お客さまの声 4.5/5 5,887 件のレビュー
20 meter walk to the airport, pick up and drop off of your hire car is very convenient.
Super comfortable beds
Tavern on site
24 Hour reception
pdn 11/03/2021 トリップアドバイザー認証口コミ
The Ibis is very comfortable, clean and quiet. Yes it's tucked away at the Airport - a short drive to the city. Yes its a bit off the Main Road-that's the whole point, away from the traffic, somewhere to relax. Last plane is like at 10pm or thereabouts- but you can't hear them! Yes there is its own restaurant and Bar- and very good one at that!! in four of five years of stopping over here, we've never encountered a bad meal or service. And we will return again.
fantastic every time
boski 26/02/2021 トリップアドバイザー認証口コミ
big thanks to lillian and jane for there wonderful service, honestly this place is so good it could teach the big hotels every hospitality lesson. this is a very well run hotel , rooms, cleanliness, food , the chef is amazing and always handles the pressure of a busy restaurant with quality food every time, thanks to all and see you next stay
Weekend Queensland Getaway
TravelingSmithy Business - 06/11/2020 トリップアドバイザー認証口コミ
Short Qantas flight to Mackay Airport from Brisbane gets me the excellent Ibis Mackay, right on the MCY Arrival door. Grateful for a earlier checkin to #717, a great avgeek room number, This is my second stay & my preferred view & location is perfectly remembered. The room is bright & clean with good facilities to relax & get some work done. Staff are helpfull & greeting & add to the seamless restful stay. Some further Covid restrictions have been further lifted with services like the self serve coffee machine including hot chocolate back ! Nice tasty dinner with a couple of Accor drinks, finish off the day. Breakfast is wow, with a great slection including a grazing option. Very filling on the Sunday morning. The day goes quick with some outdoor activites & a complimenting late check out leaves me to the Airport. Great staff ; thanks so much. Back soon !
Lack of service and not one person on the check in counter.
Darrell F 30/09/2020 トリップアドバイザー認証口コミ
Very disappointing that you have to look for someone to check you in ! Stayed here many times before and one would think that service would be at it's highest levels? Lack of staff and service l don't think l will return.
Lacking common sense
Markus W 29/07/2020 トリップアドバイザー認証口コミ
Disappointing experience overall due to a number of things. Firstly it was our first hotel trip after restrictions being fully lifted so missing things like a buffet was already a reality check that old times are gone. Specifically, breakfast was not served until 7:30 which meant we had to eat outside on the first day even though breakfast was included as a platinum member. On 2nd morning we ate in and while the breakfast we ordered was delicious, I had to negotiate to have the coffees included as part of the “free” breakfast. Lastly, dinner was not quite 50% off as Accor Plus discount was “not working properly” on the system so the attendant just entered in one meal instead. Basically the service could have been better and not having any housekeeping on duty is fine but at least let customers know in advance.
At 8.6 km