Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 197 reviews

Mercure Edinburgh Haymarket Hotel - Image 1
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Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  197 reviews

TripAdvisor Rating  4.0/5  1,135 reviews

Nice room, but no wifi connection at all,

Customer review rating 2.5/5

Brett C. Business - Confirmed reviews ALL

Not able to connect to the wifi! There for work, but needed to work from room in evening only solution offered was to change rooms but had to be in the hotel at 2 pm to do that, which was impossible. So had to use my phone data to work so ended up being an expensive exercise. Is a tour bus stop so breakfast was a nightmare. Never again will I stay there.

Dear Brett C., Thank you for taking the time to tell us about your experience at the Mercure Edinburgh Haymarket Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations Team

room too hot

Customer review rating 2.0/5

Diane B. Couples - Confirmed reviews ALL

When booking I made sure the rooms had a/c. You should tell guests they do not really control their own comfort level. Multiple request to the front desk to reset the a/c only seemed to work the first day. We stayed 3 nights and all 3 nights were very uncomfortable and restless sleeping.

Dear Diane B., Thank you for taking the time to tell us about your experience at the Mercure Edinburgh Haymarket Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Haymarket Team

Great hotel

Customer review rating 5.0/5

April L. Families - Confirmed reviews ALL

Very friendly staff, delicious breakfast, only 15-20 minute walk to the Royal Mile.

Dear April L., We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations Team

Happy stay guaranteed!

TripAdvisor rating 4.0/5

Maukka68 TripAdvisor review

Quite modern and nice hotel with short distance from the center and old town. Good breakfast and very helpful staff. Rooms feel smaller than in the pictures but are cozy. We had ours at ground floor towards the inner court but no noise heard. Would prefer higher floor though. Aircon not really working but temp was luckily OK. Showers/toilet work well and enough hot water for a long shower. Clean and tidy.

Hi Maukka, Thank you for the wonderful comments. We are delighted that you enjoyed your stay at Mercure Edinburgh Haymarket. We look forward to welcoming you back next time you’re in Edinburgh. Kind Regards, Reservation Team

Great location!

Customer review rating 4.0/5

Marko Couples - Confirmed reviews ALL

Quite modern and nice hotel with short distance from the center and old town. Good breakfast and very helpful staff. Rooms feel smaller than in the pictures but are cozy. We had ours at ground floor towards the inner court but no noise heard. Would prefer higher floor though.

Dear Marko L., We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations Team

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Other web-users rate our hotel

  • 1,072 reviews 9.1/10 Location
  • 1,521 reviews 6.5/10 Room
  • 1,285 reviews 8.6/10 Service
  • 41 reviews 3.2/10 WiFi
  • 778 reviews 6.6/10 Cleanliness
  • 619 reviews 8.2/10 Breakfast
  • 42 reviews 4.6/10 Bar

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