Novotel Bukittinggi Hotel 4 stars

The location is nice and the room is clean. However, the sofa linen in the room needs to be replaced, it looks old, a bit dirty, ripped a little almost look like a rag, sorry to say. I also didn’t find any hand soap nor the towel for bathroom mat. The good thing about the breakfast buffet is only in the bakery & pastries, the fresh milk and the traditional porridge station (mung bean, black sticky rice etc). The fresh fruit is okay but the color is so uninviting, looks pale and not fresh. While for other menu are more to local palate I guess, which disappoint me. Maybe because of more of your guests are from local people around but just thought I could escape the local taste at your hotel, just expect more of the quality standard of your prestige name. I hope this feedback is useful.

Comfy room.. nice staffs.. tasty food..

I will stay here again if I came back

We were there for a break from work and it was a very satisfying stay considering it location near to the wisatas. The view of the mountain in the morning is so nice. Good place to unwind. Good breakfast setting.

Definitely I’ll back to Novotel in my next visit in bukit, it’s near to gadang, and u can find local best culinary around

The hotel is located near tourism area.

I have stay at bukit tinggi novotel quite sometimes, but the last trip I was a bit sad about the cleanest of my room, not to mention I upgrade the room. The room was 332, there’s a leak in the sink, the toilet water keep running, you could feel the floor was not properly swept, and I found hair in each bed. I didn’t complain earlier to the management because I have been on the road trip for 9 hrs so when I saw it all, I just said to my self, let’s just do this, rather than complaining and have no room to stay for the night. All my past experiences staying in bukit tinggi novotel has been splendid tho, I hope my review will help bukit tinggi novotel keeping up their standard back on track or even better.

Nice experience, nice view and nice staff. what a good place to stay ^_^

I’ve found a couple little cockroaches at the bar table. I reported that, but they just sent the cleaning service to clean up the table. Thats it. And the cockroaches still there! They also gave us the very old towel which is not worth the room rate. I’m surely not gonna back to this hotel ever.

Stay in this heritage hotel last week was very excited. On one end of the spectrum I have which is in a league of its own in terms of design. Even beyond that, I see some hotels that are actually pleasant to spend time at, while some clearly don’t care much about repeat business.

Big dissapointment. I asked for Non smoking rooms and receptionist told me that all 3 rooms that we rent are non smoking. However I found out letter on (due to the smell and my friend and I recurrent alergy as a result of inhaling the unhealthy air in the mroom) that my room and another room are smoking room. Thru the night, my friend and I were suffering from recurrent allergic due to the smell of the smoking room that we inhaled, event though the hotel changed my room after complaining. It didnt feel like an acoord hotel at all. Big dissapointment

Beautiful landscape and architecture, located in the middle of the Bukittinggi city. Comfortable bed and view from the room. Breakfast was excellent. The pool was surrounded by the nice landscaping. Love this hotel. Will definitely stay here again!

the room was clean and decent, you actually don't need an AC since the place is quite chilly. everything was actually good except the restaurant and bar service, took forever for our food and drinks to be served. same thing with the bar, we ordered two desert, took almost an hour.

The View of the hotel is beautiful ... Prime location in Bukittinggi .. The quality of the services is Two thumbs up .. The foods are excellent and the bedroom is good and hommy .. The staff of hotel are warmly, alwaya smile and gorgeous...