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ibis budget Ambassador Busan Haeundae 2 stars

Customer review rating 4.4/5 3,951 reviews

ALLSAFE approved hotel

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ibis budget Ambassador Busan Haeundae
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+ 16 Services

Hotel extras

  • Beach front view

  • Value for money

  • Comfortable beds

  • Walking distance to Haeundae beach

  • Family room with a bunk bed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • GIMHAE INT AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis budget Ambassador Busan Haeundae

8, 209 Beon-gil
Haeundaehaebyeon-ro
Haeundae-gu
48093 busan
korea, republic of

Tel: +82519011100

Fax: (+82)51/9011112

Check-in from 15h00

Check out up to 11h00

  • Busan Station :  1003 Dongbaek island

  • Haeundae Station :  Line#2 Haeundae /Exit 7

  • By plane

    GIMHAE INT AIRPORT At 31km / 19 miles - Shuttle paying

  • By plane

    GIMHAE INTL At 31km / 19.26 miles

  • By train

    BUSAN STATION At 16km / 9.94 miles

GPS :35.159543, 129.154267

Our accommodation(s)

Our restaurants and bars

LA MATINÉE

Type of cuisine: International

Enjoy a meal with that allows to feel free of Haeundae Beach.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis budget Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,951 reviews

TripAdvisor Rating 4.0/5

388 reviews

"Absolutely well located", "amazing ocean view", "Nice Room condition"

Customer review rating 5.0/5

Suhyun P. Friends - 11/08/2021 Confirmed reviews ALL

The room was small but totally fine. Kind staffs and Super good Stay!!!

Dear Soo Hyeon P., Thank you for staying at ibis Budget Ambassador Busan Haeundae and for giving us a positive review overall. With the warm reviews you have left, our team worms will be able to work harder for better service. Various reservation promotions are currently in progress, so if you refer to it for your next stay, you will be able to have a more comfortable and enjoyable stay. Thank you again, we are waiting for you with better service and improved appearance. I hope you have a happy and energetic day today. Sincerely,

Good stay as always!

Customer review rating 4.0/5

K. Solo - 19/07/2021 Confirmed reviews ALL

Nice view, good location, reasonable price and very kind staffs!!

Dear Soo Hee K., Thank you for staying at our hotel and participating in your review. However, we sincerely apologize for the inconvenience caused by the soundproofing and insufficient parking space in the room. On the day of check-in, the room occupancy was high, so there was some noise. We will leave a note on the contents so that we can help you with priority assignment to a quieter room as much as possible during your next stay. Currently, we are trying to provide parking facilities in various ways to minimize inconvenience related to parking, but we ask for your understanding that it may take some time. We sincerely apologize for the inconvenience caused during your stay, and we will share it with all of you so that we can improve the shortcomings as soon as possible. I hope you are always full of good things, and I hope to see you again. Sincerely,

Poor room configuration

Customer review rating 1.5/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Only one king size bed room available, and it was handicap config. Since it was accessable by wheel chair, bathroom was full of skid mark of wheel chair.

Dear Bong Seok L., Thank you for visiting our hotel and sharing your review. It seems that you were not satisfied with the service during your stay in the Superior Room. This room is for guests with disabilities and there is only one in the hotel, and the toilet is different from other rooms. Please understand that the bed is also of low height. If you book a Superior Family Room on your next stay, I think it will be a more comfortable stay. This room is also the largest, with only one room in the hotel, and consists of one king-size bed and one single-size bed. We are always working hard to provide our customers with the best service and create pleasant memories, but we ask for your understanding that there may be shortcomings. Once again, thank you for participating in the review, and we will always strive to be an ibis budget. Sincerely,

Well located and clean rooms.

Customer review rating 5.0/5

Estephani Friends - 30/06/2021 Confirmed reviews ALL

I checked in around 10pm, after being dissatisfied with another hotel. The staff here spoke English very well. I can speak very little Korean but they were very understanding and kind. They showed me pictures of the rooms before paying to make sure I was comfortable. They also have breakfast in the lobby and a gym. I was being happy with my stay. Breakfast is also great for the price. I would definitely recommend this place and will stay here again.

