ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.2/5 2,584 reviews

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Description

Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Small pets welcome for an extra charge.

Our accommodation(s)

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Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

GPS:-22.97612, -43.19187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,584 reviews

TripAdvisor Rating  4.0/5  1,392 reviews

Certificate of excellence 2024

Good, but could be better

Customer review rating 3.5/5

Leonid Solo - Confirmed reviews ALL

The hotel location is great - 5 minutes walk from the Copacabana beach. Beds and pillows are comfortable as usual, and the breakfast included was rich and tasty. The biggest disadvantage is that communication with staff is difficult, since only 1 of 4 receptionists at the desk I reached out to were able to speak English.

Dear Leonid, thank you for sharing your feedback. We are pleased to hear that you enjoyed our prime location, comfortable beds, and delicious breakfast. We apologize for the inconvenience you experienced with our receptionists - we will address this internally to improve our service. Your comments are valuable to us, and we hope to welcome you back for an even better experience. Best regards, ibis Copacabana Posto 5

It is just okay

TripAdvisor rating 4.0/5

Liping Y Solo travel - TripAdvisor review

Actually it is 3.5 Good: - area is safe - close to a Metro station (half block) - good WiFi, comfortable bed - restaurants around for meals; supermarket for drink & snacks However, it has no safe, limited numbers of thin towels, no cups (even plastic ones), and has small ants. So it is very bare bones. Breakfast has some varieties but nothing special about it.

Dear Mr Liping. We appreciate your comments about your stay at the Ibis Copacabana Posto 5. We were pleased to receive your feedback. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. Looking forward to welcoming you again, please accept our best regards. Yours sincerely, Rafael Namen General Manager/General Manager

I like it because is near to Lagoa.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I can't talk to front-desk after leaving, the land number is allways busy. I forgot an iPhone charger at room 1059 and can't talk to hotel after leaving, I'm disapointed with this given I always stay there when I go to Rio (since 2020).

Dear guest, thank you for sharing your feedback. We are glad to hear that you appreciated our proximity to Lagoa. We apologize for the inconvenience you experienced in reaching our front desk and the challenge with retrieving your iPhone charger. Your loyalty since 2020 means a lot to us. Please be assured that we will work on improving our communication channels for a better guest experience. We hope to welcome you back soon. Best regards, ibis Copacabana Posto 5

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

It was quite good , I did not have any problem at all

Dear guest, thank you for your positive feedback. We are delighted to hear that you found our hotel well-located and had a good stay without any issues. We look forward to welcoming you back soon! Best regards, ibis Copacabana Posto 5

Excellent location, very high standards accommodation

TripAdvisor rating 4.0/5

Stas S TripAdvisor review

All was fine. What was the most amazing - although the window of my room was inside the internal well of walls (facing another hotel unit in few meters), it was so quiet & peaceful, I was able to sleep without ear plugs (the most rare thing at the hotels) and this at Copacabana! Very high quality fresh & abundant breakfast, splendid location at a beautiful small street near beach & metro station

Dear Mr Pepetito. We appreciate your comments about your stay at the Ibis Copacabana Posto 5. We were pleased to receive your feedback. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with quality service. Looking forward to welcoming you again, please accept our best regards. Yours sincerely, Rafael Namen General Manager/General Manager

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Other web-users rate our hotel

  • 1,114 reviews 9.8/10 Location
  • 1,279 reviews 4.8/10 Room
  • 1,465 reviews 7.2/10 Service
  • 59 reviews 6/10 WiFi
  • 868 reviews 6.8/10 Breakfast
  • 669 reviews 4.6/10 Cleanliness
  • 9 reviews 1.1/10 Pool
  • 6 reviews 0/10 Wellness Area

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