Novotel Ambassador Seoul Yongsan - Seoul Dragon City 5 stars

Customer review rating (ALL Rating) 4.2/5 621 reviews

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Description

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restaurants, bars, convention spaces, and entertainment facilities in the Seoul Dragon City co

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  621 reviews

TripAdvisor Rating  4.0/5  210 reviews

Well equipped room, good location

Customer review rating 4.0/5

Julie Business - Confirmed reviews ALL

It's well equipped room made my business stay very pleasant. The hotel is very near the Yongsan station.

Bad service

Customer review rating 1.5/5

Dr A. W. Couples - Confirmed reviews ALL

Upon checking, I asked if the breakfast serves halal food. The receptionist just answered 'NO' and did not offer alternatives. I booked the room with breakfast and unable to eat for breakfast. Really disappointing.

Great stay in a clean, modern hotel with superfriendly staff

Customer review rating 4.5/5

Malin Friends - Confirmed reviews ALL

We had a great stay at Novotel Ambassador Yongsan! Great hotel, good sized rooms, clean and well kept, superfriendly and helpful staff! Huge and great breakfast and we were superimpressed by the amazing variety of dishes. We prolonged our stay as one of us were ill and we wanted to maximise rest before airport and the staff was so helpful. We appreciated this so much! We also liked the help from the concierage and the staff in the lobby and by the taxi arrivals. Thank you! We would have liked hooks or hangers for the towels in the room. Where are we supposed to put them if we dont want them changed every day? Also, overnight we dont want them in the sink or on the bed. We would love to know, truly. King's Vacation restaurant was a let down.. Great for a drink during the week but we have no idea what on earth happened there in New Years Eve. Big let down. (We are a brother and sister travelling together.)

Great Location! Connected to Yongsan Station and IPark Mall.

Customer review rating 5.0/5

Rosa K. Couples - Confirmed reviews ALL

Everything from hospitality, location, cleanliness, and room were wonderful! Staff spoke English, which was very helpful.

Dear Ms. K., Greetings from Novotel Ambassador Seoul Yongsan! We are very happy to hear that you have enjoyed your recent stay with us and have notices all the great efforts our Team puts in making your stay as comfortable as possible. Regarding improvements of the breakfast menu and adding more Korean options, we have shared it with the department in charge and will try to do our best for your next stay. Thank you once again for finding time to give us your feedback and we are looking forward to welcome you back to our property very soon! Best regards, Zarina Guest Experience Manager

Friendly Staff

Customer review rating 3.0/5

Vl Couples - Confirmed reviews ALL

Staffs were friendly, however the room, breakfast and executive lounge needs improvement.

Dear Mr. L., Greetings from Novotel Ambassador Seoul Yongsan! We are thankful that you have stayed with us and had time to leave us your feedback. We are very sorry to hear that we could not meet your expectations regarding cleanliness of the room and food quality during the breakfast time. Your comments were shared with all departments, especially departments in charge, and necessary actions will be taken to make your future stays with us 10 out of 10. Moreover, thank you for highlighting the friendliness of our staff. I believe your kind words will make them very proud. Thank you one more time for your feedback and we are looking forward to welcome you back to our hotel very soon. Best regards, Zarina Guest Experience Manager

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Other web-users rate our hotel

  • 653 reviews 9/10 Location
  • 654 reviews 7.6/10 Room
  • 561 reviews 7.4/10 Service
  • 7 reviews 5.7/10 WiFi
  • 278 reviews 7.4/10 Cleanliness
  • 162 reviews 8.4/10 Breakfast
  • 64 reviews 8.6/10 Wellness Area
  • 5 reviews 3.3/10 Sustainability

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