情報メッセージ

ホテル ibis Mackay 4 つ星

お客さまの声 4.5/5 5,887 件のレビュー

ALLSAFE認証ホテル

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金は利用不可

ibis Mackay
地図で見る
+ 18 サービス

ホテルのその他の情報

  • Quiet rooms

  • 20 meter walk to the airport, pick up and drop off of your hire car is very convenient.

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは10h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト有料サービス
  • ドライクリーニング/アイロン有料サービス
ケータリング
  • 朝食有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • フィットネスセンター
ビジネスサービス
  • 会議室2室
  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能有料サービス

ホテル所在地

ibis Mackay

Christensen Circuit
Mackay Airport
4740 mackay
オーストラリア

電話番号: +61748980000

ファックス: (+61)7/48980001

チェックインは14h00からです

チェックアウトは10h00です

  • 飛行機で

    MACKAY AIRPORT 0.5km / 0.31 マイル

  • 電車で

    MACKAY STATION 3km / 1.86 マイル

GPS:-21.178058, 149.181637

当ホテルの客室

Standard Room 1 Queen Bed

  • 最大人数: 2
  • 面積: 最小 17 / 183 sq ft
  • ビュー: エアポートビュー, パノラマビュー, オーシャン / シービュー *

ホテルの空室状況に応じる

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 1 King Bed

  • 最大人数: 2
  • 面積: 最小 17 / 183 sq ft
  • ビュー: エアポートビュー, パノラマビュー, オーシャン / シービュー *

ホテルの空室状況に応じる

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Single Beds

  • 最大人数: 2
  • 面積: 最小 17 / 183 sq ft
  • ビュー: エアポートビュー, パノラマビュー, オーシャン / シービュー *

ホテルの空室状況に応じる

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior Room 1 Queen Bed High Floor

  • 最大人数: 2
  • 面積: 最小 17 / 183 sq ft
  • ビュー: エアポートビュー, パノラマビュー, オーシャン / シービュー *

ホテルの空室状況に応じる

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

バリアフリールーム
  • 最大人数: 2
  • 面積: 最小 24 / 258 sq ft
  • ビュー: エアポートビュー, パノラマビュー *

ホテルの空室状況に応じる

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
客室

レストランとバー

TURBARLENCE TAVERN

お料理の種類: ビストロ

TurBARlence Tavern open for Al a Carte breakfast Monday to Friday and from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere TurBARlence is a place you will want to spend time.

メニュー (PDF)

昼食

06:00 - 21:00

夕食

14:00 - 21:00

TURBARLENCE

非契約写真

Adjoining the hotel is The Tavern, which offers alfresco dining, modern bistro fare, wines, cocktails and gaming facilities.

昼食

夕食

ミーティングとイベント

会議室

  • 会議室の数:2

  • 最大サイズ:72 m²

  • 最大ご利用人数:50 人

  • パーティの最大ご利用人数:50 人

詳細

お客さまの口コミ
ibis Mackay

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.5/5

5,887 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

359 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Overnight Convenience

トリップアドバイザーの評価 5.0/5

pdn 11/03/2021 トリップアドバイザー認証口コミ

The Ibis is very comfortable, clean and quiet. Yes it's tucked away at the Airport - a short drive to the city. Yes its a bit off the Main Road-that's the whole point, away from the traffic, somewhere to relax. Last plane is like at 10pm or thereabouts- but you can't hear them! Yes there is its own restaurant and Bar- and very good one at that!! in four of five years of stopping over here, we've never encountered a bad meal or service. And we will return again.

