Sofitel Dubai The Palm Luxury Apartments Hotel 5 estrelas
Classificação clientes Avis (Classificação ALL) 4.6/5 324 comentários
Hotel ALLSAFE. Aprovado
Quartos, suítes e apartamentos mobiliados com tema Polinésia.
6 piscinas externas e praia privativa
Esportes aquáticos, campo de golfe ecológico e quadras de tênis no rooftop
Localizada na famosa ilha Palm Jumeirah
Oferece mais de 10 restaurantes e bares
East Crescent Palm Jumeirah
55558 DUBAI
Emirados Árabes Unidos
PALM MONORAIL: LINE 1 AQUAVENTURE
DUBAI INTL AIRPORT A 39,5 km / 24,54 milhas - Transporte pagamento
GPS:25.1399, 55.132
Check-in a partir das - Check out até as
Esse animado restaurante familiar faz jus ao seu nome, que significa "bem-vindo" em taitiano. O Manava convida você a se entregar a um buffet de deliciosos favoritos regionais e internacionais.
Um das mais populares churrascarias na Palmeira Jumeirah de Dubai, o Porterhouse importa cortes de carne de primeira de produtores famosos em todo o mundo. Na acolhedora sala de jantar, assista aos master chefs no trabalho na cozinha aberta.
Cercado de água, este local para refeição à beira da piscina oferece um requintado menu de frutos do mar com sabores de inspiração asiática. O exclusivo Raw Bar dá vida à paixão do restaurante, servindo o melhor sushi, sashimi e ceviche.
Seja para refeições em ambientes fechados ou à beira da água, este restaurante e bar traz o ambiente e o sabor dos trópicos à sua mesa ou espreguiçadeira. À noite, Maui se transforma em restaurante indiano que serve delícias dos 4 cantos da Índia
Aqui as especialidades da casa são as favoritas dos quatro cantos do mundo - geralmente em porções generosas para compartilhar. Este restaurante amigável para crianças está localizado no prédio que abriga nossos luxuosos apartamentos com serviço.
Uma abordagem nova e nostálgica para mixologia pode ser encontrada na elegante área do bar adjacente ao restaurante Porterhouse, que oferece oito combinações distintas para celebrar a arte de criar coquetéis ao longo dos anos.
Faça uma pausa para o café da manhã ou o chá da tarde e escolha na vitrine um item caseiro da padaria francesa. Os aromas de produtos assados e café fresquinho são difíceis de resistir.
Assista a toda a ação neste animado bar de esportes, onde sete TVs de tela plana o mantêm a par das últimas partidas e competições. Peça uma cerveja gelada ou um coquetel e sente-se em uma poltrona de couro para assistir ao seu esporte favorito ao vivo.
Quando você precisar de um local para relaxar ou de um tratamento especial, visite o So SPA e desfrute de uma experiência de luxo em Dubai. Sauna, sauna a vapor, 28 salas de tratamento, cabeleireiro e barbearia disponíveis, além de piscinas terapêuticas.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisClassificação TripAdvisor 1.0/5
Sarahneviella Avaliação certificada TripAdvisor
The room did not have any of the kitchen equipment, the bath did not drain or have hot water I was asked to use the coffee maker to heat the water in the bath. I had to call everyday without any help . I was not able to use the kitchen as they did not provide the necessary pans for the oven . Also I was asked to leave a pool cabana that I had a reservation for and was very humiliated .
Dear Valued Guest, Thank you for your review of our Resort on TripAdvisor following your experience with Sofitel Dubai The Palm. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. .As you are likely aware, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your contact details with us at h6541-qm1@sofitel.com .We would be grateful for the opportunity to discuss your experience with you and endeavour to personally restore your trust on Sofitel Dubai The Palm Resort &Spa. Sincerely yours, Hind EL Kadiri Guest Experience Manager Sofitel Dubai The Palm
Classificação TripAdvisor 5.0/5
MagisterRome Avaliação certificada TripAdvisor
This hotel was beautifully designed and is now perfectly maintained to the very high Sofitel standards. We stayed in a well-appointed one-bedroom apartment with (partial) sea-view. The staff is perfectly trained and helpful: I left behind a pair of reading lenses and they arranged to have them set back to me swiftly and at a very reasonable cost. Finally, the executive lounge has a beautiful outdoor area, where you can enjoy free drinks and snacks at certain times of the day, They really deserve full marks and I am determined to come back. I shall finish by constructively pointing at two areas where there they were not perfect: 1. I contacted the hotel by email before my arrival twice to make some inquiries, but no one came back to me. And this in spite of having used the email address given in the confirmation email received from their official website. 2. The hotel is very big, so common areas (mainly the pool and the beach) can be crowded at times.
Dear Valued Guest, It is such a pleasure to read your posting on TripAdvisor following your visit to Sofitel Dubai The Palm. You have summed up so very nicely the guest experience we would hope all of our guests have. That they feel relaxed and energized after their time spent in our resort. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientèle, that we as ''Heartists'' should be giving you our best! Thank you for encouraging readers to experience staying in our Hotel and we hope to see you very soon in your second home but for a longer stay this time. Sincerely, Antonio Ostuni Director of Operation Sofitel Dubai The Palm
Classificação TripAdvisor 2.0/5
yusov2022 Avaliação certificada TripAdvisor
Nice plot of land and nice green territory but rooms need renovation and new design. Breakfast selection was good, no complain! All stuff show good intention to help but sometimes they are busy with all they duties and you need to remind 2-3 times to make everything happend. Hotel doesn’t worth its money and I would consider it as 4 star hotel never 5 star. organisation is messy but may be it was because of new year as it was crowded and overpriced. Very mixed experience in bad way. Stayed in double bedroom apartment named luxury but all facilities need renovation. Platinum quests not welcomed and nobody really care. If you get used to better service I would recons you to choose other hotel, Sofitel JRB nearby even better in terms of service
Dear Valued Guest, Thank you for your review of our Resort on TripAdvisor following your experience with Sofitel Dubai The Palm. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. .As you are likely aware, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your contact details with us at h6541-qm1@sofitel.com .We would be grateful for the opportunity to discuss your experience with you and endeavour to personally restore your trust on Sofitel Dubai The Palm Resort &Spa. Sincerely yours, Hind EL Kadiri Guest Experience Manager Sofitel Dubai The Palm
Classificação TripAdvisor 4.0/5
peterhill2022 Avaliação certificada TripAdvisor
The hotel is tired. The rooms lack furniture and need TLC. The hotel grounds a great and location. The staff are amazing but the orders were always wrong and took for ever. Lack of management in the resort left to unqualified staff
Dear Valued Guest, Thank you for your review of our Resort on TripAdvisor following your experience with Sofitel Dubai The Palm. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. .As you are likely aware, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your contact details with us at h6541-qm1@sofitel.com .We would be grateful for the opportunity to discuss your experience with you and endeavor to personally restore your trust on Sofitel Dubai The Palm Resort &Spa. Sincerely yours, Hind EL Kadiri Guest Experience Manager Sofitel Dubai The Palm
Classificação TripAdvisor 5.0/5
Алексей Г Avaliação certificada TripAdvisor
Nice location and very friendly staff created our enjoy as comfortable as possible. The level of apartments is very (especially) hight. And same different pools gave to our children more positive emotions.
Dear Valued Guest, Thank you for sharing your comments following your recent stay in Sofitel Dubai The Palm. We pride ourselves to provide warm hospitality. We are grateful that highlighted the excellent level of service you received from our team members and that the room cleanliness were up to your expectations. Once again, thank you for sharing your review and it would be our privilege to welcome you back in the hotel soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm
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