ข้อความข้อมูล

Amarterra Villas Bali Nusa Dua - MGallery 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.9/5 รีวิว 1,491 รายการ

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

Amarterra Villas Bali Nusa Dua - MGallery
ดูแผนที่
+ 18 บริการ

ความพิเศษของโรงแรม

  • Easy access to Nusa Dua and Tanjung Benoa attractions

  • 3 luxury villa types ranging from 200 m2 to 300 m2

  • Close to Bali Convention Centre and Bali Collection mall

  • Full WiFi access throughout the villas

  • Gorgeous private pool villas and hotel grounds

โรงแรมนี้เข้าร่วมกับ Planet 21 และดำเนินการเพื่อการบริการที่ดีเยี่ยม

สถานที่ตั้งโรงแรม

Amarterra Villas Bali Nusa Dua - MGallery

Kawasan Pariwisata Nusa Dua BTDC
Resort Area Resort lot block B
Bali
80363 บาหลี
อินโดนีเซีย

โทร: +62361776400

แฟ็กซ์: (+62)361/776300

เช็คอินตั้งแต่ 14h00

เช็คเอาท์ได้ถึง 12h00

  • ทางเครื่องบิน

    NGURAH RAI ที่ 14 กม. / 9 ไมล์

พิกัด:-8.805669, 115.228775

บริการโรงแรม

TERRA TERRACE

เชฟนานาชาติของเราพร้อมเทคนิคการทำอาหารแบบร่วมสมัยรังสรรค์อาหารบาหลีและอินโดนีเซียต้นตำรับเฉพาะตัว เสิร์ฟในรูปแบบอาหารคาวทันสมัย

บริการของโรงแรมและบริเวณใกล้เคียง

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป

  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • บริการให้ความสะดวกสบาย
  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
บริการจัดเลี้ยง
  • ห้องอาหาร 1 ห้อง
  • บาร์ 1 แห่ง
  • อาหารเช้า
    • รูมเซอร์วิส
    • อาหารเช้าแบบตามสั่ง มีค่าบริการเพิ่มเติม
  • บริการในห้อง
    • อาหารว่างจานเย็น
    • อาหารจานร้อน
ความสะดวกในการเดินทาง
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
บริการของโรงแรมและอุปกรณ์
  • ข้อมูลโรงแรม
    • ห้องพัก 39 ห้อง
    • ห้องพักสำหรับผู้ที่มีข้อจำกัดด้านการเคลื่อนไหว 0 ห้อง
    • ห้องพักสำหรับครอบครัว 0 ห้อง
    • ห้องที่เชื่อมต่อกัน 0 ห้อง
    • ห้องปลอดบุหรี่ 0 ห้อง
    • 1 ชั้น
  • ภาษาพูดที่โรงแรม
    • อังกฤษ
    • จีนแมนดาริน
    • โปรตุเกส
    • ฝรั่งเศส
    • สเปน
    • บราซิล
    • อินโดนีเซีย
  • บริการซักรีด/พนักงานรับส่งเสื้อผ้า
    • ซักแห้ง/รีดผ้า
  • Wi-Fi
    • สายส่งข้อมูลความเร็วสูง
    • WIFI ในบริเวณพื้นที่ส่วนกลาง
    • WIFI ความเร็วสูง
    • WIFI ในโรงแรม
    • อินเทอร์เน็ตความเร็วสูง
  • เครื่องปรับอากาศ
    • มีเครื่องปรับอากาศ
  • บริการเช็คอินและเช็คเอาท์
    • เช็คเอาท์แบบด่วน
    • เช็คอินแบบด่วน
  • พนักงานยกกระเป๋า
    • พนักงานยกกระเป๋า
  • เจ้าหน้าที่อำนวยความสะดวก
    • เจ้าหน้าที่อำนวยความสะดวก
  • ตู้เซฟนิรภัยที่แผนกต้อนรับ
    • ตู้เซฟนิรภัยที่แผนกต้อนรับ
การเดินทางไปยังที่พัก
  • Amarterra Parking Area
    • ในสถานที่
    • 13 พื้นที่จอดรถ
    • ส่วนตัว
    • ที่จอดรถเปิดให้บริการทุกวันตลอด 24 ชั่วโมง
    • ที่จอดรถพร้อมบริการการรักษาความปลอดภัย
    • บริการรับจอดรถยนต์
  • Amarterra Parking Area
    • ในสถานที่
    • 5 พื้นที่จอดรถ
    • ส่วนตัว
    • ที่จอดรถเปิดให้บริการทุกวันตลอด 24 ชั่วโมง
    • ที่จอดรถพร้อมบริการการรักษาความปลอดภัย
    • บริการรับจอดรถยนต์
บริการให้ความสะดวกสบาย
  • Amarterra Main Pool
    • ภายนอก
    • ในสถานที่
  • Amarterra Fitness Center ขณะนี้ยังไม่เปิดให้บริการ
    • ในสถานที่
    • นวด