Dear Nicole D., I helped check in, and thank you so much for leaving such a review. We wanted to help you allocate a better twin room because you were staying with a friend at the time of check-in, but we ask for your understanding that all rooms were occupied at the time of check-in, so we were inevitably assigned to the corner. We are very glad that you enjoyed our breakfast. For your next stay, if possible, even if you book with a city view, we will help you arrange a room with a view of the sea. Thank you so much for leaving a review, we hope to see you again. Sincerely,

Well located, clean and super friendly

Customer review rating 5.0/5

Yangie Families - 27/06/2021 Confirmed reviews ALL

Close to beach, the breakfast is really friendly for moslems

Dear Yangie P., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. I deeply appreciate your good score for our location and breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay

Customer review rating 5.0/5

Anonymous Couples - 20/06/2021 Confirmed reviews ALL

Very comfortable ~ nice view with awesome and helpful staff! Will stay here again soon!

Dear Azrielle J., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Overall, I deeply appreciate your good score for our location and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Ambassador Busan Haeundae

Well located

Customer review rating 3.5/5

Jj Families - 29/04/2021 Confirmed reviews ALL

I was satisfield about veiw, but not about service

Dear Guest, Thank you for taking your time to tell us about your experience at the ibis budget Ambassador Busan Haeundae. Firstly, I deeply appreciate that you got satisfied by the view from the room of our hotel. Otherwise, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially, I deeply apologies your inconvenience regarding the service that you mentioned on the comments. I raise issue all related department and staffs to check room status exactly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Erin

Quite well located

Customer review rating 4.5/5

Anonymous Solo - 07/04/2021 Confirmed reviews ALL

quite near at the beach side with literally afforable price

Dear, We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your kind comment regarding location of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Ambassador Busan Haeundae Sincerely, Front Office Erin

great view

Customer review rating 4.0/5

하. Business - 01/04/2021 Confirmed reviews ALL

I really enjoyed watching the ocean in the morning.

Dear Jo Woong H., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I would like to thank you for your kind comment regarding the view of the sea view was fantastic during your stay.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office -Erin

Well located

Customer review rating 3.5/5

Jam Friends - 29/03/2021 Confirmed reviews ALL

It was nice. Good facilities at a cheap price. There was also an ocean view which was nice. Occasionally there would be the smell of cigarettes, which I assume came from other rooms. There should be a strict no smoking in the hotel rooms policy.

Dear, Guest. We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. Especially, I would like to express sincere appreciation concerning your positive comment regarding helpful and friendly cleaning staff. On the other hand, I apologize your inconvenience regarding the smell of cigarettes. I well noted your feedback for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office-Erin

Clean rooms + quiet but great location

Customer review rating 4.5/5

S Y. Solo - 12/03/2021 Confirmed reviews ALL

Stayed for two nights. The hotel was a bit of a walk (10-15 min) from the main happenings, but still a 3min walk to the Haeundae beach and close to dongbaek (camellia) island. The room is quite compact with a separate wash bin, toilet, and shower bin, but kept really clean with a window and a desk and a full size mirror, that were all useful. Clean room + comfortable bed is all I need, and this room met my needs for this price. Plus, great location and still quiet. Thank you to the housekeeping team for maintaining the rooms squeaky clean!

Dear, Guest. We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Erin

aweful condtion of room!

Customer review rating 1.0/5

Yoanna C. Solo - 07/02/2021 Confirmed reviews ALL

tiny,smelly,unfriendly ect.

Dear Yoanna C., Thank you for taking the time to tell us about your experience at the ibis budget Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologize for the overall inconvenience of your stay, and we will take action against the condition of the room, especially odors and noise. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Gemma

Very Kind clerks

TripAdvisor rating 5.0/5

just12272021 03/02/2021 TripAdvisor review

All of employees are very kind and careful. We're touched. Cozy beds. Bedclothes feels so good. Great view.(I saw the sunrise at the window) The room was small but I can accept because of the charges.

