Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,202 reviews

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Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,202 reviews

TripAdvisor Rating  4.5/5  3,285 reviews

Certificate of excellence 2024

Exceptional hotel

TripAdvisor rating 5.0/5

Allison B TripAdvisor review

Superb hotel, great location, The hotel is stunning, we had a luxurious room, The bed was super comfortable and the staff are super friendly throughout the hotel. We had room service which was good food, breakfast was also excellent plenty to choose from and well cooked. We thoroughly enjoyed our stay here and definitely recommend and will be back.

Dear A B Thank you for your review and kind words Delighted you had a great experience and found our beds comfortable We look forward to welcoming you back soon kind regards Neil Brailsford General Manager

Poor Breakfast

Customer review rating 2.5/5

Pip C. Business - Confirmed reviews ALL

Dont think your cooked breakfasts are a good standard, the scrambled egg looked like it could have been used in a construction site. There's no choice of different eggs, also cant have an omelette. Apart from that everything was fine.

Dear Pip C., Thank you for taking the time to share your feedback. Whilst we are delighted to hear that you have enjoyed the overall experience, we are sorry to know the food standards did not live up to your expectations. Please rest assured your comments will be shared internally for further discussion. We all very much hope to have the opportunity of welcoming you back in the future. Chris Klein Guest Experience Manager

Hotel & Tarik were great!

TripAdvisor rating 5.0/5

Mo B TripAdvisor review

We had a lovely stay at Pullman. Hotel was clean and has lovely views of the water. The hotel was also very modern. Wehad a great breakfast too and were served by Tarik who was extremely caring and attentive. The food was great. We’ll definitely be back.

Dear Mo Thank you for taking the time to review your stay with us here at Pullman Liverpool. Delighted to read you had a good experience and thank you for your kind words about Tarik which I will ensure are shared with him. We look forward to welcoming you back soon kind regards Neil Brailsford General Manager

Well Located, Very Clean

Customer review rating 5.0/5

Bec Couples - Confirmed reviews ALL

Really brilliant staff, clean room, and all good.

Dear Rebecca C., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Great stay 🤩🤩🤩

TripAdvisor rating 5.0/5

Departure67768585023 Couples - TripAdvisor review

1 night in Liverpool.. Great hotel.. lovely welcome & great advice on where to go . Loved the room & such a comfy bed!! Which is great when you’ve been out out.. Fab location to explore the city. We had a fab room which gave us a great view .. Definitely be back …

Rachel Thank you for your review and kind words We hope to welcome you back to Pullman Liverpool in the future kind regards Neil Brailsford General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,576 reviews 9.4/10 Location
  • 2,390 reviews 8.8/10 Room
  • 2,318 reviews 9.4/10 Service
  • 31 reviews 3.6/10 WiFi
  • 993 reviews 8.5/10 Comfort
  • 952 reviews 8.6/10 Breakfast
  • 876 reviews 7.8/10 Cleanliness
  • 536 reviews 7.9/10 Food

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