Sofitel Shenyang Lido Hotel 5 stars

Customer review rating 4.5/5 3,282 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Shenyang Lido
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Your hub in the business district

  • Authentic French dining for connoisseurs

  • Stylish and serene sanctuaries

  • Now to Feb29, pay RMB 88 at counter and enjoy breakfast and evening happy hour at Club Lounge

  • Winter special offer: Free breakfast for the newly renovated rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • TAOXIAN AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf
  • Other sports activitiesPaying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Shenyang Lido

386 Qingnian Avenue
Heping District
110004
shenyang
china

Tel: +862423188888

Fax: (+86)24/23180000

Check-in from 14h00

Check out up to 12h00

  • SUMMER PALACE :  SUMMER PALACE

  • AIRPORT :  2 Shi Tu Shu Guan Station/C1

  • NORTH STATION :  2 Shi Tu Shu Guan Station/C1

  • SHENYANG METRO :  SHENYANG LIBRARY

  • SHENYANG STATION :  152 Xia Gong Station

  • By plane

    TAOXIAN AIRPORT At 20km / 12.43 miles

  • By plane

    TAOXIAN AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    NORTH RAILWAY STATION At 8km / 4.97 miles

  • By train

    NORTH STATION At 8km / 4.97 miles

GPS :41.7572, 123.436

Our accommodations

Set in a convienient location, this French luxury hotel offers 374 guest rooms and suites and 134 serviced apartments featuring luxury amenities to make you enjoy a wonderful stay. Sofitel offers Executive Floor rooms and lounges that provide additional benefits with personalized service. Attentive services from dedicated team of staff and butlers in the comfort of the Club Lounge and rooms.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millesime Access, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

LE CHINOIS

Type of cuisine: Chinese

Located on the 3nd floor. Offers sumptuous cantonese dishes as well as an array of regional and local specialites. In addition to the main dining area, features 11 spacious private rooms, an ideal place for entertaining.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE LIDO

Type of cuisine: International

Located on the 2nd floor.The stylish Café Lido delivers a most chic dinning experience, themed buffets and elaborate a la carte menu provide a range of delicious food from around the world.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BELLEVUE BISTRO

Type of cuisine: Bistro

La Bellevue French Cuisine is a modern French cuisine restaurant. Well-designed decoration brings comfortable and romantic atmosphere for guests. To experience the high quality of life, La Bellevue is the ideal choice!

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM LOUNGE

Non contractual photo

Located in the magnificent lobby around the grand marble staircase, it is the perfect place to meet for cocktails and elegant afternoon teas. Spacious yet intimate, the lounge offers unobtrusive live entertainment from late afternoon through the evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MEZZA BAR

Non contractual photo

Located on the 2nd floor. Offers the largest choice of beers and wines in Shenyang and is the perfect venue to escape from the hustle and bustle of life into a friendly pub atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 768

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Sofitel Shenyang Lido

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,282 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,559 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

As Diamond-member in Shenyang

TripAdvisor rating 5.0/5

X2401YMtw Business - 07/08/2020 TripAdvisor review

Warm welcome, very good executive lounge - thanks for Stella; free parking; time to finish the breakfast-service or the happy-jour-service is too early - think about to extend - especialy on weekend; will be back soon.

Nice stay, friendly, but the entrance under construction

TripAdvisor rating 5.0/5

sbecher Business - 12/07/2020 TripAdvisor review

The stay was nice and well, the rooms are clean and large and the staff was very helpful in arranging. Unfortunately the entry was under construction and it was hard for me to find the right place to enter the buidling. Also I had to carry my baggage up the stairs as there was no ramp.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.The hotel main entrance is under renovation.We plan to reopen it end of this month.Indeed the temporary entrance is inconvenient for guests to carry their luggages.I shared your feedback with our securities and concierge staffs to pay more attention with it.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Good location and comfortable stay, staff excellent.

Customer review rating 4.5/5

Paul R. Business - 10/07/2020 Confirmed reviews ALL

Very enjoyable experience due to the friendly staff, Susan, Jason, Tina, Icy, Lisa and Keith have been very helpful and generous with there time.

