Mercure North Melbourne 4 stars

Customer review rating (ALL Rating) 3.6/5 379 reviews

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Cnr Flemington Road, and Harker Street, 3051 MELBOURNE, Australia

Description

Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

Our accommodation(s)

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Hotel location

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

Telephone
Fax +61 3 9329 9950

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  379 reviews

TripAdvisor Rating  3.0/5  566 reviews

Great price and location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff were absolutely amazing and friendly. Bed was comfortable. The only downside was that the bathroom could with some updated, especially the shower. Overall we had a great stay and beautiful staff.

Dear Carol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure North Melbourne Team

Comfortable friendLy and large room with great shower

Customer review rating 4.5/5

Caroline C. Friends - Confirmed reviews ALL

As above

Dear Caroline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure North Melbourne Team

The room smelt like a bathroom bin

Customer review rating 1.0/5

Renee Families - Confirmed reviews ALL

Our room smelt like a bathroom bin and it looked like the bathroom hadnt been cleaned with multiple bit of hair left in the shower

Dear Renee, Thank you for taking the time to tell us about your experience at the Mercure North Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure North Melbourne Team

It was ok

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel was a bit tired - needs some maintenance especially in bathrooms

Dear Martine, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure North Melbourne Team

NOT happy

Customer review rating 0.5/5

Pratap Families - Confirmed reviews ALL

the place was not clean even after repeated reminder for cleaning

Dear Veera, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure North Melbourne Team

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Other web-users rate our hotel

  • 287 reviews 8.9/10 Location
  • 566 reviews 4.2/10 Room
  • 419 reviews 8.3/10 Service
  • 9 reviews 3.3/10 WiFi
  • 297 reviews 4.5/10 Comfort
  • 219 reviews 4.2/10 Cleanliness
  • 165 reviews 1.8/10 Amenities
  • 149 reviews 2.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.