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Курорт и конференц-центр Mercure Манадо Татели 4 звезды

Примечание: отзывы клиентов 4.4/5 Отзывов: 789

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Номер 1

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+ 17 Услуги

Особенности отеля

Отель Mercure Манадо Татели Бич Резорт расположился в роскошном экзотическом саду с видом на вулкан Манадо Туа. Здесь к вашим услугам различные конференц-залы, включая три больших зала со вместимостью до 360 человек.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Няня по требованию Платные услуги
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Химчистка / глажка Платные услуги
  • Носильщик
  • Консьерж
Развлечения и отдых
  • Бассейн
  • Фитнес-центр
  • Оздоровительные процедуры
  • Няня по требованию Платные услуги
  • Пляж и водные виды спорта
  • Другие возможности для занятий спортом
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 5
  • Бизнес-центр
  • Заказ услуг печати/копирования

Расположение отеля

Курорт и конференц-центр Mercure Манадо Татели

Jalan Raya Tanawangko
Desa Tateli
Kabupaten Minahasa
95661 манадо
индонезия

Телефон: +62431825888

Факс: (+62)431/825999

Заезд с 14h00

Выезд до 12h00

  • На самолете

    SAM RATULANGI INTL AIRPORT На расстоянии 13 км / 8,08 миль

GPS:1.453548, 124.754922

Наши номера

Современные просторные номера закрываются ключом-карточкой, здесь есть электронный сейф, централизованное кондиционирование, WIFI, спутниковые ТВ-каналы, душ, телефон с поддержкой международных звонков, мини-бар и принадлежности для чая и кофе.

Наши бары и рестораны

KOPI O

Тип кухни: Интернациональная кухня

The restaurant provides a full array of international and Asian dishes to please your palate.

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PANTAI LOUNGE

В баре вас ждет широкий выбор экзотических коктейлей.

Недоговорная фотография

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Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 5

  • Максимальный размер: 1 350 м²

  • Максимальная вместимость: 2000 человек

  • Максимальная вместимость банкетного зала: 750 человек

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Отзывы наших гостей о
Курорт и конференц-центр Mercure Манадо Татели

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.4/5

Отзывов: 789

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 505

Comfort and healthy stay

Примечание: Tripadvisor 4.0/5

ferry2402 27/12/2020 Реальные отзывы TripAdvisor

It's always been a nice experience staying here. Fast and simple check in and check out process, served by friendy and helpfull staff. Good and complete facilities, fresh and healthy area, with outdoor activity for children.

Dear ferry2402, Thank you for taking the time to write about your experience during your stay. We are happy that you had a pleasant experience with us, and moreover to share about it with other travelers. Your positive feedback of our resort is highly appreciated and will be shared with all of our team to help them maintain their high motivation and engagement towards our guests. Look forward to welcoming you back for another experience at Mercure Manado Tateli Resort and Convention. Regards, Sigit Budiarso General Manager

AWESOME !!

Примечание: Tripadvisor 5.0/5

Jessica K Friends getaway - 13/10/2019 Реальные отзывы TripAdvisor

Will never be bored to always back in this hotel. The kindness of the employees made me feel like I was meeting my relatives. I felt so valued that i got special gift from Mercure. You guys so awesome <3 Room cleanliness that makes me comfortable and relaxed. With the extraordinary pool.

Dear Jessica K, Thank you for your loyalty and for taking the time to write a review of your stay experience at the Mercure Manado Tateli Resort and Convention, and we do apologize for the late reply. We are more than happy to hear that you always enjoyed your stay, as our guests' satisfaction is our utmost priority. We hope to welcome you back again soon! Stay safe; stay well. Best Regards, Sigit Budiarso

Service & Location

Примечание: Tripadvisor 5.0/5

jefriputra Business - 03/03/2019 Реальные отзывы TripAdvisor

All of Service and facility are Excellence and Hotel Location comfort place in the resort The Hotel View is Amazing because we can enjoy the swimming pool near the beach. Breakfast complete with all menu and good taste.