Dear pdn, Thank you for your great feedback. I will certainly ensure it is passed on to the team and we look forward to welcome you back. Kind Regards, Adriette

fantastic every time

トリップアドバイザーの評価 5.0/5

boski 26/02/2021 トリップアドバイザー認証口コミ

big thanks to lillian and jane for there wonderful service, honestly this place is so good it could teach the big hotels every hospitality lesson. this is a very well run hotel , rooms, cleanliness, food , the chef is amazing and always handles the pressure of a busy restaurant with quality food every time, thanks to all and see you next stay

Thank you boski, it is great to hear you enjoyed your stay. I will certainly pass your feedback onto the team and we look forward to welcome you back again. Kind Regards,

Weekend Queensland Getaway

トリップアドバイザーの評価 5.0/5

TravelingSmithy Business - 06/11/2020 トリップアドバイザー認証口コミ

Short Qantas flight to Mackay Airport from Brisbane gets me the excellent Ibis Mackay, right on the MCY Arrival door. Grateful for a earlier checkin to #717, a great avgeek room number, This is my second stay & my preferred view & location is perfectly remembered. The room is bright & clean with good facilities to relax & get some work done. Staff are helpfull & greeting & add to the seamless restful stay. Some further Covid restrictions have been further lifted with services like the self serve coffee machine including hot chocolate back ! Nice tasty dinner with a couple of Accor drinks, finish off the day. Breakfast is wow, with a great slection including a grazing option. Very filling on the Sunday morning. The day goes quick with some outdoor activites & a complimenting late check out leaves me to the Airport. Great staff ; thanks so much. Back soon !

Thank you for taking the time to share your experience. It is great to hear your feedback and I will certainly pass it onto the whole team. We look forward to welcome you back for your next adventure. Sincerely,

Lack of service and not one person on the check in counter.

トリップアドバイザーの評価 2.0/5

Darrell F 30/09/2020 トリップアドバイザー認証口コミ

Very disappointing that you have to look for someone to check you in ! Stayed here many times before and one would think that service would be at it's highest levels? Lack of staff and service l don't think l will return.

Dear Darrell, Thank you for your feedback and I am sorry to hear that your check in experience did not meet expectations and our standards. I will certainly discuss this with the relevant team member and I can assure you that our guests are our most important focus. I hope you will give us another chance to better serve you. Kind Regards,

Lacking common sense

トリップアドバイザーの評価 3.0/5

Markus W 29/07/2020 トリップアドバイザー認証口コミ

Disappointing experience overall due to a number of things. Firstly it was our first hotel trip after restrictions being fully lifted so missing things like a buffet was already a reality check that old times are gone. Specifically, breakfast was not served until 7:30 which meant we had to eat outside on the first day even though breakfast was included as a platinum member. On 2nd morning we ate in and while the breakfast we ordered was delicious, I had to negotiate to have the coffees included as part of the “free” breakfast. Lastly, dinner was not quite 50% off as Accor Plus discount was “not working properly” on the system so the attendant just entered in one meal instead. Basically the service could have been better and not having any housekeeping on duty is fine but at least let customers know in advance.

Dear Markusw605, Thank you for sharing your experience and I am sorry to hear that your experience was disappointing. We did have an IT upgrade just the week before and were still ironing out some teething problems, as well as team members were just returning to work post-COVID. However, these factors do not excuse your experience and I can assure you that I have discussed this with the relevant team members and provided some additional training as we operate in a different world. Thank you again for sharing as it provided us with an opportunity to review our post-COVID procedures as well as provided additional training. I hope you will give us another chance to better serve you and I look forward to welcome you back soon. Kind Regards,

Mackay Stopover

トリップアドバイザーの評価 5.0/5

Ross C 25/07/2020 トリップアドバイザー認証口コミ

It is always great staying at the Mackay Airport Ibis. All the staff are very friendly and helpful and the food is always good with a good variety. The compact rooms are still quite comfortable. The Ibis always feels like a home away from home.

Thank you Ross, it was great to see you again.

Mixed blessing

トリップアドバイザーの評価 3.0/5

whocaresMichael 21/07/2020 トリップアドバイザー認証口コミ

Accommodation was good, food not so much! If using a breakfast deal for buffet you should not be charged extra for orange juice or hot drink even if it was a la carte. Understand a limited menu right now but one night 2 items off a limited menu were unavailable. If we had known we would have eaten out.

