Novotel Yanbu 4 stars

Customer review rating (ALL Rating) 4.2/5 243 reviews

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Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313, 41912 Yanbu, Saudi Arabia

Description

Hotel extras

  • Outdoor swimming pool

  • 10 minutes' drive from Yanbu Airport

  • Spa and fitness facilities

  • On King Abdulmajid Corniche Road

  • Spacious meeting rooms and event hall

Our accommodation(s)

Hotel location

Novotel Yanbu

Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313
41912 Yanbu
Saudi Arabia

GPS:24.079204, 38.029633

Telephone
Fax +966 14 398 0009

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TRIO

Whether you fancy lunch, dinner or just a cocktail, Trio welcomes you in a sophisticated, comfortable and relaxing atmosphere. On the menu: delicious world cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  243 reviews

TripAdvisor Rating  4.5/5  167 reviews

Certificate of excellence 2024

Service

TripAdvisor rating 5.0/5

Rizwan S TripAdvisor review

Golam in Reception was Excellent Stay was pleasant. Breakfast was okay. Drinking water supply to room was not sufficient. Hot water in toilet was not hot enough. No complimentary fruit basket was provided. No complimentary pickup drop service to Airport.

Dear, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

All was good except for the food which not my preference.

Dear JIKKU, We greatly appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Pleasant experience and the Best Services by Novatel staff members Mr. Golam & Ms. Jawaher. Special Thanks to Both.

TripAdvisor rating 5.0/5

Usman L TripAdvisor review

I personally do appreciate the Services & hospitality of Mr. Golam & Ms. Jawaher Novatel staff members as both are very Professional and Sooper supportive in timely manner whenever you concern and seeking help during stay. Novatel have the best team in Yanbu branch.

Dear Usman, We greatly appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great breakfast and great staff

Customer review rating 5.0/5

Nawaf A. Business - Confirmed reviews ALL

I loved the breakfast and quality of the food and staff were amazingly friendly.

Dear Nawaf, We greatly appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst service experience I've had in 20 years of traveling

TripAdvisor rating 1.0/5

Vaughn W TripAdvisor review

First, the positive: The hotel is well located near a beach and is well established in Yanbu. Free parking for those driving. Setup of hotel is as expected for a 4-star, and the breakfast is good. Unfortunately I had a nightmare experience. At 4am I heard loud vacuuming outside the room door, followed by doors opening and closing. After 15 minutes I managed to fall asleep again. Then at 4:30 I heard my door open! I called out to ask who it is, no reply! I went to check and it was a housekeeping staff standing there. He apologized and kept standing there! I had to almost force him out of the room and finally got back to sleep. Also multiple other physical issues with the hotel- very old and not maintained (curtains, cabinet in room, terrible smell in spa, etc) I informed the front desk staff upon checkout, he just laughed and said somebody would contact me. I haven't heard anything yet after 10 days.

Dear Vaughn, Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. To remind you we called you At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is critical to us. Please don't worry- we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns and hope you will allow us to serve you better shortly. Sincerely,

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Other web-users rate our hotel

  • 182 reviews 8.1/10 Location
  • 257 reviews 6.4/10 Room
  • 337 reviews 8.4/10 Service
  • 6 reviews 0/10 WiFi
  • 124 reviews 6.8/10 Cleanliness
  • 89 reviews 7.5/10 Breakfast
  • 49 reviews 4/10 Value
  • 45 reviews 8.1/10 Beach

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Customer review rating (ALL Rating) 4.6/5 (231 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.