Dear Paul, We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Good stay

Customer review rating 4.5/5

James M. Business - 23/06/2020 Confirmed reviews ALL

Great the best

Dear Mr. m., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Ok

Customer review rating 4.5/5

Anonymous Business - 28/03/2020 Confirmed reviews ALL

Service very nice and professional. Unflexibel management. Gym closed, denied to have two kettle ell weights in room. Very disappointing. Club sandwich good roomservice. Pizza overpriced and very bad and small. Wine catastrophic. Headache for 1 full day after.

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Sofitel Shenyang Lido. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Affected by epidemic the goverment forced to closed all the entertainment venues.We had to closed our Gym also.I am sorry for all your inconvenience.I did feel it was quite inflexible if any of guests only need two kettles in his room.Anyway I forwarded all your comments to relative department managers.Specially about our F&B part.We need to do some adjustment for that. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jimmy Guo Guest Experiernce Manager

Thank you Sofitel Shenyang

TripAdvisor rating 5.0/5

ramonshengjunchen 29/01/2020 TripAdvisor review

Very impressive stay . I used to travel a lot with 5 star hotels around China and SEA , while this hotel are one of the most impressive . * new facility * warm service i would very much thanks for kind service provided from the reception Cindy , who help me do the booking and check-in & out for the previous two stays . very nice experience . I will come again if next travel to shenyang . Thank you .

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This nomination of our staff will also encourage more and more staffs to provide their excellent service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Excellent facilities

Customer review rating 4.5/5

R Business - 27/01/2020 Confirmed reviews ALL

Loved the gym, excellent service at front desk, concierge, housekeeping and restaurant

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.The brand new Cafe Lido restaurant will open very soon on 2nd floor.We will you can get a wonderful experience when you come to our hotel in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Superb!

Customer review rating 4.5/5

Sushant P. Business - 02/01/2020 Confirmed reviews ALL

Nice hotel, facilities are awesome and wonderful staff

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

An Execellent Hotel with a minor incident during stay.

TripAdvisor rating 5.0/5

615happytraveller Business - 29/12/2019 TripAdvisor review

I have already written a review for my recent stay in great details, together with the mention of one minor incident. The response from the hotel is the simple standard response of "Thank you....." and ends with "we hope your next visit will be as pleasant as the previous one." There is no mention on the small negative comments that I had with bath room amenities, and I am not sure whether the next visit will be pleasant one. I start to wonder whether the guests' comments are being taken seriously by the hotel. Nevertheless, the other aspects are still good, otherwise, I would not have stayed here since 2008, as reflected by my rating below.

Dear Valued Guest, Bonjour from Sofitel Shenyang Lido, Thank you for staying with us with many years and it is our pleasure to received your comments. We appreciated your recognition of our staff.I already shared your feedback with our management team.At the same time we recognized the shortcomings of our service.Also we need to pay more attention about guest services details to aviod this kind of issue and never let the mistake happen again.We will make sure all the facilities and amenities are fully prepared.We are grateful that you shared very detail of your stay, as you mentioned the response was so simple.I should take more serious about each comment.Please accept my sincerest apologies.We are looking forward to create a perfect experience of your next stay.We wish you have a wonderful time. Best regards, Jimmy

Great Comfortable Hotel

Customer review rating 4.5/5

Jack M. Business - 24/12/2019 Confirmed reviews ALL

Enjoyed my comfortable stay and was able to prepare for my teaching assignment. Really enjoyed the variety and quality of food, especially breakfast.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

as always, hotel stuff is a kind of family for me

Customer review rating 4.5/5

Gerhard H. Business - 22/12/2019 Confirmed reviews ALL

perfect new renovated rooms, very good atmosphere, very friendly hotel stuff, Special thanks to Susan, Icy, Lisa, Kobe, Amily, Stella and and........... The only thing witch can and should be improved is the amount of TV channels in the rooms, like have more sports channels like, ESPN, Star Sports and more.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks for your suggestion.I will share your feedback in case we can adjust some more sports channels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Great Place in Shenyang

TripAdvisor rating 5.0/5

jmcenery1 Business - 19/12/2019 TripAdvisor review

Hotel is beautiful and health club is truly a great place. The location was great for my work and a great place to do some follow-up work. Breakfast is outstanding. I would truly recommend staying here. It is located near many excellent restaurants of all varieties.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

For me one of the best Accor hotels worldwide!

