ibis budget Surabaya HR Muhammad 2 stars

TripAdvisor rating 4.0/5 83 reviews
+ 12 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free Shuttle from Airport to Hotel based on schedule

  • Free Early Check In* or Late Check Out

  • Internet Corner and Free Wi-Fi in all hotel

  • 1 Restaurant with Indonesian Authentic Menu

  • High Speed Internet in the room and more than 60 Channel TV with HD Resolution

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Ironing room
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis budget Surabaya HR Muhammad

Jalan Mayjen Hr Muhammad 24
Suko Mangunggal
60189
surabaya
indonesia

Tel: +62317310010

Fax: (+62)31/99020970

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JUANDA At 20km / 12.43 miles

  • By plane

    JUANDA AIRPORT At 20km / 12.43 miles

  • By car

    KOTA SATELIT At 2km / 1.24 miles

  • By train

    GUBENG At 8km / 4.97 miles

GPS :-7.285823, 112.699987

Our accommodations

The 148 room hotel offers essential comfort at budget prices. Each room features the new ibis bedding, 32" flat-screen TV, shower and free WIFI.

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 12
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 12
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water

Standard Room with 1 double bed and a bunk bed

  • Max. number of persons: 4
  • Area: From 12
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water

Our restaurants and bars

BREAKFAST CORNER

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The restaurant offers buffet breakfast, which includes soup, bread, juices, fried rice, fried noodles, tea and coffee.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
ibis budget Surabaya HR Muhammad

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,201 reviews

tripadvisor

TripAdvisor Rating 4.0/5

83 reviews

Usual One

Customer review rating 4.2/5

S Couples - 02/12/2019 Confirmed reviews ALL

It was okay but nothing special. What kinda bothered me a bit was when I had breakfast none of the employee asked me the number of my room, but when I was enjoying my breakfast there was a guy asking me from which room I was. then a couple minutes later, a girl employee asked the same thing. And that was kinda annoying

Dear Ms SHIELLA D., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Budi Setiawan Hotel Manager

Okay

Customer review rating 4.2/5

Jes Families - 29/11/2019 Confirmed reviews ALL

Sadly no one greet us in the entrance door, and a staff seemed too busy even to help us open the entrance door while I was quite occupied carrying my baby and quite few bags. It will be better if there is staff/concierge standby at the entrance helping and greeting customer. And the parking is located outside the building. Other than that, everything is okay.

Dear Ms Jessica felita Y., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. We do apologize your experience still did not meet your expectation. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Budi Setiawan Hotel Manager

on the spot

Customer review rating 4.2/5

Fran C. Business - 19/11/2019 Confirmed reviews ALL

just ok, with the price i am getting is unbeatable with the location and the convenience

Dear Mr. FRAN C., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. Thank you for your understanding regarding our hotel concept especially regarding the room. Our room is designed to provide a simply good night sleep. The design itself is really up to what a customer need for an easy and quick access during the stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Excellent !

Customer review rating 4.2/5

G. Business - 19/11/2019 Confirmed reviews ALL

Clean room, clean bathroom !

Dear Mr. WILLY G. yang terhormat, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

good

Customer review rating 4.2/5

Nining Families - 15/11/2019 Confirmed reviews ALL

small room but nice view and clean, friendly staffs, good services but not to completed drugstore ( medicine, sanitary pad etc )

Ibu HASTUTI P. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

Good budget hotel

Customer review rating 4.2/5

Hartono Couples - 13/11/2019 Confirmed reviews ALL

Need hotel in this specific area just to sleep. This suit perfectly. Some ppl don't like the separate shower and toilet but it is perfect for couple so that we can do 2 things in the same time. Check in is fast and also check out. Room is clean, the only problem is if you have big suit case as the room is quite small (ibis budget size). Many good restaurant in the area (within 1km). It is quite far from downtown though. But perfect for ppl who need to be in western area of Surabaya.

