Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,924 reviews

Mercure Kota Kinabalu City Centre - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

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Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,924 reviews

TripAdvisor Rating  3.5/5  344 reviews

Good stay

Customer review rating 5.0/5

Fuad Families - Confirmed reviews ALL

Enjoyable stay

Good

Customer review rating 3.5/5

B. Couples - Confirmed reviews ALL

Hotel room everything ok, but please improve your breakfast menu, thanks.

房間寬敞乾淨

Customer review rating 3.5/5

Tim C. Business - Confirmed reviews ALL

The room is comfortable and nice with space, location is good. But the noise of the air condition for the bed is rather loud and the water keeps spilling out from the showers. Rather than that it was nice stay. Also the pool and bar on the top floor is wonderful

Pleasant stay with mindful thoughts on conservation

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The drinking water system was not taken into consideration of high wastage of running water. The front desk staffs were aware of the flaws in operating the drinking water systems and hope the management team can act swiftly.

Stay experience just so so.

Customer review rating 2.5/5

Stranger Business - Confirmed reviews ALL

Check in and special request on the breakfast pack is ok. TV was not function, called service desk and manage to get technician rectify immediately. Do request assist on the taxi request for early morning but failed. Ask to get grab. Requesting the taxi service because afraid of unable to get grab at early morning and miss my flight. At the end, I manage to get my grab and arrive to airport on time. The breakfast salad not handle well, the vegetables started to have brownish color at edges. The bedsheet found some dirt stains.

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Other web-users rate our hotel

  • 1,729 reviews 8.5/10 Location
  • 2,312 reviews 6.6/10 Room
  • 1,265 reviews 7.6/10 Service
  • 42 reviews 8.1/10 WiFi
  • 1,085 reviews 5.8/10 Comfort
  • 940 reviews 5.9/10 Cleanliness
  • 703 reviews 5.6/10 Breakfast
  • 35 reviews 9.7/10 Beach

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