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Novotel Bukittinggi Hotel 4 stars

Customer review rating 4.2/5 2,551 reviews
Novotel Bukittinggi
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Secure car park around Hotel

  • 6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space

  • Unheated Outdoor Swimming Pool & Fitness Centre

  • Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • MINANG KABAUPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115
bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Contact email

Check-in from 14h00

Check out up to 12h00

  • ANS :   Padang

  • PT.TRANEX MANDIRI :   Padang

  • By plane

    MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

Our accommodations

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

Accessible room

SUPERIOR WITH KING SIZE BED

  • Max. number of persons: 4
  • Area: From 24m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

SUPERIOR ROOM WITH TWIN BED

  • Max. number of persons: 4
  • Area: From 24m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

DELUXE ROOM WITH DOUBLE BED

  • Max. number of persons: 4
  • Area: From 24m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

DELUXE ROOM WITH TWIN BED

  • Max. number of persons: 4
  • Area: From 24m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

  • Max. number of persons: 4
  • Area: From 24m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

  • Max. number of persons: 4
  • Area: From 24m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

1 KING BED JUNIOR SUITE

  • Max. number of persons: 2
  • Area: From 36m²
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

1 KING BED + 2 SG BED IN ROOM SINGGALANG SUITE

  • Max. number of persons: 6
  • Area: From 72m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANAI

Photo non contractuelle / Strictly non binding

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 626 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,551 reviews

tripadvisor

TripAdvisor Rating 4.0/5

422 reviews

Great location and wonderful gracious building with lounge/ bar areas. Friendly staff.

Customer review rating 4.2/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Excellent base location for West Sumatra. We enjoyed our extended stay for a local wedding.

Dear DAVID BEECH JONES , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located.

Customer review rating 4.2/5

Aries N. Families - 13/02/2020 Confirmed reviews ALL

Nice hotel, but your food, needs a serious improvement, especially your breakfast.

Dear ARIES N. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good Stay

Customer review rating 4.2/5

Dios Business - 12/02/2020 Confirmed reviews ALL

My Board have good stay and good expirience

Dear VAN DEVENTER , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Customer review rating 4.2/5

Rian Families - 09/02/2020 Confirmed reviews ALL

The room is quite clean and the service was good.

Dear DIDIEN HENDRARIANTO We very much appreciate your comments regarding your stay at the Novotel Bukittinggi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location

Customer review rating 4.2/5

Hiro Solo - 09/02/2020 Confirmed reviews ALL

Though the room may need some renovations, it was properly maintained. The reception was fine in terms of keeping my luggage during my tour after check-out, etc.

Dear HIRNORI MAEDA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Awesome stay

Customer review rating 4.2/5

Bakhiyah Families - 08/02/2020 Confirmed reviews ALL

Great food for breakfast Very antique yet calm ambience Spacious room Good customer service Definitely will come again

Dear NURUL BAKHIYAH ZAINUDIN We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

fine

Customer review rating 4.2/5

Arliska Business - 07/02/2020 Confirmed reviews ALL

okay

Dear ARLISKA FATMA ROSI We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good Loaction

Customer review rating 4.2/5

Mani Couples - 06/02/2020 Confirmed reviews ALL

Very happy to stay at Novotel Bukittinggi Hotel. To upgrade the breakfast. Staffs are very helpful. Keep up the good work team.

Dear S RUKUMANI SUBRMANIUM We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Strategic location, delicious food

Customer review rating 4.2/5

Edison Business - 06/02/2020 Confirmed reviews ALL

Air conditioning needs to be fix, some noise disturb me

Dear EDISON We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located and good stay and serviced

Customer review rating 4.2/5

Wardoyo A. K. Families - 03/02/2020 Confirmed reviews ALL

Everything is good..

Dear WARDOYO ADI We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Great Location, Comfy Stay

Customer review rating 4.2/5

Lyn M. Families - 29/01/2020 Confirmed reviews ALL

We stayed for 4 days 3 nights as returned guest. Room - Yes we got the interconnecting room as per request, however #232 & #233 was sooo far end which is long walk for my old folks. room condition clean however the air is not clean (the smell like as if the room has not been aired / open for quite a while) was it long time never been used?. for room #233 sofa got bad smell. Breakfast - overall enjoyable and good taste. Please take note of stray cat walking around - beneath our table and asking for food. Staff - Friendly and attentive front office staff. F&B - Friendly and extend awesome assistance Bell & Security- Helpful Thanks to HSKP staff for clean up our room as well. Overall we had a pleasant stay. keep it up!!

Good location

Customer review rating 4.2/5

Anonymous Families - 26/01/2020 Confirmed reviews ALL

I booked mountain view room, paid a bit extra but they put me on the second floor.. indeed it was mountain view but because of the floor level that was too low so I had to see other people’s attic right in front of my window. Second time staying there but its was my first experience not able to go to the second floor because the elevator button refused to stop on the second floor. Food was so so, not that good..

Dear SALMAINA ELIAS, Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Everything is nice during my stay

Customer review rating 4.2/5

Efianto Families - 21/01/2020 Confirmed reviews ALL

I love staying at Novotel

Dear EFIANTO, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Novotel bukit tinggi west sumatra

Customer review rating 4.2/5

Ibun Couples - 20/01/2020 Confirmed reviews ALL

Luarr biassah

Bapak IBUN yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan di Novotel Bukittinggi. Sangat menyenangkan bagi kami untuk menerima umpan balik dari Bapak. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena telah memberitahukan pengalaman Bapak, dan kami menunggu kunjungan Bapak berikutnya di Novotel Bukittinggi. Hormat kami, General Manager

Great experience in the middle of nostalgic City of Bukittinggi

Customer review rating 4.2/5

Fran M. Families - 16/01/2020 Confirmed reviews ALL

It was so convinient staying with Novotel. Warm welcome was quite suprising me and my family. The staff were so helpful. The most fascinating one is the building concept which drives me like hundreds of years behind. I had really a great time. Thank you.

Dear FRAN M. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

very impressive and I will recommend to my friends

Customer review rating 4.2/5

Ruli A. Families - 14/01/2020 Confirmed reviews ALL

strategic place, nice and pleasant. the car park is a bit narrow

Dear RULI A. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good serfant

Customer review rating 4.2/5

Iwan R. Families - 14/01/2020 Confirmed reviews ALL

Thanks alot fo your are service

Dear IWAN r. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Unfortunately, below Novotel's own standards

Customer review rating 4.2/5

Zahir Families - 11/01/2020 Confirmed reviews ALL

We expected a Novotel standard while staying here, but we received something below it. Don't expect European standard Novotel here. Fresh towels were not provided, and upon asking.. the staff thought that we wanted to exchange old towels for fresh ones. Used tissue was found in the toilet, so we are really unsure if the bathroom was even cleaned or not. Breakfast was good, but it is best to go early in the morning as they do not refill the food later in the morning. Nothing much was left when we went for breakfast at 9am. We got a room along the busy street, so it was pretty noisy with car honks and alarms.

Dear FERALDI ZAHIR , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Mount view holiday at bukit tinggi

Customer review rating 4.2/5

Achmad F. Couples - 08/01/2020 Confirmed reviews ALL

Good drink Good food Best access

Dear ACHMAD F. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Satisfied

Customer review rating 4.2/5

Donny Families - 04/01/2020 Confirmed reviews ALL

(+) Great Breakfast (-) Pay attention/improve your room cleaness Provide more parking space

Dear DONNY, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager
Our most recent 20 reviews

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