Mercure Hotel Amersfoort Centre

Roomy rooms and well clean. Breakfast was very good with fresh omelette station. Staff very friendly and welcoming.

Originally booked for a wedding that we could no longer attend due to covid. Grateful for being allowed to change the date of our stay a couple of times and that we finally made a date work. Loved that the cot was a wooden one rather than a travel cot. Baby slept very well there. Only thoughts are it was weird to have snacks on display at the reception with no price for them and it felt like they should be complimentary. Also restaurant lighting was very dark for our breakfast.

I was only staying for a night and on my own. They gave me a wonderful room on the 6th floor. The room was amazing. It was spacious, clean and even had a capsule coffee machine and kettle. Fantastic sesting area with huge windows and a big comfy bed. I would have liked to stay longer! Only minus point: the restaurant and bar wasn't open on a Saturday.

Had a lovely welcome from the staff. There was parking for our bikes in the underground carpark, with access to the hotel. Checkin was straightforward. Our room was lovely with a really good view. Very clean and comfortable. Nice hot shower. About a 10 minute walk into the old town. Plenty of cafes/bakery and supermarket to get pastries for breakfast. We would stay again and would recommend. Great location

We had booked two nights at the Mercure hotel in a Privilege room with City View. When we arrived to check-in, a rather unfriendly receptionist told us that we had been rebooked to a different hotel. She promised that the full booking will be honored and that we would receive the same category rooms in the other hotel. This was completely untrue. When we arrived in the other hotel, they had only been given a booking request for a standard room for one night only by the Mercure hotel. They also mentioned that the Mercure should have emailed us to confirm the downgrade - which they hadn’t. We were left to sort out the accommodation for the second night of our stay which was a bit messy and left us with a rather unpleasant start into our stay in Amersfoort. The Mercure hotel is not replying to our requests to explain why they downgraded us and only booked us for one night, nor have they gotten back to us about refunding the difference in room categories. Very unprofessional behaviour.