Sofitel Dubai The Palm Luxury Apartments Hotel 5 stars

Staff across the board were welcoming and extremely helpful. Room was nice and spacious. Pools were absolutely fantastic.

The appartment is good, empty mini bar, closed businesscenter, all chairs occupied by tourists towels such that we have had to pay for chairs additionally as platium member, we stayed 5 nights but got rewarded only for 3 nights on the accor account, execute lounge service very slow

Dear sir we enjoy our stay . excellent services the following continue improvement. 1. the status of food at the break fast area . there is no much variety to choose as different nationality using the place. 2. the Beds mattress status to be looked in to. there is no towel hunger found inside the bath room. or out.

Pretty ,romantic , excellent service, beautiful beach,

Everything was excellent, from the reservations (Diki, Krupa) to the lounge (Tashirah Waqaas) and breakfast too. My only complaint is that the hot water in the room wouldn't last long when filling the bath tub, and at the same price - the rooms of Anantara next door were bigger.

I rarely write any reviews, despite being a platinum member of Accor and Gold for Taj Innercircle and Marriott Bonvoy and a frequent traveller worldwide, but I have to say the service at Sofitel Palm was excellent, the hotel itself was great, excellent location at the palm, and they have taken care of every minute detail when it comes to safety and precaution at the hotel. The pool is great, food is great, breakfast is great. The staff in the lounge is excellent, specially Waqaas who made sure my mother's requirements were taken care of. Even the reservation team (Diki and Krupa) were extremely prompt in replying to all queries. I think the GM has done an excellent job putting the team together. My only complaint is that the apartment geyser wasn't as efficient as cold water would come from the tap when the bathtub was barely 20% full. And at a similar price I did see Anantara next door offering bigger apartment rooms.

Overall a pleasant stay.

My husbands birthday with 2 kids staying in their apartments. Perfect!

I would like Mr. Othman and Mr. nasser for their good attitude and good communication skills

Very good experience. The resort is very nice, calm, and well maintained. A pleasure to stay here with spacious room and apartment. Our children’s enjoyed a lot and already asked to return. Little improvement can be done on reception with more eyes contact. And by changing the bed as it was not a MyBed what was surprising for a Sofitel.

Very good experience overall - impressed by the greenery and how well laid out the property was. The apartments are functional and perfect for a family with children. Service levels are exceptional - everyone has a smile on their face and are very keen to help in anyway. Going to be our staycation spot in Dubai for sure!

Nice hotel, nice facilities and friendly staff. Food was overpriced and not of a quality you would expect of a 5 star hotel.

We had a two bedroom apartment with request for early check in and late check out , fully satisfied The staff was good . Unfortunately the pillows were not as comfortable, we woke up with neck ache . The bathrooms were not quite equipped , we have requested to bring us some shampoo, hair conditioner, body wash and slippers and received. Otherwise the hotel is very good .

To be honest i started the stay very bad but the reactions from the front office was really amazing which is truly not to be forgetten but it can be even better on some other things not to be mention

My experience at Sofitel The Palm Dubai was luxurious and the ideal way to unwind! I couldn't have asked for better.