SO/ Auckland 5 stars

Name: SO/ Auckland Hotel | ALL - ALL
Address: Corner of Customs St E& Gore St, Auckland Central, AUCKLAND, 1010, New Zealand
Telephone: +6493791860
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,755 reviews

Best price
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Corner of Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, New Zealand

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SO/ Auckland

A bold statement in the heart of the city, SO/ Auckland gloriously presides over the urban designer quarter to bestow uninterrupted views across the sparkling waters of Waitemata Harbour. Harbour Society serves reimagined Asian-inspired dishes with exceptional views of the Waitemata Harbour and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamour of the highest class.

Bursting with local energy, the luxury hotel playfully showcases its cosmopolitan soul intertwined with the vibrant urbanite spirit of Auckland. Situated downtown in the lively Britomart district, SO is placed within the dynamic vibe of the city. Walk to nearby fashionable boutiques and galleries, Viaduct Precinct and Wynyard Quarter with cafes, restaurants and nightlife along the waterfront.

This hotel is perfect for those who like to explore, be entertained and discover a city's nightlife while also experiencing a luxurious touch of comfort.

SO/ Auckland is a rebellious lifestyle hotel where locals and travellers can stay, eat, spa and play in style.

Tarek BEHEIRY, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Home to social butterflies, HI-SO is Auckland's hippest rooftop bar
Club Signature lounge is exclusive to SO Club and Suite guests.
Choice of elements-inspired room design; Liquid, Vapour or Solid.
SO/ SPA.
ALLSAFE accredited.

Our accommodation(s)

Room

SO URBAN

2 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

SO Playful

3 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

SO PLAYFUL, 2 SINGLE BEDS

2 persons
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

SO COMFY, 1 King Bed

3 persons
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view or City View

Room

SO Urban Accessible, 1 KING BED

2 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

+64 9 379 1860

+64 9 379 1861

Railway station
Ferries

BRITOMART STATATION

Railway station

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

FERRY TERMINAL

Ferries

Access: 500 m / 0.31 mi 4 min walk / 2 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

HARBOUR SOCIETY

Discover a new twist on dining, designed by our Head Chef's expansive background in multiple Asian countries and value for sustainability and seasonality. Feast your eyes and appetite on the breathtaking vistas in the heart of Auckland City.

JAVALAB

Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.

Our guest reviews

Sam Business - 9/25/2023 Confirmed reviews ALL

Staff were friendly. Room clean and well located

Dear Sam, We thank you for taking your precious time to compliment our service. We are thrilled to know you had felt the warm welcome our team aim to provide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rhona, DM

Beautiful hotel

Katy S. Couples - 9/24/2023 Confirmed reviews ALL

Such a beautiful and fun hotel in a great location in Auckland City. Helpful staff, and lots of well thought out features.

Dear Katy S., We thank you for your lovely feedback, and for taking the time to reminisce your experience with us! We are proud of our creative brand, and it is such a pleasure to know your attention was caught by the details of our hotels. We are thrilled you had a fun and memorable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rhona, DM

Could be better

B Couples - 9/24/2023 Confirmed reviews ALL

no toothbrushes. AC control hidden beehind minibar. door could only be used for ONE of either the toilet or shower. tried to order room service but was unable to using the QR code, then when trying to call the front desk, received NO response.

Stylish hotel

Chris Couples - 9/24/2023 Confirmed reviews ALL

Overall the stay was decent. Location was central and suited our needs. Rooms were clean and comfortable. The layout definitely suit couples more. Team members I encountered were friendly and helpful.

Very eclectic, superb location

Pr Business - 9/23/2023 Confirmed reviews ALL

Not your usual hotel interior I must say. I would have just preferred to have an actual door separating the bathroom to the rest of the room.

Dear Pam R., Thank you for choosing to stay at our establishment, and for sharing your feedback with us. We appreciate your perspective on our hotel's interior design and the aspects that caught your attention. Regarding your preference for a traditional door separating the bathroom from the rest of the room, we understand that personal preferences can vary, and we value your input. We will certainly take your feedback into consideration as we continue to enhance our accommodations. We apologize for the inconvenience caused by the leaking shower during your stay. Our maintenance team will be promptly addressing this issue to ensure it does not recur, and we appreciate you bringing it to our attention. Your feedback is vital to us as it helps us refine our offerings and improve our guests' experiences. We hope to have the opportunity to welcome you back in the future, and please feel free to let us know if you have any additional suggestions or preferences for your next stay. Warm regards, Greta, DM

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

324 reviews 9/10 Location
899 reviews 7.3/10 Room
868 reviews 7.9/10 Service
10 reviews 2.9/10 WiFi
305 reviews 7.3/10 Food
302 reviews 8.8/10 Vibe
195 reviews 6.5/10 Bar
194 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.