ibis budget Ambassador Busan Haeundae 2 stars

TripAdvisor rating 4.0/5 382 reviews
ibis budget Ambassador Busan Haeundae
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Beach front location, modern facilities, complimentary WiFi and multi lingual staff makes our hotel the only choice of international accommodation in Haeundae Beach, Busan.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • GIMHAE INT AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis budget Ambassador Busan Haeundae

8, 209 Beon-gil
Haeundaehaebyeon-ro
Haeundae-gu
48093
busan
korea, republic of

Tel: +82519011100

Fax: (+82)51/9011112

Contact email

Check-in from 15h00

Check out up to 11h00

  • Busan Station :   1003 Dongbaek island

  • Haeundae Station :   Line#2 Haeundae /Exit 7

  • By plane

    GIMHAE INT AIRPORT At 31km / 19 miles - Shuttle paying

  • By plane

    GIMHAE INTL At 31km / 19.26 miles

  • By train

    BUSAN STATION At 16km / 9.94 miles

GPS :35.159543, 129.154267

Our accommodations

Standard Room, 2 Single beds, City View

  • Max. number of persons: 2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, 1 king bed, ocean view

  • Max. number of persons: 2
  • Area: From 16
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, twin beds, ocean view

  • Max. number of persons: 2
  • Area: From 16
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, 1 double bed and bunk beds, city view

  • Max. number of persons: 3
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room, 1 double bed and bunk beds, ocean view

  • Max. number of persons: 3
  • Area: From 16
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Room, 1 King Size Bed, Ocean View

  • Max. number of persons: 2
  • Area: From 21
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Family Room, 1 double bed and 1 single bed, ocean view

  • Max. number of persons: 3
  • Area: From 26
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

LA MATINÉE

Type of cuisine: International

We serve a breakfast buffet and brunch with the world's top 10 super food for our customers' health. Enjoy a brunch menu that allows you to feel free of Haeundae Beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis budget Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,456 reviews

tripadvisor

TripAdvisor Rating 4.0/5

382 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, facility good, but a couple of disappointments.

Customer review rating 4.4/5

Curtis P. Solo - 05/01/2020 Confirmed reviews ALL

Great location. Right in middle of H beach area. Facility good, not facing beach but had view of beach and city. It is familiar Ibis room. But had disagreeable odor when I entered room. I left window open and went out for few hours sightseeing. Upon return there was no odor. So kept window open for entire stay. At night there was some additional odor, which I believe came from shower and toilet floor drains. After covering them with towels, that odor decreased to be not as noticeable. So odor was manageable only bc window could be opened, otherwise it would have been awful. Facility advertises it has 'fitness center' but that fell short of expectations. Reality was one treadmill in cold basement hallway, and another adjacent small area with floor mats and very limited free weights. That is not a fitness center. Laundry facilities were great.

Dear Curtis P., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your kind comment regarding good scenery and location. On the other hand, I apologize your inconvenience regarding toilet smell and narrow facility. Concerning this issue, I raised issue to be more focus to guest satisfaction to all related department. and I will find the way to solve the issue. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Nari

good location and great service

Customer review rating 4.4/5

Youngrang I. Friends - 30/12/2019 Confirmed reviews ALL

Room was quite small though, tidy and clean. I wish it has more space to hang stuff - especially towels. The best part was the service. I would like to say thank to the general manager and Luna for helping us to find good restaurants.

L. Young Rang님께, ibis budget Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 특히, 객실의 깔끔함과 깨끗함, 친절한 직원들의 서비스에 대해서 긍정적인 평가를 내려주셔서 진심으로 감사의 말씀을 드립니다. 고객님께서 남겨주신 객실안의 공간활용 및 어메니티 관리 부분에대한 코멘트를 잘 기록하여, 해당 부서장에게 내용 전달하여 추후 레노베이션시 개선사항으로 검토 할 수 있도록 하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 귀한 시간 내어 따뜻한 칭찬과 개선할 점에 대해 고견 남겨주셔서 진심으로 감사 드리며, 전달 주신 의견을 바탕으로 서비스 품질 향상에 더욱 힘쓰도록 하겠습니다. 감사합니다. Lee Sak 드림

Hotel staff intruded into the room.

Customer review rating 4.4/5

J Couples - 28/12/2019 Confirmed reviews ALL

Hotel staff intruded into the room.

