Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.4/5 6,670 reviews

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Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

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Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,670 reviews

TripAdvisor Rating  4.5/5  1,656 reviews

Certificate of excellence 2023

Memorable experience, zeal to serve better

TripAdvisor rating 5.0/5

Voyager43489879074 TripAdvisor review

Amazing experience,breakfast is great,staff really make effort to drive extra miles in service at breakfast, Thanks to Younus,Ashik and Chef Abbasi at live egg station really cheerfull and always theirs to assist with smile and make the experience more memorable,This is second stay here, Look forward to come back soon.Keep up the great work!!!

Bas experience

TripAdvisor rating 1.0/5

Jet55110999598 TripAdvisor review

Bad service, family of 6 , 3 kids, 3 adults. They request money over the reservation, too much time and effort consumption, became worse than before, we will not repeat it again ., none is coperative............. . Mmmmnnnnnnnnnnnn. Nnnnnn

Dear Valued Guest, Thank you for sharing your honest experience with us. We appreciate your comment regarding the staff service and reservation, and please rest assured that we have taken immediate action to address it to avoid any future occurrence. We appreciate your understanding, and we hope to welcome you again to provide you with better service. Best regards, Pullman Zamzam Madina

Best trip

TripAdvisor rating 5.0/5

Aicha A TripAdvisor review

Aslkm, i spend s'étend dans in pullman zamzam Madina, i was very happy, n MRS Futoun welcome us very well,my grand children were very glad also Every year inchalla i will come in pullman zamzam hotel beacue of futoun, it was a very good surprise to have a very big suite ,n every thing we ask in room service they bring it , Foutoun very happy with her always smiling Nevers forget this days sent in Madina Monawwara Thanks

Dear Valued Guest, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Ms. Foutoun went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Warm Regards, Pullman Zamzam Madina

Excellent customer services

TripAdvisor rating 5.0/5

muhammadqasimr2023 TripAdvisor review

The guy name Ashik did very good services and very cooperative , friendly, good alot of energy to serve with customers. Excellent services he provide us , timely submission everything on demand. Clean table on time. He is great assest of the hotel.

Dear Mr. Muhammad, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Ashik went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Warm Regards, Pullman Zamzam Madina

Bad check in experience

TripAdvisor rating 2.0/5

Fathima M TripAdvisor review

Just checked in So disappointed with the check in counter. Not helpful at all. Have booked 4 rooms . Need to change but they can't do it. Initially given a room for a disabled person. Really sad. Being an accor member doesn't mean anything. Don't be fooled.

Dear Valued Guest, Thank you for sharing your honest experience with us. We appreciate your comment regarding the check-in process, and please rest assured that we have taken immediate action to address it to avoid any future occurrence. We appreciate your understanding, and we hope to welcome you again to provide you with better service. Best regards, Pullman Zamzam Madina

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Other web-users rate our hotel

  • 3,134 reviews 9.3/10 Location
  • 4,324 reviews 7.6/10 Room
  • 7,562 reviews 9/10 Service
  • 68 reviews 8.3/10 WiFi
  • 2,043 reviews 7.3/10 Cleanliness
  • 1,661 reviews 7.4/10 Comfort
  • 1,625 reviews 7.3/10 Breakfast
  • 14 reviews 2.4/10 Wellness Area

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