ibis Styles Palermo President

ibis Styles Palermo President 4 stars

Customer review rating (ALL Rating) 4.2/5 295 reviews

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Hotel extras

  • Free WIFI

  • Congress Centre and coworking areas

  • Terrazza Marine, for dinners with delicious Sicily and Mediterranean dishes

  • A few km from the airport and the main tourist resorts of West Sicily

  • Free indoor parking (subject to availability)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Palermo President

Via Francesco Crispi 230
90139 PALERMO
Italy

GPS:38.128412, 13.361437

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TERRAZZA MARINE

The Chef will delight you every evening at the 7th floor with a Sicilian and Mediterranean tasty buffet menu, prepared with quality and "0 Km" raw materials. Business lunches and themed dinners available.

Our accommodation(s)

Spacious and welcoming, our 122 rooms offer everything you need for a pleasant stay. All rooms have air-conditioning and WIFI. Overlooking the port of Palermo or the historic village, the rooms have telephone, safe, mini fridge, 32" flat screen TV, tea and coffee making facilities and a private bathroom with toiletries.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  295 reviews

TripAdvisor Rating  4.0/5  1,880 reviews

Sad, tierd and badly rundown

TripAdvisor rating 2.0/5

Roadbirds Couples - TripAdvisor review

We booked this based on our very positive previous stays at Ibis Styles in Glasgow and Barcelona. I can not begin to describe how disappointed we were. The location close to ferries and the cruise ships has beautiful views but is quite unsavory especially after dark with mounds of household trash (literally) stacked at the street corners. When we checked in we were told we had booked a "classic" room not a styles (which apparently was a 20 E upgrade). The classic Room was very tiered with badly chipped furniture, torn curtains and a pool or water in the mini fridge ( which we need for medication). When we went out for a walk we returned to find they had replaced the mini fridge with a new one - but it was warm and our meds were not in cool at all -not good. The worse part was maintenance had left their keys in the lock so anyone could have just walked into our room and helped themselves. When I went down to ask to speak to the night manager I was told they don't have one. We did enjoy the view from the balcony one evening, the bar person was attentive but the balcony cement ceiling was crumbling and the dining room ceiling showed evidence ow water damage and a broken window pane. Breakfast was OK and the ladies working the tables very helpful but stressed. Long lines for the coffee machines. Due to the unlocked door fiasco we were "upgraded" to a "styles" room which was also in very poor repair (but everything was clean throughout housekeeping ladies do a terrific job). We ended up with our medical icepacks in the ice cream freezer in the lobby, and the front desk staff do their best. Did I mention there are only 2 tiny elevators for 6 floors - which get mobbed by tour groups all showing up for breakfast at once. The elevators don't have security featured so anyone can access them. Overall the hotel is very poor condition, upgrading the hallways but not the rooms seems odd to me. The lack of care and upkeep was disappointing, and the location did not feel safe (and I have lived in Chicago and Latin America). I did use the laundry (not available 8pm to 8 am) at 8 euro to wash and dry seemed expensive but functional. I would have a hard time recommending this hotel. It needs a great deal of maintenance and even then the location does not warrant the "styles" brand and the price premium associated with it.

Great stay

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

We only stayed one night before flying home. We arrived very early for check-in hoping just to drop our luggage but the front desk made sure that there was a room available for us after only a short wait. Having silver membership we took advantage of our free drinks in the 7th floor bar with amazing views across the harbour while we recovered from our drive into Palermo. Room was very clean with good facilities (pity the waterfall shower wasn't working). Breakfast was very varied and although busy the team kept up with demand and cleared tables quickly. We had another table looking over the harbour and kept out of the light rain. The rain became torrential very quickly and we needed a taxi to the airport and knew that was going to become increasingly difficult. The front desk were again a great help in managing to get us a taxi within 5 minutes - even if we did have to cross the 4 lane dual carriageway in pouring rain.

Dear Guests, We very much appreciate your comments regarding your stay at the ibis Styles Palermo President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM - ibis styles Palermo President

Basic hotel room in Sicily

Customer review rating 4.0/5

Carolyn Couples - Confirmed reviews ALL

Had a pleasant visit to Sicily for a hillside wedding and stayed at this hotel for a couple of nights. Very kind and helpful staff. Decent breakfast buffet. Big room but basic amenities. Good budget hotel all around!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Palermo President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM - ibis styles Palermo President

Good stay

Customer review rating 4.0/5

Joe D. Couples - Confirmed reviews ALL

Nice hotel, well located to walk to most sights of Palermo. Has small car park to the rear. All staff we encountered were very friendly and helpful. Has a restaurant on 7th floor which has great sea views, mainly the ferry port, but was interesting watching the ferries loading. Nice buffet breakfast ( only negative, no decaf coffee). The only issue we had was a power cut in the evening, I think it affected the whole neighborhood. Not a problem, just needed an actual key to get back in our room when we got back from looking around Palermo.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Palermo President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM - ibis styles Palermo President

Worst hotel on our trip

TripAdvisor rating 1.0/5

kimaH7345GM Friends getaway - TripAdvisor review

The website on this hotel is very deceiving. It looks luxurious and very modern. It completely run down and in disrepair. The room is large I'll give them that. It is dirty and the floor is marked up. The breakfast buffet looked good but the scrambled eggs were cold, the bacon almost raw. The view is the only redeeming quality.

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Other web-users rate our hotel

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  • 470 reviews 9.2/10 Service
  • 20 reviews 7.4/10 WiFi
  • 325 reviews 8.2/10 Breakfast
  • 171 reviews 5.8/10 Cleanliness
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