Sofitel Dubai The Palm Luxury Apartments Hotel 5 stars

Customer review rating 4.6/5 1,760 reviews

#ALLSAFE Accor

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Sofitel Dubai The Palm Luxury Apartments
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+ 28 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Polynesian-themed rooms, suites and furnished apartments.

  • 6 outdoor swimming pools & private beach

  • Water sports, Eco-golf and rooftop tennis & basketball courts

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Amod Jha (+971)0/44556677
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf (Nearby)Paying
  • Tennis
  • Beach and water sports
  • Downhill skiing (Nearby)Paying
Catering
  • BreakfastPaying
  • 5 restaurant(s)
  • 6 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm Luxury Apartments

East Crescent Palm Jumeirah
55558
dubai
united arab emirates

Tel: +97144556677

Fax: (+971)4/4556670

Check-in from 14h00

Check out up to 12h00

  • PALM MONORAIL :  LINE 1 AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 39.5km / 24.54 miles - Shuttle paying

GPS :25.1399, 55.132

Our accommodation(s)

FAMILY 1 BEDROOM APARTMENT, 1 king-size bed & 1 sofa bed, Fully-equipped Kitchen

Accessible room
  • Max. number of persons: 4
  • Area: From 75 / 807 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

FAMILY 1 BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 1 sofa bed, Fully-equipped Kitchen

  • Max. number of persons: 4
  • Area: From 75 / 807 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

FAMILY 2 BEDROOM APARTMENT, 1 king-size bed & 2 single beds, Fully-equipped Kitchen

  • Max. number of persons: 6
  • Area: From 135 / 1453 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

FAMILY 2 BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 2 single beds, Fully-equipped Kitchen

  • Max. number of persons: 6
  • Area: From 135 / 1453 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

3 BEDROOMS APARTMENT, 2 King Size Beds & 2 Single Size Beds, Kitchenette, Kids Club access.

  • Max. number of persons: 8
  • Area: From 265 / 2852 sq ft
  • Views: Ocean/Sea view, Panorama view *
  • Most of the accommodation: Terrace, Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Apartments

Our restaurants and bars

PORTER HOUSE STEAKS AND GRILLS

Type of cuisine: Gourmet

One of the most popular steakhouses on Palm Jumeirah Dubai, Porterhouse imports prime cuts of meat from celebrated producers around the world. In the welcoming dining room, watch master chefs at work in the open kitchen.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANAVA

Type of cuisine: International

This cheery, family-friendly restaurant fully lives up to its name, which means "welcome" in Tahitian. For breakfast, brunch, lunch or dinner, Manava invites you to indulge in a lavish buffet of regional and international favorites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sun

MAUI BEACH RESTAURANT

Type of cuisine: International

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavor of the tropics to your table or lounge chair. Discover the selection of delicious salads, sandwiches, pizzas, grilled dishes and power bowls at Maui.

Cocktail menu (PDF)

Lunch

12:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Thurs
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  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

Here the specialties of the house are favorites from the four corners of the globe - often in generous portions made to share. This child-friendly restaurant is located in the building housing our luxury serviced apartments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORTERHOUSE BAR

Non contractual photo

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIVIER'S

Non contractual photo

Pause for morning coffee or afternoon tea, and choose a house-made French pastry from the display case. The scents of baked goods and freshly brewed coffee are hard to resist.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH BAR

Non contractual photo

Step up to this breezy, casual bar located next to the beach and the main pool. Here a colorful profusion of frosty tropical cocktails and fresh fruit juices await your order. Service is heartfelt, and your drink is prepared precisely the way you like it.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Non contractual photo

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream flavours and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

Non contractual photo

Catch all the action at this lively sports bar, where seven flatscreen TVs keep you up to date on all the latest matches and competitions. Order a cold beer or cocktail and settle in a leather armchair to get your fill of your favorite sports live.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGUNA LOUNGE

Non contractual photo

From sunset until the wee hours of the morning, the beachside Laguna Lounge is the place on Palm Jumeirah for hot music, cold cocktails, freshly squeezed juices, delicious shared plates, dancing and a cool party vibe.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 950

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Dubai The Palm Luxury Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,760 reviews

tripadvisor

TripAdvisor Rating 4.5/5

397 reviews

Magnifique Stay

TripAdvisor rating 4.5/5

KaranN872 20/11/2020 TripAdvisor review

I rarely write any reviews, despite being a platinum member of Accor and Gold for Taj Innercircle and Marriott Bonvoy and a frequent traveller worldwide, but I have to say the service at Sofitel Palm was excellent, the hotel itself was great, excellent location at the palm, and they have taken care of every minute detail when it comes to safety and precaution at the hotel. The pool is great, food is great, breakfast is great. The staff in the lounge is excellent, specially Waqaas who made sure my mother's requirements were taken care of. Even the reservation team (Diki and Krupa) were extremely prompt in replying to all queries. I think the GM has done an excellent job putting the team together. My only complaint is that the apartment geyser wasn't as efficient as cold water would come from the tap when the bathtub was barely 20% full. And at a similar price I did see Anantara next door offering bigger apartment rooms.