ที่พักของเรา

วิลล่าสระว่ายน้ำ 39 แห่งออกแบบอย่างรอบคอบเพื่อความสบายและหรูหรา ในพื้นที่ 200-300 ตร.ม. วิลล่าแต่ละหลังสร้างด้วยวัตถุดิบในท้องถิ่นมีคุณภาพสูง รังสรรค์ด้วยความประณีตและศิลปะอันทรงคุณค่า

รีวิวจากแขกผู้เข้าพักที่
Amarterra Villas Bali Nusa Dua - MGallery

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.9/5

รีวิว 1,491 รายการ

เรทติ้งบน TripAdvisor 5.0/5

รีวิว 1,166 รายการ

2021 รางวัล Certificate of Excellence จาก TripAdvisor
Certificate of excellence ปี 2021

Decent Villa in Nusa Dua

คะแนนจาก Tripadvisor 4.0/5

esantoso 31/08/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Overall the Villas are nice and the staff are very helpful and attentive. Special thank to pak Komang, pak Julian and pak Aslan who have help me during my stay to fix many things. The team have done a great job to make my stay become enjoyable. The only draw back that need to be improved is the water as somehow the tap water has some taste like salty and like brakish water, so do do not feel good when brushing your teeth or when showering as well. According to them, it comes from PDAM which I am not quite sure as the other hotel in Nusa Dua does not have that issue, because prior to staying in Amarterra, I was staying in another hotel which is only 600 meter away and I did not have the water issue. Other than this water issue, everything else is great.

Dear Esantoso, Thank you very much for choosing our resort and taking the time to write your recent stay experience at Amarterra Villas Bali Nusa Dua on TripAdvisor. I am sorry to read that our hotel could not fully meet your expectations due to the taste of the water. I would like to confirm that water samples are sent to specialized laboratories regularly to ensure good quality as per standards. Moreover, we will take immediate action to be able to distribute fresh water and eliminate this salty taste. Water quality will be improved soon! On the other note, I am glad that you still enjoyed your stay especially with the helpfulness and attentive team. Thank you for mentioning our friendly team which I will definitely share to them. I do hope the issues you faced did not tarnish your overall impression of our resort. We look forward to welcoming you again at another occasion and in a brighter side. Best Regards, Adrien Michel Marie General Manager

Perfect Staycation & Celebration

คะแนนจาก Tripadvisor 5.0/5

geoffmark 28/08/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed a couple of nights at Amarterra for a surprise birthday for a friend and had such a nice stay last time went there again. We had a 1 bedroom villa which has an open lounge dining area, luxurious bedroom, separate dressing area and work desk and a large bathroom with a spa bath, separate shower and toilet, all of which were beautifully appointed and meticulously maintained. We were greeted at the front and escorted to reception and we were checked in by Aslan (who we had met previously) who was excited to see us back and explained the current operations of the hotel. We were escorted to the villa which when entering still has that WOW factor even though we had stayed there before. We had a late lunch in the restaurant which although has a reduced menu stilll has a great range of western and indonesian food, all which was beautifully presented and looked so inviting. The other meals we had at the restaurant was breakfast and the same comments apply and we enjoyed them immensely.. A big thank you to Chanrda, (who recognised us from our previous stay) Ana & Ari Yoga who all served us and looked after us to perfection while enjoying some chats with them. The surprise birthday was perfect (how could it not be in such a great setting) and enjoyed by everyone who now want to stay there in the future. Thank you to the housekeeping guys who cleaned the villa while we had breakfast in preparation for our guests...it was greatly appreciated. It was a perfect stay and celebration which we all will remember for a long time. Thank you Amarterra and all of the staff....we will be back again

Dear Geoffmark, Firstly, we are extremely thrilled that you are interested in our resort as your stay cation and celebration choice in Bali island, it would be an honor for us to be a part of your special celebration. Thank you for choosing and visiting us, and for taking the time to share your kind experience after your stay, which has proved to be extremely memorable. Regarding our stunning hospitality, I will share your delightful comments about your service experience with our team especially to Arsland, Chandra, Ana and Ari. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Best Regards, Adrien Michel Marie General Manager

GOOD SERVICE

คะแนนจาก Tripadvisor 5.0/5

Claudius0702 10/02/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is the first time I and my family stayed here, we choosed this Villa for celebrate our Son Birthday. All the staff are very nice, polite and helfull. The villa looked rather old style but still comfortable and also had very good maintained. Will come again next trip. Thanks for the service.

