Aparthotel Adagio São Paulo Moema 4 stars

Customer review rating 4.6/5 2,191 reviews

ALLSAFE approved hotel

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Aparthotel Adagio São Paulo Moema
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+ 22 Services

Hotel extras

  • Self-service laundry facilities available

  • Leisure area with swimming pool, sauna and renovated fitness center

  • Easy access to the São Paulo Expo convention center and the city's main thoroughfares

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • CONGONHAS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Beauty salon
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio São Paulo Moema

Avenida dos Jamaris, 100 Torre 2
Moema
04078-000 sao paulo
brazil

Tel: +551150532550

Fax: (+55)11/50532514

Check-in from 14h00

Check out up to 12h00

  • By plane

    AP INT GUARULHOS At 36.7km / 22.8 miles

  • By plane

    CONGONHAS AIRPORT At 4km / 2 miles - Shuttle free

GPS :-23.604939, -46.661816

Our accommodation(s)

Superior Apartment - king-size bed - fitted kitchen

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Bedding and towel
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Apartment - twin beds - fitted kitchen

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Bedding and towel
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Apartments

Our restaurants and bars

DELL ARTE RISTORANTE

Type of cuisine: International

The Dell'Arte Ristorante features rustic yet contemporary decor and a cozy environment. The menu includes dishes from northern Italy, as well as a seasonal menu, using different seasonal ingredients.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DELL ARTE RISTORANTE

Non contractual photo

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Aparthotel Adagio São Paulo Moema

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,191 reviews

tripadvisor

TripAdvisor Rating 4.0/5

473 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located, relatively new hotel, but Wi-Fi doesn’t work at all

Customer review rating 3.0/5

Andre R. Families - 08/03/2021 Confirmed reviews ALL

Nice apart-hotel, with some amenities and very well located (at the heart of Moema). Very good breakfast and nice staff. But if you intent to work there forget it. The Wi-Fi doesn’t work at all! I called front desk many times but there was nothing they could do to fix it.

Dear Andre R., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Customer Experience Adagio SP Moema

good location and value for money

Customer review rating 4.0/5

C K. Business - 18/01/2021 Confirmed reviews ALL

good experience, however prefer a quiet room.

Dear Carlos k., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Customer Experience Team Adagio SP Moema

A good stay, understand the housekeeping limitations to provide towels , clean up etc. I stayed 3 days, I think the housekeeping can improve.

Customer review rating 4.5/5

Carlos K. Business - 15/12/2020 Confirmed reviews ALL

Overall is good.

Everything excellent but one thing

Customer review rating 4.5/5

Henrique A. Business - 19/03/2020 Confirmed reviews ALL

Perfect in all issues with the exception of one.

Senhor Henrique, Agradecemos por dedicar seu tempo e escrever sobre sua hospedagem. Lamentamos que, a prestação de serviço não foi à altura das suas expectativas, queira aceitar nossas sinceras desculpas. Desejamos sempre oferecer a melhor qualidade de serviço saiba que sua opinião é muito importante para nós. A chefia responsável está em andamento com melhorias para que esse tipo de ocorrência não aconteça novamente. Agradecemos mais uma vez seus comentários e esperamos reconquistar a sua confiança. Atenciosamente, Renata Mendes Depto Qualidade Adagio SP Moema

good stay but Wi fi poor

Customer review rating 4.0/5

Mariano Business - 09/03/2020 Confirmed reviews ALL

room is ok, poor wi fi and little breakfast variety

Dear Mariano Gabriel F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Fontenelle Sub Gerente Adagio SP Moema

Good for family

Customer review rating 4.5/5

Wesley B. Families - 15/02/2020 Confirmed reviews ALL

Everything was great as expected.

Dear Wesley B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Fontenele Sub Gerente Adagio SP Moema

Well located

Customer review rating 4.0/5

Marco Families - 02/02/2020 Confirmed reviews ALL

Great service and experience provided by a qualified staff (reception, maintenance, cleaning)!

Dear Marco Cesar S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Fontenelle Sub Gerente Adagio SP Moema

Experience was ok, not excellent

Customer review rating 3.0/5

Anonymous Business - 19/01/2020 Confirmed reviews ALL

I travel to Brazil and stay at Adagio for business. While I enjoy the hotel, staff is friendly, rooms are nice, location is great; I very often have issues with internet. This time, I was there for 5 nights and the wifi did not work properly any of the days. Given I have an international cell phone, that is not just inconvenient but also very expensive for me. On top of that, this time I had to ask for simple house keeping things like shampoo refill. So as my title says, stay was ok but definitely far from excellent and I might have to consider alternatives for my next trips. Thank you

Dear Giovana M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Very pleasant. Staff is focused on truly serving.

