ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.2/5 2,585 reviews

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Rua Xavier Da Silveira 82, Copacabana, 22061010 RIO DE JANEIRO, Brazil

Description

ALLSAFE approved hotel

Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Small pets welcome for an extra charge.

Our accommodation(s)

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Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

GPS:-22.976532, -43.191619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,585 reviews

TripAdvisor Rating  4.0/5  1,294 reviews

Certificate of excellence 2022

Good stay

Customer review rating 4.0/5

Ulla H. Friends - Confirmed reviews ALL

Good

Dear Ulla good afternoon. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

well located, good price for last hour reserve in Copacabana

Customer review rating 4.0/5

Emil Business - Confirmed reviews ALL

Traditional IBIS room (ok for me). The whole experience would be great if they didn´t had a serious AC issue, that stayed for the whole night. Thankfully, my AC was on for a couple of hours before the fail and the room kept a "livable" condition. The unit in my room kept driping for the whole stayed, which I remedy with towels in the floor. The rest of the experience was fine.

Dear Emil good afternoon, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Checkin Process to Slow

Customer review rating 3.0/5

Jonathan R. P. Friends - Confirmed reviews ALL

My recent experience at the hotel was somewhat mixed. I arrived at the lobby around 12:30, where I was informed that the check-in time would commence at 2 pm, which was completely understandable. However, upon my return, there was a substantial queue, as the staff refused to initiate the check-in process earlier. It would have been more convenient if they had allowed guests to settle the payment at 2 pm, thus expediting the check-in process. Overall, the delayed check-in process detracted from an otherwise pleasant stay.

Fourth stay

Customer review rating 3.5/5

John M. Solo - Confirmed reviews ALL

The hotel is clean and good value for the location. I'll probably stay again. But it wasn't perfect: the down-button on the lift didn't work on the 9th floor; and the room next to me had noisy work for four of five days I was there.

Dear John good morning. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

No soap.

Customer review rating 2.0/5

Math Business - Confirmed reviews ALL

I arrived late at night and my room had no soap. At the restaurant the food took too long.

Dear Mathias good afternoon. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

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Other web-users rate our hotel

  • 1,125 reviews 9.7/10 Location
  • 1,318 reviews 4.7/10 Room
  • 1,428 reviews 7.1/10 Service
  • 51 reviews 5.2/10 WiFi
  • 916 reviews 6.9/10 Breakfast
  • 775 reviews 4.4/10 Cleanliness
  • 14 reviews 1.1/10 Pool
  • 7 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.