Aparthotel Adagio Salvador 4 stars

Customer review rating 4.4/5 2,771 reviews
Aparthotel Adagio Salvador
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Room 1

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Billiards/Snooker
Catering
  • Breakfast
Business services
  • 3 meeting room(s)

Hotel location

Aparthotel Adagio Salvador

Rua Alceu de Amoroso Lima 276-B
41820770
salvador
brazil

Tel: +557131729350

Fax: (+)7131729350

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    DEP LUIS EDU MAGALH At 20km / 12.43 miles

GPS :-12.978536, -38.456776

Our accommodations

Studio for 2 people - foldaway bed

  • Max. number of persons: 2
  • Area: From 18
  • High speed internet
  • Business Desk
  • Multimedia hub
  • Iron
Accessible room

Apartment with living room and bedroom for up to 4 people

  • Max. number of persons: 4
  • Area: From 46
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub
  • Iron

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 17

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Aparthotel Adagio Salvador

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,771 reviews

tripadvisor

TripAdvisor Rating 4.0/5

143 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not a good experience

Customer review rating 4.4/5

Andre Business - 04/02/2020 Confirmed reviews ALL

My room had a conjoint door to the room next to it. There is no sound proofing and I had to complain with my neighbor everyday for noises after 22:00. The receipt I have is only for stay, I did not receive the receipt for breakfast and other items consumed, which I was assured I would receive.

Dear Andre, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Salvador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Adagio Aparthotel Salvador

late breakfast

Customer review rating 4.4/5

Luiz Business - 03/02/2020 Confirmed reviews ALL

all hotels on the area (Imtercity, Gran hotel Stella Maris, DeVille), breakfast start time is at 6am. Only at Adagio is 6:30. Since I´m working, those 30 min make so much difference that I could not stay because of that. Also, when I called, they told me that breakfast was included. For my surprise, on my check in I was informed that breakfast wasn´t included. Another thing... the parking price is absurd.

Dear Luiz, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Salvador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Aparthotel Salvador

Super Dirty , disorganized , not costumer SERVJCE ntaded

Customer review rating 4.4/5

Morgana H. Families - 12/11/2019 Confirmed reviews ALL

Room dusty , mildew on bathroom grout , trash can broken , bath sink dirty , used sponge on kitchen ? Phone to contact front desk / bottom didn’t work - we have to walk downstairs 3 times Beds didn’t use mattress protector and mattress are full of hair , disgusting ! No pillow protectors Dish towel filthy Base boards and lamp filthy dirty . Plus my husband got an electrical shock on the bathroom towel warner . He get out the shower and accidentally touch the metal bar and got a big Zap I’ve send an email to the hotel once I noticed all the issues but I never heard back from them Accord is multimilionáry company and I’m sure this hotel wouldn’t meet their standard if they performed an inspection

Mrs. Morgana, Firstly we thank you for your comments and we are very sorry for the situations experienced during your stay with us. We apology and want you to know that immediate action has been taken to ensure that such questions do not occur again. We reinforced with the team the guidance on the sofa bed, as we do not have mattresses or extra beds in our unit. We will take care about the cleaning and checking the telephone system and electric towel dryer. We regret that we did not meet your expectations this stay. Thank you once again for taking the time to register details, and giving us the opportunity to correct the missing points. We look forward to receiving you again for a new experience with superior quality. Best regards, Adagio Salvador

Interresante

Customer review rating 4.4/5

Eliza Business - 27/10/2019 Confirmed reviews ALL

Pratica

curta

Customer review rating 4.4/5

Daniel Business - 25/10/2019 Confirmed reviews ALL

hotel novo

Prezado Sr. Daniel, Agradeço muito pelos comentários sobre sua hospedagem no Adagio Salvador. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve. Atenciosamente, Adagio Aparthotel Salvador

Terrible service

Customer review rating 4.4/5

Christian G. M. Business - 22/09/2019 Confirmed reviews ALL

The day I arrived around 2pm I asked at the reception if you coukd make my laundry. You asked yes ever by that very samme night. At the next morning I left the hotel for work at 8:30am and left the laundry bag ready. When I returned at 3pm I asked if the laundry was ready. You said they didn't knew, but you will reach me. You never called. I left the hotel again for dinner around 5pm. When I returned to the hotel around 7pm I asked you again at the reception if my clothes were ready and you said you didn't knew, but you will reach me. Again you didn't. I called from my room to the reception at 8:30pm to ask if my laundry were ready and you said again you didn't knew but you will reach me. Also again you didn't. So I called one more time at 10pm and you finally told me that my clothes are still at the laundry. Also you are saying you don't know if the clothes are coming before my check out. As I said since the first time I asked for my clothes, I'm leaving tomorrow 6:30 am. So, I guess now you are keeping my clothes. I'm not even having a reasonable excuse here by you. Terrible service!!! 7 hours for a simple answer!!!! And a terrible attitude for solving problems!!!! This is not at all similar to your service standards. I'm a silver client and I stayed with you many times in many countries and always had a decent attention. I hope you have the decency to answer at this complaint with some options for solving it.

Mr. Christian, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Salvador. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have already warned the time about the information gave around the outsourced services. We know that we have the same responsibility as the laundry company. We saw that in the laundry form is not marked Express Service, so the service done was the Normal one, but as information is very important we advertise the recepcionist to guide the guests about the form. We are going to send your clothes for you as we said in your check-out. Best Regards, Adagio Aparthotel Salvador

Short stay but overall is satisfying

Customer review rating 4.4/5

O. Business - 02/09/2019 Confirmed reviews ALL

My experience was pleasant. Except when i checked in to the first room, the floor was flooded with water under the mattress. and when i tried to call to the reception it was not easy to get through so i had to go downstairs to get help. The front desk was helping me and she is very friendly. The checkout service was a bit slow, probably a fast checkout service can be implement to help business travel customer and be more efficient.