Dear Claudius0702, We very much appreciate your comments regarding your stay at Amarterra Villas Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Adrien Michel Marie

A lovely villa at Nusa Dua

คะแนนจาก Tripadvisor 5.0/5

Avellia A 24/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

It’s located in Nusa Dua. And if you’d like to have a pleasant and relaxing trip, you’ll definitely enjoy this villa. It has nature vibe, outdoor + semi outdoor bathroom. There’s also a pool inside your villa. You might riding a bike ( provided by Amartera ) around hotel area or BTDC Nusa Dua Resort Area. Their banana pancake and banana rama are also lit. You should try it!

Dear Avelliaa, Thank you very much for taking your time in giving reviews regarding your staycation at Amarterra Villas Bali Nusa Dua. We are so glad to know that you had an enjoyable stay with us, as your highlight about the bathroom which has a nature vibe, the private pool and the banana cake and rama that you like it so much. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Thank you very much for staying with us and we certainly look forward to welcoming you back in near future. Best Regards, Adrien Michel Marie General Manager

Nice Staycation

คะแนนจาก Tripadvisor 5.0/5

SSanto87 10/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Overall enjoy and happy with my stay. The service is good. The villa is great with quite big private pool , so you don't need to go to the big pool , more safety during this pandemic situation. Thank you.

Dear SSanto87, Warmest greeting from Amarterra Villas Bali Nusa Dua. Thank you for taking your precious time to sharing your experience on this TripAdvisor page. We are pleased to hear you have brought the memorable and great experience on your recent stay. It is our commitment to delight our valued guests and ensure to make all guest stay with comfort and feel safe especially during this pandemic situation. Thank you very much for staying with us and we certainly look forward to welcoming you back in near future. Best Regards, Adrien Michel Marie General Manager

Great couple of nights staycation

คะแนนจาก Tripadvisor 4.0/5

geoffmark 05/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed for a couple of nights in a 1 bedroom villa. Check in was easy and the hotel facilities explained clearly. As we were early our villa wasn't ready so we had a coffee in the restaurant and from there was escorted to our villa in a buggy and again all the villa functions were explained clearly and our questions answered. The villa was in immaculate condition and presented very well. They have their own private beach area for hotel guests only which is a short stroll from the hotel via the private back entrance. We had breakfast and dinner both days in the restaurant with the breakfast being ala carte and a good choice of western or indonesian food and was presented well and served hot. We had 2 courses for dinner each night which again were presented well, excluding my club sandwich which I was disappointed with as it didn't look appetising, badly made and not what I would expect from a 5 star hotel (and I have eaten club sandwiches around the world in many many hotels) but was quickly replaced with another dish of my choice so overall the food was good, nicely presented and tasty. From Front Office We would like the thank Indah, Mahendra and especially Aslan for his friendly and personal service and was a great ambassador for Amarterra. From the restaurant thank you to Chandra and Liberta who served us each day for their fantastic and personalised service that added that special touch to the stay. If I could rate the hotel 4. I would as it was almost a perfect stay. We will definately be back soon

Dear Geoffmark, Warmest greetings from Amarterra Villas Bali Nusa Dua. Thank you very much for choose Amarterra Villas to complement your holiday on Bali Island. We are so delighted to learn that have a great experience stay with us. As you highlighted from the check-in process was so efficient and well villa’s information delivered to you, great villa condition, beach access, and a good choice of food. On another side, thank you for bringing to our attention for the club sandwich that did not meet your expectation which this becomes a good input for us to avoid any future occurrence. However, I am so glad that my team had done a quick response to the recovery of your experience. We were always so proud of having great team members who are willing to deliver the most high level of hospitality. Your excellent feedback has been shared with the entire team including Indah, Mahendra, Arsland, Chandra, and Liberta. Once again, thank you to trust us for your next plan to stay with us again, and on this opportunity that we will able to show you that we are indeed a five-star hotel providing the expected service levels. Best Regards, Adrien Michel Marie General Manager

Was great choice.

