Pullman Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.7/5 210 reviews

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ALLSAFE approved hotel

Hotel extras

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Luang Prabang

Ban Pong Wanh
Lao people's democratic republic

GPS:19.862533, 102.106073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  210 reviews

TripAdvisor Rating  5.0/5  339 reviews

Certificate of excellence 2023

Lovely stat, friendly staff

TripAdvisor rating 5.0/5

Sherpa59989781770 TripAdvisor review

The hotel provides free shuttle to the town and can arrange tuk tuk if you can't catch the bus. The room is large and cozy. Must highlight the rice field in the heart of the hotel. Hotel arranged a room with superb view as requested

Dear Sherpa59989781770, Thank you very much for staying with us and the provided review. It is great to hear that we have been able to meet your expectations during your stay and we look forward to welcoming you back again. Warmly, Pullman Luang Prabang

location was far away and nothing in the surrounding areas

Customer review rating 5.0/5

Anh Business - Confirmed reviews ALL

I absolutely enjoyed my time at Pullman, from their sustainability policy to the helpful and totally patient staff. I am most thankful for amenities such as a free shuttle from the downtown area, a free bicycle. However, please make sure bikes work well. Most tires were flat.

Dear Anh, Thank you for the extended stay and the provided feedback. It's a great pleasure to have you here with us during the conference. We are delighted to know that you appreciated the service level of our teams. Sorry to hear that the variety and quality of food and beverage did not meet your expectation. We will strive to satisfy as many guests as reasonably at L'Atelier. We are committed to preserving and regenerating the environment and leaving a positive, enduring impact on the local community. Our third-party service provider assists hotel in the secure collection, transportation, and disposal of waste, ensuring compliance with waste disposal requirements. We hope for the chance to welcome you back again. Warmly, Pullman Luang Prabang

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good service, nice location

Dear Guest, Thank you very much for choosing to stay with us and the provided feedback. We are delighted to know that you appreciated the service level of our teams. We are sorry that the food varieties of food at the breakfast did not meet your expectations. We will certainly strive to satisfy as many guests as reasonably at L' Atelier. We hope for a chance to welcome you back again. Warmly, Pullman Luang Prabang


TripAdvisor rating 5.0/5

Valueseeker13 TripAdvisor review

Turned up on the off chance. Reception and check in all smoothly handled. The room / chalet was lovely - fixtures and fittings all of a high standard and the blind arrangement separating the bathroom from the living space is an excellent way of splitting (or not) the spaces. Room service was prompt and efficient with the items professionally presented (the mango and sticky rice though can't beat the Thai Isaan quality though!) The spacious grounds are well maintained and the large pool area very appealing. Breakfast was excellent - an excellent choice and with first class service. We're looking to join the Pullman Loyalty programme as a result of this stay. Can't say better!

Dear Valueseeker13, Thank you for your recent stay and the detailed feedback for the benefits of other travelers. We are delighted to hear that you appreciated the service level of our teams. You have enjoyed our room features, hotel facilities and prompt service. We will ensure that the experience remains consistently satisfactory to more of our guests. Once again, thank you so much for sharing your experience and joining Accor Loyalty Program, we truly hope to welcome your next visit in a not too distant future. Warmly, Pullman Luang Prabang

Nice amenities.

Customer review rating 4.5/5

Xiaowei Families - Confirmed reviews ALL

Relaxing stay at Pullman Luang Prabang!

Dear Mr. Xiaowei, Thank you very much for the stay. We are very glad to hear that you have absolutely enjoyed the stay with your family with us. Velra, Sombath and the entire team will be delighted reading your review and we look forward to having you back again. Warmly, Pullman Luang Prabang

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Other web-users rate our hotel

  • 75 reviews 7.3/10 Location
  • 134 reviews 8.2/10 Room
  • 204 reviews 8.4/10 Service
  • 52 reviews 9.2/10 Cleanliness
  • 49 reviews 8.3/10 Breakfast
  • 31 reviews 9.6/10 Value

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