Dear, Guest. We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Overall, I deeply appreciate your good score for our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Ambassador Busan Haeundae - Front Office Erin

Good stay with nice view, but disappointed about welcome drink

Customer review rating 3.5/5

Kyungju C. Solo - 16/12/2020 Confirmed reviews ALL

Got a room upgrade, enjoyed ocean view. Generally satisfied but couldn’t get my welcome drink as gold member. I was informed (by welcome letter) that this hotel is pilot hotel, so they don’t provide welcome drink. But there’s other way to provide welcome drink such as set up some drink in the mini-bar or you can hand over beer & snacks upon check-in (like ibis style dragon city). I feel like this hotel just doesn’t want to provide this service. Then, can you remove excuse of ‘pilot hotel’? Please check the meaning of pilot. Your hotel is not steer the service or standard of Accor as pilot hotel, you are way behind.

C. Kyung Ju님께, ibis budget Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 먼저, 깊은 관심과 애정으로 저희 호텔을 방문해주셔서 감사드립니다. 다만, 호텔에 머무르시는동안 기대에 충분히 부응해드리지 못한 것 같아 죄송합니다. 이와 관련하여서는, 고객님의 코멘트를 잘 기록하여, 적극적으로 개선사항으로 검토할 수 있도록 하겠습니다. 이비스 버젯 고객님들께서 흡족 해하신 점은 물론, 개선이 필요하다고 생각하시는 점에 대해서도 항상 귀를 기울이고 있습니다. 부족한 점은 반드시 개선하여 보다 나은 서비스 제공을 위해 노력하겠습니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Front Office Nari

Good stay

Customer review rating 5.0/5

Anonymous Business - 04/12/2020 Confirmed reviews ALL

Good

Dear, Guest We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. Especially, I would like to express thank you for your comment concerning overall positive comment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nari, Front Office.

very good stay

Customer review rating 5.0/5

K. Y. Couples - 31/10/2020 Confirmed reviews ALL

.

고객님께, ibis budget Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 먼저, 전반적으로 긍정적인 평가를 남겨주셔 감사드립니다. 투숙하시는동안 좋은 시간을 보내신 것 같아 저 또한 기쁘네요. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Front Office Nari.

The room was small, but the room was clean and the staff service was good.

TripAdvisor rating 4.0/5

hmgkblue 13/10/2020 TripAdvisor review

The room was small, but the room was clean and the staff service was good. I was satisfied because I could see the sea out of the window. One disadvantage was that the bathroom smelled a little bad in the room.

Dear, hmgkblue We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. Especially, I would like to express sincerest appreciation regarding friendly staffs and cleanness of room, good view. On the other hand, I apologize your inconvenience concerning size of room and toilet smell. Regarding the comments, I well noted for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nari.

Well located

Customer review rating 3.5/5

Michael Friends - 09/09/2020 Confirmed reviews ALL

The location is good, rooms clean but the toilets were smelly. I was disappointed by the fact that I was misled by hotels.com as they showed me a twin room image while it was a double bed and I was charged for more. It is not a money issue but it would be better if the image of the room you book was correctly uploaded.

Dear Kouk Jou K., We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding location and cleanness of room, friendly staff. On the other hand, I apologize your inconvenience concerning . Regarding smell of the toilet and online reservation site.I well noted for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Nari.

5-Stars View

TripAdvisor rating 5.0/5

triggerlim Solo travel - 04/04/2019 TripAdvisor review

If you want an ocean front room, get the ocean view rooms. It is a little more than city view but it's much cheaper than other hotels. It is centrally located and a short walk to all the eateries on the left and a supermarket on the right. In front, is the famous 2005 APEC venue.

Dear triggerlim We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding ocean view room and good location, reasonable price. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sung Hoon Kim General Manager ibis budget Ambassador Busan Haeundae

Nice Hotel by the Beach

TripAdvisor rating 4.0/5

thekneeeees Solo travel - 28/10/2018 TripAdvisor review

The hotel is clean with all the amenities one need. It is near Haeundae beach, and the shopping street with great food choices. Hotel is located near to bus stop and Haeundae subway station. Good place to relax and recharge.

Dear, thekneeeees We very much appreciate your comments regarding your stay at the ibis budget Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. Especially, I deeply appreciate your compliment regarding 5min walk to beach, room condition, good location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sung Hoon Kim General Manager ibis budget Ambassador Busan Haeundae

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