คะแนนจาก Tripadvisor 5.0/5

HNK_Indo 02/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Staffs are very kind. They were following government protocol very well . As a member of Accor i felt very welcomed. And facilities are well maintained. Beach was just 5mins walking, bicycle also available. Buggy cart also can be called if needed :)

Dear HNK_Indo, Warmest greeting from Amarterra Villas Bali Nusa Dua. First of all, thank you for having chosen our villa as preference stay during “New Normal" and for taking your precious time to sharing your experience on TripAdvisor page and so appreciate to becoming our loyalty member with Accor Hotels. We are pleased to learn that you had an enjoyable stay from first time check in until check out as they are an encouragement for our team to continuously deliver a true sincerity experience to our esteemed guests. Together with Amarterra Family, thank you for your support to Amarterra and we look forward to welcome you back in near future. Best Regards, Adrien Michel Marie General Manager

4DAYS3NIGHTS

คะแนนจาก Tripadvisor 5.0/5

xxxxlalaxxxx Couples - 11/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Staffs are friendly and helpful. Beach and Bali collection(shopping arcade) just 5mins walk from hotel you also can ask hotel staff to drive you there. Hotel only have 1restaurant but its good enough for satisfy my 3meals and the lobster was good, breakfast is nice I like it serve as a la carte iso buffet. Mini bar in the room is free of charge (except alcohol). The pool size in the room is bigger than I thought at least the size is good enough to swim a bit. But the outdoor shower location is a bit inconvenience. Overall its nice to stay in Amarterra Villas Bali Mgallery.

Dear xxxxlalaxxxx, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Amarterra Villas Bali Nusa Dua Sincerely, Patricia Ghamami

Good but not Great

คะแนนจาก Tripadvisor 4.0/5

PBBParis Friends getaway - 17/10/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

It was our 3rd time at the Villas. Villas and grounds are perfectly maintained and very enjoyable. The access to the beach is easy and the beach area is perfect. The service this time was not as great as the previous times: - no cold towels on arrival (would have been appreciated after a long trip); - welcoming encense ceremony not in the villa but at the reception i.e. just to give us a bracelet to confirm we are patrons of the hotel: in that case give us the bracelet and forget the ceremony alltogether; - no daily fruit basket (while advertised on the hotel web site); moreover the basket we had on arrival was removed on the third day while not finished; - minibar stock either colas or local drinks; no more refreshing ice tea - had to ask twice for refilling the shower gel - no greating from the Manager while she was talking to guests next to our table at breakfast for a long time. A minimum "hello" would have been appreciated especially when there are 6 tables. Globally these are minimal lacks of service but it shows a downward trend in the service. Re. breakfast although very good it was also downgraded: no more lobster offer. As a conclusion we used to have great stays at the Villas, this time it was good

Dear PBBParis, Thank you very much for your continued loyalty and for choosing Amarterra Villas Bali Nusa Dua, for the third time, as your home away from home in Bali. We very much appreciate your valuable feedback, and the detailed information you have shared with us about missed standards during your visit. It is always important for us to know how our guests view the changes we make to our menus, amenities and services. We have indeed made some minor changes to some offer, however, it also appears that some basic standards were missed during your visit. Please accept my apologies for the details missed, and rest assured that we continue to uphold the same standards you have come to know us for, and have no intention of down grading our service. It is feedback such as yours that allows us to retrace our steps to ensure consistency and accuracy in everything we do. We need to take the opportunity to connect with our guests, as you well mentioned, so that we are able to communicate appropriately any changes, and ensure our returning guests are aware of all the improvements and new offers for them to enjoy. On behalf of all of us here at Amarterra, thank you for taking the time to share your experience with us. We look forward to having the opportunity to welcome you back to Amarterra and to regain your trust in us again in a near future. Our best wishes, Patricia Ghamami General Manager

Would have been wonderful except for noisy, dusty renovations

คะแนนจาก Tripadvisor 2.0/5

klacker Couples - 09/09/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent location and meals. However, a lot of villas in the resort were being renovated, including the one directly next door! Tradesmen working from 8am-6pm every day, power tools, dust, jackhammers etc made it impossible to relax and enjoy what should have been a peaceful stay, either inside or outside by the pool. Booked direct + have Accor status. Was a terrible stay.

