Novotel Yangon Max Hotel 5 stars

TripAdvisor rating 4.5/5 1,892 reviews
Novotel Yangon Max
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+ 28 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located mid distance between historical downtown and Yangon International airport.

  • 4 restaurants serving International and Asian cuisines and 4 bars in the hotel

  • Swimming pool, Spa, Tennis and 3230 sq.ft. / 300 m² modern equipment Fitness center

  • Easy access to the airport near Embassies, business areas and Shwedagon Pagoda

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp
PO BOX 895
Yangon, Myanmar
1
yangon
myanmar

Tel: +9512305858

Fax: (+95)1/2305868

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INTL AIRPORT At 10km / 6.21 miles

  • By train

    CENTRAL STATION At 7km / 4.35 miles

GPS :16.82012, 96.131957

Our accommodations

Novotel Yangon Max satisfies the needs of business travellers and leisure travellers on holiday with their family. Accommodation options include Standard, Twin and Family rooms.

Superior Room with Large King Bed

  • Max. number of persons: 4
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with Two Single Beds

  • Max. number of persons: 4
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Deluxe Room with Large King Bed & Sofa

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Deluxe Room with Large Twin Beds & Sofa

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Luxury Executive King Bed Rooms with access to Lounge, Cocktail hour, & Superior amenities

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Luxury Executive Twin bed Rooms with access to Lounge, Cocktail hour, & Superior amenities

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side, Historic side view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

The Green Room

  • Max. number of persons: 5
  • Area: From 70
  • Views: City side *

* Subject to availability

  • Bathrobe

Spacious Deluxe Suite Room with Separate living area, Sofa, Bath tub and Rain Shower

  • Max. number of persons: 4
  • Area: From 70
  • Views: Pool side, City side, Historic side view *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Luxurious Executive Suite Room with Separate living area, Sofa, Bath tub and Rain Shower

  • Max. number of persons: 4
  • Area: From 70
  • Views: Pool side, City side, Historic side view *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Premier Suite

  • Max. number of persons: 6
  • Area: From 95
  • Views: Panorama view, Park view, City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Presidential Suite

  • Max. number of persons: 6
  • Area: From 317
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. Fresh meals prepared in front of you, choose from a large choice of Asian and international specialties, try "a la minute" cooking... You will bathe in European and Asian influences thanks to stylish materials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROYAL PAVILION

Type of cuisine: Regional

The Chinese Restaurant offers traditional Chinese cuisine inspired by Cantonese influences with other local delicacies also available. It has a dining room and 3 private rooms.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CELLIER,WINE BAR & RESTAURANT

Type of cuisine: French

The French Restaurant offers a refined yet authentic French cuisine in a relaxed atmosphere. It has a dining room, 3 private rooms and 3 open terraces.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIME OUT, SPORTS BAR

Photo non contractuelle / Strictly non binding

The bar ideal for chilling out and meeting friends after busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Enjoy simple & authentic cuisine inspired by global or local culinary themes: Italian pasta, American burgers or Spanish tapas. Our ingredients are local products: much better for the taste buds... and the planet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

The Pool Bar offers a selection of healthy beverages, cocktails and snacks. Chill by the pool, while enjoying a stunning view of the Shwedagon Pagoda.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STUDIO BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,140

  • Maximum capacity: 1,120 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Novotel Yangon Max

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,926 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,892 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very Satisfy

Customer review rating 4.5/5

Sandi M. M. Families - 21/01/2020 Confirmed reviews ALL

Really good place to stay , all the staffs are very warm and they gave amazing services.

Dear Ma Sandi M. M., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Very Good

Customer review rating 4.5/5

Veronique Business - 20/01/2020 Confirmed reviews ALL

Very Short and efficient

Dear Ms Veronique S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for always coming back and stay with us. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

The room was very nice. My view was of the A/C units which was ok because I didn’t need a view.

Customer review rating 4.5/5

David S. Business - 20/01/2020 Confirmed reviews ALL

We held a meeting in one of your conference room. The jack hammers on the front entrance was disturbing.

Dear Mr David S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are pleased to inform you that we had finished new drive way in the hotel compound as well. We are very sorry that it was inconvenience caused to you during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

The hotel ambience is nice

Customer review rating 4.5/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

Good and stay again during the next visit

Dear Mr L. Kok Sin, We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Nice stay, friendly staff, great rooms, tasty food

Customer review rating 4.5/5

Domenico Business - 20/01/2020 Confirmed reviews ALL

The rooms are very nice and clean. Staff is very friendly and professional. The restaurants and bars offer a good selection of tasty food and drinks. I appreciated the presence of several facilities like gym and swimming pool.

Dear Mr Domenico G., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for being our loyalty ALL Silver member and return guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

rooms

TripAdvisor rating 4.5/5

Anil B Business - 19/01/2020 TripAdvisor review

pathetic condition of room flooring and bad sound proofing. i was allotted room at 4th floor which has ball room and bars and i could not sleep because of noise. The DND and room cleaning switches are very confusing for the first time guests.

Dear Anil B, Thank you for taking your time to share your feedback of Novotel Yangon Max. We had allocated your room on the Level 4 due to your request of smoking floor. As we are initiating to be a Green Hotel, we have only 1 floor as smoking floor in the hotel. Due to sport bar is located on Level 4, we try to minimize music sound after 11pm, however we are very sorry that you could still hear the sound. We will look into this sound proofing again. At the end of the day, it is honest feedback that allows us to improve and we appreciate you sharing with us. We will be sure to share with the team. Thank you for staying with us, we look forward to seeing you again and next time we aim for 5 stars :) Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Exceptional Stay in Novotel Yangon Max

TripAdvisor rating 4.5/5

lyhv147 Business - 19/01/2020 TripAdvisor review

Stay in this property on 13-16 Jan 2020 for a business trip in Yangon. Excellent check-in process and i was being offered an upgrade to better room type with executive lounge access (as a Accor Platinum member). This is one of the best guest relationship experience that i ever had throughout my stay over the years in Accor hotel group. All the club floor agents are very attentive and responsive. Kudos to Felicia and her club lounge colleagues, i.e. Hanna, Sarah, Treasure, Emily for their exceptional customer service. Keep up the good work.