Dear jefriputra, Thank you for this outstanding review! We truly appreciate the time you have taken to share your stay experience with us. We are delighted to read that you had a great stay with us, and our facilities and services met your expectations entirely. Your positive feedback of our resort is highly appreciated and will be shared with all of our team to help them maintain their high motivation and engagement towards our guests. We are excited and already cannot wait to welcome you back sometime in the future again. Regards, Sigit Budiarso

4 nights stay at this resort to experience the world class Bunaken dives

Примечание: Tripadvisor 4.0/5

Zul B Family - 29/12/2018 Реальные отзывы TripAdvisor

Booked 2 rooms in this resort. We felt welcome by the ever friendly and smiling staff starting from the pickup at the airport, the check-in/out staff, room service staff and excellent staff at the restaurant. ECO-Divers dive center is also located in this resort that made our scuba dives and snorkeling experience very convenient.

Dear Zul B, Thank you for taking the time to write your experience during your stay at Mercure Manado Tateli Resort and Convention. We are happy to know that our staff has left a good impression on you and you have very much enjoyed your experience with us and the diving and snorkeling activity as well. Your kind words in recognition of our service have been delivering to all the staff, and this will certainly encourage them to improve even further, seeing their hard work is being noticed and making a difference towards the guest experience. Hope to have the privilege of welcoming you back again. Regards, Management

Amazing Holiday

Примечание: Tripadvisor 5.0/5

Jessica K Friends getaway - 10/06/2018 Реальные отзывы TripAdvisor

Want to be free for a moment with my work and urban activity. We chooses this hotel to spend our time. And yeaaah !! This hotel is exceptional. We are spoiled by the accommodation that this hotel has.

Dear Jessica, Thank you for choosing to stay with us again! We value your loyalty. It is so delightful to know that you had an amazing holiday at Mercure Manado Tateli Beach Resort! It was a genuine pleasure to host you. I have shared your comments with our staff, and they were so happy to hear them! Your five-star rating and such wonderful words are the highest compliments for us. Thank you again for the excellent review and we are looking forward to welcoming you again in the future. Regards, Vincent Archer

A relaxed Year-end

Примечание: Tripadvisor 5.0/5

GradieJacobs Couples - 04/01/2018 Реальные отзывы TripAdvisor

The stay in your hotel was relaxing, so nice to be able to walk the beach, the gardens and enjoy the view of Bunaken Island. There are also some nice tours to make, and there is a diving-school close by where you can book a trip to Bunaken National Park, but as we had been here before we did not do so and only went to Manado to get some local souvenirs.... The service in the hotel is great, very friendly staff, at the desk but also in the restaurant and everywhere else. We realise that, behind the screens a lot of people are working very hard to let us enjoy. Please give our compliments to all of them, as we do not get the chance to do so!

Dear GradieJacobs, Thank you for the wonderful review and choosing to stay with us on this special year-end occasion. We are delighted that it was a great relaxing stay, and it is our pleasure to be receiving your positive feedback on our services and facilities you had experienced. I have shared your compliments with the team, all of whom were pleased to be of service during your stay. We really appreciate your kind words towards us, and we will definitely continue improving to achieve higher guest satisfaction. Look forward to welcoming you back for yet another great stay. Regards, Vincent Archer

Although Staff are lovely...the rooms are not clean...

Примечание: Tripadvisor 2.0/5

mitchfrance Couples - 11/09/2017 Реальные отзывы TripAdvisor

We stayed here for 5 nights...and frankly I would never go back...the hotel is miles from Manado town..you need to order a taxi an hour in advance ! We had one of the new rooms...even so the hygiene left a lot to be desired. We have travelled all over S.Envoyé Asia for a number of years...and even home stays are cleaner ! We shares our feelings with the Hotel director Vincent...who was really charming...he understood our dismay and gave us a meal, airport transport and our last night free of charge. Nevertheless this didn't make up for what we expected in terms of quality and cleanliness from an Accor Hotel. The dive set up is also mediocre....2 km down the road is the Murex dive ....fab set up...so professional....we highly recommend...

Dear mitchfrance, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Archer

Family getaway

Примечание: Tripadvisor 4.0/5

Kevin T Family - 15/06/2017 Реальные отзывы TripAdvisor

Stayed in this hotel when it was under a different management a few years ago. I must say under the brand name of Mercure it is totally different. The staff was so friendly and accommodating and the feel of the hotel was well ... great! My idea of a getaway is to chill out and that is what my family did plus some diving as well supported by the Ecodivers that is very conveniently based in the hotel premise itself. So if you are planning a diving getaway this would be an ideal hotel. Food wise my family ate all meals at the hotel and my only complaint is that there is no bacon for breakfast.

