ibis Bali Legian Street 3 stars

It’s at 480 not 456! And when you get there you’ll be disappointed. The girls in the apartment building at 456 just giggled and pointed me in the right direction. I’m an Accor Gold member and used the app with my confirmed booking to get to the hotel and the address is wrong in the app and on maps etc… on arrival having dragged my luggage down the street I pointed this out to reception who claimed that no one else had ever mentioned this. Has to be a lie! Room was dark and dingy. The lighting is awful and as someone that works whilst they travel this was not going to suit. So I went up to roof top pool and bar area. No bar it’s all packed up. No cushions. No staff. Miserable place and despite the hotel being almost full (apparently) it didn’t look like they had bothered to reopen it after covid. A big corporation taking your cash and not delivering. I demanded a refund and checked out after 1 hour. Don’t bother.

Good service good food superb we stay for almost 4nights,nice pool view and accessible location near tobeverything restaurants shops for souvenirs, well deserved for the price rate..good staff......... .👌😘

Note: this review is for my stay in Feb 2019. I stayed in Seminyak for a few days at another hotel but when I came to the Ibis for the last night of my stay, wished I had come here earlier. The location, friendliness of the staff and quietness of the room was what sealed my decision. The Ibis is actually straddling the borders of Seminyak and Legian. It’s on a busy street that’s accessible to some of Seminyak’s best boutiques but requires a bit of a walk or a moped rental. I mostly took Grab or Blue Bird to go around the Seminyak area. During my reservation, I had requested for an upper floor room away from the elevator and the staff took note of this. Was placed in room 306, which extremely quiet and comfortable. After a hectic day shopping, I mostly recuperated in the room with some delicious treats from Monsieur Spoon while watching TV. The toilet was small but clean, so had no issues there. The lobby of the hotel is a great place to people watch and also serves as a bar/lounge. I had ordered a late lunch from Grab and the staff allowed me to eat it there (of course I purchased a drink from the restaurant as well). Great stay and will return here when I visit Seminyak again!

Where do I start first of all storage facilities are poor no bed side draws or draws to place any items not ideal also a bar on wall where the safe is under and the fridge not ideal to hang clothes no doors either ruff towels for drying yourself cleaning is not a good standard found a cockroach on top of sink unit which took a picture of and showed manager roof top pool is okay but could do with more seating as get busy and not enough breakfast could be inproved having to put bread through the toaster 4 times is not ideal 1 suggestion is to increase the egg cooking are and put another member of staff on to cook the eggs this could reduce waiting time for clients and less stress on one person cooking staff do work hard i could see that put things need putting in place for the cleaning of rooms as the floors in rooms could do with correct cleaning as they where sand on floor some day would we stay here again for 2 weeks no we would not its okay for a few days tops put living out our suitcases for 2 weeks was stressfull .

I was really disappointed with this hotel. The reception are more concerned about paperwork, photocopying documents and demanding pre auths on your bank card. Even if you do not wish to charge back to your bedroom with extras. Was informed this is not optional, a deposit from every guests is required on check in. It would have been nice to be informed before hand. Not on hotels.com policy’s. It’s a shame the reception are not more friendly or welcoming. Not given any information on check in. Breakfast times? Directions to bedrooms? Nothing, not even enjoy your stay. The bedrooms are actually ok, but you can hearing every-time someone arrives back at night. So don’t expect a great sleep. On a plus note the Housekeeping girls where lovely and looked they they worked hard. They are the reason for the 2stars, as I nearly give just 1star. Breakfast is well, let’s be nice. Average at breakfast. See pictures.