迪拜棕榈岛索菲特豪华公寓酒店 5 星

客户意见评级 4.6/5 1,905 评论

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酒店其他优惠

  • 波利尼西亚主题房、套房和配套齐全的公寓。

  • 6 个室外游泳池和私人海滩

  • 水上运动、生态高尔夫、屋顶网球场和篮球场

  • 位于著名的朱美拉棕榈岛。

  • 配有 10 多间餐厅和酒吧

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 儿童服务
  • 使用空调
  • DUBAI INTL AIRPORT 付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 干洗/熨烫 付费服务
  • 精品店/购物
  • 行李员
  • Amod Jha (+971)0/44556677
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 高尔夫球 (附近) 付费服务
  • 网球
  • 海滩和水上运动
  • 滑降滑雪 (附近) 付费服务
餐饮
  • 早餐 付费服务
  • 5 餐厅
  • 6 酒吧
  • 客房服务
商务服务
  • 5 会议室
  • 研讨会/会议
  • 商务中心
  • 提供复印/打印服务

酒店位置

迪拜棕榈岛索菲特豪华公寓酒店

East Crescent Palm Jumeirah
55558 迪拜
阿拉伯联合酋长国

电话: +97144556677

传真: (+971)4/4556670

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • PALM MONORAIL :  LINE 1 AQUAVENTURE

  • 乘飞机

    DUBAI INTL AIRPORT 达到 39.5公里 / 24.54 英里 - 班车服务 付费

GPS :25.1399, 55.132

我们的客房

酒店餐厅和酒吧

MAUI BEACH RESTAURANT

美食类型: 国际

无论是在室内还是在水边就餐,这家餐厅与酒吧为您的餐桌或休闲椅带来热带的气息与风味。体验精选的美味沙拉、三明治、披萨、烧烤及毛伊岛的动力碗。

THE WORLD EATERY

美食类型: 国际

这里的特色菜肴受到世界各地人们的喜爱 —— 经常有许多客人愿意向他人介绍此地。这家儿童友好型餐厅位于提供豪华服务式公寓的大楼内。

MOANA SEAFOOD RESTAURANT

美食类型: 美食

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

PORTER HOUSE STEAKS AND GRILLS

美食类型: 美食

Porterhouse 是朱美拉棕榈岛最受欢迎的牛排屋之一,这里的肉品都是向世界著名的肉类厂商采购的优质食材。在温馨的餐厅里,欣赏主厨在开放式厨房里大秀厨艺。

MANAVA

美食类型: 国际

这家气氛欢快的家庭友好型餐厅名副其实,在大溪地语中意为“热情”。无论是早餐、早午餐、午餐还是晚餐,Manava 都邀请您前来尽情享用豪华自助餐,品尝各种地方和国际风味美食。

PORTERHOUSE BAR

与 Porterhouse 相邻的时尚酒吧区拥有新奇与怀旧完美交融的氛围,展示了八种体现不同年代的鸡尾酒调制艺术的独特融合方式。

菜单 (PDF)

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LOBBY LOUNGE

早上喝杯咖啡,或来杯下午茶,从展柜中选择一款自制的法式面包。烘焙的香味与新煮咖啡的气息让人难以拒绝。

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MAUI BEACH BAR

在这家宽阔的迪拜海滩酒吧的沙发上或阴凉的天篷下休闲放松。点一杯特色鸡尾酒、新鲜果汁或含大量冰块的冰爽苏打水。酒吧还提供各式美味小吃和拼盘,搭配多种精选饮料。

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PORTERHOUSE SPORTS BAR

在这个可爱的运动酒吧关注活动,7 个纯平电视让您紧跟所有的最新赛事及竞赛。叫一杯冷啤或鸡尾酒,安坐在皮扶手椅上,欣赏最爱的实况赛事。

非合约照片

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GELATI ICE CREAM

Gelati 角从上午 10 点营业至晚上 8 点,就在儿童俱乐部旁边,供应各式精选冰淇淋和茶点。

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LAGUNA LOUNGE

从日落到晨曦,棕榈岛海滩边的拉古纳酒廊是一处欣赏热门音乐、冷鸡尾酒、新鲜榨汁、美味菜品、舞蹈与酷帅派对气氛的所在。

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  • 周一 关闭
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  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:5

  • 最大面积:950 平方米

  • 最大容量:750 个人

  • 最大宴会容量:500 个人

了解更多信息


迪拜棕榈岛索菲特豪华公寓酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

1,905 评论

TripAdvisor 评级 4.5/5

651 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

It was the most beautiful hotel when I was.

Tripadvisor 评级 5.0/5

Алексей Г 16/09/2021 经 TripAdvisor 认证的评论

Nice location and very friendly staff created our enjoy as comfortable as possible. The level of apartments is very (especially) hight. And same different pools gave to our children more positive emotions.

