Mercure Istanbul West Hotel & Convention Center 5 stars

TripAdvisor rating 3.0/5 124 reviews

Mercure Istanbul West Hotel & Convention Center - Image 1
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Mercure Istanbul West Hotel & Convention Center - Image 4

Description

Hotel extras

  • Free Wifi

  • Free Parking

  • Daily Shuttle Service to Mall of Istanbul

  • Spa and Fitness Facilities

  • Laundry and Dry Cleaning

Our accommodation(s)

Hotel location

Mercure Istanbul West Hotel & Convention Center

Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Bahcelievler
34295 ISTANBUL
Turkey

GPS:41.005832, 28.812734

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

MERCURE RESTAURANT

Non contractual photo

Mercure Istanbul Yesilkoy Hotel offers a unique contemporary dining experience for breakfast from 6.30AM, lunch from 11AM and dinner from 6PM with a constantly evolving menu perfect for business meetings as well as less formal occasions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  124 reviews

WARMING

TripAdvisor rating 1.0/5

Guilherme N TripAdvisor review

WARNING, they ask for a deposit of 150 euros and do not return it. I feel robbed by them. At the time of checkout, the employee opened an envelope, showed my card receipt, and said that they would issue a refund. Trusting them, I left and waited. It's been over a month, and nothing has been done, even with emails sent.

It Should Have been better

TripAdvisor rating 3.0/5

362laraines Families - TripAdvisor review

We stayed at this hotel for two nights as part of our tour group. We were on 4th floor and wifi didn’t work so had to keep going to the lobby to use. There were no face or hand towels and no spare pillows, no iron or ironing board, kettle did not work and tv remote did not work. Luckily we were only there for two nights but unfortunately will be returning there for one night before flying home. The hotel was also situated far from amenities so not much to see or do without taking a taxi or Uber. I would not recommend this hotel if you had another option.

One night hotel for group tour.

TripAdvisor rating 3.0/5

San L TripAdvisor review

This hotel is only for group tour one night. Not recommend for others who have other choices for accommodation. Quite inconvenient hotel. Far from everything. Breakfast is ok but too many tourists. Room is not that clean. Maid service not the same standard everyday.

Very tired hotel

TripAdvisor rating 2.0/5

Seaside24168619297 Families - TripAdvisor review

Firstly, the hotel looks ok from outside and lobby. Inside, lights are not on, it’s dark. Rooms are big which is a good point but rooms are dark, lighting is not enough. Toilet door hinge broke and door can’t close, shower head is broken and water is very little. Window was cracked from the outside. They use paper cups in room. Breakfast was very limited with very few choice to choose from. Wifi was not working at all throughout our stay. When we check out, water was actually leaking due to rain from the roof. Really a tired hotel that needs major renovations

A hotel to AVOID,

TripAdvisor rating 1.0/5

Trevor C TripAdvisor review

Checked in around midnight. Carpet really smelled bad it was unbearable. Infromed reception, which in return asked me to go back for a room change. Next room smelled a bit better but all the carpet is stained and furniture scrathed. Do reckon that Mercure are fine with just pocketing the franchise fee. For sure this is no where near other Mercure properties I stayed in.

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Other web-users rate our hotel

  • 59 reviews 6.4/10 Location
  • 148 reviews 5.5/10 Room
  • 99 reviews 4.1/10 Service
  • 12 reviews 8.2/10 WiFi
  • 80 reviews 3.4/10 Cleanliness
  • 56 reviews 6.7/10 Breakfast
  • 49 reviews 5.2/10 Food
  • 43 reviews 4.8/10 Amenities

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