Mercure Clermont Ferrand Centre Jaude Hotel 4 stars

Customer review rating (ALL Rating) 4.9/5 2,321 reviews

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Mercure Clermont Ferrand Centre Jaude Hotel - Image 1
Mercure Clermont Ferrand Centre Jaude Hotel - Image 2
Mercure Clermont Ferrand Centre Jaude Hotel - Image 3
Mercure Clermont Ferrand Centre Jaude Hotel - Image 4
1 Avenue Julien, 63000 CLERMONT FERRAND, France

Description

Hotel extras

  • A warm food from a quality restaurant served 24 hours a day.

  • Quality room service offering hot dishes 24/24

  • Sunny terrace

  • Fully equipped seminar rooms (fiber optic, quality audio/video equipment)

Our accommodation(s)

Hotel location

Mercure Clermont Ferrand Centre Jaude Hotel

1 Avenue Julien
63000 CLERMONT FERRAND
France

GPS:45.775457, 3.081903

Telephone
Fax +33 4 63 66 21 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTONEMETUM

The bright and inviting Lounge Bar is the ideal place to relax and enjoy a drink or a snack in friendly surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,321 reviews

TripAdvisor Rating  4.6/5  1,304 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Abhijit B. Business - Confirmed reviews ALL

Everything was perfect, my only wish is that your dinner menu is improved... Why eat a club sandwich in France when you are known for food

Dear Guest, Thank you so much for your lovely feedback! We’re delighted that you enjoyed our great location, friendly team, and delicious breakfast. We’d like to mention that we offer a light snacking menu rather than a full restaurant service, which is why the dinner options are limited. As for check-in, rooms are available from 2:00 PM (not 3:00 PM). Since check-outs are possible until noon, it can be challenging to guarantee arrivals as early as 11:00 AM, but we always do our best to accommodate early check-ins whenever possible. We truly appreciate your understanding and hope to welcome you back very soon! Warm regards, Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Ishu K. Business - Confirmed reviews ALL

It was a wonderful experience staying for a week. Everything from check -in to check-out is smooth. Staff at the reception and in the dining areas or bar were polite and respectful.

Dear Guest, Thank you so much for your lovely comment. We’re delighted that you felt well taken care of throughout your stay and appreciated the professionalism of our team. As for the toothpaste, it is offered with a toothbrush, hence the paper wrapping. We truly appreciate your feedback and hope to see you again soon at Mercure Clermont-Ferrand Centre Jaude. Sincerely, Murielle Chargée relation client Mercure Clermont-Ferrand Centre Jaude

Customer review rating 4.5/5

Hie L. L. Solo - Confirmed reviews ALL

The location is central The hotel from lobby to gym to restaurant to rooms are all kept very clean The staffs are polite and helpful The gym is very well maintained

Dear Guest, Thank you for your detailed feedback. We're truly pleased to read that you appreciated the cleanliness of our hotel, the central location, the comfort of our rooms, and the professionalism of our team. We're also glad the gym met your expectations — it's something we take pride in maintaining. Regarding your reservation experience with CWT: we understand how frustrating third-party booking complications can be. However, please note that we did our best to support the Michelin event and CWT arrangements on our side, entirely free of charge, even though the reservation was not made directly with us. Unfortunately, we have no control over the policies or fees applied by external agencies. As for the ALL loyalty program recognition: we’re sorry to hear you felt it was lacking this time. The welcome drink vouchers are available via the Accor app, and we’re always happy to assist if something is unclear — just let us know at check-in. We’re not mind-readers, but we’re always here to help when asked 😊 We hope to welcome you again soon and offer an even smoother experience. Warm regards, Murielle Chargée relation client Mercure Clermont-Ferrand Centre Jaude

Customer review rating 5.0/5

Christopher A. Business - Confirmed reviews ALL

Great location and staff

Customer review rating 4.5/5

Mikel A. A. Business - Confirmed reviews ALL

The room to the Jaude square was a bit noisy, I'd choose the backyard ones if I return

Dear Sir, Thank you for your feedback! We’re glad you enjoyed your stay with us. Your comment about the room facing Place de Jaude is very helpful — while the view is lovely, we understand that it can be a bit lively at times. Next time, we’ll be happy to offer you a quieter room facing the backyard for an even more relaxing experience. Looking forward to welcoming you again! Best regards. Murielle Chargée relation client Hôtel Mercure Clermont-Ferrand Centre Jaude

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Other web-users rate our hotel

  • 685 reviews 9.5/10 Location
  • 833 reviews 9.2/10 Room
  • 1,144 reviews 9.7/10 Service
  • 552 reviews 9.5/10 Breakfast
  • 445 reviews 8.7/10 Comfort
  • 249 reviews 9.6/10 Cleanliness
  • 156 reviews 8.8/10 Vibe
  • 156 reviews 8.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.