Dear Valued Guest, Thank you for sharing your comments following your recent stay in Sofitel Dubai The Palm. We pride ourselves to provide warm hospitality. We are grateful that highlighted the excellent level of service you received from our team members and that the room cleanliness were up to your expectations. Once again, thank you for sharing your review and it would be our privilege to welcome you back in the hotel soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

enjoyed the stay despite management lack of presence

Tripadvisor 评级 4.0/5

maneallaly 07/09/2021 经 TripAdvisor 认证的评论

i stayed with my wife and kids for 2 weeks.We enjoyed the stay thanks to the staff at the lounge, buggy drivers ( Win, Salman, Denis ...), Carl concierge supervisor and the team from housekeeping. unfortunately no sign of management and being a Diamond member did not receive any particular welcoming / treatment from the management and did not feel any difference between us ( loyal to Accor as diamond member ) and a blue/ classic member or non member.

Dear Valued Guest, Thank you for taking the time to share your thoughts and concerns of your recent stay with us. I am most pleased to hear that the services from our colleagues were very much on your liking; however, I was most concerned to read about the disappointments and inconveniences you faced during your stay with us. We always value feedback that we receive from our guests and look at it as an opportunity to improve our facilities and services and as such take them very seriously. We will continuously strive to improve our services by taking your comments into consideration, and I hope when you return you will see the improvements made. I do hope that you will get back to us and Sofitel The Palm team will have the opportunity to correct the negative impressions and turn around your experience. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Very good hotel

Tripadvisor 评级 4.0/5

Elie T 27/07/2021 经 TripAdvisor 认证的评论

It was a very good stay . The hotel is clean . The staff was very welcoming . The girls enjoyed the children’s pool and the slides . Food and breakfast was very versatile and tasty and social distancing was followed

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager

Nice Place

Tripadvisor 评级 4.0/5

V513AYchristopherh 20/04/2021 经 TripAdvisor 认证的评论

This is a busy Resort the apartments and layout is very good. As a general comment the staff in the lower ranks are 100% motivated but in there top outlet porter house food was outstanding but service was slow and poor we would have visited more often if this was not the case . The café is super nice staff great and quick to react. Cleaners 100% for sure. Very kids friendly and safe place for them . One of the better places to stay in Dubai for sure.

Dear Valued Guest, How nice to know that you enjoyed your stay with us this month. What you were also kind enough to underscore was that you find our Hotel itself impressive, elegant and sophisticated, but more important than anything for us is that you find the staff are without equal, so friendly and nothing is too much trouble. This is such a wonderful compliment, in that you found a sincere joy in every member of the Hotel’s! We hope you are having a wonderful day, and that we will have the opportunity for you to visit later on in the year. Kind Regards, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Perfect for family vacation

Tripadvisor 评级 5.0/5

sricottone Family - 22/02/2021 经 TripAdvisor 认证的评论

Very nice resort, ideally located. Perfect for family with kids. Good balance between luxury and easy enough for family holidays. Very kind and helpful staff. Special mention and thank you to Suleiman at the front desk for his flexibility and wish to make check-in and out more comfortable with particularly complicated travel times.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Magnifique Stay

Tripadvisor 评级 5.0/5

KaranN872 20/11/2020 经 TripAdvisor 认证的评论

I rarely write any reviews, despite being a platinum member of Accor and Gold for Taj Innercircle and Marriott Bonvoy and a frequent traveller worldwide, but I have to say the service at Sofitel Palm was excellent, the hotel itself was great, excellent location at the palm, and they have taken care of every minute detail when it comes to safety and precaution at the hotel. The pool is great, food is great, breakfast is great. The staff in the lounge is excellent, specially Waqaas who made sure my mother's requirements were taken care of. Even the reservation team (Diki and Krupa) were extremely prompt in replying to all queries. I think the GM has done an excellent job putting the team together. My only complaint is that the apartment geyser wasn't as efficient as cold water would come from the tap when the bathtub was barely 20% full. And at a similar price I did see Anantara next door offering bigger apartment rooms.

