Aparthotel Adagio São Paulo Moema

Aparthotel Adagio São Paulo Moema 4 stars

Customer review rating (ALL Rating) 4.6/5 304 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Pet-friendly hotel! Your small pets are welcome here.

  • Excellent option for families, group of friends, long-term stays

  • Very near the Ibirapuera Park, the Bikers' Park, and the Ibirapuera Mall.

  • 8-minute drive to the São Paulo Congonhas Airport

  • Just 80 meters away from the Moema Metro Station (Lilac Line)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio São Paulo Moema

Avenida dos Jamaris, 100 Torre 2, Moema
04078-000 SAO PAULO
Brazil

  • By plane

    AP INT GUARULHOS At 36.7km / 22.8 miles

  • By plane

    CONGONHAS AIRPORT At 4km / 2 miles - Shuttle free

GPS:-23.604939, -46.661816

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DELL ARTE RISTORANTE

The Dell'Arte Ristorante features rustic yet contemporary decor and a cozy environment. The menu includes dishes from northern Italy, as well as a seasonal menu, using different seasonal ingredients.

Our accommodation(s)

Adapted Superior Room Non contractual photo

Accessible room

  • Max. number of persons: 6
  • Area: From 37 / 398 sq ft

Our guest reviews

Our guest reviews for
Aparthotel Adagio São Paulo Moema

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  304 reviews

TripAdvisor Rating  4.0/5  491 reviews

Certificate of excellence 2022

Friendly staff, excellent location. Awful internet connection

Customer review rating 3.0/5

Valquiria D. Families - Confirmed reviews ALL

I have been stayed at Adagio Moema for years . Everything is very very good. However, the internet service is getting worse every year. It does not work most of the time and when works is super slow.

Dear Gerson Botacini das D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Customer Experience Adagio SP Moema

loved my room, but my wifi was horrible

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I loved the location and the room, but my wifi connection was so horrible that it would impede my work and i had use my phone’s data instead

Dear Flavio K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Coordenadora Customer Experience Adagio SP Moema

Family friendly

Customer review rating 4.5/5

Wesley B. Families - Confirmed reviews ALL

Neighborhood is fantastic full of entertainment and good restaurants, entrance has a beautiful garden, all staff makes you feel welcome.

Dear Wesley B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Coordenadora Customer Experience Adagio SP Moema

Perfect stay

Customer review rating 5.0/5

Aimee Business - Confirmed reviews ALL

For me it was perfect, because it was well located, is a beautiful city and the service of the hotel was great

Well Located

Customer review rating 3.5/5

Juan Families - Confirmed reviews ALL

Nice rooms and good breakfast. Check in process can me improved; check out was fast and simple!

Well located building, excellent staff but with deficiencies

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Stayed a week working from the hotel. Staff is excellent, very good location. Building has deficiencies: it is very easy to hear from one room to another, room is quite dark (lights on all the time)

Good cleaning procedures

Customer review rating 4.5/5

C K. Business - Confirmed reviews ALL

I had a good stay, however the pets are noisy in the corridors

Well located, relatively new hotel, but Wi-Fi doesn’t work at all

Customer review rating 3.0/5

Andre R. Families - Confirmed reviews ALL

Nice apart-hotel, with some amenities and very well located (at the heart of Moema). Very good breakfast and nice staff. But if you intent to work there forget it. The Wi-Fi doesn’t work at all! I called front desk many times but there was nothing they could do to fix it.

Dear Andre R., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Customer Experience Adagio SP Moema

good location and value for money

Customer review rating 4.0/5

C K. Business - Confirmed reviews ALL

good experience, however prefer a quiet room.

Dear Carlos k., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Customer Experience Team Adagio SP Moema

A good stay, understand the housekeeping limitations to provide towels , clean up etc. I stayed 3 days, I think the housekeeping can improve.

Customer review rating 4.5/5

Carlos K. Business - Confirmed reviews ALL

Overall is good.

Always A Good One

TripAdvisor rating 5.0/5

KBH0913 Business - TripAdvisor review

I've been staying at this hotel for a number of years now and every time I do, they do not disappoint. Front desk personnel is always helpful, the valet crew is reliable and housekeeping group always make sure you get what you need when you need them. Very pleased with the service and cleanliness. Besides, the hotel is very close to good eats as well.

