SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.3/5 2,378 reviews

Best price
guarantee
SO/ Auckland - Image 1
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Corner of Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Club Signature lounge is exclusive to SO Club and Suite guests.

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

  • ALLSAFE accredited.

Our accommodation(s)

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Telephone
Fax +64 9 379 1861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,378 reviews

TripAdvisor Rating  4.0/5  300 reviews

Perfect place to stay

Customer review rating 5.0/5

Jan Friends - Confirmed reviews ALL

Really friendly and helpful,staff, clean rooms and facilities

Dear M. C., Thank you very much for taking the time to review your stay with us! We are delighted to know that you have enjoyed our service, rooms and facilities. We always aim to provide our guest the best experience possible, and it is thrilling to know we have successfully done so for your stay! Thank you again and we look forward to hosting you again! Warm regards, Rhona, DM SO Auckland

Customer review rating 5.0/5

Ash Solo - Confirmed reviews ALL

Beautiful hotel with such high quality finishes and decor. lovely staff and great position in the city walking distance to everything. I will definitely be back!

Dear Mrs. Ashleigh S., Thank you very much for your lovely review! We are happy to know that you enjoyed our central location, making it convenient to explore everything the city has to offer. We're delighted that our staff contributed to making your stay enjoyable, and we're already looking forward to welcoming you back on your next visit! If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Warm regards, Ilaria Front Office So/Auckland

Good location. Made very welcome.

Customer review rating 5.0/5

Margaret Friends - Confirmed reviews ALL

Staff were extremely helpful and attentive even although the hotel was at full capacity on a busy weekend

Dear Ms. L., We are so glad to find your review. It is thrilling to read such an amazing feedback from you. Our service is always tailored to your need, and to provide you the best experience during your stay. Your recognition for this service is very motivating, and will surely help our team to improve our service even more! We look forward to your next stay. Warm regards, Rhona, DM SO Auckland

Great staff

Customer review rating 4.5/5

Paul B. Couples - Confirmed reviews ALL

The hotel was very good, well maintained and designed. The staff were all very friendly with a high level of customer service

Dear Mr. Paul b., Thank you very much for sharing your positive feedback about your recent stay at So / Auckland. We are delighted to hear that you found our hotel to be very good, well maintained, and designed to your liking. We truly appreciate your kind words and your recognition of our staff's efforts. Your feedback serves as a great motivation for all of us to continue providing exceptional service to our guests. We look forward to welcoming you back to So/ Auckland for another enjoyable stay. Warm regards, Ilaria Front Office So/ Auckland

Quality, quiet and classy.

Customer review rating 5.0/5

Kam Business - Confirmed reviews ALL

quality, quiet and classy. enjoyed my stay, the only complaint is that the TV had someone else's guest name on it the whole time.

Dear Mrs.Kylie A., Thank you for your wonderful review and for choosing to stay with us. We are happy to hear that you enjoyed our facilities ant they helped you to relax at the end of the day. We apologize for the inconvenience of the TV display. Regarding the rooftop bar, we're sorry to hear that it was closed during your visit. We hope to have the opportunity to have you with us again and enjoy the HI-SO Warm regards, Ilaria Front Office So/ Auckland

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Other web-users rate our hotel

  • 472 reviews 9.1/10 Location
  • 1,222 reviews 7.6/10 Room
  • 1,194 reviews 8.2/10 Service
  • 11 reviews 5.6/10 WiFi
  • 421 reviews 8.8/10 Vibe
  • 410 reviews 7.1/10 Food
  • 267 reviews 6.5/10 Bar
  • 241 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.