Hôtel Sofitel Shenyang Lido 5 étoiles

Note Avis clients (Note ALL) 4.5/5 3 622 avis

Hôtel labellisé ALLSAFE

Message d'information

+ 23 Services

Les plus de l'hôtel

  • En plein coeur du centre d'affaires

  • Cuisine française authentique pour les fins gourmets

  • Havre d'élégance et de tranquillité

  • Now to Feb29, pay RMB 88 at counter and enjoy breakfast and evening happy hour at Club Lounge

  • Offre spéciale hiver : Petit déjeuner gratuit pour les chambres récemment rénovées

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Localisation de l'hôtel

Sofitel Shenyang Lido

386 Qingnian Avenue
Heping District
110004 shenyang
china

Fax : (+86)24/23180000

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • SUMMER PALACE:  SUMMER PALACE

  • AIRPORT:  2 Shi Tu Shu Guan Station/C1

  • NORTH STATION:  2 Shi Tu Shu Guan Station/C1

  • SHENYANG METRO:  SHENYANG LIBRARY

  • SHENYANG STATION:  152 Xia Gong Station

  • Par avion

    TAOXIAN AIRPORT À 20km / 12,43 miles

  • Par avion

    TAOXIAN AIRPORT À 20km / 12,43 miles - Navette payante

  • Par train

    NORTH RAILWAY STATION À 8km / 4,97 miles

  • Par train

    NORTH STATION À 8km / 4,97 miles

GPS:41.7572, 123.436

Services de l'hôtel

Check-in à partir de - Check-out jusqu'à

En résumé
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Nos hébergements

Sofitel propose des chambres et salons Executive Floor avec divers avantages et services personnalisés. Profitez de l'attention de notre personnel et de nos maîtres d'hôtel passionnés au Club Lounge et dans les chambres.

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion: 11

  • Surface maximum: 768

  • Capacité maximum: 600 personnes

  • Capacité maximum en banquet: 400 personnes

En savoir plus

Les avis de nos clients
Sofitel Shenyang Lido

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.5/5

3 622 avis

Note TripAdvisor 5.0/5

1 726 avis

2021 Certificat d'Excellence TripAdvisor
Certificat d'excellence 2021

Une année excellente en tout point !

Note Avis clients 5.0/5

Sébastien B. Professionnel - 16/08/2021 Avis confirmés ALL

J'ai résidé un an dans cet hôtel et j'en garde un excellent souvenir. Les prestations sont bonnes, les services au rendez-vous et par dessus tout, le personnel est vraiment attentif à vous rendre le séjour agréable.

Dear Mr. Sebastien Olivier B., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bien situé, très propre, personnel aux petits soins, impeccable.

Note Avis clients 5.0/5

Stéphane Professionnel - 16/04/2021 Avis confirmés ALL

Accueil chaleureux et professionnel. Les chambres sont très propres et bien équipées. Si vous souhaitez un séjour impeccable je vous recommande cet hôtel. Un grand merci.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Juste passable

Note Avis clients 3.0/5

Y. Entre amis - 15/12/2020 Avis confirmés ALL

Comme la plus part de Sofitel en Chine, il n’y a que la marque, sans esprit

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nouvel environnement très agréable avec un service à la hauteur de mes attentes

Note Avis clients 4.5/5

Alexis Professionnel - 03/12/2019 Avis confirmés ALL

Très surpris du nouvel cadre après les travaux, le changement est et radical et remarquable, surtout pour les chambres, la salle de gym et le lounge au 26ème. Le service était très bien également, personnels très attentionnés. Félicitations et bonne continuation.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Bon séjour

Note Avis clients 4.0/5

Anonyme Professionnel - 30/09/2019 Avis confirmés ALL

A part une bouteille de vin avec un vin bouchonné (pas de la faute de l'hotel) et une longue attente pour récupérer un colis. Le voyage fut parfait

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Hotel agréable avec chambres refaites

Note Avis clients 4.5/5

Nico Professionnel - 30/09/2019 Avis confirmés ALL

Chambres confortables refaites, personnel agréable. Petit déjeuner et diner dans une zone temporaire encore en travaux. Signal wifi très faible, quasi inutilisable

Dear Mr.A., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.IT manager and I went to your room check with Wifi device,laptop,Andriod phone and Iphone to test the signal,so far it works good.May I know what kinds of internet have you browse,it is quite slow once connect with foreign website in China.Please share with me that we can try to figure out in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Toujours un plaisir de revenir au Sofitel de Shenyang

