Novotel RJ Porto Atlantico

Novotel RJ Porto Atlantico 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.281 comentários

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Extras do hotel

  • Relaxe em um hotel com piscina, sauna e academia

  • Crianças até 16 anos com os pais se hospedam gratuitamente

  • Use do salão para eventos com capacidade para 300 pessoas

  • Pets de pequeno porte são bem-vindos, mediante taxas

  • 11 minutos de carro até o Aeroporto do Rio de Janeiro - Santos Dumont

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel RJ Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brasil

GPS:-22.8972259, -43.201981

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

365 Foto não contratual

Com o Restaurante 365, você poderá desfrutar do nosso cardápio 24 horas por dia, servido em todas as áreas do hotel. Aproveite a liberdade de comer, como, quando e sempre que você quiser.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Quarto

Room Office - Apartamento sem cama adaptado como escritório

  • Número máximo de pessoas: 2
  • Superfície: A partir de 24 / 258 sq ft
  • área de trabalho

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.281 comentários

Classificação no TripAdvisor  4.5/5  704 comentários

2 big negatives but overall a good option if you don't mind using public transport to get around Rio

Classificação TripAdvisor 4.0/5

danielmatten Avaliação certificada TripAdvisor

There were some BIG negatives during my stay but I want to be fair because those negatives won't affect most guests - so firstly the positives. This is a smart hotel. The rooms are large and the rooms overlooking the port afford good views. The rooftop swimming pool (heated) is great and the gym and sauna are fine. Breakfast was also good with a great deal of variety. The location, whilst not the best - not really much around (it's mostly an industrial area), I felt safe and it has good transport links. The tram stop is directly next to the hotel and takes you into Rio city centre in about 15-20 mintues. If you want to go to Copacabana/Ipanema you can either take the tram into the city centre and connect onto a metro - another 15-20 minutes to the beach, or you can take a bus all the way from just round the corner - Any Troncal No 6 bus goes to Copacabana/Ipanema. Coming back, all the buses went to Rodovaria from where you catch the tram two short stops back to the hotel. The negatives - not all the front desk staff spoke sufficient English. I had a very messy check in - partly through a lack of being able to communicate. I wanted to use Accor points but the agent kept saying "no not possible". It turned out she thought I was trying to say my company was paying. A number of other issues meant it took me about half an hour to check in. There was only one staff member at the desk (14.00) and so those in the queue behind me were frustrated as well as myself. It was not all the agents fault but it could have been handled much better. Then when I had finally checked in and was in the lift I heard another staff member and her giggling at the event. Not a great welcome! The other BIG negative was that on the first night there was an open air night club open opposite the hotel. The noise was unbelievable. They played great music but I could hear every single word and the beat kept going until 7.30am. I hardly slept the whole night. I have no idea how this is deemed at all acceptable given there are two hotels with about 600 plus guests who would have been affected. What is absolutely unacceptable is that the hotel took no steps to advise the customers of this event (I assume it was a one off) or apologise for it. A note under the door or ear plugs would have been appropriate). If you are considering staying here over a Sat night, please email the hotel to check there is no night club due to be held when you are staying....

Never again

Classificação TripAdvisor 3.0/5

green_marlin Solo travel - Avaliação certificada TripAdvisor

- In-room internet poor. Impossible to use in room. Did all my work in the lobby. - Wet rotting floor. After complaining, the upgraded room had stained bed sheets, pillow and sofa, a gaping hole in bathroom drywall, fruit flies in shower, hair in bed, floor lamp with no bulb - No in-room usb charging - No international TV channels - Far from everything including food. - Broken hot tub (jacuzzi). Wasn't working for duration of my stat. + Front desk staff are professional and try their best + Air conditioning + Good clean gym, murky pool, nice sauna. + Ok breakfast, Coffee, tea, eggs, processed meats and processed cheese, pastries, toast, juice, cereal, yogurt...ect. + Uber is quick, cheap and efficient Attention to detail is a cultural thing, so if you're not from North America the above points may not bother you as much as they did to me. The hotel will probably respond saying Novotel is sorry it did not meet my expectations but in reality nothing will change (and probably get worse with more time as the hotel gets older.) The price is right but they should charge a bit more and fix everything. It would drive more traffic. I'll never stay here again.

No idea, what other guests liked in this hotel.

Classificação TripAdvisor 1.0/5

Thomas D Solo travel - Avaliação certificada TripAdvisor

It‘s a secret to me, why they get good reviews. I stayed there for two nights. First of all, the location is far off almost everything! I just found one supermarket within walking distance. Upon check-in, which took a while for what reason ever, I didn’t get a welcome drink, which I usually get as a member of their loyalty program. I even gave the check-in agent twice a hint, if my number is on file. In general I have to say, that most of the staff members, except the one at check-out, where bored and slow in what they’re doing! Arrived in the room I realized, that the blanket was not covered by a proper duvet cover, but with two bed linens only, which I don’t like at all, cause everything shifts whilst sleeping. And these linens had some tiny holes already. And they curtain had some unpleasant stains. Another thing I didn’t like was, that when I took a shower, the temperature of the water changed suddenly from regular hot to super hot again and again! After every single flush of the toilet, there was such a loud noise whilst refilling the water tank. I can imagine, that you even could hear this noise on the aisle in front of the room. The worst thing was that the wifi was unstable and slower than slow during my stay. I had to login every couple of minutes again and again. Watching movies, YouTube clips or even Instagram videos was impossible due to both the low speed and the trouble with the permanent login and logout thing. I booked this hotel with breakfast, but I didn’t want to visit this in the mornings. I never ever would return to this Novotel Atlantico in Rio de Janeiro!

Good experienced staying in this hotel

Classificação TripAdvisor 5.0/5

wkh0409 Negócios - Avaliação certificada TripAdvisor

Very pleasant hotel to stay in. All the staffs are very friendly and always there to help. Language is an issue being an English speaking but all the staffs are willing to try their best to help. Stay here for 3nights before transfer to Macae. Overall it was a very good and pleasant stay. Room are well clean.

Dear wkh0409, Thank you for sharing your stay with us. It's a pleasure to know that your stay with us it was good and all clean at this time of COVID-19. Hope you can comeback soon to enjoy again our hotel. Best Regards, Luciano Rocha - General Manager Ibis & Novotel RJ Porto Atlântico

Excellent service

Classificação TripAdvisor 5.0/5

sergiogjr Negócios - Avaliação certificada TripAdvisor

Hotel well located for those in Rio de Janeiro on business, with easy access to the central area and Niterói. Very well decorated, beautiful environment and the rooms are large and in good spirits. The restaurant has great options, is very varied, and the food is very tasty. Breakfast, even with the protocols against the coronavirus, is well served, varied and very tasty. The best of all was the service, the whole staff very helpful and attentive.

Dear Sergio, Thank you for sharing your stay with us. It"s a pleasure knowing that a client habituê like you enjoy so much our hotel and our bulding. It's also important that you can see all the measures that we are taking because of covid-19. Hope we can see you soon again" Luciano Rocha - General Manager Novotel & Ibis RJ Porto Atlântico

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 225 comentários 7.3/10 Localização
  • 553 comentários 7.4/10 Quarto
  • 619 comentários 8/10 Serviço
  • 37 comentários 3.2/10 Wifi
  • 256 comentários 8.4/10 Café da manhã
  • 238 comentários 5.8/10 Comida
  • 223 comentários 7.6/10 Limpeza
  • 186 comentários 8.3/10 Comodidades

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