We ordered 2 rooms with breakfast and were told that they are not included for 17 year olds. This was A unpleasant surprise.

Welcome from all staff, many remember me and that makes me feel warmly welcomed

The hotel is in a good location. The service was excellent, the staff extremely helpful. Only the closets were missing, so we had to keep the clothes in a suitcase, which is not a good solution.

(+) Room was clean as expected from an Accor/Ibis Hotel, so was the courteous service. (-) Morning call was unreliable, failing one or of three times I requested. Luckily I had a backup alarm. (-) System did not know that I had paid for the checkout extension time, and the staff asked for a double payment. Luckily I paid by credit card and kept the proof. (-) Some of the towels were too old, ragged, almost torn. (-) Shower bar/head had its own mind, could not stay in other positions but one. Room 228.

I had a great time in your hotel and I love the food. Thank you for the great experience.

It was a pleasant stay at Ibis Bali Legian Street as it was centrally located and it was easily accessible. The front desk was very friendly and so was the staff manning the breakfast booth. The breakfast food was a good spread. The bed was comfortable however the towel given smelled of smoke. Even though the towel was changed everyday, it still had a smokey smell to it. If this can tackled, it would have been a perfect 10 for me.

Total days i stay with ibis street almost 2 weeks from 11 januari -26 jan (2 rooms) all reservations under my name.book at accor app and other travel app.during the period of staying, the breakfast always remain same (with green bean porrige and milk coconut) and sausage all the days,very less options. And in the last 2 nights of my staying here i need to move to other room cause reception said i was booked twin bed in that day and all rooms double beds are full. Mean while i had stay long time but still not have any understanding, still i need to packing again to move to other room. So we decide to move to other hotel sol house legian which then its surprised me they upgrade us for free to their one of their suite room. While I'm as a member accor and need to move to other room just because bed size after long stay. Pool has limited chair as well.

GOOD STAFF, BUT ROOM STILL MALL

The staff were accommodating & the hotel was good overall. The food was great!

It was great stay, we enjoyed our stay there. Room was clean, staffs were friendly, food was great, nothing to complain about. Close to convenient store, many shops in the day time. I would recommend this if you want to stay in Legian but in the quiet side.

Cleanliness was not too good. Sheets and towels were stained and washroom was moldy in multiple places due to poor circulation (since there is no window). Internet was also very poor, couldn't even load pictures or videos.

Great hotel team always welcoming. Suki, Linna, Tris and Elly are fantastic, they will assist you with any requests. Located centrally. Can be noisey due to guests talking loudly in corridors. Close to convenience store.

Hotel is normal. The price is cheap. The location acceptable. It is around 4 blocks from the beach and 20 minutes walking to Kuta. Receptionist can be more friendly. The pool is in the rooftop but it is not bar or restaurant service there. Restaurant and bar are in the ground level next to reception area.

Had a great stay at Ibis Legian, staff could do with a little training in English, will return again soon. Location is ideal to beach and markets,also lovely restaraunts with great range of foods, very cheaply priced.

First room given to me was not in a very “clean status” but i still can accept it as I arrived late.. not a big issue snd asked for a change of room for a quieter room located in same floor if possible if not another level is fine. The first room given was near to lift landing / access Met mr Kencana whos very helpful and explain everything. Managed to get the room changed but i think the main issue of quiet room was forgotten, my room was assigned directly under the pool which i have trouble waking up late as early morning i csn hear the pool users dragging furniture, slams of water and not forgetting the water pump too I wish to complain or ask for the room exchanged but being an accor associates i rather not making any trouble for the operation staff. I bear the noise for the upcoming 3 nights there :-( Another issue was my laundry sent to the offsite laundry shop which i need to highlight that my tshirts came back with a smell of smoke or cigarette. True that my shirt was clean but the smell is bad. A change of vendor is required Its a leisure trip for me and i have enjoyed my stay as much as all of the smiles and good service of your staff. However the experience of noise did tarnish the experience / stay I look forward to have a stay sith you in December