Dear Mr HARTONO N., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Mr J.

Customer review rating 4.2/5

Mr J. Couples - 11/11/2019 Confirmed reviews ALL

It was all very good, except the towels. They are getting very old and thin, discoloured and ragged. A soft, thick towel is wonderful. Your towels can no longer be described as such. They are not at the same standard as the rest of the facilities. Otherwise, well done. A lovely stay.

Dear Mr PETER L., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Location location location

Customer review rating 4.2/5

Judhi H. Solo - 01/11/2019 Confirmed reviews ALL

Great place to stay with avalue for money

Dear Mr. JUDHI H. yang terhormat, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Nice experience with reasonable price

Customer review rating 4.2/5

Fena Business - 25/10/2019 Confirmed reviews ALL

Stayed just for one night and I felt comfortable, the room was clean and the location was strategic. Thank you.

Dear Ms. TRIFENA MAGDALENA A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Verry Confortable

Customer review rating 4.2/5

Wisdar Business - 19/10/2019 Confirmed reviews ALL

The Hotel is very confortable based on the price, food in restaurant is delicious, clean and nice room, staff is very friendly including at the parking area

Dear Mr WISDAR A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Very convinience, quiet and clean

Customer review rating 4.2/5

Poppy K. Business - 16/10/2019 Confirmed reviews ALL

I came to Surabaya on a business trip. I found the hotel was a very nice place to stay

Dear Ms RADEN R., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Enjoy

Customer review rating 4.2/5

Fransiska Couples - 16/10/2019 Confirmed reviews ALL

Luar biasa

Dear FRANSISCA T., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Staying at Ibis on visit to Surabaya.

Customer review rating 4.2/5

Alfred C. Friends - 07/10/2019 Confirmed reviews ALL

We only manage to stay a night, though we booked for 4 nights. On the 2nd day we had to be relocated to another Ibis because the Receptionist informed us that the hotel had to be closed by some Authority. The other hotel had better room layout ie. the Toilet/shower is all within a room. However that hotel didn't have a good resto as per the initial, hence we didn't have a good food outlet option.

Dear Mr ALFRED C., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

affordable price with excellent service

Customer review rating 4.2/5

Anggi Business - 05/10/2019 Confirmed reviews ALL

Your service is quick and efficient, I really enjoyed it. Will comeback for sure

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Awesome Experience

Customer review rating 4.2/5

H. C. Business - 03/10/2019 Confirmed reviews ALL

A pleasant stay as usual.

Dear Mr C. H., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Good

Customer review rating 4.2/5

Santy Solo - 29/09/2019 Confirmed reviews ALL

Small room however very comfortable. Room very clean. Must remembee befor check in should ask toothbrush if you need it.

Dear Mr SANTOSO GUNAWAN Y., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

very good

Customer review rating 4.2/5

Hr. H. H. Solo - 28/09/2019 Confirmed reviews ALL

the staff were professional and warm with nice smile. the room was clean and tidy. the foods were awsome.

Dear Mr. HIMAWAN B. yang terhormat, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager
Customer review rating 4.2/5

Megawati Solo - 24/09/2019 Confirmed reviews ALL

very good

Dear Ibu MEGAWATI N., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Location and value for money

Customer review rating 4.2/5

Judhi H. Solo - 17/09/2019 Confirmed reviews ALL

Great place to stay, reasonable price and close to every places of interest

Dear Mr JUDHI H., We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

Must improve on the toilet.

Customer review rating 4.2/5

A. Friends - 13/09/2019 Confirmed reviews ALL

Compliment. 1. Overall the hotel is clean. 2. Staff are very polite and very helpful. 3. Food are good at WaroengPati. Comment: 1. Room are quite small. 2. Toilet small. 3. Water stagment in toilet(room 1001) 4. Aircon not that cool. 5. Coffee house close early. That's all...tq.

Dear A. BIN NURDIN , We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager
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