Dear Yun Shung O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I saw that your room was changed after check-in and we hope everything worked fine in the new room. Besides check-out service, we already have a fast check-out service for those whom made reservations directly with Accor channels and we will improve the same for business travellers by agencies/ companies. Thanks for your hint. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Aparthotel Salvador

Things have changed, and not in a good way

Customer review rating 4.4/5

Ken Couples - 09/08/2019 Confirmed reviews ALL

I've stayed here about eight times over the last couple of years. This time, clearly something has changed. Staff were still friendly and helpful, greeting me by name. But on arrival to my room, the floor had lots of bits of dirt, as if they hadn't finished cleaning the room. I asked for it to be swept, they asked if this was to be my assigned weekly clean - I had to explain it was reasonable to expect a clean room on checkin - and when the cleaners came again they still left bits of dirt in the corners. The sink was blocked, the soap had run out, lots of little things that in aggregate show a dereliction of attention to detail. Breakfast has stopped the nice teas and the Greek yogurt, and what's the point of a tapioca without coconut? The spa was always under maintenance. Checkin drink for gold card holders is a small bottle of water or a coffee. My partner asked me what had changed, we both noticed it. This was an automatic choice for me in the past. Next trip, I'll look around elsewhere first.

Dear Kenton P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Salvador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Aparthotel Salvador

good

Customer review rating 4.4/5

Neil Business - 02/08/2019 Confirmed reviews ALL

most things are good. except the dishes did not work very well and the hot tub out of work.

Dear Ning D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Aparthotel Salvador
Customer review rating 4.4/5

Michael Families - 29/07/2019 Confirmed reviews ALL

clean room, good beds. Poor sound insulation towards outside.

Dear Celine Katrien G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Aparthotel Salvador

Better than a Ibis experience

Customer review rating 4.4/5

Augusto Business - 21/07/2019 Confirmed reviews ALL

I stayed for 4 nights and used the room pretty much to sleep, but enjoyed a lot. Shower is great, are conditioning worked and even the cable selection was fine.

Dear Augusto Cesar Cunha B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Aparthotel Salvador
Customer review rating 4.4/5

Alex F. Solo - 22/06/2019 Confirmed reviews ALL

Everything was fine until My Apple AirPod was taken out of the room

Dear Alex F., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Salvador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Aparthotel Salvador

The bedroom was smelling bad

Customer review rating 4.4/5

Marcelo Business - 17/06/2019 Confirmed reviews ALL

At the first night, i had dinner at hotel and get sick all night long. Do you need more? The room was smelling bad like waste.

Dear Marcelo Ferreira dos S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Salvador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Aparthotel Salvador

beyond my expectation

Customer review rating 4.4/5

David Business - 21/05/2019 Confirmed reviews ALL

Amazing room with so comfortable bed, self-made kitchen and small refrigerator with full drinks. If theres bathtub will be perfect

Dear Kai D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Aparthotel Salvador

Cost effective option, near Salvador Mall

Customer review rating 4.4/5

Ricardo B. Business - 15/05/2019 Confirmed reviews ALL

Fast check-in, very politely staff.

Dear Ricardo, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Adagio Aparthotel Salvador

Good experience

Customer review rating 4.4/5

María L. Business - 29/03/2019 Confirmed reviews ALL

It was a good experience but we haven't internet in the hole staying which was really a problem for our work

Dear Maria L. P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Aparthotel Salvador

Great quality at a great price

Customer review rating 4.4/5

James &. I. M. Couples - 21/03/2019 Confirmed reviews ALL

Very modern, clean and good quality throughout. Obviously attention has been paid to detail with good linen, towels, tv, bed pillows etc. Location is great with a good shopping centre across the way. Staff always very professional and helpful

Dear James & Ines M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Salvador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erika Fragoso Gerente Geral Adagio Aparthotel Salvador
Customer review rating 4.4/5

Codelia Families - 08/02/2019 Confirmed reviews ALL

satisfatorio

Prezada Sra. Cintia, Recebemos sua avaliação sobre sua estada no Adagio Aparthotel Salvador com muita alegria! Nossa equipe agradece pelo reconhecimento, que se torna um grande motivador para atendimento ainda mais dedicado e de qualidade. Agradecemos pelo privilégio de sua escolha em hospedar-se conosco e aguardamos uma nova oportunidade de recebê-la. Atenciosamente, Adagio Aparthotel Salvador

excellent

TripAdvisor rating 4.0/5

jose s Family - 26/01/2019 TripAdvisor review

I stayed together with my wife and two children from January 18-22, 2019. We were welcomed and welcomed by all, highlighted by the simple memory left in the room on the birthday of my eldest son. Located next to a large shopping mall, it features new and modern facilities.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Top

Customer review rating 4.4/5

Marcos Families - 07/01/2019 Confirmed reviews ALL

Excelente

Prezado Marcos, Recebemos suas observações sobre sua estada no Adagio Aparthotel Salvador com muita alegria! Nossa equipe agradece pelo reconhecimento, que se torna um grande motivador para atendimento ainda mais dedicado e de qualidade. Agradecemos pelo privilégio de sua escolha em hospedar-se conosco e aguardamos uma nova oportunidade de recebê-lo. Atenciosamente, Adagio Aparthotel Salvador
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