Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 161 reviews

Mercure Edinburgh Haymarket Hotel - Image 1
Mercure Edinburgh Haymarket Hotel - Image 2
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Mercure Edinburgh Haymarket Hotel - Image 4

Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  161 reviews

TripAdvisor Rating  4.0/5  1,153 reviews

Warm, hygiene not great

Customer review rating 2.5/5

Gerwin E. Business - Confirmed reviews ALL

Bed to short, Room to warm, and couldnt cool it down although I changed the airco Breakfast, cupboards where wet also some plates wheren't clean

Good location, pleasant stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Check-in was quick, room was spacious because I got upgraded, amenities are available at the lobby, overall pleasant stay

Vile

TripAdvisor rating 1.0/5

Keith R TripAdvisor review

Avoid at all cost. Stinks of acrid foul smell, reception useless , food rubbish , look warm the best I can describe.rooms are disgusting, mould, stinking of back toilet ,beds god uncomfortable, shower doors hanging off walls. Flooding carpets that stink already. Avoid use your money elsewhere not worth a spittoon this place is.

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. We take all concerns seriously, and would ask you contact us directly so we can look into this further.

Lax security and bad internet

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Lax security - at check in, the front desk agent loudly announced the room number. The reception area was relatively empty (but there were people in the nearby restaurant area) but this is a security concern and needs to be drilled into employees during training. Another front desk agent also asked me to say my room number out loud when asking for assistance (this could e.g. be read from my hotel pass card) - clearly the staff had not been trained on this. On a few occasions during my stay, it also seemed guests (perhaps guests of guests?) were idling in the lifts. Internet connection was very weak - impossible to do any work. Blow dryer in the room did not have current attestation and was broken, with plastic pieces falling out of the device, on the plus side this was promptly replaced. Room was clean, but there was no shower gel - so clearly not properly checked before our arrival. Room temperature was difficult to control - could adjust the temperature but not when the fans would go. The control panel kept blinking through the night, emitting a light. Pros: - decent location - buses nearby

Awesome stay

Customer review rating 4.5/5

A M. Business - Confirmed reviews ALL

I'M. a regular. Come up for work often. Always smiley and friend. Fantastic sleep, great bathroom and the breakfast is the best in the market. They use proper, not powdered, eggs for scrambled eggs!

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Other web-users rate our hotel

  • 968 reviews 9/10 Location
  • 1,352 reviews 6.4/10 Room
  • 1,148 reviews 8.6/10 Service
  • 62 reviews 2.1/10 WiFi
  • 685 reviews 6.8/10 Cleanliness
  • 613 reviews 8.3/10 Breakfast
  • 32 reviews 4.5/10 Bar
  • 16 reviews 8/10 Wellness Area

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