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Novotel Bukittinggi Hotel 4 stars

Customer review rating 4.2/5 2,676 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Bukittinggi
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Secure car park around Hotel

  • 6 Meeting Rooms with up to 1000 people capacity, around 626 m² of flexible space

  • Unheated Outdoor Swimming Pool & Fitness Centre

  • Free WiFi, Air Conditioned rooms, Coffee & Tea Maker, Baby Sitting Equipment on Request

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • MINANG KABAUPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bukittinggi

Jl Laras Datuk Bandaro
26115
bukittinggi
indonesia

Tel: +6275235000

Fax: (+62)75223800

Check-in from 14h00

Check out up to 12h00

  • ANS :  Padang

  • PT.TRANEX MANDIRI :  Padang

  • By plane

    MINANG KABAU At 75km / 46 miles - Shuttle paying

GPS :-0.306103, 100.367778

Our accommodation(s)

All 101 rooms have a sophisticated, modern design. They feature a key card lock, air conditioner, cable TV, shower with hot and cold water, IDD telephone line, minibar and coffee & tea making facilities.

SUPERIOR WITH KING SIZE BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

SUPERIOR ROOM WITH TWIN BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH DOUBLE BED MOUNTAIN VIEW

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE ROOM WITH TWIN BED MOUNTAIN VIEW

Accessible room
  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

1 KING BED JUNIOR SUITE

Accessible room
  • Max. number of persons: 2
  • Area: From 36 m² / 388 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

SIANOK RESTAURANT

Type of cuisine: International

The open air Sianok restaurant features local Padang specialties, Indonesian and international cuisines.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANAI

Non contractual photo

The Anai Bar is the perfect spot to enjoy cocktails and stunning mountain view. Live Entertainment is available from Monday to Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 626 m²

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Bukittinggi

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,676 reviews

tripadvisor

TripAdvisor Rating 4.0/5

425 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

A pleasant stay for a vacation

Customer review rating 4.2/5

Rasmel N. Friends - 26/11/2020 Confirmed reviews ALL

I feel served very friendly and pleasantly, so that I feel at home

Dear RASMEL N SE , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

WELL LOCATED & GOOD STAY

Customer review rating 4.2/5

Helen M. Families - 23/11/2020 Confirmed reviews ALL

This was the 2nd time we stayed in the hotel. We like the best location, near JAM GADANG, PASAR DI ATAS & DI BAWAH which all we can go by walk. We also love the legend building. The price is ok.

Dear SURJAWAN SUTJIADI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

best hotel in town, but could use some upgrades

Customer review rating 4.2/5

Vj Business - 18/11/2020 Confirmed reviews ALL

the rooms are a little old for my taste

Dear JESWANI VIJAY KISHINCHAND , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Customer review rating 4.2/5

Dedy S. Families - 14/11/2020 Confirmed reviews ALL

This were our 2nd time stay at Novotel bukit tinggi. We were very happy to stay at Accor group cause the service that you serve. We arrive at 12 noon and they allowed us to checkin early. Your HK team are very responsive when we asked for additional blanket for my parents. However, there are couple of things that you might considering: 1. No temperature check in front of the lobby for all guests when entering the hotel. Lack of covid protocol 2. We swam at the pool with our baby and saw a cigarette butt at your pool. It was very disturbing.

Dear DEDY SUPRIYADI , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Great located

Customer review rating 4.2/5

Nina Families - 03/11/2020 Confirmed reviews ALL

Located heart of Bukit Tinggi, near famous Istana Bung Hatta and Jam Gadang, nice Singgalang view, quick check in and check out process, need some renovation for furniture and equipment, bad odors on front of room

Dear NINA PARAMITA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

good stay

Customer review rating 4.2/5

Bambang Business - 21/10/2020 Confirmed reviews ALL

nice experience

Dear BAMBANG PRAMONO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

great stay

Customer review rating 4.2/5

Ritchie R. Families - 19/10/2020 Confirmed reviews ALL

Novotel is one of my family favorite hotel in the last few year, always love the view, the food, and lots of great spot to take a photo.

