Sofitel Berlin Kurfurstendamm Hotel 5 stars

Customer review rating 4.7/5 9,465 reviews

Sofitel Berlin Kurfurstendamm
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+ 23 Services
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Room 1

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Hotel extras

  • French elegance meets German design

  • The most spacious guest rooms in Berlin

  • Located in the heart of Berlin

  • Free WIFI throughout the hotel

  • Modern French cuisine in our restaurant Le Faubourg

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Pets allowedPaying
  • Air conditioned
  • AIRPORT TEGELPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Fitness centre
  • Well-being
  • Boat excursions
  • Bicycles rentalPaying
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Congress center
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Berlin Kurfurstendamm

Augsburger Strasse 41
10789
berlin
germany

Tel: +49308009990

Fax: (+49)30/80099999

Check-in from 15h00

Check out up to 12h00

  • U Bahnhof Kurfuerstendamm :  U9,U2 Kurfuerstendamm

  • By plane

    AIRPORT TEGEL At 10km / 6.21 miles - Shuttle paying

  • By plane

    BERLIN SCHÖNEFELD At 23.3km / 14.48 miles

  • By train

    BAHNHOF ZOO At 0.6km / 0.37 miles

GPS :52.5026, 13.33173

Our accommodations

LUXURY ROOM - 1 king size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM - 2 individual beds

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM - 1 king size bed

  • Max. number of persons: 2
  • Area: From 37 / 398 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

LUXURY PREMIUM - 1 king size bed, city view

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

LUXURY ROOM - Executive Lounge access-1 king size bed, city view

Accessible room
  • Max. number of persons: 2
  • Area: From 43 / 463 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Breakfast in bed(...)
Rooms

Our restaurants and bars

RESTAURANT LE FAUBOURG

Type of cuisine: French

You'll love the Bauhaus-inspired interior and modern cuisine at the Le Faubourg. Enjoy lunch or dinner made with the best regional ingredients; you can opt for classic French style or a French dish with a modern twist.

Menu (PDF) Cocktail menu (PDF)

Lunch

10:00 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAINT GERMAIN

Type of cuisine: International

Natural light flows through the panoramic window in the hotel's breakfast restaurant, where you can enjoy a superb hot and cold buffet with omelets, waffles, crêpes, 40 tea varieties, freshly squeezed fruit juices, sparkling wine and smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE FAUBOURG LOUNGE BAR

Non contractual photo

Discover innovative cocktails in this stylish bar, which hosts DJ sets at weekends. The elegant furniture and subtle lighting make this bar the ideal place for a quick snack, after-work drinks or a glass of champagne.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 450

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 270 people

Find out more

Our guest reviews for
Sofitel Berlin Kurfurstendamm

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,465 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,555 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

First stay after COVID-19 lockdown

Customer review rating 4.7/5

Marcel V. Q. Business - 31/07/2020 Confirmed reviews ALL

different experience than before, felt save at every moment in your house, enjoyed the very personal and warm service during Breakfast and at the reception

Disappointing

Customer review rating 4.7/5

Vojmir Couples - 31/07/2020 Confirmed reviews ALL

This hotel was a disappointment. No sense of luxury at all. There was nothing in the room, I had to go to reception for every little thing (where i couldn't just get a whole cosmetic set, for example, but had to specify exactly the thing i wanted (two Q-tips), making me feel like a beggar or like I'm stealing something from the hotel. That's not the feeling I want to have in a luxury hotel. These measures are supposedly due to corona, but seem more like the hotel is trying to save money. In no other hotel was the bathroom completely empty. Like I'm going to get infected if there's an unopened toothbrush in the room. Please rethink these measures, they leave a very bad impression. Also the choice of welcome drink is pitiful. Is this even a Sofitel?

Perfect Location right next to everything!!

Customer review rating 4.7/5

El M. Families - 28/07/2020 Confirmed reviews ALL

The Location is perfect!! The Zoo is right next to it, KaDeWe shopping Center just 5 min Walk, Primark 2 min Walk, Five Guys burgers right outside the Hotel. The Hotel is very Nice and Comfy. We had a pleasant stay.

Customer review rating 4.7/5

Vadim Families - 25/07/2020 Confirmed reviews ALL

Things are good. But there was no shoe horn in the room, he had to ask the staff. There were also no papers and a pencil for writing. Breakfast at your hotel has always been part of the celebration. Both the selection and variety were very enjoyable. Now a la carte - very sad. I hope you won't have it for long.

Excellent stay

Customer review rating 4.7/5

Tilman Business - 25/07/2020 Confirmed reviews ALL

Mattress maybe a little too soft - all else great!

good stay

Customer review rating 4.7/5

Christopher M. Business - 18/07/2020 Confirmed reviews ALL

great hotel; comfortable and with very helpful staff; excellent location

Dear Christopher M., We very much appreciate your comments regarding your stay mid of July at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr M., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

fantastisch hotel en service

Customer review rating 4.7/5

Geert Business - 13/07/2020 Confirmed reviews ALL

alles top !