Dear Kevin T, Thank you for your review of your stay in Mercure Manado Tateli Beach Resort. It is very nice to hear that you appreciate our improvements. We will definitely share your good review to our team, to act as an encouragement to strive for an even better performance. Thank you also for recommending our hotel as an ideal hotel for diving getaway, we really appreciate it. We hope to welcome you back while you next trip to Manado. Regards, Vincent Archer

Good place

Примечание: Tripadvisor 4.0/5

chris_cliffs Family - 08/12/2016 Реальные отзывы TripAdvisor

Was a good stay. We arrived at night around 8pm and was easy check-in. However there was no concierge available that time but then were assisted by a Security guy. Good man. We get a connected rooms as requested and the rooms are very good and clean. However the laundry team needs to be more proactive. Overall, good.

Dear chris_cliffs, Thank you very much for your review on Tripadvisor. We are extremely pleased to hear that you enjoyed your time with us. It's wonderful to know that you were able to take advantage of our fantastic location, and we're pleased that you enjoyed your stay. We take note of your comment about the pro activity of the Laundry team. We look forward to the opportunity of welcoming you back when your next travel plans take you once again to Manado. Sincerely, Vincent Archer

resort hotel,big garden, sea view

Примечание: Tripadvisor 4.0/5

. S Friends getaway - 05/10/2016 Реальные отзывы TripAdvisor

If you need rest, this hotel is really serve anything different. Big hotel with nice view n pool suitable for family holiday,any some renovation rooms already these rooms very trendy design and modern room with balcony.good amenities and clean. But monitor televisi so small. Location far from city need more transport.have shuttle two times for day. Breakfast is many choice menu .

Dear guest, Thank you for sharing your lovely review of the Mercure Manado Tateli Beach Resort. I am so glad to hear your trip was relaxing and enjoyable! We look forward to welcoming you back on a future visit to Manado. Regards, Vincent Archer

An Oasis

Примечание: Tripadvisor 4.0/5

Matthew A Business - 22/05/2016 Реальные отзывы TripAdvisor

A beautiful location with amazing views and setting. A morning walk around sunrise is a must to get some great photos. It was a shame I was not staying longer. The staff are very professional and the service efficient and with a smile.

Dear Matthew A Thank you very much for sharing pour positive review of the Mercure Manado Tateli Beach Resort. We are so pleased you enjoyed your stay with us. Indeed, we are well located facing Manado Tua and Bunaken Island and the morning walk is a great and healthy way to start the day. Thank you also for pointing the efficiency, professionalism and attitude of the staff. I will certainly pass on your comment to the team.This will serve as an encouragement as we continue to provide high standards of service. We look forward to welcoming you back. Regards, Vincent Archer

Nice Hotel, Lousy Service

Примечание: Tripadvisor 3.0/5

Hendarman F Couples - 12/05/2016 Реальные отзывы TripAdvisor

I booked this hotel because I am a member of AccorPlus and I was expecting the same level of service as the group's other properties. However I was wrong. Upon checked in which took more than one hour, the room that I requested (and confirmed by email) was not available. The next day at the pool I was told that one room can only get ONE towel (huh?), there was lipstick stain on the coffee cup at breakfast, then on Sunday/Monday the hotel was running out of pool towel. Apart from the service, I loved the newly renovated room (which I finally got after long argue), and the pool/beach area is fantastic. The location of this hotel is off the city but it's ideal if you want to spend your holiday in a nice and quiet place.The room rate is cheap, very high value of money. The FO manager later explained that Mercure just took over the resort in Feb '16, so this must be the reason that the service fell apart and missed all the details. Our stay felt like a visit to a pre soft opening hotel, so this hotel should work hard to improve the service.

Dear Ferdi H, Thank you for your feedback on Tripadvisor. First of all, let me apologize for these inconveniences. Providing impeccable services and facilities to our guests is our utmost priority. I take your notes very seriously and have discussed them with our team. I will contact you shortly to discuss the different issues. We hope to have the privilege of welcoming you back on a future occasion. Warm Regards, Vincent Archer

Последние отзывы: 20

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