Note Avis clients 5.0/5

Anonyme Voyage solo - 02/09/2019 Avis confirmés ALL

Personnel courtois, chambres refaites à neuf. Parfait!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager
Note Avis clients 3.0/5

Anonyme Professionnel - 27/08/2019 Avis confirmés ALL

Je regrette de ne pas avoir eu ma chambre nettoyée et le linge lavé la 2eme jour. La qualité de restauration été plutôt moyenne.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We inevstigated with Housekeeping that your room showed on Do not Disturb light,and there was no self phone that we can contact you,so finally we left a cleaning card to mention you can contact us if you need room cleaning at any time.About your laundry,because you did not fill up the laundry list and sign.We can not wash them without your signature.I am sorry for your inconvenience. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

bon service

Note Avis clients 4.5/5

Anonyme En famille - 22/08/2019 Avis confirmés ALL

très bon service depuis l'entrée et aussi pendant les séjours.

尊敬的柯女士: 感谢惠赐有关下榻沈阳丽都索菲特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 郭野 宾客体验经理

No surprise...as usual in this hotel

Note Avis clients 4.0/5

Jacques C. Professionnel - 30/07/2019 Avis confirmés ALL

J’ai passé deux nuits. L’amenagement De l’hotel évolue. Les chambres sont bien refaites. C’est bien pour un séjour business.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Très agreable

Note Avis clients 4.5/5

Anonyme Professionnel - 27/07/2019 Avis confirmés ALL

Expérience très agréable tant pour la chambre que pour le petit déjeuner et la disponibilité du personnel. Un meilleur signal du réseau wifi serait appréciable.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Our IT manager already work on wifi solution.We wish that can create a wonderful experience after it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Insipide

Note Avis clients 2.5/5

Anonyme Professionnel - 13/04/2019 Avis confirmés ALL

Personnel sympathique mais qui ne répond pas aux demandes. Chambres bruyantes sur l’avenue (très mauvaises fenêtres malgré des travaux récents) Propre. Spacieux, bonne literie. Système AC rénové très bien peu bruyant. Beaucoup d’infrastructures fermées (renovation - spa, restaurant..)

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I already shared your feedback with our management team.We conducted our monthly training for all staffs and also monitor them.I will add your preference to arrange a quiet room for your next arrival.In order to provide a excellent experience all guests。The renovation is still in progress step by step.I believe it will be a wonderful experience for all our guests in the future and wish you can be one of the first guests to experience our new facilities.Please let me know your further schedule. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager
Note Avis clients 3.5/5

Anonyme Professionnel - 06/12/2018 Avis confirmés ALL

- bon 1er accueil - attention au suivi

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I shared your feedback with IT manager.We will check your last room internet connection and speed,please let us know if there is any issue duing your stay next time. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experience Manager

Pleinement satisfait comme je l’attendais.

Note Avis clients 4.0/5

Jacques C. Professionnel - 30/08/2018 Avis confirmés ALL

Une nuit à l’hotel avec petit déjeuner. Je connais déjà l’hotel. L’accueil est bien. Satisfait de mon étape sans surprise au Sofitel de Shenyang.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Boln séjour

Note Avis clients 4.0/5

David Professionnel - 24/05/2018 Avis confirmés ALL

Très bon accueil mais hôtel à rafraichir.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.The hotel renovation is under progress.I am sure it bring your brand new experience after the renovation.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Séjour à Shenyang

Note TripAdvisor 3.0/5

MarcG2099 Voyage solo - 18/11/2014 Avis TripAdvisor

Hôtel très bien situé à Shenyang. De très bonnes prestations générales gâchées par de nombreux détails qui marquent une insuffisance de sérieux pour ce type d'hôtel, comme une pomme de douche cassée, un coffre qui ne fonctionne pas, des prises de courant non adaptées, une boisson de bienvenue imbuvable

Dear Marc, Thank you for taking the time to share your experience with us and with the other travellers of Trip Advisor. Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. We noted your comment regarding the need to upgrade certain facility of our hotel. Therefore, we are already in progress of modernize our facility from floor to floor. Your feedback is very important to us. Rest assured that the Department Head concerned has been informed who will be taking the appropriate measures in order to address the issues which you raised. It is our hope that you will give us the opportunity to better serve you in the near future. With best regards, Nancy Zhou Guest Experience Manager

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