ibis budget Warrington Lymm Services 2 stars

Arrived at 13:30 and received a warm welcome from the receptionist, she checked that our room was ready which it was and fully explained what was on offer around. The room was very clean, comfortable and modern. We had a good nights sleep and it was very quiet even though it was at a motorway services. We would stay here again.

Basic hotel but has everything you need even has tea and coffee ,you pick up at reception.pently of eateries in the service area.Also not far from Manchester airport if you need to pick someone up about twenty minutes drive.

Great place to stop off.... Good location and a very large car park The staff were very friendly and helpful The room was clean and had all that we needed, but would have like to be able to make a hot drink in the room There are a range of place to eat

While the beds were made, there were skid marks in the toilet and the toilet was not even flushed. Good thing we came prepared with toilet cleaning wipes - but really should have been cleaned before we arrived. The room itself was clean though.

The room was very clean and had all the basic facilities except tea/coffee making. However, there is a Costa right outside which is fine. It was sparse, almost looks like someone has vacated the place and moved out. It was very clean though and provided what I needed for an overnight stay at a good location. For the price paid it was absolutely fine. Thanks.

Have stayed at Lymm Services several times now and have no negative things to say. Ideal stopover for us travelling south . Rooms are basic but clean, beds are good and extra pillows etc can be obtained from reception if needed. Great value all round

booked 2 twin rooms several wees ago, one for a disabled person with walk in shower, on the day we were to book in received a call from Hassan informing us that all rooms had double beds so therefor a sofa bed was available in one of which was most uncomfortable for the person having to use it (no walk in shower) could not use the bath as it was too high, we were on the ground floor which was very noisy with inconsiderate guests, the receptionist on duty till midnight on the 29th was very loud, any employee with common sense could have asked guests politely to keep the noise down in consideration of others staying there. Have stayed at many Ibis Hotels across country but this has to be the worst.

COPY OF MY LETTER TO HASSAN. HOTEL RECEPTION MANAGER Hallo Hassan, Room 23 I would like to thank you personally for the exceptional comfort and high standard of cleanliness of our room. As you promised, the tea facilities were in the room and the bed settee had been prepared which was very welcome. In all I feel your attention to detail and your kind hospitality was exceptional and far over and above that received by us at some “so called” exclusive hotels. The comfortable size and decor of the room and bathroom also added to the pleasure of our stay. We would definitely recommend your Ibis Budget Hotel with confidence and would stay longer next time. Thank you Hassan Rosemary Nuttman Sent from my iPad

Staff were very friendly. Didn't expect much from a service station hotel, so new it would be basic. Has shower gel in which also wasn't expecting. However, the room and bathroom was unclean. It looked like it had tried to be cleaned but there were dead insects by the window in the room, the sofa was stained. There were also nasal hair/beard trimmings in the sink. There was also a couple of curly hairs in and around the bathroom which made me feel very uncomfortable. Wouldn't take much more effort to make this an OK, no frills hotels. Wouldn't stay again based on cleanliness.

Very good location, close to the motorway and next to services so has all one needs around. Also discounts for the retail in the area and free parking! Room was big and bed super comfortable. Would book again!

Great stop. Plenty of facilities. Service good. Motorway services are great for travelling - free parking reasonably priced food and choice available with discount offered when using accommodation . Recommended.

For disabled visitors. Doors are manual and quite heavy. inside doors were open. Room 1. Door to room very heavy, had to get assistance from willing and helpful receptionists to open door for me. Threshold into bathroom was fairly high and took some effort to get in. bath with shower over. would need assistance to use it..Good heater soon has you warm, telly, wooden floor huge very comfy bed. Overall you get what you pay for.

The Isis Budget at Lymm does exactly what it says on the tin. It is basic but provides just what you need when you stop for the night on a motorway: a comfortable bed and plenty of hot water for a bath. I didn't even watch TV! But I woke after a good night's sleep ready to continue with my journey. The staff at check-in and check-out were very friendly and helpful. Highly recommended for a no-frills convenience stop.

My partner and i stay here at least twice a year since a few years now whilst travelling from our home in the Scottish Highlands to her family in South Wales and returning. I was a convert to Etap, as Ibis Budget hotels were branded previously, before we were together, i used them regularly as i travelled around the UK for my work. Ibis Budget, Warrington Lymm Services ticks most boxes for me, convenient, helpful professional staff, comfortable...what's not to like ? Whether you arrive with a car or an articulated lorry, they have plenty of properly signed to parking, that can't be said for all UK service areas. Only one piece of constructive criticism preventing me giving five dots, the hotel's due an interior refurbishment, that's in my humble opinion only. We'll certainly be back, God willing.

We always go to Ibis lymm when in the area. This time we had a big disappointment. On our second day we requested tea/coffee making facilities and an extra pillow for the next day. On our return we discovered our clean towels and toilet roll wrappeed in a plastic bag and hanging from our door handle. In the room the dirty towels were lying on the floor,the bed had not been made and no sign of the kettle etc. Had to go to reception to get it sorted out........disappointing. D Fyfe