Nice stay with Bsby

Customer review rating 4.6/5

Andrew Families - 18/11/2020 Confirmed reviews ALL

Overall a pleasant stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Perfect for all the family

Customer review rating 4.6/5

Majella Families - 18/11/2020 Confirmed reviews ALL

My husbands birthday with 2 kids staying in their apartments. Perfect!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good stay

Customer review rating 4.6/5

D. Families - 15/11/2020 Confirmed reviews ALL

I would like Mr. Othman and Mr. nasser for their good attitude and good communication skills

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Great resort

Customer review rating 4.6/5

Hu Families - 31/10/2020 Confirmed reviews ALL

Very good experience. The resort is very nice, calm, and well maintained. A pleasure to stay here with spacious room and apartment. Our children’s enjoyed a lot and already asked to return. Little improvement can be done on reception with more eyes contact. And by changing the bed as it was not a MyBed what was surprising for a Sofitel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

fantastic property, exceptional service and functional comfortable rooms

Customer review rating 4.6/5

Ishtiyaq Families - 20/10/2020 Confirmed reviews ALL

Very good experience overall - impressed by the greenery and how well laid out the property was. The apartments are functional and perfect for a family with children. Service levels are exceptional - everyone has a smile on their face and are very keen to help in anyway. Going to be our staycation spot in Dubai for sure!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good stay

Customer review rating 4.6/5

Morten T. Families - 13/10/2020 Confirmed reviews ALL

Nice hotel, nice facilities and friendly staff. Food was overpriced and not of a quality you would expect of a 5 star hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Well located hotel

Customer review rating 4.6/5

Nataliya Friends - 12/10/2020 Confirmed reviews ALL

We had a two bedroom apartment with request for early check in and late check out , fully satisfied The staff was good . Unfortunately the pillows were not as comfortable, we woke up with neck ache . The bathrooms were not quite equipped , we have requested to bring us some shampoo, hair conditioner, body wash and slippers and received. Otherwise the hotel is very good .

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Very nice staff

Customer review rating 4.6/5

Khalid A. Friends - 12/10/2020 Confirmed reviews ALL

To be honest i started the stay very bad but the reactions from the front office was really amazing which is truly not to be forgetten but it can be even better on some other things not to be mention

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! It is always reassuring and a boost for us when, unfortunately, we have a disappointed guest, and through a determined desire to make amends, we manage to regain their confidence! You are very kind to have published the follow-up to your recent experiences Sofitel Dubai The Palm Luxury Apartments. I could not have been more pleased to see that you found our intentions truly sincere, and that yes, every guest is important to us at Sofitel Dubai The Palm. Thank you for being such a wonderful ambassador and we hope to have the pleasure of a return visit very soon. Please don’t hesitate to contact me directly on H6… should you need any assistance making a new reservation. We look forward to seeing you the next time. With my best regards Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Relaxing, Beautiful Location; Wonderful Staff

Customer review rating 4.6/5

James C. B. Solo - 12/10/2020 Confirmed reviews ALL

My experience at Sofitel The Palm Dubai was luxurious and the ideal way to unwind! I couldn't have asked for better.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

location,location,location.... home sweet home

Customer review rating 4.6/5

Ahmed Families - 07/10/2020 Confirmed reviews ALL

lovely management with caring stuff and impressive service,, from the start where Reservation was booked threw (Krupa Dave) she make sure we get the best location at that time was available with keeping in mind that my kids would like the location and easy for them to go to the pool and use the facilities, the rest of the team was excellent as well from reception to breakfast and the buggy's and the room service, first class service again.. defiantly coming back and its my favorite place at the palm. Keep it up !!!

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good stay

Customer review rating 4.6/5

Sheryl M. Solo - 06/10/2020 Confirmed reviews ALL

Amazing.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Excellent returning stay - our favourite Dubai hotel

Customer review rating 4.6/5

Anonymous Families - 22/09/2020 Confirmed reviews ALL

Excellent service from booking through to check in, stay and check out. Wonderful facilities and we enjoyed as much as ever. Wonderful attention to detail and went the extra mile for my son's thurd birthday - amazing staff, top notch service.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Wonderfull stay

Customer review rating 4.6/5

Raed Families - 22/09/2020 Confirmed reviews ALL

I am a regular guest , and I really enjoy the atmosphere of the resort , the friendly staff , and specially I would nominate MR. NASR in the front office in the reception , he is very dedicated and very well organized as a customer oriented .

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Highly Recommended Place.

Customer review rating 4.6/5

Louie J. A. Solo - 20/09/2020 Confirmed reviews ALL

I enjoyed the stay. Im extremely satisfied. The whole place is relaxing. All staff are very accomodating, friendly, helpful, and professional. Especially Mr Ado and Mr Rio was very friendly and willing to assist at anytime. The view and surroundings are very very relaxing and a lot lot more to enjoy.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm
Customer review rating 4.6/5

Dr. F. A. Families - 19/09/2020 Confirmed reviews ALL

Very nice

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Wonderful stay

Customer review rating 4.6/5

E L. Couples - 17/09/2020 Confirmed reviews ALL

We had a very pleasant stay. The staff was very helpful and accommodating. Room was lovely.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Excellent

Customer review rating 4.6/5

Nour Friends - 17/09/2020 Confirmed reviews ALL

Beautiful apartment with nice view as well as buggy service 24 hrs pick up and drop up.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Good stay and well located

Customer review rating 4.6/5

Hesham A. S. B. Families - 08/09/2020 Confirmed reviews ALL

I enjoyed my holiday for three nights, it was a nice experience for me and my kids. The apartment was realy clean and comfortable. I recommand it for all.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Awesome stay

Customer review rating 4.6/5

Piyush B. Families - 03/09/2020 Confirmed reviews ALL

We had a great stay at Sofitel. We liked the resort so much that we extended our stay. We loved the way the pools have been designed with special consideration given to kids. The staff was very cordial.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

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