Dear Michael, Thank you for your feedback and I am sorry to hear that you were not happy with the menu items and choices. I will certainly investigate with the Food & Beverage Operations Manager to ensure high quality offerings. I hope you will give us another chance to better serve you in the near future. Kind Regards,

Ibis stay ibis stay June 2020

トリップアドバイザーの評価 4.0/5

bd43392019 Business - 19/06/2020 トリップアドバイザー認証口コミ

Great service, had a great nights sleep. Friendly staff that meet all my needs in a prompt fashion and time frame. Would recommend as a place to stay and very handy for flights. Food was great and saved driving to another location to eat

THank you bd43392019 for your great feedback. I will certainly share these with the team and we hope to welcome you back soon. Kind Regards,

Not soaring

トリップアドバイザーの評価 3.0/5

PMK5061 Business - 14/01/2020 トリップアドバイザー認証口コミ

I have stayed at this hotel many times and enjoyed it, but this time I was disappointed. Rooms are as usual small, but proximity to airport (30 metres) is great and overcomes a lot of issues. Not so much this trip. The menu had been severely shortened and food was not up to usual standards. Layout in casual dining section was not as good as it used to be and breakfast were just passable. I need to seriously consider if I will stay at this property for future trips to Mackay9

Dear PMK5061, Thank you for taking the time to inform me of your experience. I am sorry to hear that this stay was not as pleasant as the previous stays. During the Christmas period until the 20th of January, we had a limited menu on offer due to low demand over this period, however everything has been returned back to normal with a full menu and a new menu to be launched soon. We would love to welcome you back and hope you would give us another chance to better serve you. Kind Regards,

Very comfortable .

トリップアドバイザーの評価 5.0/5

Eighty52019 Business - 19/12/2019 トリップアドバイザー認証口コミ

I stay at Ibis Mackay often . It never disappoints . Service is great . The rooms are always clean . Beds a very comfy . One thing that comes to mind is how friendly the staff are , from the front desk too the cleaners . I eat at the restaurant every visit breakfast lunch and dinner , food always spot on .

Thank you for your great feedback. We look forward to your next visit. Kind Regards,

cranky server

トリップアドバイザーの評価 3.0/5

dave22362 Business - 12/12/2019 トリップアドバイザー認証口コミ

Customer service really isn't this areas strong point, upon ordering two teas to go with our two slices of cake we were served the two pieces of cake with one tea. Informing the server that we were short one tea the tray was slammed down , hot tea splashed on my companion and "I didn't take the order" was offered. On another occasion the "slow cooked brisket" had the texture of a Michelin radial tyre. Aside from the above incidents, the ibis is usually very clean, convenient and reception staff are pleasant. Management needs to focus on food & bev service and all will be good...

Dear Dave22362, I am so sorry to hear about your experience and be rest assured that this kind of service is not what we pride ourselves on and a follow up with the relevant team member has already occurred. I can assure you that this kind of service will not happen again, and again, please accept my sincerest apologies. I wish you and your family a Merry Christmas and look forward to welcome you back soon. Kind Regards,

Another great night stay.

トリップアドバイザーの評価 5.0/5

E5223CDalans Business - 27/10/2019 トリップアドバイザー認証口コミ

Quiet rooms right at the Airport. A very rare find. Rooms are modern, clean and quite spacious. Beds are comfortable with a selection of pillows to choose from. The restaurant has a wide variety to choose from and the staff are very welcoming. Will be back again for sure.

Thank you for your great feedback. I will certainly pass your comments onto the hotel team. We hope to welcome you back soon. Kind Regards,

Excellent location, accomodation and meals for a business trip

トリップアドバイザーの評価 5.0/5

D_Ytravellers Business - 06/10/2019 トリップアドバイザー認証口コミ

Great convenient location, good meals and great staff. Recommended for business convenience as car can be easily parked, meals are good size and available over 24 hours. Very clean - begs very comfortable and quiet.

