Pullman Liverpool 4 stars

Name: Pullman Liverpool | Hotel in Liverpool City Centre | Accor Hotels - ALL
Address: Kings Dock, liverpool, L34FP, United Kingdom
Telephone: +441519451000
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,063 reviews

Kings Dock, L34FP liverpool, United Kingdom

Description

Pullman Liverpool

Hotels combining lifestyle and design, for business and leisure

The 4-star Pullman Liverpool is in Kings Dock on Liverpool's iconic waterfront. The M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool are neighbours to the hotel, while the Royal Albert Dock is five minutes away. Liverpool One, the Cavern Club and many museums, galleries and venues are also within walking distance. This hotel is perfectly suited for both business or leisure guests looking for a convenient location and stylish surroundings. Why not book a superior river view or deluxe room?

The Pullman Liverpool offers an unbeatable stay in Liverpool City Centre. Choose from superior or deluxe rooms or suites, all with rainfall showers, 55" TVs with movies on-demand, luxury toiletries, tea and coffee, slippers and fluffy robes. Our onsite restaurant and bar boasts a relaxed atmosphere, perfect for business, social or time spent alone. Our flexible meeting and event spaces boast floor-to-ceiling windows and panoramic views of Royal Albert Dock, a perfect setting for any occasion.

Hotel extras

Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)
Walking distance to Royal Albert Dock
High-speed Wi-Fi in all areas
Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool
Waterfront location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.

Room

SUPERIOR ROOM, 1 King Size Bed

2 persons
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

SUPERIOR ROOM, 1 King Size Bed, River View

2 persons
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: River side

Room

SUPERIOR ROOM, 2 Single Size Beds

2 persons
25 m² / 269 sq ft

Bedding 1 x Twin bed(s)
Views: City View

Room

DELUXE ROOM, 1 King Size Bed

2 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View or River side
Accessible room

Room

PREMIUM DELUXE ROOM, 1 King Size Bed

2 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Accessible room

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone +44 151 945 1000

+44 151 945 1001

LIVERPOOL CENTRAL

Railway station

Access: 1.61 km / 1 mi 20 min walk / 9 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Good location for Bank Arena

jdwyer486 Couples - 3/25/2023 TripAdvisor review

If you are visiting the M&S Bank Arena you can't get closer. Nice hotel with decent breakfast and bar. Rooms have huge beds but I wasn't keen on the sliding door on the bathroom. I prefer a proper door. Slight negative point is there ard only 2 lifts which causes delays at times but certainly worth recommending.

John Thank you for choosing to stay with us when visiting the M&S bank arena. So pleased to read you enjoyed our location, bar and breakfast. Appreciate your feedback on the bathroom door and lifts We hope to welcome you back in the future. kind regards Neil Brailsford General Manager

Well located

Anonymous Couples - 3/24/2023 Confirmed reviews ALL

All staff were really helpful but a special mention to the lady in charge at the restaurant who was very accommodating and couldn't do enough to make our evening enjoyable. The only problem was that the rooms did not have any draws in them to put clothes away, so we had to leave any items that could not be hung up in our suitcases which is not ideal if staying for more than one night.

Dear Corinne Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager

Chris K is a star

Ashley Couples - 3/23/2023 Confirmed reviews ALL

We had a great welcome from the team and were so grateful for the personal touch on Mother's Day. Chris K is always so considerate and he really does make you feel like you're the only one in the hotel. Roni was great at breakfast with our daughter and was so nice to her.

Dear Ashley, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

overall the stay was excellent, except the roof leaked

Danny Couples - 3/22/2023 Confirmed reviews ALL

Hotel and bar/ restaurant were excellent and the room was lovely and very clean. The bed was comfortable and the TV and other amenities were brilliant. The only problem we had was that we were on the top floor and during the night it rained. We were woken up by a loud dripping noise at 4am and on investigation found a leak from a crack in the ceiling near the window. The rain drops were falling onto the sill and onto the bench seat making a echoing clicking noise. We used a towel to try and dampen the noise and protect the furnishing. We informed reception on check out about the drip and the Lady on reception said OK thanks.

Dear Danny Thank you for taking the time to tell us about your experience at the Pullman Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vicki Mangan Guest Experience Manager

Really nice hotel

Anonymous Couples - 3/21/2023 Confirmed reviews ALL

Stayed for a weekend at this hotel, it's a great location, the staff are friendly and helpful. Rooms were clean and comfortable. W only had bar snacks and breakfast but both were good. Will definitely stay here again.

Dear Jonathan, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

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