Dear Valued Guest, We thank you very kindly for your posting on TripAdvisor following your recent stay at Sofitel Dubai The Palm. Knowing that, as you say, it is all about the service and attention to detail, we are delighted that you had a memorable stay, and well worth it. It is a given that a hotel should be immaculate and well maintained not to speak of aesthetically pleasing, but comfortable & relaxing. It goes without saying that it is all about the service, and of course all guests should feel and deserve to feel pampered. We’re glad that it was the case for you too! We are looking forward for your next visit. Please feel welcome to contact us directly on H6541-qm1@sofitel.com should you wish to make a new reservation. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

extraordinary safe vacation

Tripadvisor 评级 5.0/5

ayebamar Family - 17/08/2020 经 TripAdvisor 认证的评论

Many thanks to Christophe Schnyder who has been the orchestra conductor of this vacation. And especially in the current period (covid-19), you feel totally safe within this Resort, and especially with this French Polynesian atmosphere. The apartment, the swimming pool, the restaurants, the kids club (the best in the world) and it is a diamond member who has done more than 70% of Sofitel around the world who tells you so). But what would a orchestra conductor be without his orchestra? Ramsey, the hotel manager who greets you like a member of his family, thank you again Ramsey. Thanks to Madame Garcia Itziar, the Guest relation manager, who is simply perfect, the right word. She manages all your requests and in addition she even anticipates certain requests (but how does she do it? I think she is a magician. Many thanks Itziar. How will be our stay would have been without our Butler Sajjad, this man is extraordinary, and on top of that he has the consistency of a Swiss watch. He is perfect. Sajjad just Thank you for all. Our room was kept with great care thanks to the manager of the housekeeping and his assistant Faizal (my friend stay as you are) If you want to eat Indian food, I invite you to go to Soya restaurant. Manoy, one of the managers will welcome you with a smile, and extraordinary food, don't forget to take the garlic or the cheese nan. For a chic and elegant restaurant, which you recommend eating at Porter House, Narayan is a magician, he, and his team, and especially Sebastian, will take care of you. For a perfect pizza, or an asparagus risotto, I recommend The World Eatery Restaurant. Obviously, each of these restaurants also has a large menu for children. The swimming pool with the slides, the bars, the beach with its lifeguards. You have a simply beautiful setting. Again, a big thank you to Mr Schnyder, for this achievement. In conclusion, quickly to the next vacation: Inshallah

Dear Mr. Amar, What a pleasure to read your posting following your recent visit to Sofitel Dubai The Palm Luxury Apartments. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to give you another Magnifique stay in Dubai! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm Luxury Apartments, and we look forward to many visits over time. Kind regards, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm Luxury Apartments

住的不错,服务好

客户意见评级 5.0/5

李. 家庭住宿 - 12/02/2020 所有已确认评论

酒店的服务非常贴心。我们本来订的两个高级海景房,前台帮我们升级成了套房,房间超级棒,客厅阳台和每个卧室都可以看到海,景色很漂亮。整个住宿过程中服务人员都非常耐心和贴心。有机会还会再次入住

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

A perfect stay

Tripadvisor 评级 5.0/5

626mihaelaa 31/01/2020 经 TripAdvisor 认证的评论

Everything was amazyng. The stuff was incredible, they helped me with the surprize for my husband’s birthday, they helped me with everything. You can find anything in the hotel, shops, pharmacy, hairdresser, a nice spa. We can’t complain of anything. Special thanks to Vashee, Suzanne and Kamran. Mihaela Andreescu

Dear Mrs. Andreescu, Thank you for taking the time and effort in posting a review of your recent stay with us at the Sofitel Dubai The Palm Luxury Apartments. We are very happy to know that you were satisfied with your overall experience while staying with us and found the hotel facilities and level of service to your standards. Thank you so much for your compliments on our team members. We are glad that they were able to provide you the kind of service you are looking for. Your feedback is valuable to us and we look forward to welcoming you again soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

住得不錯

客户意见评级 4.0/5

匿名 情侣住宿 - 30/01/2020 所有已确认评论

服務人員態度友善專業

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm Luxury Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

总体非常好!前台服务人员需改进

客户意见评级 4.0/5

Sally 家庭住宿 - 12/10/2019 所有已确认评论

无论客房,泳池,还是餐厅服务都非常好。唯独前台一位给客人发饮料的东南亚女士服务员,见到中国人就不理了,给欧洲人都非常热情

Fab stay with excellent service.

Tripadvisor 评级 4.0/5

Mats J Family - 06/10/2019 经 TripAdvisor 认证的评论

Pricing on food and drinks a bit high for the quality offered. Hotel taxi not good (no credit card and no change...), better to use “normal” taxi. Service good in reception, not good in pool bar and cafes .

Excellent service and good location to rest

Tripadvisor 评级 5.0/5

mouloud_hk Family - 13/03/2019 经 TripAdvisor 认证的评论

Service provided was excellent and the staff always very helpful. We didn’t meet any problems during our stay the only thing I would suggest to improve is the kids club activities as it was below are expectations

Dear mouloud_hk, Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Your feedback is very important to us and your highlighted points have been shared with the concerned team for immediate review and improvement to better serve our guests in the near future. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

One of the best hotels on Palma.

