication: Clear communication was lacking during my stay. 5.- Personnel Experience: I found the hotel personnel to be inexperienced. I hope these points can help the hotel enhance its services in the future.

Very well located, well equipped rooms and great service.

My stay at Adagio was a lengthy one - approximately 10 days - and I only wish the stay could've been longer. The room was spacious, the amenities were convenient (fitness room, pool, sauna, laundromat, underground parking, valet), and the location was prime. My only complaints are the spotty and slow wifi and the hotel is located next to a synthetic soccer field that gets played on by kids well after 9 pm so it can get a little noisy if you're an early sleeper, but those inconveniences pale in comparison to everything else.

I love the location and the layout of the apartments, so whenever me or my wife go to SP we try to stay at Adagio Moema, especially for long stays, but we’ll be looking for alternatives next time as both our latest experiences were not the best. Talking specifically about my last, short stay, A/C in the room was not working, and even after communicating front desk twice it was not fixed. Cleanliness was good, but overall the building and apartment looked not well-kept, with several wall stains, blinking lights and non-functioning light switches. Seems maintenance has not been a top priority, which is a pity for such a fantastically located property. For the first time also I felt staff was not very attentive, which I hadn’t experienced in the past at this hotel. Overall a disappointment, thankfully this was a very short stay.