Pullman Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.6/5 286 reviews

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Description

Hotel extras

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Our accommodation(s)

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Hotel location

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
Lao people's democratic republic

GPS:19.862533, 102.106073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  286 reviews

TripAdvisor Rating  5.0/5  356 reviews

Certificate of excellence 2024

Calm and well-appointed

TripAdvisor rating 5.0/5

mr_dendrocacalia Business - TripAdvisor review

Outstanding choice of accommodation away from the bustle of town. Excellent layout with well-appointed rooms and attentive staff. My four nights here for a conference were restful and I would quickly return. The hotel shuttle is reliable and a nice amenity.

Dear mr_dendrocacalia, Thank you very much for the compliment. It is indeed very encouraging to hear that you had a truly enjoyable business trip and you have already thought about the return. Trust the conference was fruitful and we all look forward to your next visit soon. Warm regards, Pullman Luang Prabang

Proper for money to pay

Customer review rating 3.5/5

Kanin W. Families - Confirmed reviews ALL

For any service is good but for restaurant menu and taste so poor and van arrange to post office in case of many guest so poor to serve. If you have can improve of them it will be appreciate for guest

Dear Mr. Kanin, Thank you for your stay and candid feedback. Please accept our apology if some of the aspects of your stay did not meet your satisfaction. We have investigated your comments for future improvements. We are sorry that the food varieties did not meet your expectations. We will certainly strive to satisfy as many guests as reasonably at L'Atelier. We were indeed experiencing an extremely busy period during your stay for hosting a large group conference, which had led to inadequate seats on the shuttle bus. However, our team was able to arrange 2 rounds' transfer given the amount of passengers. Transportation to the airport upon departure was actually reserved in advance. We apologize for the confusion. Again, we appreciate your comments as they will help us to improve our services and experience for all our guest and we hope being able to welcome you back again. Warm regards, Pullman Luang Prabang

Wonderful stay with luxury accommodation peace and relaxing. Love it!

TripAdvisor rating 5.0/5

Road24772023066 Solo travel - TripAdvisor review

The hotel is In nature surrounding quiet and breeze room comfortable food is nice and variety people polite and so friendly. If you looking for the place than can help you with relaxation and meditation I recommend this place. Or if you come with friend or family this hotel also have Gym, Kids club and spa that accommodate and they have bicycle and electric scooters for you to rent as well they have rice Heaven and have bridge across the rice field when rice is growth it good for photo shooting only thing that can help Hotel more interesting if they can plant some flower or have rice field after season can plant some colorful flowers it will have more highlights and can be the best land mark of Luang Prabang.

Dear Road 24772023066, Thank you for your recent stay and the compliment. It is indeed very encouraging to read such a review, and you were settled in comfortably by the warmth that our team exudes. We will ensure that the experience remains consistently satisfactory to more of our guests. Once again, thank you so much for sharing your experience, and we truly hope to welcome you back again. Warm regards, Pullman Luang Prabang

The resort itself is a sightseeing spot already, worth to spend a whole day

Customer review rating 5.0/5

Shengye Friends - Confirmed reviews ALL

Great service, even offered the free pick up service from Mgallery. Beautiful spacious room, facing nice resort with rice fields. I tried the bar, restaurant, SPA, and the pool, all great. There is also cooking class you can book, would love to try next time.

Dear Ms. Z., Thank you for your loyalty. We appreciate your compliment on the service our team has provided during your stay, especially Neil. We will ensure that the experience remains consistently satisfactory to more of our guests. Once again, thank you so much for sharing your experience, and we truly hope to welcome your next visit in a not too distant future. Warmly, Pullman Luang Prabang Management Team

Sweetest stay in Laos

Customer review rating 5.0/5

Lucy B. Couples - Confirmed reviews ALL

Staffs are so sweet and all asset. Beautiful property.

Dear Ms. B., Thank you very much for your recent stay and the provided feedback. It's indeed very encouraging to hear that you felt well taken care of by the team and we were able to make such an impact on your anniversary. Your suggestion on arranging shuttle bus prior to arrival is highly appreciated. We thank you for the comments and hope being able to welcome you back. Warm regards, Pullman Luang Prabang

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Other web-users rate our hotel

  • 133 reviews 6.8/10 Location
  • 215 reviews 8.3/10 Room
  • 322 reviews 8.3/10 Service
  • 90 reviews 8.7/10 Comfort
  • 78 reviews 6.7/10 Breakfast
  • 77 reviews 7.6/10 Cleanliness
  • 55 reviews 8.7/10 Value

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