Dear lyhv147, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. At Novotel Yangon Max we highly value our loyal members. It is always our utmost pleasure to generously grant our most honored Platinum members, such as you. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Standard not the same last 3 months

Customer review rating 4.5/5

Saran L. Business - 18/01/2020 Confirmed reviews ALL

Last year I got coupon free drink for 2 person but this year they give me just 1 person.... Air con breakdown I have to keep all appliance and change room at 9 pm.

Dear Khun Saran L., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for our loyalty ALL Silver member. I am sorry that you felt our service standard has dropped than previous years. Although we are giving constant training to our new employee, it seems like failing in some point. Please rest assure that we will put more effort on giving training of our loyalty program to our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Great service, friendly and professional staffs, ready to accommodate the needs of customers!! AMAZING

Customer review rating 4.5/5

Han M. Couples - 18/01/2020 Confirmed reviews ALL

On our last day of our recent stay, there was planned hot water shut down overnight that affected our suite to replace a new system. The team had planned to offer us a room in different part of the hotel for us to have shower before we leave to catch an early morning flight. In the end it wasn’t necessary since the hot water came back on time just before we left. We came back 2 days later after our short trip to Bagan, and our left luggages were already placed in our suite. I emailed ahead of time to have a room service delivered since it was a late night arrival and the delicious food was punctually delivered to our suite soon after we got to the hotel. Great service all round.

Dear Ko Han M., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

I can safely say.. It's the best in whole Yangon from my previous stay in all hotels

Customer review rating 4.5/5

Tianle (. S. M. C. Business - 18/01/2020 Confirmed reviews ALL

The room, ambience, staff and events staff and set up is tip top! Keep it up Especially the front desk guy name Simon working on my check in date 15th January and the event sales manager Mr thant Wai myo. It's my second big international event in this hotel, almost 100% is because of him, he is service oriented in his job and it's an asset to have such workers in your hotel! Keep it up novotel! Keep it up novotel management! Keep it up staff!

Dear Mr Tian L., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Very nice hotel n great staff.

Customer review rating 4.5/5

Knut Families - 17/01/2020 Confirmed reviews ALL

Our stay was very short so we did not use any of the hotel services or restaurants. However the rooms here spotless n comfortable.

Dear Mr Knut E., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Great customer service with extremely welcome enviroment

Customer review rating 4.5/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Great first impression as I received the welcome card which is writing by hand the same evening after check-in.

Dear Mr Thames Mathew P., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Welcoming and professional environment

Customer review rating 4.5/5

D. S. Families - 16/01/2020 Confirmed reviews ALL

Our family enjoyed the upgraded executive stay. We found the breakfast catering to be excellent with a great range of food. We found all staff to be friendly, courteous and professional. In particular the staff at the Premier Lounge were wonderful and thoughtful; Treasure, Chris and Myint Myat. Staff at reception were also excellent and very helpful; Simon in particular. We found the pool facility to be very good.

Dear Mr D. S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

My short stay in Novotel.

Customer review rating 4.5/5

Myat C. Business - 16/01/2020 Confirmed reviews ALL

Very friendly. Calm and quite environment. Excellent room. Extravagantly decorated.

Dear Ko Myat C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Vessel Shore Supervisor

Customer review rating 4.5/5

Uday S. Business - 15/01/2020 Confirmed reviews ALL

Rooms were clean and well maintained but requires major upgrade in restaurant facilities. had a major stomach bug which required medical attention.

Dear Mr Uday S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for being our long stay and ALL GOLD member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you mind sharing the details information of restaurant facilities and incident of stomach issue? As we would like to improve it in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

A perfect hotel for business and pleasure

Customer review rating 4.5/5

Erin M. K. Business - 15/01/2020 Confirmed reviews ALL

Everything was wonderful, from the service to the amenities. A lovely stay all around.

Dear Mr Erin K., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Excellent

Customer review rating 4.5/5

Phil B. Families - 14/01/2020 Confirmed reviews ALL

Brief, nice family star

Dear Mr Philip James B., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Mr.Teeradate

Customer review rating 4.5/5

Teeradate Business - 13/01/2020 Confirmed reviews ALL

Excellence services

Dear Khun Teeradate P., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for our loyalty ALL GOLD member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Professor

Customer review rating 4.5/5

Tin T. W. S. Families - 13/01/2020 Confirmed reviews ALL

I was very pleased during stay at Novotel Yangon Max hotel. Guest rooms are very good and staff are very kind and helpful. Location is very nice and service is very good.

Dear Professor Tin Tin Win S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience
Customer review rating 4.5/5

Russell N. Business - 13/01/2020 Confirmed reviews ALL

The staff where great, food was great, room was comfortable. 3 negatives. Hot water didn't work in the bathroom. Engineering where called 3 x over 2 days before i was moved rooms. The pillows reeked (stank) of body odour. Regular cleaning or replacement of the pillows required. Someone on the floor the non smoking floor was smoking....this was coming through the air conditioning.

Dear Mr Russell N., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. Thank you for our loyalty member as well. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In regards to hot water issue, we had found out that there was a problem in hot water tank in one of the Towers and we were able to rectify this weekend. We are very sorry that your room has been affected by this issue. I am sharing the room cleanliness issue and air ventilation issue to our housekeeping department to look into it. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience
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