Thank you D_Ytravellers, we appreciate your great feedback and we hope to welcome you back to Mackay soon. Kind Regards,

Excellent Value

トリップアドバイザーの評価 5.0/5

pdn Solo travel - 26/09/2019 トリップアドバイザー認証口コミ

The rooms were clean and comfortable. The staff couldn't do enough for you and just so friendly. I thought I was only getting the continental buffet for the $1.00 brekky deal but it included a pick of the menu plus the continental buffet - just fabulous to start a big day!

Thank you pdn, I am glad you enjoyed your stay and we look forward to welcome you back. Kind Regards,

Overnight Stay for Work

トリップアドバイザーの評価 5.0/5

tonytownson Business - 26/09/2019 トリップアドバイザー認証口コミ

I have been staying at this Hotel for the last eighteen months and always look forward in staying here. With modern rooms & a great Restaurant/Bar you are always made to feel welcome every time you stay.

Thank you Tonytownson, it is great to have loyal guests such as yourself, and we always look forward to welcome you back. Kind Regards,

Country Music stay

トリップアドバイザーの評価 5.0/5

charlessT3284QW Solo travel - 27/08/2019 トリップアドバイザー認証口コミ

I booked this for an international country music artist who performs on cruise ships and in USA for a few months every year. Wayne Horsburgh was his name and he was extremely impressed by all the facilities and its location for his travel. I deliberately questioned him at length because I have stayed at the hotel acouple of times including my second wedding night and was impressed which was the reason I chose the hotel for Wayne.

Thank you CharlessT3284QW, that is great to hear. I will certainly pass this feedback onto the team, and we look forward to welcome you back. Kind Regards,

great service

トリップアドバイザーの評価 5.0/5

peterjohnson2019 Couples - 14/08/2019 トリップアドバイザー認証口コミ

everything was very good on this stay excellent staff very friendly and very good service. meals where very good Saturday night being better than Friday night the dollar breakfasts make the stay here very worth while.

Dear Peterjohnson2019, Thank you for sharing your experience. It is great to hear you enjoyed your stay and we look forward to your next visit. Kind Regards,

Right at the Airport

トリップアドバイザーの評価 5.0/5

manikatobob Solo travel - 08/08/2019 トリップアドバイザー認証口コミ

Loved it here...Modern,spacious and right above bar and food and only a few metres from the airport.......Not sure how good local transport is to town..Saturday was only every 2 hours but I was lucky and had travel back after event anyway.......No chance of missing your plane..and very quiet...

Thank you for your great feedback. I am glad you enjoyed your stay and I will certainly pass your feedback onto the hotel team. We look forward to welcome you back soon, Kind Regards,

Great Value hotel then it just gets better

トリップアドバイザーの評価 5.0/5

jbV1347RY Family - 07/08/2019 トリップアドバイザー認証口コミ

I was really pleasantly surprised by this hotel, it was cheap so I expected average. its an Ibis so the rooms are small but very clean and comfortable. The staff were fantastic from check in to Bar and house keeping, they will do anything to make your stay better. the restaurant was really good much more than I expected from a airport hotel.

Thank you for sharing your experience. It is great to hear you enjoyed your stay and I will certainly pass your feedback onto the hotel team. We look forward to your next visit. Kind Regards,

Another sensational stay at ibis Macaky

トリップアドバイザーの評価 5.0/5

IanFTsv1966 Couples - 15/07/2019 トリップアドバイザー認証口コミ

Friendly staff from check in to check out who can't do enough to ensure you enjoy your stay. Not a lot to choose from the menu but I have stayed often enough to try most of it and have not left disappointed for both quality and value for money.

Thank you Ian, great to hear you always enjoy your stay. We are reviewing the menu again in September, so please do not hesitate to share any suggestions. Kind Regards,

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