Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,330 reviews

Mercure Hotel Amersfoort Centre
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+ 21 Services

Hotel extras

  • Free WIFI in the hotel

  • Next to Amersfoort station

  • Babysitting service on request

  • Non-smoking hotel

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA amersfoort
netherlands

Fax: (+31)33/2851001

Check-in from 15h00

Check out up to 12h00

  • BUS:  2 3 4 74 76 112 GRONINGERSTRAAT

  • By plane

    SCHIPHOL AIRPORT At 60.9km / 37.84 miles

  • By train

    STATION AMERSFOORT At 1.4km / 0.87 miles

GPS:52.159283, 5.378778

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our accommodation(s)

The modern rooms at the Mercure Hotel Amersfoort Center feature luxury bathrooms with a rainshower, as well as a 42" flat-screen TV, an extra-large desk, a comfortable recliner, wonderful beds and amazing views. The large suites are luxuriously furnished with a comfortable lounge suite, extra-large flat-screen TVs in both the sleeping and living areas, a whirlpool bath and a large dining/meeting table. Our Presidential Suites offer phenomenal views of the city.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 208

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Amersfoort Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,330 reviews

TripAdvisor Rating 4.0/5

992 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location

Customer review rating 4.5/5

Brenda Families - 23/11/2021 Confirmed reviews ALL

We enjoyed our stay here, can’t fault it at all. Comfortable room, great shower. We had a lovely view over Amersfoort.

Dear Guest, Thank you for sharing your experience. We are very pleased to read that you enjoyed your stay! On behalf of our entire team, we thank you for coming and hope to welcome you again in the future. Yours sincerely, Team Mercure Hotel Amersfoort Centre
Customer review rating 5.0/5

Gary M. Couples - 02/11/2021 Confirmed reviews ALL

All staff were friendly, kind and very helpful, room was clean and comfortable thankyou to you all.

Dear Gary m., Thank you for taking the time to write a review. We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. On behalf of our entire team we thank you for your visit and hope to welcome you again in the future! Warm regards, Team Mercure Hotel Amersfoort Centre

Not as good as it used to be

Customer review rating 3.5/5

Colin G. Business - 18/10/2021 Confirmed reviews ALL

I stay regularly at the Mercure Amersfoort, with (I think) 25 visits in three years. I like the hotel with its central location, nice rooms and friendly staff. However, I do not know if it is due to Covid but there were definitely some areas for improvement since I came back after Covid: - No dinner available in the restaurant or bar (this also happened during my stay in September) - More limited options for cooked breakfast than usual - The soap at my bathroom sink was empty all week The staff, as always, were very friendly and helpful so no complaints about them!

Dear Colin G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Amersfoort Centre

Disappointing stay

Customer review rating 1.0/5

Anonymous Business - 13/10/2021 Confirmed reviews ALL

No information provided during booking about amenities and restaurants not opened on Sundays

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Amersfoort Centre

well located, nice bed

Customer review rating 3.5/5

Gretel D. Business - 12/10/2021 Confirmed reviews ALL

Reception: too young person that couldn't help, but offered a coffee No drinks in the room even not bottle of water

Dear Gretel d., We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Amersfoort

Good location, but not very well equipped and accommodating

Customer review rating 2.0/5

Oliver M. Business - 05/10/2021 Confirmed reviews ALL

I arrived around 2:45 and the receptionist claimed that the hotel is fully booked, even so that I requested a room on high floor + view over the church and in my booking it was my choice of room with extra payment for it. In addition, there was no room service, only a bottle of water in the fridge, the coffee section was empty in the room and also the floor heating in the bathroom was not working. For breakfast there was no tag on any of the sections, so you kinda have to guess was i provided and worse than all, was the quality of the coffee provided during breakfast which was just from a cheap coffee machine. Overall i doubt if i would like to stay at this hotel again.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Amersfoort

Cleaning standards could be better as expected with the Mercure Brand.

Customer review rating 3.0/5

Egon Couples - 07/09/2021 Confirmed reviews ALL

None of the staff were wearing masks and a lot of guests weren't wearing masks either which made us slightly uncomfortable. Cleaning standards were not up to par in the room. The curtains on the left had so many yellow spotted stains that at first though it was a pattern (we have pictures), however, on close examination saw that these were actual stains. It was an adjoining room, so the door to the other room had a lot of finger and palm prints clearly visible. Cobwebs hung from the ceiling and there was dust on the furniture and even the main door leading into the room. No bathrobes, no slippers, no free mineral water (as indicated on your website), A plus -- the room was big, had an amazing view and was pretty much walking distance to the nearby town center. Also attached to a small mall. Good parking, reasonably priced and ample space to move the car unlike some other hotels where space is a problem.

Very enjoyable stay

Customer review rating 4.5/5

Paul P. Families - 27/08/2021 Confirmed reviews ALL

Very convenient location, super friendly and professional staff, lovely breakfast.

Good location

Customer review rating 4.0/5

Johan Families - 25/08/2021 Confirmed reviews ALL

Short city trip with family

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to see that you have experienced a most pleasant time in our hotel and in particular enjoyed our breakfact and the breakfast. We highly appreciate your compliments towards our staff! On behalf of our entire team we thank you for your visit and hope to welcome you again in the future! Yours hospitabily, Team Mercure Hotel Amersfoort Centre
Customer review rating 2.5/5

Anonymous Business - 22/08/2021 Confirmed reviews ALL

I was supposed to receive my invoice by email, never came. Service of the hotel was very average (info from staff for e.g. on places to eat)

Dear Oklend M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tobias - Assistent Front Office Manger
Customer review rating 5.0/5

Anonymous Couples - 07/08/2021 Confirmed reviews ALL

It was an amazing couple of days. Beautiful room (Junior suite), not that expensive, good location, friendly staff. There was a mixup with the dinner reservation that we had made but they fixed the problem very quick and apologized. Overal, I would definitely recommend this Hotel and come here again!