Customer review rating 5.0/5

Alexandre Families - 25/12/2019 Confirmed reviews ALL

Everything worked as expected and for the things that didn’t the staff was on top of it.

Dear Alexandre L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Nice stay in Moema

Customer review rating 4.5/5

Martin Business - 16/12/2019 Confirmed reviews ALL

The hotel staff were very friendly and some could speak English which was helpful as I can't speak Portuguese. But when ordering room service no one there could speak English. The room were well equipped for a long stay with a large fridge, microwave and cooking facilities if needed. There are many restaurants in the local are you can reach by foot.

Dear Martin Joh S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Greatness

Customer review rating 5.0/5

Lijia R. Business - 11/12/2019 Confirmed reviews ALL

I loved staying at Apart hotel. Everything so clean, having someone come and clean for you on a daily basis. All the stuff super nice and they all make you feel welcome.

Dear Lijia Rubenia R. V., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Great rooms with room service

Customer review rating 4.5/5

Mandar D. Business - 01/12/2019 Confirmed reviews ALL

Rooms are good. Location is best. Staff is humble.

Dear Mandar d., We appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Nice Stay

Customer review rating 4.0/5

Gerd E. Business - 19/11/2019 Confirmed reviews ALL

Nice

Dear Georg Gerd Carpio E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Courteous and responsive staff.

Customer review rating 5.0/5

Ed O. Business - 11/11/2019 Confirmed reviews ALL

Excellent value!

Dear Edward John O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

Always A Good One

TripAdvisor rating 5.0/5

KBH0913 Business - 22/08/2019 TripAdvisor review

I've been staying at this hotel for a number of years now and every time I do, they do not disappoint. Front desk personnel is always helpful, the valet crew is reliable and housekeeping group always make sure you get what you need when you need them. Very pleased with the service and cleanliness. Besides, the hotel is very close to good eats as well.

Dear KBH0913, Thanks for choosing Adagio SP Moema! We are grateful for the comments about your stay in Adagio. We hope that you will still consider us for your future São Paulo travel needs. Regards,

EXCELENTE

TripAdvisor rating 5.0/5

Alexandre L Family - 11/07/2017 TripAdvisor review

Perfect. Clean. Very careful staff. Perfect and secure location, close to great restaurants and good neighborhood. Near the congonhas airport. New bedroom, very confortable bed, clean and comfortable lençois. Primorous attention.

Dear Mr. Alexandre L, Thanks for choosing Adagio SP Moema! We are grateful for the comments about your stay in Adagio. We hope that you will still consider us for your future São Paulo travel needs. Regards, Renata Mendes Adagio SP Moema

extended adagio stay

TripAdvisor rating 4.0/5

E4799OEmartint Business - 09/07/2017 TripAdvisor review

Nice place. Kitchenette came in handy during my extended stay. Clean, well taken care of room. Could use a larger couch and a more comfortable chair in the living room area. And the room air conditioner could make the room a bit cooler.

E4799OEmartint, Thanks for sharing your experience at the Adagio SP Moema. We're sorry we have not exceeded your expectations during your stay. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the points indicated maintenance department has been warned and situations like these will not repeated in our hotel. please allow me to express my sincerest apologies. Thank you again for taking the time to tell us about your experience at the Adagio. Sincerely, Renata Mendes

Good Value

TripAdvisor rating 5.0/5

KBH0913 Business - 22/10/2014 TripAdvisor review

I've stayed at this hotel on numerous occasion and it is one of the better ones available. Good service, close to restaurants and bars with easy access to public transportation. All around good.......

Comfortable choice in a quiet neighborhood

TripAdvisor rating 4.0/5

andreluc31 03/10/2014 TripAdvisor review

In the middle of a stressful metropolis as São Paulo, this is a good choice for resting: in a calm street, it's not far from restaurants, Ibirapuera Shopping Mall and Ibirapuera Park. You can walk around and have some coffee in a bakery and know the pleasant neighborhood. I recommend that hotel.

Mercure Times Square

TripAdvisor rating 4.0/5

RogerioDaMata Family - 30/09/2014 TripAdvisor review

Good accomodation for an overnight stay with my family. One of the TVs in the apartment was not working. At some point there was a lot of noise coming from the next apartment due to maintenance services, at Sunday night!!!

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