Dear RITCHIE RAMBUN GURHANO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Strategic location, but mediocre hotel

Customer review rating 4.2/5

Dewi Business - 06/10/2020 Confirmed reviews ALL

The towels look like they're 10 years old. Time to change. And there's no small towel, everytime I have to ask. The exterior is nice though, great ventilation.

Dear DEWI , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

perfect location and good services

Customer review rating 4.2/5

Nur F. Couples - 01/10/2020 Confirmed reviews ALL

such a nice experience to stay at novotel bukittinggi :)

Dear FACHRIZI ICHSAN EFRIAL , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

great located access, center of town , best place for staycation

Customer review rating 4.2/5

Shania Families - 16/09/2020 Confirmed reviews ALL

what i felt during my staycation at Novotel Bukitting , the best service that i got while staycation , delicious breakfast cuisine, the nice service from all the personnel that i met there.

Dear SHANIA AUBERTA, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good service

Customer review rating 4.2/5

Ghea A. Couples - 11/09/2020 Confirmed reviews ALL

This is like amazing trip, bcs novotel gives us great service for our honeymoon trip. Hopefully we can stay there again. Thnks

Dear GHEA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good stay

Customer review rating 4.2/5

Nelda Friends - 30/08/2020 Confirmed reviews ALL

We stayed at a mountain view room, it was beautiful. I appreciated the "this room has been sanitized" seal that put in front of the door before checking in into the hotel room. Everything was perfect, but I was a bit disappointed with the taste and freshness of some of the breakfast dishes. The peanut sauce for the lontong clearly was an instant one. Plus, nasi uduk didn't taste like nasi uduk at all. My friends ate some veggies capcay and found that some veggies were not that fresh. But overall, the dishes taste okay. We love the pastries. Another disappointing thing was, we could barely sleep on our first night because our room was the one with connecting door and the guests in the next room were so loud. Even when they just speak normally, we could hear almost all of their conversation.

Dear NELDA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located..

Customer review rating 4.2/5

Kiki Families - 27/08/2020 Confirmed reviews ALL

I came here with my family and satisfied with Novotel Bukit tinggi. The location is strategic, breakfast was delicious, and the room was clean. I just felt sad because the parking area wasn’t safety. Our car scratched because of chain at the parking area. Please be more carefully next time.

Dear RIO PRANATA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Pleasant stay

Customer review rating 4.2/5

Agung R. Families - 27/08/2020 Confirmed reviews ALL

I always deem staying in novotel bukittinggi give the best experience in term of location, hospitality and service, even during the Pandemic. But given the situation that requires physical distancing, the breakfast time was thrilling. I think the management should consider another strategy to limit the restaurant guest during breakfast to ensure maximum safety and convenience.

Dear AGUNG R. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Good stay

Customer review rating 4.2/5

Endah P. Families - 26/08/2020 Confirmed reviews ALL

Good accomodation hopefully more discount offering during stay , and accumulatif stay in year will be more discount offering

Dear ENDAH P. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located, good food, clean room

Customer review rating 4.2/5

Anonymous Families - 25/08/2020 Confirmed reviews ALL

We Come back soon n prefer to choose Novotel n we always recom to our friends about Novotel Bukittinggi

Good Stay, Nice Vibe

Customer review rating 4.2/5

Dedek P. Families - 25/08/2020 Confirmed reviews ALL

overall very good

Dear DEDEK P., We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located

Customer review rating 4.2/5

Alvin Families - 22/08/2020 Confirmed reviews ALL

Near food court

Dear ALVIN PUTRA , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Walking distance to jam gadang

Customer review rating 4.2/5

Erwin Families - 22/08/2020 Confirmed reviews ALL

Overall it was ok... minuses were no bellboy to carry suitcase through the entrance stair.

Dear ERWIN CHRISTIANTO , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Well located, right in the center of the town

Customer review rating 4.2/5

Lisa A. Families - 21/08/2020 Confirmed reviews ALL

I love my room, it is clean and the view is amazing.

Dear LISA A. , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting for your next visit to Novotel Bukittinggi. Sincerely, General Manager

Our most recent 20 reviews

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