TripAdvisor rating 5.0/5

MetroNom-Germany Business - 14/12/2019 TripAdvisor review

For me one of the best Accor hotels worldwide! I was really surprised because I didn't know that the Sofitel had been completely renovated. I've been here twice before, in 2017 and 2018. It used to be an older and solid house with an "ok" factor, but the facility was generally old and the pool and spa area wasn't really nice either. Even more I was really surprised that the hotel 2019 looks completely different and now plays in a completely different quality league. When I checked in very late, shortly before midnight, the staff (“Kobe and Monica”) were really nice, friendly and helpful and organized something to drink for me, the bar and lounge were already closed at that time. The rooms are now bright and decorated in great colors. They used to be very dark with solid wood and looked old and sluggish before. The new colors and the whole interior looks fresh and luxurious. I liked my room very much. All sockets are functional, also there are many USB charging sockets. The Club Lounge for Status guests on the 26th floor has also been completely renovated. The lounge was also very dark in the past and was a bit overwhelming. The complete lounge is now very bright and spacious, looks great! The food offer has be improved and upgraded. The staff in the lounge is also brilliant. “Stella Liu” and her team take care of everything. You will be assigned by a personal butler, in my case “Jason”, he is doing a very good job! I felt very, very comfortable and welcome in the lounge as well as in the hotel in general. For me, actually the best Accor Hotel I've stayed in in the last 10 years. I hope that this will stay that way and that I can look forward to further stays at Sofitel Shenyang Lido.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Good

Customer review rating 4.5/5

L. C. C. Business - 13/12/2019 Confirmed reviews ALL

Good

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

May be the best Accor Hotel I habe ever been!

Customer review rating 4.5/5

Ralf W. Business - 13/12/2019 Confirmed reviews ALL

I was really surprised, because I didn’t know anything about the renovation of the Sofitel. I have been there twice before in 2017 and 2018. Before it was always “ok” but the facility was really old and the Pool and Spa Area even not really nice. So I wondered that in 2019 the Hotel looks totally different and it now plays in a completely different leagaue of quality. When I checked in very late, short before midnight the staff (Kobe and Monica) were really nice, friendly and helpfull and they organised something to drink for me, even the bar and lounge were closed at this time already. The rooms are now bright and decorated in great colors. They used to be very dark with solid wood and looked old and sluggish. The new colors and the whole interior look fresh and luxurious. I liked my room very much. All sockets are functional, there are many USB charging sockets. The Club Lounge for Status guests on the 26th floor has also been completely renovated. This was also very dark in the past and was a bit overwhelming. The complete lounge is now very bright and spacious. The food offer was also upgraded. The staff in the lounge is also great. Stella Liu and her team, in my case Jason, take care of everything and they are really gerat! They are assigned to their own butler. I felt very comfortable and welcome in the lounge as well as in the hotel in general. For me, by far the best Accor Hotel I've stayed in in the last 10 years. I hope that this will stay that way and that I can look forward to further stays at Sofitel Shenyang Lido.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

great

Customer review rating 4.5/5

M. Business - 12/12/2019 Confirmed reviews ALL

short but good

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Excellent Hotel. The Best.

Customer review rating 4.5/5

Daniel W. Business - 10/12/2019 Confirmed reviews ALL

The hotel is beautiful and the staff are most helpful. I found it very hard to find anything to complain about in my five years staying in the longterm residence. All the staff were superb but i must single out Susan and Icy who were magnificent. Thank you so much for making it a home from home. I will stay there again if and when i visit Shenyang. Thank you .

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Above my Expectation

Customer review rating 4.5/5

Eric Business - 09/12/2019 Confirmed reviews ALL

It gives me a comfortable accommodation.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Good

Customer review rating 4.5/5

Baoro Business - 09/12/2019 Confirmed reviews ALL

Nice

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager

Room and Service good

Customer review rating 4.5/5

F., K. Business - 02/12/2019 Confirmed reviews ALL

Room, cleanliness and Service good, but a Variation of the breakfast would be appreciated.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Shenyang Lido. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks for your advise about the breakfast.Indeed our chef also pay attention about it.Our new Cafe Lido will be opening soon.We believe it will be a brand new experience for all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jimmy Guo Guest Experience Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in shenyang