B. Huyk Joon 회원님 이비스버젯앰배서더부산해운대를 찾아주시고 시간내어 후기 남겨주셔서 대단히 감사합니다. 먼저 투숙 기간 내에 쾌적한 투숙환경을 제공해 드리지 못한 점에 대해 깊이 사과드립니다. 이미 저희 야간 직원을 통해 전달 받으셨을테지만 사건은 투숙 기간의 오전 시간에 저희 시설팀 직원의 착오로 고객님의 투숙 객실을 비어있는 방이라고 생각하고 방문한 것으로 확인하였습니다. 물론 저희 호텔은 비어있는 방이 확실할지라도 벨링과 노크를 3회 이상 실시한 후 소속을 밝히고 객실안으로 들어가는 것을 규정합니다. 하지만 근무자의 객실 착오 뿐 아니라 지켜져야 할 업무 프로시저가 누락되었던 점에 대해 직원 관리에 대한 소홀함이 있었지 않았는지에 대해 사건 발생 이후 관리자의 즉각적인 조치가 있어야 하였음에도 불구하고 직접 뵙지 못했던 점에 대해 더욱 죄송한 마음입니다. 야간 근무 직원을 통해 늦은 퇴실과 조식 제공이 진행된 것으로 확인하였으나 고객님께서 바라셨던 점은 일어날 수 없는 일에 대한 발생 원인의 충분한 설명과 진심어린 사과였지 않을까하는 생각에 마음이 무겁습니다. 고객님께서 남겨주신 후기를 호텔 전 직원과 공유하고 주기적인 교육을 통해 반복적인 일이 일어나지 않도록 준비하겠습니다. 다시한번 기대에 미치지 못한 투숙을 제공해 드린점에 대해 깊이 사과드립니다. 감사합니다. Lee Sak 드림

Value for money, good location

Customer review rating 4.4/5

M. W. C. Families - 20/12/2019 Confirmed reviews ALL

Basic services available. Good value for money and the location was good. Worth paying for the top floor with great views of morning sunrise! Staff were friendly and helpful.

Dear Wei C. M., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your four nights stay and good location, great view and friendly staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

A budgeted experience at the ibis

Customer review rating 4.4/5

Dr M. Y. K. Business - 13/12/2019 Confirmed reviews ALL

I am a traveler from India and I was attending a Congress in Busan .It was a decent experience at the Ibis

Dear Mikal K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I am really happy about that you had decent experience during staying at our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Dr

Customer review rating 4.4/5

Marlon Business - 10/12/2019 Confirmed reviews ALL

Great service and helpful staff. Excellent location, value and facilities.

Dear Marlon C., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your nine nights stay and great service, helpful staffs, good location, valuable and good facility. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

pleasantly surprised

Customer review rating 4.4/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Room: extremely clean Linen: clean & tidy rest rooms: well maintained overall: excellent

Dear Ramaiya K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I deeply appreciate your compliment regarding your three nights and clean room, neat linen and clean toilet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Comfortable stay; good location

Customer review rating 4.4/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

The room was very comfortable. The location was great for Haeundae Beach and the surrounding area.

Dear Alexander Sebastian B., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especailly, I deeply appreciate your compliment regarding your three nights stay and comfortable room and good location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Stay was decent but not enjoyable

Customer review rating 4.4/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

The room had dead bugs in it, the sauna was small, the gym nonexistent, but the bed was comfortable. I lost a room key and was charged 10,000 won which is ridiculous as those keycards are cheap.

Dear Shawn S., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your 4 nights stay and comfortable bed. However, we are very sorry about our room cleanliness, narrow facilities. We will tell to relevant department about your comments and will not be happening for your next visit to our hotel. And also, for the later renovation, we will refer to your comments to our hotel facilities to make better environment. Lastly, we are very sorry about that you paid 10,000 won for your lost room key. It is our regulation of our hotel that says on our hotel room key card. But again we are very sorry about charging you a fee for lost room key. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Nice and affordable

Customer review rating 4.4/5

Trond W. Business - 18/11/2019 Confirmed reviews ALL

Very nice, helpful and quick receptionists. Very nice and clean room

Dear Trond W., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your 2nights stay and helpful service and nice and clean room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Lives up to its “budget” name

Customer review rating 4.4/5

Heffy Business - 18/11/2019 Confirmed reviews ALL

Microscopic rooms with nowhere to keep luggage except on the desk and window ledge. Zipper beds but well put together with mattress pad. Small TV but good selection of channels. Split water closet for the toilet which always had a weird smell and not in that way.... shower was also quite small and vanity to match. Nothing about this place would bring me back except possibly the price but even that is a stretch.

Dear Jeffrey R., Thank you for taking the time to tell us about your experience at the ibis budget Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all, we are very sorry about your staying in small room. We will record your comments to our hotel that for your next stay in our hotel could be select for clean room and bigger room. Second of all, again we are sorry about our room condition that smell made you unhappy while you staying. We will talk about this situation to relate department and we will try hard to make more clean room for your next staying in our hotel. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Lee Sak

Fantastic!