Dear KBH0913, Thanks for choosing Adagio SP Moema! We are grateful for the comments about your stay in Adagio. We hope that you will still consider us for your future São Paulo travel needs. Regards,

EXCELENTE

TripAdvisor rating 5.0/5

Alexandre L Families - TripAdvisor review

Perfect. Clean. Very careful staff. Perfect and secure location, close to great restaurants and good neighborhood. Near the congonhas airport. New bedroom, very confortable bed, clean and comfortable lençois. Primorous attention.

Dear Mr. Alexandre L, Thanks for choosing Adagio SP Moema! We are grateful for the comments about your stay in Adagio. We hope that you will still consider us for your future São Paulo travel needs. Regards, Renata Mendes Adagio SP Moema

extended adagio stay

TripAdvisor rating 4.0/5

E4799OEmartint Business - TripAdvisor review

Nice place. Kitchenette came in handy during my extended stay. Clean, well taken care of room. Could use a larger couch and a more comfortable chair in the living room area. And the room air conditioner could make the room a bit cooler.

E4799OEmartint, Thanks for sharing your experience at the Adagio SP Moema. We're sorry we have not exceeded your expectations during your stay. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the points indicated maintenance department has been warned and situations like these will not repeated in our hotel. please allow me to express my sincerest apologies. Thank you again for taking the time to tell us about your experience at the Adagio. Sincerely, Renata Mendes

Good Value

TripAdvisor rating 5.0/5

KBH0913 Business - TripAdvisor review

I've stayed at this hotel on numerous occasion and it is one of the better ones available. Good service, close to restaurants and bars with easy access to public transportation. All around good.......

Comfortable choice in a quiet neighborhood

TripAdvisor rating 4.0/5

andreluc31 TripAdvisor review

In the middle of a stressful metropolis as São Paulo, this is a good choice for resting: in a calm street, it's not far from restaurants, Ibirapuera Shopping Mall and Ibirapuera Park. You can walk around and have some coffee in a bakery and know the pleasant neighborhood. I recommend that hotel.

Queremos agradecer por dedicar um tempo e compartilhar seu feedback na Comunidade TripAdvisor.

Mercure Times Square

TripAdvisor rating 4.0/5

rogeriomata Families - TripAdvisor review

Good accomodation for an overnight stay with my family. One of the TVs in the apartment was not working. At some point there was a lot of noise coming from the next apartment due to maintenance services, at Sunday night!!!

Agradecemos sua preferência pelo Adagio SP Moema! Esperamos revê-lo em breve.

adagio moema

TripAdvisor rating 3.0/5

MarceloUrbano Business - TripAdvisor review

Refrigerator was broken, bathroom was not clean, air conditioning only in the badroom is not enough to cool the whole room. Would also suggest a small amenities shop at the lobby selling last minute items from lipstick, pain kilers, to snaks and drinks.

MarceloUrbano, Agradecemos por escrever sobre sua hospedagem no Adagio SP Moema! Atenciosamente, Equipe atendimento

2nd stay - more problems

TripAdvisor rating 2.0/5

Trond A Business - TripAdvisor review

Our second stay with problems. This time I had booked 4 rooms, for me and my 3 colleagues. I paid for all before we arrived. One of us arrived one day earlier, and the hotel said it was not paid. He left his credit card information. The day after they told him they had done an error, so it was resolved. This was after he had complained to me and that I had warned the hotel. Then I arrived, no problems. Later same night my two last colleagues arrived, me having booked a room for each one. They did not know. The hotel did not understand, and they slept in the same room given by the receptionist, until next morning when they complained to me. Then I complained again(!) and they copied my receipt for the room not used. Now I am curios to see if the fee was returned for the room not used. I REALLY HOPE THIS HOTEL READS ON TRIPADVISOR!!! AND IMPROVE !!!

Bad room maintenance

TripAdvisor rating 2.0/5

WellingtonBriques Couples - TripAdvisor review

Reception took a very very long time to check me in and out. Just one person on duty. The room maintanance was really bad, with the air conditioning rattling all night long, interfering with my sleep. Apart of the noise, the room is confortable.

Great cost-efficiency based on general area pricing

TripAdvisor rating 4.0/5

Roberto S Business - TripAdvisor review

Excellent room. Large, intelligent and full of features. Would get rating 5 if breakfast was included at this price level and half of the floor where I was accommodated was not being rebuilt. Minor mistake from room service: there were no hangers when I first entered the room, but called them and it was corrected in 5 minutes.

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