Aparthotel Adagio São Paulo Moema 4 stars

Customer review rating (ALL Rating) 4.5/5 545 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Pet-friendly hotel! Your small pets are welcome here.

  • Excellent option for families, group of friends, long-term stays

  • Very near the Ibirapuera Park, the Bikers' Park, and the Ibirapuera Mall.

  • 8-minute drive to the São Paulo Congonhas Airport

  • Just 80 meters away from the Moema Metro Station (Lilac Line)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Aparthotel Adagio São Paulo Moema

Avenida dos Jamaris, 100 Torre 2, Moema
04078-000 SAO PAULO
Brazil

GPS:-23.604939, -46.661816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DELL ARTE RISTORANTE

The Dell'Arte Ristorante features rustic yet contemporary decor and a cozy environment. The menu includes dishes from northern Italy, as well as a seasonal menu, using different seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  545 reviews

TripAdvisor Rating  4.0/5  501 reviews

Certificate of excellence 2022

Well located

Customer review rating 4.0/5

Gustavo Business - Confirmed reviews ALL

The hotel is well located at Moema, but the room doesn't have enough power outlet, actually in the bedroom there is not power outlet and I had ton connect a power extension from the TV room. Another thing that is not OK is the internet. This was the second time that I had to talk to front desk about the internet, which is very slow, and they gave me the password of another network and I could use internet with no problems after that. Overall, I would stay in this hotel again, but they should considering to fix these two problems, internet and power outlet.

Need a lot of customer service improvment

Customer review rating 0.5/5

Robert S. L. Business - Confirmed reviews ALL

The location is excellent; however, I'd like to highlight several areas where the hotel can improve: 1.- Customer Service: The overall customer service experience needs enhancement. 2.- Hotel Amenities: There's room for improvement in terms of the hotel's amenities. 3.- Internet Connectivity: The internet service inside my room was consistently unreliable. 4.- Communication: Clear communication was lacking during my stay. 5.- Personnel Experience: I found the hotel personnel to be inexperienced. I hope these points can help the hotel enhance its services in the future.

Great service

Customer review rating 5.0/5

Marcus Business - Confirmed reviews ALL

Very well located, well equipped rooms and great service.

Wonderful Stay, Amenities, Convenient Location

Customer review rating 5.0/5

Ken Solo - Confirmed reviews ALL

My stay at Adagio was a lengthy one - approximately 10 days - and I only wish the stay could've been longer. The room was spacious, the amenities were convenient (fitness room, pool, sauna, laundromat, underground parking, valet), and the location was prime. My only complaints are the spotty and slow wifi and the hotel is located next to a synthetic soccer field that gets played on by kids well after 9 pm so it can get a little noisy if you're an early sleeper, but those inconveniences pale in comparison to everything else.

Had better experiences in this hotel

Customer review rating 3.0/5

Andre S. Business - Confirmed reviews ALL

I love the location and the layout of the apartments, so whenever me or my wife go to SP we try to stay at Adagio Moema, especially for long stays, but we’ll be looking for alternatives next time as both our latest experiences were not the best. Talking specifically about my last, short stay, A/C in the room was not working, and even after communicating front desk twice it was not fixed. Cleanliness was good, but overall the building and apartment looked not well-kept, with several wall stains, blinking lights and non-functioning light switches. Seems maintenance has not been a top priority, which is a pity for such a fantastically located property. For the first time also I felt staff was not very attentive, which I hadn’t experienced in the past at this hotel. Overall a disappointment, thankfully this was a very short stay.

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Other web-users rate our hotel

  • 149 reviews 9.9/10 Location
  • 190 reviews 7.5/10 Room
  • 196 reviews 8.6/10 Service
  • 28 reviews 0.6/10 WiFi
  • 81 reviews 6.8/10 Cleanliness
  • 77 reviews 7.3/10 Breakfast
  • 51 reviews 8.4/10 Food
  • 37 reviews 6.8/10 Amenities

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