Customer review rating 4.4/5

Hl Couples - 15/11/2019 Confirmed reviews ALL

1st time staying at Ibis Budget. Was amazed by the size and condition of our room. Was expecting a small room but to our surprise, it was much more spacious than the Ibis in Seoul. Looks like a brand new hotel. Very well maintained for a 5yr old. Just a few minutes' walk to Haeundae beach/subway/restaurants/mkt. Staffs are friendly & helpful too. Will be back here for our next Busan trip! Keep it up ....

Dear Hui Ling K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your two nights stay and big size and good condition room, closer to Haeundae, friendly staffs service. We are very thanks about your comments to us and well maintained hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be soon and will have a good stay as the previous one. Sincerely, Front Office Lee Sak

Good service and great environment

Customer review rating 4.4/5

Anonymous Couples - 11/11/2019 Confirmed reviews ALL

The room was small but well thought out and clean. Staff were great and very helpful.

Dear Chris Z., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. Especially, we are very appreciate with your comments about our service, environment, clean room and helpful staffs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Clean room and nice breakfast

Customer review rating 4.4/5

Y. S. Solo - 01/11/2019 Confirmed reviews ALL

The breakfast is really nice and room is clean. I would like to try another Accor hotels next time. :)

Dear Shihyu Y., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding your one night stay and our breakfast and clean room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

I was able to check in without much hassle, Some people in Busan National Science Museum did it for me.

Customer review rating 4.4/5

Rolando M. Solo - 30/10/2019 Confirmed reviews ALL

The Room and the hotel accommodation is just fine with my needs. . . .sleep overnight for 4 days and attend a whole day workshop everyday. I spent time every morning in the hotel breakfast buffet which I do really enjoy. Thanks to your frontliners,our, accommodating staff, even the cleaners in the 6th level( I stayed at 602), are OK with me. I hope I can visit Korea again.And stay there in budget hotel.

여행에서 이비스는 정답이다

Customer review rating 4.4/5

Anonymous Solo - 30/10/2019 Confirmed reviews ALL

Excellent! Great!! Fascinating~!! Clean and convenient! 1min. to Haeundae beach. Wonderful seaview&cityview.

L. Yu Jin님께, ibis budget Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 특히, 객실의 깔끔함과 바다와 가까운 위치, 좋은 오션뷰와 시티뷰에 대해서 긍정적인 평가를 해주셔서 진심으로 감사의 말씀을 드립니다. 그리고 저희 이비스 호텔을 사랑해주셔서 진심으로 감사드립니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 투숙하시는동안 즐겁고 행복한 시간 보내신 것 같아 기쁩니다. 저희 호텔에 관해 남겨주신 따뜻한 말씀은 모든 직원들과 공유하여 고객님께서 보여주신 저희 호텔에 대한 믿음을 계속 지켜낼 수 있도록 더욱 노력하겠습니다. 다시 한번 감사드리며 빠른 시일내에 다시 인사드리기를 고대합니다. 감사합니다. L. Sak 드림

It was great stay~~!!

Customer review rating 4.4/5

김. Business - 28/10/2019 Confirmed reviews ALL

good location good view good staff

K. Young Kwan님께, ibis budget Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 특히 호텔의 위치와 좋은 뷰, 친절한 직원들의 서비스 대해서 긍정적인 평가를 해주셔서 진심으로 감사의 말씀을 드립니다. 지속적으로 같은 좋은 호텔 이미지를 유지하기 위하여, 저희 임직원 일동 최선을 다해 노력하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 호텔에 머무르시는 동안 편안한 숙박이 되셨다고 하니 기쁩니다.추후 방문시 보다 즐거운 시간 보내실 수 있도록 최선을 다하겠습니다. 감사합니다. Lee Sak 드림

great!

Customer review rating 4.4/5

N. A. A. W. Solo - 20/10/2019 Confirmed reviews ALL

great!

Dear Amirabintiabdwahab N., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Lee Sak

Good

Customer review rating 4.4/5

Kris K. Friends - 15/10/2019 Confirmed reviews ALL

Very good

Dear Kris k., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Font Office Lee Sak

So far so good

Customer review rating 4.4/5

Patrick C. Solo - 12/10/2019 Confirmed reviews ALL

Need to wait until 3pm for check-in

Dear Chung Leung Patrick C., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I deeply apologies your inconvenience check-in time. I want to tell you with this situation is that if we had an available room when you arrived at our hotel, we could help you check-in more earlier. But it was on the weekend and cleaning rooms could not be faster than weekdays. I really apologies again with this situation and if you visit our hotel again someday, we would like you to check-in early with clean room for sure. Thank you again for sharing your experience, and we hope your next visit will be soon and make you more happier than the previous visit. Sincerely, Lee Sak Front Office
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