Novotel Ambassador Seoul Yongsan - Seoul Dragon City 5 stars

Customer review rating (ALL Rating) 4.3/5 732 reviews

Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restaurants, bars, convention spaces, and entertainment facilities in the Seoul Dragon City co

ALLSAFE approved hotel

Our accommodation(s)

Looking to book a romantic getaway? Book our contemporary rooms at Novotel Seoul Yongsan featuring a spectacular view of Han River and Mount Namsan or the city. Enjoy upgraded lifestyle with complimentary access to indoor pool, sauna and fitness center. Discover spacious, contemporary and adaptable Novotel rooms designed for natural living. All our rooms mixed modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, and access to fitness center.

Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  732 reviews

TripAdvisor Rating  4.0/5  188 reviews

Good Stay

Customer review rating 3.5/5

Mansour Solo - Confirmed reviews ALL

It was a good stay however the location was somehow not that good.

地點便利

Customer review rating 3.5/5

A.y. Business - Confirmed reviews ALL

Overall is good. But the Airport bus route number 6030 has been cancelled. I have to travel to Seoul Station when I go to Incheon Airport, I probably will try other hotels due to this reason.

Dear Kai Wing Y., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Nice comfortable room, service VERY VERY DIASAPPOINTING.

TripAdvisor rating 2.0/5

Rutger W Families - TripAdvisor review

The room was great in size (junior suite). Location not downtown but by metro (yongsan station just accross the road) good accessable with metro line 1. However the service was very very poor and not Novotel worthy. Actually it was a shame! We waited more than 1 hour for delivery of room service. I tried to call guest services 5 times, waited for speaking to someone and then the connection was disrupted; every time. We asked for price list of minibar which was not in the room. They did not want to give it in person but would bring it to the room. We asked it 3 times that evening, no one appeared at our room with the price list. We asked for the price of the bottle red wine in our room, they kept telling me there was no red wine in the room. When someone from reception appeared, they told me "this is the right wine in the room". Are you kidding me? And the worst, we arrived for breakfast at 9 am, they gave us a code to come back in an hour because it was full; more than 100 other groups were waiting. Finally, we had breakfast at 10.30 (!!) but at 11 breakfast time was fininshed. Groups that arrived after us were told that breakfast was full although they had paid for it. By the way, special thanks to the kind guy who at 11 am arranged for me pancakes after I had been waiting for 15 minutes for refill of pancakes that as you may understand from the above have never arrived. At checkout I have expressed my diasppointment and gave the reception my email address. Never heard back...

Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

I do not like the way they run the breakfast

Customer review rating 2.5/5

Thao Friends - Confirmed reviews ALL

They tend to show their welcoming attitude with Westerners T. Asians. I always have to wait a long time to enter the restaurant for my breakfast while my friend - an American can go straight inside without waiting in line. That is crazy!

Dear Thao Thu Thi T., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donald Cha Assistant Front Office Manager

Enjoyable stay

Customer review rating 4.5/5

Kate Friends - Confirmed reviews ALL

Well located hotel with spacious room and all the encountered staff are friendly, I really enjoyed my stay here!

Dear Choi Mai Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 524 reviews 9.4/10 Location
  • 706 reviews 7.5/10 Room
  • 429 reviews 7.6/10 Service
  • 313 reviews 7.2/10 Cleanliness
  • 178 reviews 8.8/10 Breakfast
  • 164 reviews 7.8/10 Amenities
  • 86 reviews 6.3/10 Pool
  • 43 reviews 8.8/10 Wellness Area

Powered by Trustyou

All our hotels in Seoul