Dear Geert L., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review and you Kind compliments with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Lefevre, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Good location but some cons

Customer review rating 4.7/5

Sergiy Business - 10/07/2020 Confirmed reviews ALL

Regretfully the rooms were facing the construction site and workers bathroom and this especially strange because the Hotel was empty . It is unclear why during COVID all guests were placed in rooms next to each other... this was not safe at all to meet neighbors face to face all the time I was leaving my room or coming to the room of my business partner. Three doors were next to each other. Also ; We have booked four rooms with different check in dates and all the names were mixed up in your hotel system, that was annoying during the check in as well as during check out when we had to spend extra time trying to get proper names in our and our guests receipts.

Dear Mr O., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. Please be ensured that Accor as a company has very strong hygiene regulations which are strictly followed from the entire staff. We are constantly aware of the COVID-19 situation which means that for example rooms have to be empty 24h before the next guest is allowed to check in. Furthermore, we have very strong hygiene control plan which is monitored very closely. To protect yourself and also others a mask should be worn in all public areas and when leaving the room. Regarding the reservations and the name changes I am sorry that there have been some challenges. We hope your way brings you back to Sofitel Berlin Kurfürstendamm in the not to distant future. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Good as always!

Customer review rating 4.7/5

Valentyn Business - 06/07/2020 Confirmed reviews ALL

Despite of pandemic, the hotel was good prepared. I stayed for a week and want to mention that stuff was extremely helpful. All security measures were established. Thank you Sofitel Team!

Dear Mr G., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Always special.

Customer review rating 4.7/5

W. Business - 20/03/2020 Confirmed reviews ALL

True French elegance, hospitality, people-friendliness

Sehr geehrter Herr W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Sofitel Berlin Kurfürstendamm. Über Ihre durchweg positive Bewertung freuen wir uns sehr und werden diese selbstverständlich gerne an das gesamte Team weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir freuen uns, Sie schon bald wieder bei uns im Sofitel Berlin Kurfürstendamm zu begrüßen. Bei Fragen und Wünschen bin ich sehr gerne Ihre direkte Ansprechpartnerin. Mit herzlichen Grüßen Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin Germany www.sofitel.com

Very poor check-in experience, not up to usual Sofitel standard. Very good concierge helped improve the overall experience.

Customer review rating 4.7/5

Barry Couples - 15/03/2020 Confirmed reviews ALL

We arrived at the hotel early on the day of check-in and asked to store our luggage if a room was not available at that time. We were told to come back at 3pm because no room would be available for us before then because of the package we were on. We returned again at 1.30pm and were again told nothing would be done for us before 3pm. I was a regular Sofitel guest and have never experienced anything like this before. I can understand if no room is available but to be told nothing would be done because of the package we were on is very poor customer service.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Sofitel Berlin Kurfurstendamm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The guaranteed check in time is indeed 3 pm but I agree that is not convenient to not get any Information. I have already addressed your comments to the front Office Team in order to imptove the process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Great location, Fab staff

Customer review rating 4.7/5

Beverley B. Families - 12/03/2020 Confirmed reviews ALL

Lovely hotel with great staff on hand to help with anything required. Location is fab close to everything locally and also the UBan or the SBan

Dear Ms B., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Ok

Customer review rating 4.7/5

Andrew Families - 11/03/2020 Confirmed reviews ALL

Did not receive welcome gift, welcome drinks I needed to ask for specifically, also no compliments from hotel for anniversary.

Dear Mr C., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. I am sorry to read that you have missed the welcome drink and also a welcome treatment. The membership in our system was on a classic level. I t seems there was a system error and due to that you did not receive any. Please accept my sincere apologies. We hope to welcome you back to the Sofitel Berlin Kurfürstendamm. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Very good location

Customer review rating 4.7/5

Eva Friends - 09/03/2020 Confirmed reviews ALL

Very nice service as every time. We will be back soon

Marvel stay

Customer review rating 4.7/5

A Solo - 07/03/2020 Confirmed reviews ALL

Good and speedy check in. Attention to detail and upgraded without fuss. Special breakfast.

Dear Mr J., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com
Customer review rating 4.7/5

Andy Families - 03/03/2020 Confirmed reviews ALL

The sofitel hotel is located well in the middle of western part of Berlin. The stuff is really friendly und good educated. We enyoy our trip. We had room 922 with a wonderful view over the top of the town from free side.

Dear Mr K., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Exactly What you would expect from Sofitel

Customer review rating 4.7/5

Ran Solo - 02/03/2020 Confirmed reviews ALL

As usual, good location, good service, good food.

Dear Mr S., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Great stay

Customer review rating 4.7/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Very nice room, attentive staff

Dear Mr A., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Well located, good bed to sleep, nice executive lounge with fingerfood

Customer review rating 4.7/5

Tm Business - 01/03/2020 Confirmed reviews ALL

Personal welcome and remembered that I stayed before. Considered the construction and provided a room in a different direction. During the rain, umbrella was provided. Checkout no issue. Only 2 minor things. Lavin bathroom staff provided but mix of old and new line, should be unified. Dinner selection in executive lounge with great drinks but too similar food everyday.

Dear Mr M., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

Impeccable Service

Customer review rating 4.7/5

Christina L. Couples - 27/02/2020 Confirmed reviews ALL

Beautiful hotel, great location and impeccable service. Love the Ritz! We are never disappointed.

Dear Ms L., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Please contact me for any questions or wishes and I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com
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