Tripadvisor 评级 5.0/5

andriyb2014 Family - 12/03/2019 经 TripAdvisor 认证的评论

I really enjoyed my vacation. I few of my cases during stay were solved fast and professional. The hotel is royal, very good for kids, nice vareity of restaurants. Very well equipped gym. Nice beach. I recommend it for sure

Dear Andriy B, Thank you for taking the time to share your feedback on TripAdvisor following your stay with at Sofitel The Palm, Dubai. It is a delight to read your review; we are delighted to learn you had an overall enjoyable stay and that you thoroughly enjoyed our facilities. Furthermore, we are pleased to learn that our team were able to resolve the inconvenience you have experienced to your satisfaction. We truly look forward in welcoming you back to Sofitel The Palm, Dubai soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

Even better than expected, wonderful staff and amazing rooms!

Tripadvisor 评级 5.0/5

Hannah S Family - 19/02/2019 经 TripAdvisor 认证的评论

Our first holiday with our little girl and it was wonderful. On arrival our little girl (age 2) was given a turtle cuddy toy which made her so happy. We arrived at 7am and were able to check into our room early which was so helpful with a small child. The room was humongous and perfect for a family. Staff incredibly helpful and couldn't be more helpful. Shuttles to the malls worked well. Kids pool next to the waterfall pool was lovely and warm and perfect for the children. We had a wonderful first family holiday and will certainly return again soon. Highly recommend, thank you so much for making our week away so brilliant

Dear Hannah S, Thank you for your excellent review on TripAdvisor following your recent visit to Sofitel The Palm Dubai. We are delighted to read that you had a wonderful family holiday experience with us and that you truly enjoyed our resort's overall facilities and our warm hospitality. We look forward to welcoming you back soon for another great experience. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

不錯

客户意见评级 3.5/5

H. C. K. J. 家庭住宿 - 17/02/2019 所有已确认评论

環境好,招呼亦到位,只係不設自駕自泊太不方便!

Luxurious with impeccable service

Tripadvisor 评级 5.0/5

l0vetravel2008 Family - 19/01/2019 经 TripAdvisor 认证的评论

The resort provides genuine service by all of their staff and the resort rooms and facilities were fantastic. The location on the Palm is great but you won't want to leave the place. The resort offers a shuttle to The Atlantis and shopping so if you decide to tear yourself away from the pools or beach, then there is the option to explore outside.

Dear l0vetravel2008, Thank you for taking the time to write us a review on TripAdvisor and for your acknowledgements of our exquisite product and impeccable service you have experienced with us. It has been a true pleasure to look after you and we are very glad that everything was up to your standards and expectations. We look forward to welcoming you back soon and create many more Magnifique memories for you. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

Tranquility

Tripadvisor 评级 5.0/5

Humphrey H Family - 16/08/2018 经 TripAdvisor 认证的评论

If you want relaxation, excellent service and guaranteed sun then this is the place. We were upgraded and had one of the apartments, which was excellent for our family. Prices for food and drink are high so you need to eat out and this involves taxi's but they are cheap and it gets you out to try different areas of the city. The gym is excellent

Dear Humphrey H, Thank you for posting your review on TripAdvisor following your recent stay at Sofitel The Palm Dubai. We truly appreciate you taking the time to write such a review with great comments. We are glad to read that you had a fantastic experience and you were enjoying the resorts' facilities, your apartment and the standard of services rendered by the team. On behalf of all our teams, we would like to thank you for your nice comments. We are looking forward to welcoming you back to our hotel soon and create one more ‘Magnifique’ Journey for you. Sincerely, Ramsey El Saarany Director of Operations Sofitel The Palm, Dubai

Family stay

Tripadvisor 评级 5.0/5

tkov Family - 11/07/2018 经 TripAdvisor 认证的评论

Beauriful hotel with excellent services and great staff who is taking care about any guest wish. Perfect location, nice gardens, 7 swimming pools, 8 different style of restaurant and delicious food. I fully recommend this hotel for family stays and business trips as well. I will come back for sure.

Dear tkov, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm. It is a pleasure to learn that you enjoyed your stay and appreciated the excellent service our ambassadors strive to provide. We certainly look forward to welcoming you back, and to continue ensuring you have many more Magnifique stays with us. Sincerely, Ramsey El Saarany Director of Operations Sofitel The Palm, Dubai

Great apartment

Tripadvisor 评级 5.0/5

thomassall Family - 05/03/2018 经 TripAdvisor 认证的评论

Great apartment with plenty of space and good service. A couple of nice restaurants at the resort with big variety in style and type of food. Very helpful staff. Beach was ok and the pool area was great.

Dear thomassall, Thank you for giving us excellent feedback on Tripadvisor. We are extremely happy to read that you had a “Magnifique” experience staying with us and you enjoyed all of our facilities highilighting the restaurants, food quality and variety as well as the standard of service. We look forward to welcoming you back in Sofitel The Palm, Dubai. Sincerely, Ramsey El Saarany Director of Operations Sofitel The Palm Dubai

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