Mercure Tbilisi Old Town

Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.7/5 555 reviews

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Hotel extras

  • Location

  • SKY7 Terrace and Lounge Bar

  • Fitness and Sauna

  • Free WIFI

  • Business Corner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ASADO Steakhouse

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  555 reviews

TripAdvisor Rating  4.5/5  596 reviews

Reception staff was top !

TripAdvisor rating 5.0/5

Alexfirst1 Couples - TripAdvisor review

Our stay was pretty amazing . Room is always clean and updated. Location is definately the best in the city. All Service was satisfied. Especially the reception lady with name Natia was very friendly and helpful. She tried her best to made our stay memorable. It was a very nice experience within our stay. we're planning to come back in winter time as well

Dear Alex, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Best in Town

TripAdvisor rating 5.0/5

dianagK8989MS TripAdvisor review

This is our favorite hotel in Georgia! It’s very cozy, could say both family as well as business oriented. The main highlight for me and family in this hotel is the staff, probably one of the most professional and friendly staffs in town. Everyone is super friendly and my kids feeling like they are at home. They have lovely restaurant Asado which has great selection and kids menu and Lounge Bar with beautiful view and nice live band ( not sure if band plays every night) So i can honestly say that this hotel stands out with it’s professional and welcoming team 🙏🙏

Dear Diana, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

I'm comfortable with everything

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very good people attitude.

Dear Alex, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

:)

TripAdvisor rating 5.0/5

Will A TripAdvisor review

Firstly, I would like to say thank you about your kind and hospitable atitude towards your guests. Staff members from each department are very nice and profesional people and they are trying there best to impress there customers. Also, I wanted to say personal thank you about front desk member Nina who helped me since the first day till the last.She did an amazing job and made our stay more memorable.

Dear Will Aker, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Nina. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very nice staff, really helpful, all services superb!

Customer review rating 5.0/5

Sara Business - Confirmed reviews ALL

We stayed in the hotel with a business delegation and every aspect of our stay was excellent. Check-in was fast, the rooms were nice and large, breakfast was excellent, check-out as smooth as check-in. We also had a seminar in the meeting room and once again we could count on perfect service. The sky bar was our venue for an evening reception and the executive chef had prepared a full buffet of tasty food. The service at the bar was top notch and the views from the bar were enjoyed by all present.

Dear Sara, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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Other web-users rate our hotel

  • 200 reviews 9.6/10 Location
  • 237 reviews 8.4/10 Room
  • 319 reviews 9.1/10 Service
  • 14 reviews 3.3/10 WiFi
  • 127 reviews 9/10 Cleanliness
  • 107 reviews 8.4/10 Food
  • 93 reviews 8.6/10 Breakfast
  • 48 reviews 9.3/10 Vibe

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