Name: Grand Mercure Zhengzhou West
Address: ZHENGZHOU, 450000, CHINA
Telephone: (+86)371/66126666
Rating: 4.6

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+ 23 Services

Grand Mercure Zhengzhou West

Upscale hotel for business and leisure

Grand Mercure Zhengzhou West, located in charming Donglin Scenic Spot close to a Ecological Farm, is the unique natural resort with lake view in Central China. It features 180 rooms and suites, All Day Dinning restaurant, Lobby Lounge, 13 local inspired private dining rooms, Gym, indoor pool, especially the hot spring from 2000 meters underground. Pleasant surroundings and spacious private terrace allow you to enjoy fresh air and you may have a full sensory experience to embrace the nature...

Hotel extras

Free WIFI, satellite TV
French style dessert with traditional Chinese tea break
Hot spring thermal water from 2000 meters underground
Exquiste lobby bar provide drinks, snacks
Dynamic fitness center and swimming pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

Swimming pool
- Pool
- Indoor heated pool
- Indoor unheated pool
- Outdoor unheated pool
- Natural swimming pool
Fitness centre
Well-being
- Massage
- Sauna
Bicycles rental

Breakfast Paying
2 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00-23:59
- Opening hours : Week-end 0:00-23:59

4 Meeting room(s)
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
One Bar
Breakfast
- Buffet
Room service
- Cold snacks
- Hot meals

4 Meeting rooms
Business Center
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 180 rooms
- No room for people with reduced mobility
- No family room
- 3 connecting rooms
- 50 non-smoking rooms
- 6 floors
Languages spoken at the hotel
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- High speed transmission line
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Entertainment
- Karaoke
Check In & Check-out facilities
- Express check-out
Luggage storage
- Luggage storage
Porter
- Porter
Concierge
- Concierge
Limousine
- Limousine
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Parking Lot
- On site
- 100 parking spaces
- Private

Swimming Pool
- Covered
- On site
FIT & SPA
- On site
- Massage
- Sauna room

Hotel location

Grand Mercure Zhengzhou West

No 1 Xintian Road
Zhongyuan District
450000 zhengzhou
china

Tel: +8637166126666

Fax: (+86)371/66126667

Check-in from 14h00

Check out up to 12h00

By plane
XINZHENG AIRPORT At 45km / 27.96 miles
By plane
XINZHENG AIRPORT At 45km / 27.96 miles
By car
ZHENGSHAO HIGHWAY At 16km / 9.94 miles
By train
ZHENGZHOU WEST At 20km / 12.43 miles
By train
ZHENGZHOU WEST At 20km / 12.43 miles

GPS :34.682861, 113.488326

Our accommodation(s)

Superior Room with 1 King Bed

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: Courtyard View *

Subject to availability

High speed internet
Free in Room Mineral Water
Business Desk
Pillow Menu
Iron(...)

Superior Room with Twin Beds

Max. number of persons: 3
Area: From 30 m² / 323 sq ft
Views: Courtyard View *

Subject to availability

High speed internet
Free in Room Mineral Water
Business Desk
Pillow Menu
Iron(...)

Deluxe Room with 1 King Bed

Max. number of persons: 3
Area: From 55 m² / 592 sq ft
Views: Courtyard View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Iron(...)

Deluxe Room with Twin Beds

Max. number of persons: 3
Area: From 55 m² / 592 sq ft
Views: Courtyard View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Iron(...)

Deluxe Room with one King-sized bedNon contractual photo

Max. number of persons: 3
Area: From 55 m² / 592 sq ft
Views: Garden View *

Subject to availability

Luxury Room with one King-sized bedNon contractual photo

Max. number of persons: 3
Area: From 55 m² / 592 sq ft
Views: Garden View *

Subject to availability

Luxury Room with one King-size bed

Max. number of persons: 3
Area: From 55 m² / 592 sq ft
Views: Courtyard View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Iron(...)

Our restaurants and bars

M CAFE

Type of cuisine: Cafe

With a modern design, M café offers luxurious dining experience. Our Chef will serve you an amazing experience with various seafood and fresh grill station, international buffet and the local cuisine, along with tantalizing desserts. 24h/24 room service.

YU YAN CHINESE RESTAURANT

Type of cuisine: Chinese

13 exquisite Chinese PDRs, from warm to luxury, from classic to fashion, We devote to provide authentic Henan cuisine with characteristic and typical dishes of different countries integrated with local features and an exclusive dining memory for you.

BUTTERFLY LOBBY BAR

The 158 m² bar can host 35 guests. It offers a wide selection of cocktails, imported wine and liquors and coffee and tea. Homemade snacks and desserts are also available.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 589 m²
Maximum capacity: 500 people
Maximum banquet capacity: 210 people

Find out more

Very luxury Hotel

henrybaihn Business - 22/05/2019 TripAdvisor review

The surrounding of the hotel is very perfect. The view from the window is very nice. The room is very clean and quiet as well as big. You can feel very relax here and have the hot spring inside the room. The buffet breakfast and dinner are yummy and have lots of foods to choose. The service is good and staffs are very freindly when meeting. It's a very good place for holidays. I will choose here upon my next visit to Zhengzhou city.

尊敬的顾客：感谢惠赐有关下榻 Grand Mercure Zhengzhou West 的宝贵意见。听到您对我们工作的肯定，十分开心。我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快

We very much enjoyed our stay. I rated a 9 rather than 10 because the music in the swimming pool and changing rooms was very offensive and loud. Otherwise I would rate a 10.

Kang M. Couples - 11/01/2019 Confirmed reviews ALL

Everything, except the above mentioned music was excellent. Staff, food, cleanliness, comfort, was excellent. Thank you all so much. We will definitely recommend this hotel to our friends and family!!

Dear Mark C., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

So wonderful

Jeff J. Business - 25/06/2018 Confirmed reviews ALL

Hotel facilities range of decorative and elegant, unique style, reflects the European classical architectural style.

Dear Junjie J., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst house keeping in Accor

Mr. H. Business - 27/04/2018 Confirmed reviews ALL

2 nights stay in the hotel, nice property but many missing things in the room. House cleaning service is absolutely poor & non-professional at all.

Dear Peihua H., We very much appreciate your comments regarding your stay at the Grand Mercure Zhengzhou West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not considerate

Alex Business - 20/01/2018 Confirmed reviews ALL

Since it is heavy snow on the arrival day, roads are closed in many areas, hotel should call to new gust and see if the new gust needs any assistance to reach hotel or allow to cancel booking (you have to understand that your hotel is far from city, train station and airport)

Dear Alex, Thank you very much for taking the time to give us feedback about your experience at Grand Mercure Zhengzhou West. We are so sorry to hear about the circumstances you’ve met here. Your feedback has been shared with our Reservation and Front Office teams and we all look forward to welcoming you back to the hotel in the near future. Warm regards,

Anonymous Business - 02/05/2017 Confirmed reviews ALL

Very nice set-up, excellent quality of the rooms. Very well trained and friendly staff.

Our most recent 20 reviews

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Grand Mercure Zhengzhou West

Hotel extras