Mercure Chennai Sriperumbudur 4 stars

Customer review rating (ALL Rating) 4.4/5 699 reviews

ALLSAFE approved hotel

Information message

Mercure Chennai Sriperumbudur
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+ 24 Services

Hotel extras

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

Hotel location

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park
Oragadam Sriperumbudur
Tamil Nadu
602105 chennai
india

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INTL APT At 30km / 18 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL At 40km / 24 miles

GPS:12.854458, 79.942146

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MELANGE

An exceptional dining experience awaits at the all day dining restaurant 'Melange'. With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

Our accommodation(s)

Urbanely designed and featuring a host of amenities, the hotel has 100 rooms and suites with plush beds, work desk and shower in all rooms. Free WIFI and access to fitness centre are sure to create a great stay experience.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 166

  • Maximum capacity: 154 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Chennai Sriperumbudur

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

699 reviews

TripAdvisor Rating 5.0/5

448 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay. Very good staff and serving members

Customer review rating 5.0/5

Jay S. C. Business - 30/12/2021 Confirmed reviews ALL

Well enjoyed our 12 days Thanks! Keep it up

Dear Jay C., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul NAMA General Manager

Nice Facility, Good Service Staff

Customer review rating 5.0/5

Mayur L. Business - 25/12/2021 Confirmed reviews ALL

Had good one day Stay. Nice Service staff, Nice Dinning staff. Good hosekeeping Nice Towel Craft at entry to the room good food.

Dear Mayur Lahade, We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good stay

Customer review rating 5.0/5

Raja V. Business - 24/12/2021 Confirmed reviews ALL

Nice stay, nice staffs

Dear Raja v., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good stay

Customer review rating 5.0/5

C.vinilkumar Business - 24/12/2021 Confirmed reviews ALL

Very good experience

Dear Vinil kumar, We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Stay except House Keeping Need to be Improved (little)

Customer review rating 4.5/5

Rajesh M. Business - 19/12/2021 Confirmed reviews ALL

Overall Stay is Good

Dear Rajesh M., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

The Pricing compared to the Geographic location is hefty and unacceptable

Customer review rating 3.0/5

Sathish K. Business - 17/12/2021 Confirmed reviews ALL

- The Hotel Tariff has increased minimum of 30% compared to 2020. - Service does not meet the expectation of the Hotel Tariff. - Wifi Signal inside the Room is weak - The Television in the Room is not functioning properly as few menus automatically pops up so couldn't watch any channel program completely on the screen. - Requested for Economic Times / Business line News Paper at front desk and the Manager, but it was not acknowledged. - The Buffet for the Breakfast did had Orange and Apple fruit for the first two days later it was unavailable, they had compromised to cut fruits of Musk Melon and Watermelon, which is unacceptable for the Room Tariff being charged. Over all the does not meet the expectation...

Dear Sathish K., Thank you for taking the time to tell us about your experience at the Mercure Chennai Sriperumbudur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Nama General Manager

Nice to stay and believe to stay back , Location is pretty good and easy approachable.

Customer review rating 4.5/5

Rajesh G. Business - 16/12/2021 Confirmed reviews ALL

Execellent, it is woderfull experience after long time almost two year.

Dear Rajesh g., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Excellent Stay

Customer review rating 5.0/5

Tapinder S. Business - 29/11/2021 Confirmed reviews ALL

Enjoyed my stay at Hotel . Hotel staff is very good & customer centric specially Ms Neeta. Hotel is recommended for person traveling to oragudam. Best in class hotel

Dear Tapinder S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

good hospitality and friendly staff

Customer review rating 5.0/5

Prasannakumar S. Business - 29/11/2021 Confirmed reviews ALL

extremely friendly staff who are always ready to support at any point of time.

Dear S. P., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Well located, good stay

Customer review rating 5.0/5

Rnk K. Business - 27/11/2021 Confirmed reviews ALL

One of the best I have experienced. Excellent Staff,excellent Breakfast, Dinner.clean rooms . Front office staff very cooperative

Dear RNK K., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Very good stay

Customer review rating 4.5/5

Sumit N. Business - 26/11/2021 Confirmed reviews ALL

Very good stay, close proximity to various industries

Dear Sumit N., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Nice place, nice people.

Customer review rating 4.5/5

Jeremy H. Business - 23/11/2021 Confirmed reviews ALL

I was made to feel very welcome, especially by Neeta when checking in and Sunita in the dining room. The staff here are a class act!

Dear Jermy H., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Service was very good

Customer review rating 4.5/5

Rahul J. Business - 20/11/2021 Confirmed reviews ALL

All good..

Dear Rahul j., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Stay

Customer review rating 4.0/5

Rakesh Y. Business - 08/11/2021 Confirmed reviews ALL

Good Stay

Dear Rakesh Y., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Stay

Customer review rating 4.0/5

Harish K. Business - 07/11/2021 Confirmed reviews ALL

Overall experience was good except the billing process which was highly time consuming

Dear Harish K., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Stay

Customer review rating 4.0/5

Usha A. Business - 02/11/2021 Confirmed reviews ALL

i had a pleasant stay , rooms were clean, food was good , service was little slow....

Business stay

TripAdvisor rating 5.0/5

dharmendraksingh Business - 01/08/2021 TripAdvisor review

Excellent stay in all aspects in such covid situation.Awasome service provider I have ever seen. Best place to feel like your next home. Staff is too polite and humble. Food is also nice, with complimentary breakfast.

Dear Guest, Thank you for taking out time and posting a review on our hotel and its services. It is heartening to get such reviews and, we are delighted to know that you enjoyed your stay at Mercure Chennai Sriperumbudur. It is an pleasure to have been of service to you. My team and I are inspired by your comments and truly appreciate your generous praise. I take this opportunity to assure you of our best attention and services at all times. Sincerely, Rahul Nama General Manager

Very good and comfortable place

TripAdvisor rating 4.0/5

fredericrichard2018 Business - 06/12/2019 TripAdvisor review

The hotel is quite recent and very well maintained. Communication with the staff is really easy. They are professional and really take care of your well being. Food is good, there is a large choice between indian style and continental so, if you don't like the one you can go to the second. The only thing that really need an improvement is the transportation service. Sharing the car with other customers isn't an issue but waiting again and again after the car in the evening when all is booked since the morning isn't acceptable and it is even worse when the answer you get on the phone is not the Truth.

Dear Guest, Thank you for taking the time to share your feedback in TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is good to know that you were satisfied with the level of customer service delivered by our Team and the buffet option in our restaurant. However,We regret for the disappointments you had with the transportation service. Our goal has always been to provide our guests with the best service experience . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Rahul Nama General Manager

Nice hotel in Industrial area

TripAdvisor rating 4.0/5

VeeraPrasad Family - 02/08/2019 TripAdvisor review

For the industrial location, this is fairly good hotel. Staff is very friendly. Food is fairly good. No other restaurants close by due to location. Maintenance needs improvement and restaurant staff need more training. Rooms are good and clean.

Dear Mr. Veera Prasad, Thank you for having spared valuable time to share your experience on this forum. The team is truly glad to have been able to create some lasting memories for you. Our service philosophy Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. Whilst most of the services and facilities offered to you were to your satisfaction, your comments on maintenance and training of restaurant staff were of great concern to me. I have personally taken up the matter with the concerned department heads who have initiated remedial action in this regard. Rest assured that your feedback shall be dealt with the seriousness it deserves. We take this opportunity to assure you of our best attention and services at all times and look forward to your future visits. Regards Rahul Nama General Manager

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