Hotel La Citadelle Metz-MGallery

Hotel La Citadelle Metz-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 2,596 reviews

See on a map

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • A Room Service menu dedicated to fresh and home-cooked products!

  • An authentic and historic building in the heart of Metz

  • Private car park (fee) in front of the hotel

  • Meeting areas comply with health measures, suitable for all types of events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel La Citadelle Metz-MGallery

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our accommodation(s)

Combining stone, glass and steel, La Citadelle exudes its imposing architecture and contemporary decoration: richness, charm and refinement. All 73 rooms and 2 suites offer a real luminosity that lends them a great deal of character. With a simple design, a few livelier touches reveal the chromatic harmonies of gray and wenge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,596 reviews

TripAdvisor Rating  4.0/5  982 reviews

Best place to stay in Metz

Customer review rating 4.0/5

Herman V. A. Families - Confirmed reviews ALL

Nice big rooms, only they should instructions to people in lobby behind there laptops to be more welcoming

Dear HERMAN VAN A., We very much appreciate your comments regarding your stay at the Hôtel La Citadelle Metz - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Citadelle

Great Hotel

Customer review rating 4.5/5

Angela Families - Confirmed reviews ALL

We have stayed here twice while visiting our son who is studying in Metz. Lovely hotel, lots of character, reasonable priced and very friendly!

Dear ANGELA H., We very much appreciate your comments regarding your stay at the Hôtel La Citadelle Metz - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Citadelle

Good stay, friendly staff

Customer review rating 5.0/5

Peggy C. Families - Confirmed reviews ALL

The guy who check us in is very friendly

Dear PEGGY C., We very much appreciate your comments regarding your stay at the Hôtel La Citadelle Metz - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Citadelle

Great site. Easy walk into Metz Centre. Good people.

Customer review rating 4.5/5

Bruce F. Business - Confirmed reviews ALL

Great site. Easy walk into Metz Centre. Good people.

Dear Bruce, We very much appreciate your comments regarding your stay at La Citadelle Hotel MGallery in Metz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to hosting you again, we remain at your service for any assistance you might need. Best regards, Pierre CUNAT Front Office Manager

Good location, great art

TripAdvisor rating 4.0/5

grwpl Couples - TripAdvisor review

Great building and a good location with parking available directly in front of the hotel. Not sure if there was any upgrade as nothing was said although we did get a drinks voucher so there was some recognition of ALL membership. Room a good size but virtually no available power points and no USB sockets so perhaps some updating needed. WiFi worked well. Bathroom a reasonable size with good water pressure. Restaurant very busy the night we were there but service was very good. Only small complaint was that the cheese was served so cold that it was almost tasteless. Such a shame for a country with great cheeses. Breakfast buffet reasonable Lots of interesting artwork in the public areas and restaurant

Dear Grwpl, Thank you very much for this great comment, it makes us very happy to read such nice comments from our customers, it motivates our teams and pushes them to give the best of themselves. We are delighted that you enjoyed your stay in our hotel, the kindness of our staff, the restaurant La Réserve and the city of Metz. We have noted the points for improvement and thank you for them. We have forwarded them to the departments concerned. We would be happy to welcome you again during your next stay in Metz. A nice day to you

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,177 reviews 9.4/10 Location
  • 1,653 reviews 8.7/10 Room
  • 1,523 reviews 9/10 Service
  • 14 reviews 7.3/10 WiFi
  • 1,026 reviews 9/10 Comfort
  • 771 reviews 8/10 Food
  • 672 reviews 8.6/10 Breakfast
  • 464 reviews 8.8/10 Vibe

Powered by Trustyou

All our hotels in METZ