Pullman Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.5/5 274 reviews

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Description

Hotel extras

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Our accommodation(s)

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Hotel location

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
Lao people's democratic republic

GPS:19.862533, 102.106073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  274 reviews

TripAdvisor Rating  5.0/5  419 reviews

Certificate of excellence 2024

Relax, beautifully.

TripAdvisor rating 5.0/5

Zhong B Friends getaway - TripAdvisor review

Pullman Luang Prabang is an amazing hotel with a serene atmosphere and stunning surroundings. The rooms are spacious, clean, and beautifully designed, offering a comfortable stay. The outdoor pools are a highlight, providing breathtaking views and a perfect spot to relax. The hotel offers convenient shuttle services to the city center, making it easy to explore. The staff is friendly and attentive, ensuring a pleasant experience. Overall, a fantastic place to stay in Luang Prabang!

Rooms were nice -

Customer review rating 3.5/5

Christopher Z. Couples - Confirmed reviews ALL

The facility looks older and not kept up on the outside. The room was very nice inside. The bed and linen were in good shape. The staff is very friendly and tries very hard. The location isn't ideal and transportation seemed to be a constant issue getting into town or coming back. The water turned brown one morning. The toilet needed fixing as it wouldn't stop running, but it wasn't fixed, nor did it flush properly. We could see by the holes dug into the water systems around the room/building that water was an issue. Breakfast was OK. Dinner in the restaurant was good, and the servers were very attentive.

Nice hotel but .........

TripAdvisor rating 2.0/5

Panathinaikos-13 TripAdvisor review

It is a nice hotel with great staff & many facilities, however, a lot of things are wrong with this hotel. We were put in a room of which the door needed varnishing badly and the TV was not working. We were then kindly upgraded and we were placed in anotehr room, bigger and better BUT The toilet flush did work properly, the TV again was not working, we could just listen to CNN but the picture was full of snow and no even one channel had a decent picture, one of the reading lights did not work, the shower strip light did not work, the shower fan did not work. The cold water on the basin was making noises as it seems there was water in the pipes and water was coming explosively. On top of this there was no WiFi and NO MOBILE phone reception. Without mobile & without TV it was not a pleasant night. I must say that the manager apologised the following day for the WiFi but for 2 days we did not have it & there was no mobile signal in the room either. If the hotel is run properly it can provide a very pleasant stay.

Excellent Stay at Pullman Luang Prabang

TripAdvisor rating 5.0/5

Pioneer23950130838 TripAdvisor review

I had a wonderful stay at Pullman Luang Prabang. The hotel is beautiful, with spacious and clean rooms, stunning views, and a peaceful atmosphere. The staff was very friendly and helpful, always making sure we had everything we needed. The breakfast was delicious with a great variety of options. The pool and surrounding nature made our stay even more relaxing. I highly recommend this hotel for anyone visiting Luang Prabang!

Excellent stay

Customer review rating 5.0/5

Steffen K. Couples - Confirmed reviews ALL

We stayed four nights at Pullman Luang Prabang and thoroughly enjoyed our time here. The whole resort is in pristine condition, and we really liked how green the place is. Our Deluxe King room was amazing too. Very spacious, perfectly furnished and with a lot of attention to detail. The best part of the stay, however, was the outstanding staff of Pullman Hanoi. Everyone with whom we interacting was so professional, kind, and welcoming. Many thanks for making us feel “at home away from home.” While everyone was amazing, we’d like to specifically mention four people: Many thanks to Mr. Toto at the front desk for a seamless check-in experience and introduction to everything the resort has to offer. Many thanks also to Mr. Owen and Ms. Bee at L’Atelier restaurant. Your service was truly outstanding, even remembering our preferred drink selections. Lastly, many thanks to Ms. Ga Noi, at Pullman spa. The 90-minute aromatherapy massage was one of the best I’ve ever had. All in all, we highly recommend Pullman Luang Prabang. If we come back to Luang Prabang, we’d stay here again in a heartbeat.

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Other web-users rate our hotel

  • 143 reviews 6.7/10 Location
  • 244 reviews 7.7/10 Room
  • 352 reviews 8.1/10 Service
  • 84 reviews 6.1/10 Breakfast
  • 75 reviews 7.9/10 Cleanliness
  • 21 reviews 10/10 Wellness Area

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