Novotel Bukittinggi Hotel 4 stars

TripAdvisor rating 4.0/5 420 reviews
Novotel Bukittinggi
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Secure car park around Hotel

  • 6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space

  • Unheated Outdoor Swimming Pool & Fitness Centre

  • Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • MINANG KABAUPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115
bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Contact email

Check-in from 14h00

Check out up to 12h00

  • ANS :   Padang

  • PT.TRANEX MANDIRI :   Padang

  • By plane

    MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

Our accommodations

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

SUPERIOR WITH KING SIZE BED

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED

  • Max. number of persons: 4
  • Area: From 24
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

  • Max. number of persons: 4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

  • Max. number of persons: 4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

1 KING BED JUNIOR SUITE

  • Max. number of persons: 2
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

1 KING BED + 2 SG BED IN ROOM SINGGALANG SUITE

  • Max. number of persons: 6
  • Area: From 72
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANAI

Photo non contractuelle / Strictly non binding

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 626

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,502 reviews

tripadvisor

TripAdvisor Rating 4.0/5

420 reviews

Unfortunately, below Novotel's own standards

Customer review rating 4.2/5

Zahir Families - 11/01/2020 Confirmed reviews ALL

We expected a Novotel standard while staying here, but we received something below it. Don't expect European standard Novotel here. Fresh towels were not provided, and upon asking.. the staff thought that we wanted to exchange old towels for fresh ones. Used tissue was found in the toilet, so we are really unsure if the bathroom was even cleaned or not. Breakfast was good, but it is best to go early in the morning as they do not refill the food later in the morning. Nothing much was left when we went for breakfast at 9am. We got a room along the busy street, so it was pretty noisy with car honks and alarms.

Dear FERALDI ZAHIR , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Mount view holiday at bukit tinggi

Customer review rating 4.2/5

Achmad F. Couples - 08/01/2020 Confirmed reviews ALL

Good drink Good food Best access

Dear ACHMAD F. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Satisfied

Customer review rating 4.2/5

Donny Families - 04/01/2020 Confirmed reviews ALL

(+) Great Breakfast (-) Pay attention/improve your room cleaness Provide more parking space

Dear DONNY, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Best location in Bukittinggi

Customer review rating 4.2/5

Reza M. Families - 31/12/2019 Confirmed reviews ALL

The front desk reception was attentive, need more improvement during the breakfast - to show the available table for the incoming guests. The room and bathroom were clean.

Dear REZA M., We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Bukittinggi wonderful experience

Customer review rating 4.2/5

Ito Families - 31/12/2019 Confirmed reviews ALL

Satisfied with the service, Perfect location, very friendly staff, Affordable price, Great ambiance

Dear INGE OCTAVIANA WIJAYA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good

Customer review rating 4.2/5

Ronald Families - 27/12/2019 Confirmed reviews ALL

Many item at the breakfast and delecious

Dear RONALD FOLANDANI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Could have been much more pleasant.

Customer review rating 4.2/5

Daniel L. Couples - 24/12/2019 Confirmed reviews ALL

Most staff while friendly need further training. The receptionist was warm and welcoming. That was nice. At breakfast we ordered simple omelette. It took over half an hour. Cold egg left on the counter just won't cut it. The furniture at every location needed replacement. They looked tired and unclean. We had been visiting the hotel under different management in the last ten years. The furniture remained mostly the same. Given the rate that was comparable to that of Canadian or Swiss Novotel your parent company needs to revamp this particular location. What a shame as we enjoy the location and brand.

Dear DANIEL L., Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

JUST OK

Customer review rating 4.2/5

Vj Business - 24/12/2019 Confirmed reviews ALL

STAFF IS FRIENDLY AND NICE, BUT THE ROOMS ARE A LITTLE OLD, AND I ALWAYS HAVE A PROBLEM WITH THE HOT WATER, ITS NOT HOT ENOUGHT TO SHOWER SPECIALLY AT NIGHTS, AND THE WATER PRESSURE IS NOT STRONG ENOUGH.

Dear VIJAY JESWANI K, Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Great staying at fabulous hotel in the city center

Customer review rating 4.2/5

Ceha S. Couples - 18/12/2019 Confirmed reviews ALL

Check in and check out was great, the hotel is smack in the middle of city center, attentive service during breakfast, the only down side was the room door need a bit maintenance, its a bit hard to open our room door.

Dear RACHMAWATI s. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Secure but too noisy at night

Customer review rating 4.2/5

Anonymous Couples - 17/12/2019 Confirmed reviews ALL

It,s agood hotel but the breakfast don't have variation on International menu

Dear FEDRIZAL NURDIN , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Strategic Location

Customer review rating 4.2/5

Andre F. Families - 16/12/2019 Confirmed reviews ALL

Very strategic location in the middle of the city

Dear ANDRE F. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

medium

Customer review rating 4.2/5

Mazlan Friends - 15/12/2019 Confirmed reviews ALL

not bad

Dear MAZLAN DAUD , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Amazing!

Customer review rating 4.2/5

Yasmein I. B. Families - 13/12/2019 Confirmed reviews ALL

Although we check in late, still the staff treat our family very patient,polite n helpful.

Ibu YASMEIN IRA b. yang terhormat, Kami sangat berterima kasih atas komentar Ibu mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Ibu. Kami akan memberitahukan komentar Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Ibu, dan kami menunggu kunjungan Ibu berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

i am loving it

Customer review rating 4.2/5

Azlee Families - 11/12/2019 Confirmed reviews ALL

It is a nice hotel . Nice architecture . Well maintained room . Friendly and welcoming staff.

Dear MOHAMMAD AZLEE , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Awesome

TripAdvisor rating 4.0/5

zulfebriansyah230271 Business - 09/12/2019 TripAdvisor review

Stay in this heritage hotel last week was very excited. On one end of the spectrum I have which is in a league of its own in terms of design. Even beyond that, I see some hotels that are actually pleasant to spend time at, while some clearly don’t care much about repeat business.

Dear Zulfebriansyah, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Nice place i love stay here

Customer review rating 4.2/5

Yusti S. Couples - 07/12/2019 Confirmed reviews ALL

I love stay here bcause like you are stay at home.comfort anf lux..next time we will back again

Dear CICI HUDA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Need room repair or big renovation

Customer review rating 4.2/5

Hadianto Families - 02/12/2019 Confirmed reviews ALL

Broken mirror, dirty old furniture, tile & bathroom

Dear TOTOK , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Happy

Customer review rating 4.2/5

Ailin Families - 26/11/2019 Confirmed reviews ALL

Good experienced stay here during my anniversary. Dinner was good but the waiter just 1 person so it’s hard to call the waiter. But overall i’m happy to stay here, good food, good room, friendly staff. And the location so strategic in bukit tinggi. Hope i could stay there again

Dear AILIN MURNIATI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Mr.

Customer review rating 4.2/5

Yanto C. Families - 23/11/2019 Confirmed reviews ALL

Nice and very clean hotel, perfect place to re charge my batterie, And great staff hospitality, Thanks a lot to House keeping and receptionist whom informed us, our lost n found immediately, Saluddd

Dear YANTO FIRDO, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

good breakfast

Customer review rating 4.2/5

Desgit Families - 20/11/2019 Confirmed reviews ALL

friendly staff

Dear DESY GITAPRATAMA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager
Our most recent 20 reviews

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