Mercure North Melbourne

Mercure North Melbourne 4 stars

Customer review rating (ALL Rating) 4.4/5 350 reviews

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Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

ALLSAFE approved hotel

Hotel location

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  350 reviews

TripAdvisor Rating  3.0/5  543 reviews

Well located. Good stay

Customer review rating 3.5/5

Harry Business - Confirmed reviews ALL

Rooms need an upgrade IMO.

Dear Harry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriel Hartmann Front Office Manager Mercure North Melbourne Phone: +6…

Great location

Customer review rating 3.5/5

Virginia K. Families - Confirmed reviews ALL

1 overnight stay with family to see a show. Have stayed at Mercure North a few times now & find it’s location is good as well ass restaurant and onsite parking is great.

Dear Virginia, We very much appreciate your comments regarding your stay at Mercure North Melbourne. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Gabriel Hartmann Front Office Manager Mercure North Melbourne Phone: +6…

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We normally stay here when we have to go to the hospital. This time we felt the room was not as good as previously. The shower was none usable as it would go hot (scolding) while trying to shower. A child would have suffered serious burns. The food was very good as always. No fault for the food at all.

Dear Jodie, Thank you for taking the time to tell us about your stay at Mercure North Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. I have made note on your profile regarding this booking so you are allocated into a different room on your next stay. Sincerely, Gabriel Hartmann Front Office Manager Mercure North Melbourne Phone: +6…

Disappointed

Customer review rating 2.0/5

M E. Solo - Confirmed reviews ALL

As a platinum member of Accor I make the choice to stay at Accor for the perks and generally good service. This trip was an absolute shambles. No welcome drink voucher offered, however, there was a previous guests welcome gift and voucher dated a day before in the room for me on arrival. Room number was not allocated for breakfast the following morning and had to assure the staff that I was indeed platinum (showed him my Accor account card) and he graciously let me eat there. Also, 25.00 to park the car now is somewhat outrageous. Generally I have been really happy with the hotel on my many previous stays, albeit being one of the older Mecure hotels, the hotel does serve a purpose and the location is great. The staff were fine as always and the check in was smooth. Just questioning, why have a status based rewards program if you're not going to make an effort to actually ensure those who stay there are rewarded.

Dear Matthew, Thank you for taking the time to tell us about your experience at Mercure North Melbourne. I am very sorry to hear that your experience did not meet your expectations; please allow me to express my sincere apologies. I have made notes on your profile regarding your comments and preferences, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriel Hartmann Front Office Manager Mercure North Melbourne Phone: +6…

Well located, reasonable cost

Customer review rating 4.0/5

Roy Families - Confirmed reviews ALL

A simple overnight stay for family function reasons

Dear Roy, We very much appreciate your comments regarding your stay at Mercure North Melbourne. It is always a pleasure to receive positive feedback! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Hartmann Front Office Manager Mercure North Melbourne Phone: +6…

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Other web-users rate our hotel

  • 331 reviews 9.3/10 Location
  • 529 reviews 5.6/10 Room
  • 520 reviews 8.9/10 Service
  • 19 reviews 5.4/10 WiFi
  • 291 reviews 4.6/10 Comfort
  • 199 reviews 6.6/10 Cleanliness
  • 163 reviews 7.7/10 Food
  • 120 reviews 8.1/10 Breakfast

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