お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 4,872 件のレビュー
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Good hotel with undertrained staff
pengelanaj 23/09/2021 トリップアドバイザー認証口コミ
I like this hotel because: 1. Heritage hotel 2. Big parking area 3. Good location and environtment 4. The doorman and lounge are very kind and helpful I do not like in this hotel because the reception staff is under training. It is a serious issue that has to be solved by hotel management. I book the hotel through the Accor website and I chose the pre payment method. Then I was requested by the website to input my credit card. When I did check in, the reception said that I have to pay in advanced. So I follow the request and pay it during my check in process. In the next day morning, I inform the reception that I want to extend my stay. She inform me that she will keep my room and suggest me to book through website again. After I booked through the website, I back to the hotel and talk to the reception that I already rebooked through website and he extend my key. So far so good until 2 staffs, one man knocking my door and one woman called to my room asking for payment at 11 PM. I shocked because I already slept at that time. Is it the SOP from the Hotel GM? I already an Accor member for 12 years and this is my first time treated like this.
Weekend was good
Agung P 25/08/2021 トリップアドバイザー認証口コミ
The location was best for sightseeing, traced our memories in the past and for doing sport (cycling) on Sunday morning. For sure next time we will back again in this hotel. It's was not surprised, when I checked occupancy was full at that time. Great.
nice stay at bandung
kin9jun 15/04/2021 トリップアドバイザー認証口コミ
its a heritage building , but with ibis styles version inside . maybe will be better if their providing a box near the receptionist that collecting the used battery. So far some of accor hotels providing this one , but not all .
Experience staying at the ibis Braga Bandung hotel
Bus244 02/12/2020 トリップアドバイザー認証口コミ
First of all, we thank you very much for the friendly and kind service especially for Mr. Revi who helped me a lot while my family and I were there. And I also want to thank the restaurant for helping in its service, which at breakfast time we stayed the guests were quite crowded
FabbianA1 Business - 09/09/2020 トリップアドバイザー認証口コミ
Good value for money, clean and cozy room, nice view of the Asia Afrika st., very very friendly and helpful staffs especially Mr. Puji and Mr. (sorry I forgot his name the one in the reception who printed my requested bills). Good taste for the breakfast, thank you. Close to Braga st. Definitely going to stay here again.