Great hotel

Customer review rating 5.0/5

Anonymous Couples - 21/07/2021 Confirmed reviews ALL

This was our third time staying here and we love it every single time!

Geachte Gast, Bedankt voor uw review. We zijn ontzettend blij met uw hoge score! We zijn zeer verheugd om te lezen dat u heeft genoten van uw verblijf! Namens ons hele team bedanken wij u voor uw komst en hopen u in de toekomst weer te mogen verwelkomen. Met vriendelijke groet, Team Mercure Hotel Amersfoort Centre

Well worth the money

TripAdvisor rating 4.0/5

brenda013 Family - 06/11/2019 TripAdvisor review

Good location (plenty to do around, supermarkets en cinema straight out the door), good breakfast, nice bar with finger food, comfortable room, friendly personell. Slippery shower though, could use an anti slip mat.

Dear brenda013, Thank you for sharing your experience with us. Good to hear you enjoyed our centrally located hotel, and our friendly staff. We will discuss your note regarding the slippery shower with our housekeeping department, to prevent any problems in the future. We hope to welcome you again at Mercure Hotel Amersfoort Centre. Kind regards, Team Mercure Hotel Amersfoort Centre.

Convenient and good value

TripAdvisor rating 4.0/5

Departure13784040109 Friends getaway - 18/09/2019 TripAdvisor review

Located a 5 minutes walk from the beautiful old town of Amersfoort. Car park under hotel is charged, but managed to get free parking for motorbike. Corporate style hotel, good breakfast, but not cheap

Dear Departure13784040109, Thank you for your review. We are pleased to see that you have experienced an enjoyable stay and liked the city so much! On behalf of our entire team we thank you for your visit and hope to see you again in the near future! Kind regards, Team Mercure Hotel Amersfoort Centre

Business trip

TripAdvisor rating 4.0/5

Road46477345009 Business - 08/07/2019 TripAdvisor review

The hotel is very good and well located near the city center. Just the size of the duvet. too small for the bed. The restaurant for the diner is very good. The breakfast is also very good and offer you all you need (sweet or salty food).

Dear Road46477345009, Thank you for your review. We are thrilled to see that you have experienced a pleasant stay and enjoyed our central location, restaurant and breakfast! We thank you for visiting us and hope to see you again in the future when your travels bring you back to the area! Kind regards, Team Mercure Hotel Amersfoort Centre

Very Good Hotel

TripAdvisor rating 4.0/5

C0lt0n Couples - 19/05/2019 TripAdvisor review

Second year we have stayed there. Only comment is for the Room and Reception as we did not eat in the Hotel. Receptionists were all very welcoming when entering and leaving each day.Directions into the town were offered on booking in, and a taxi was ordered on request and arrived within 5 minutes. Plenty of space in the room and all facilities were in good working order and cleaning each day was very good. Some people may find the pillows and mattress a little too firm, but perfect for us. Free safe and wifi provided in the room. A kettle, tea bags and coffee are in the room. Cartons of milk are skimpy but downstairs in the lobby there are unlimited supplies of milk and teas for you to take up as you enter the Hotel. The receptionist explained that only UK clients appeared to put milk in their tea!! The station is about a 10 minutes flat walk to the Hotel. The buses to and from the station also stop outside the Hotel. The walk to the old town is no more than 10 mins

Poor Service

TripAdvisor rating 1.0/5

Pakingjr Business - 30/04/2019 TripAdvisor review

I accidentally booked for the wrong day because when I hit the back arrow it changed the date to the current date. When I called a few days later about the charge they would not move the date to the date I wished to book and I still have not received credit for the billing in your rewards system even though the hotel told me they would give me credit. I am Diamond with Hilton and this will drive me to their properties when I get a choice between Accor and Hilton.

Nice staff, classy building

TripAdvisor rating 5.0/5

Pioneer56238021532 Couples - 10/04/2019 TripAdvisor review

We were greeted with a lovely young lady on reception that couldn't be more helpful if she tried, she is a real credit to the organisation, not only was she efficient but very friendly and accomodating too, it was no problem to her calling us a taxi to where we were wanting to go and made us feel welcome with chit chat as we waited for the taxi to arrive, making an effort to converse in English despite it not being her native tongue. We had the added bonus of a free upgrade to a beautiful priviledge room on the tenth floor where the standard of accomodation was sublime with an amazingly large room immacutely laid out, at no extra cost. We enjoyed all aspects of our stay and found everyone friendly, the breakfast was delicious and good value for money

Nice an quiet

TripAdvisor rating 5.0/5

337joelh Business - 01/10/2018 TripAdvisor review

I am a Platinum member with Accor and stay with them or others. This hotel is very quiet, in the city, food was nice also.Clean rooms and comfi bed. I did sleep like a baby. Everyboy was pleasnt. I will sttay again

Comfortable with a convenient location

TripAdvisor rating 4.0/5

fchan100 Business - 24/09/2018 TripAdvisor review

A comfortable 4-star hotel with basic items available - a bar, a restaurant and a gym. Clean rooms and good breakfast. Location close to a shopping center and next to a bus station that gets you to the train station.

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