Customer review rating (ALL Rating) 4.4/5 4,413 reviews
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
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Novotel London Canary Wharf
40 Marsh Wall
E14 9TP LONDON
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Access: 1.61 km / 1 mi 25 min walk / 5 min drive
Access: 2.2 km / 1.37 mi 35 min walk / 8 min drive
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BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk.
A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee
Our guest reviews
100% genuine reviews from our guestsFind out more
TripAdvisor rating 5.0/5
DanielaMunteanu TripAdvisor review
The whole experience was awesome! From the room, to the rooftop bar and terrace, the 37 floor restaurant, everything was great! Thank you, Alina, Rebeka, George, Petru, Lee, and Marina for your wonderful services! Daniela
Excellent location and views
TripAdvisor rating 4.0/5
SNandy TripAdvisor review
We had an great stay at the Novotel in Canary Wharf. The staff were efficient and friendly and made us feel very welcome at the front desk. We only stayed for one night on the 12th floor, with an amazing panoramic view of the London skyline, where we could see the Shard, the Gherkin and Walkie Talkie buildings very clearly. The room was fairly basic but just what we needed and we felt it was very good value for the price. It was clean and had everything we needed. The bed was slightly too firm for us, but that is personal preference, so not a problem. The curtains let in a bit too much light through a gap in the middle, and there are no blackout blinds in the room. It would be great to be able to pull the curtains to overlap slightly, to avoid any sunlight peeping through. The bathroom was not particularly sound proofed, so be warned that everything can be heard in the bedroom! Easy fix - turn on the TV or play some music ;D The location is perfect for getting around town. Just a five minute walk over the footbridge to Canary Wharf station, where you can catch the Jubilee and Elizabeth lines, and another 2 minutes to the DLR. Lots of great cafes and restaurants nearby too, so lots of reasons to stay here. We arrived back to the hotel after a night out at around 11pm. Sadly the bar was closed by then, so next time we will make a special effort to see the views from the roof terrace and taste some cocktails at the bar.
Customer review rating 4.0/5
Robert L. Business - Confirmed reviews ALL
Satisfactoriy experience in every respect. Food appeared to be expensive.
Dear Robert, Thank you so very much for your kind words, and we hope to have you with us again soon! All the best, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
Well located, clean and friendly staff
Customer review rating 5.0/5
Mapula Business - Confirmed reviews ALL
Very welcoming - staff was friendly
Dear Mapula, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Novotel London Canary Wharf. We are looking forward to see you again in our Hotel. Best wishes from Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
We stayed in the suite 808, the room was spacious and well laid out. It was noticed that there was loose tobacco on the remote and on the sofa, which whilst there was only a bit, lowered the tone a bit. There is a nice bath in the bedroom area, however, the plug faulty which meant it couldn’t be filled. Only staying for one evening these were minor points, due to our own plans and time scales not worth raising at the time. In general the the experience was pleasant was fast and efficient staff at the front desk and room service was excellent. The breakfast was a nice and relaxed experience save for a member of staff walking over to speak over their colleague and I to inform them of some minor issue which I found to be quite rude if only ill timed. Again, this wasn’t terrible just unexpected. The location was excellent with only one stop from the O2 on the Jubilee line and I would stay here again.
Dear Hare, Thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. It is feedback like your that help us to improve. We would be very happy to have you staying with us again on your next visit to Canary Wharf Best regards, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price