お客さまの声 4.0/5 2,403 件のレビュー
iMac corner and Free Wi-Fi
Walking distance to Jesselton Point, Suria Sabah Shopping Mall and Gaya Street
Restaurant at rooftop with superb view
Covered parking with 24/7 security
The trendy and modern restaurant offers International and Asian breakfast buffet.
Our modern and trendy coffee counter welcomes all the guests at the main entrance of the hotel lobby. A favourite place to meet for specialty coffee and light snacks.
チェックインはからです - チェックアウトはです
liongyu88 Business - 24/10/2021 トリップアドバイザー認証口コミ
The hotel not well prepared for the coming surge of occupancy. The hotel own’s parking not available and had to use public parking. Due to the prime location, it is even harder to secure a parking while staying with the hotel. Room’s sewage having bad odor due to long time not occupied. The occupancy will get higher and higher, I hope the hotel is well prepared for it. Before they having their own parking, I will not be coming back because it is frustrating to worried about parking space and parking ticket
goseewrite7 13/10/2021 トリップアドバイザー認証口コミ
Dear Mercure Hotel Kota Kinabalu, This is my first time staying at your hotel. The booking was made via All Accor apps, your official apps I believed. My booking was SUPERIOR ROOM WITH 1 KING SIZE BED AND VIEW. After the booking was made, I make a call to this hotel to confirm my room availability and requested for Sea View. Upon checking in, with not so welcoming vibrant from the front desk, I went up to the given room. Surprisingly, the room is Twin Bed room! Hence, I called the reception and my call was attended by Rizuan. He seems aware that the room given was not as per my request and he proposed to combine the bed. He explained that there was customer who will request to combine the bed instead. I insisted to get King bed and he agreed to give me the room as per my booking but with garden view. Is this hotel is fully occupied until there was no King bed room with sea view? I would like to suggest for Rizuan to attend customer service training course as the way he handle the situation will only makes things worst! Anyway, I would like to express my appreciation to Evyrina, the Compas waitress for an excellent superb accommodating service. She handled my situation very professionally when I found out there is “hair” in my omelette. Anyway, the bed and pillows are comfortable. Room? Small. Toilet? Small. Please check air conditioning at room 1205. I think it’s time to service it. And for that, I gave you 1 star rating. That stay, will be my 1st and last stay at Mecure Hotel Kota Kinabalu. It’s not worth my money.
We stay at the whole 22nd floor
Danny F 10/09/2020 トリップアドバイザー認証口コミ
8/9/2020 evening 6pm I come back from keningau and recheck in to stay one more night. I ask the person who check in for me(very sorry you are so kind and patient enough but I forget to write down your name)I ask where to see the beautiful sunset. She say 22nd floor is one of the best view...! Thanks a lot to allow me have a good memory about your hotel..... it’s really beautiful to stay in room 2210 and I know have family 2/3 rooms apartment with balcony. The service is with full of human feeling, Care and loves. I appreciate the stay heee. Thansk a lot
Great location, service let it down
kaygalbraith 16/08/2020 トリップアドバイザー認証口コミ
Hi You have a great location and the view from the room great, there are several things that could be improved: - house keeping was non existent, I think only one room got serviced once in the days that were there. Had to request additional items but they still didn't arrive, had to go to reception to get more toilet paper - breakfast - needed to order breakfast for an earlier start one day. Cost was MYR35 no matter what you got. That is very overpriced for a continental breakfast. I asked at the time and was told it is a flat rate no matter what you have. Not good money for value - bar snacks - it would be great if you had some snacks to have with a drink in the roof bar. Great venue but would stay longer if you had something light to eat. Even potato chips or nuts, with something like satay sticks even better. Staff were friendly and helpful when we did interact with them, especially the team in the roof bar. Thanks Kay
Great recognition.. upgraded with best view
Nadine N Business - 29/07/2020 トリップアドバイザー認証口コミ
The 1 bedroom apartment was great.. great sunset view . The top floor cafe very nice. Good concept. Very good service .. clear and stunnibg views, food also delicious. Overall is great place to stay, although mco had its lkmitions on services.. mercure KK shines.
At 6.7 km