Dear Klacker, Thank you very much for choosing Amarterra villas Bali Nusa Dua as your home away from home in Bali during your recent holidays, and for taking the time to provide us with your valuable feedback! We are terribly sorry to know that the noise disturbance during your stay created a less than desirable effect on your time here with us. Unfortunately, due to unforeseen circumstances this maintenance work could not be postponed. we had hoped that relocating you to a new villa would have addressed your concerns. We thank you very much for your kind recognition of the service, and food and beverage offerings at the hotel during your stay. Our team are very grateful and encouraged by your wonderful comments. We sincerely hope to have the opportunity to welcome you back again in the future now that your concerns will have been addressed upon your return. Thank you again for your time and valuable feedback! Sincerely, Patricia Ghamami General Manager

Stay at Amarterra Villa

คะแนนจาก Tripadvisor 5.0/5

Departure18345678179 Couples - 17/08/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Everything superb to excellent. Enjoyed each and every moment. Service & staff are really professional The outdoor open shower was a real new experience The location and ambiance is just at another level

Dear Departure18345678179, We would like to start by thanking you for your stay with us at Amarterra Villas Bali Nusa Dua. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Looking forward to your welcoming you on your next visit. Patricia Ghamami / General Manager MGallery Amarterra Villa Bali Nusa Dua.

Magnificent!

คะแนนจาก Tripadvisor 5.0/5

1111Gerard Couples - 01/04/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Arriving after midnight because of a delayed flight we experienced a very quick professional and friendly check-in. Good on you Front Desk. The one bedroom Villa as experienced next day is beautiful. The D\décor obviously Balinese but really enjoyable. Clean and very practical in all aspects. Bedroom, bathroom and the out-door living area with private pool. Fantastic! The restaurant for breakfast and dinner has an atmosphere created by staff that make you feel at home. Service, choice and variety of food at breakfast wonderful. Dinner the same with a good mix of Balinese and international food. Check-out as good as the check-in. If on the island of Bali it has to be the at the Amarterra Villas by MGalllery. We hope the Skybox is repaired at our next visit?

Dear Gerard F, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Amarterra Villas Bali Nusa Dua Sincerely, Patricia Ghamami General Manager

Excellent Hotel with Caring Management

คะแนนจาก Tripadvisor 5.0/5

Johnskhg Couples - 20/03/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Staff looked after our every need. They went out of the way to make sure we were content. Amenities are superb . Restaurant also very good. Villas clean with nice strong shower. We will be back as soon as possible.

Dear Johnskhg, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Amarterra Villas Bali Nusa Dua Sincerely, Patricia Ghamami General Manager

My special birthday...

คะแนนจาก Tripadvisor 5.0/5

Lou W Couples - 21/02/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I cannot rave enough about my 50th birthday celebrations with such a warm and wonderful team at Amarterra....from check in to hand made chocolates for Valentine's, exotic fruit in a gorgeous bird cage, then Valentine's Night Dining by the pool - STUNNING. We enjoyed special cocktails and nibbles daily with the most awesome bar staff...and the presented me with the best chocolate cake EVER...Sang to me (made me cry!). Next day in our room - a special gift... an Indonesian flowering tree to plant as a momento and a great reason to return and check on 'our baby'. Bagus...x 1 00000000000...You have totally exceeded my holiday dreams. Lou & Big Ears x

Dear louisewS9876VX, We would like to start by thanking you for your stay with us at Amarterra Villas Bali Nusa Dua. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Looking forward to your welcoming you on your next visit. Patricia Ghamami / General Manager MGallery Amarterra Villa Bali Nusa Dua.

Pleasant stay in a nice villa with pool

คะแนนจาก Tripadvisor 4.0/5

Manfred B Couples - 01/12/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The reception at the hotel was very pleasant. The friendly staff at the reception gave us the necessary information, our suitcases were brought to the villa and we were accompanied there. The hotel employee introduced us to the advantages of our villa. Perfect. Since the villa is equipped with a sound system, I connected it to my smartphone and we could enjoy the villa accompanied by my music. The breakfast is rich and the staff absolutely friendly and courteous. The ambience in the hotel is very pleasant and radiates a pleasant peace. A disadvantage is the bad internet connection. But on demand at the reception we got an own router which solved the problem. Due to the vegetation in the villa there are more leaves and flowers in the pool and on the terrace. These were only removed from room service to a very limited extent. Maintenance can also be improved here and there, but that is already suffering at a high level. But these are also the only points of criticism. During our next stay in Bali, this hotel with its wonderful villas will definitely be included in our selection.

Dear Manfred B, Thank you for staying with us and we truly appreciated your feedback related all aspects of your great staying with us. I will share your comment with our entire team. I am sure that this feedback will serve as an encouragement to him and all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience of Amarterra Villa Nusa Dua. We look forward to welcoming you again in Bali. Patricia Ghamami /General Manager Amarterra Villas Bali Nusa Dua by MGallery Collection

Amazing family holiday

คะแนนจาก Tripadvisor 5.0/5

Melvm2018 Family - 19/08/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My husband and I and our 21 months old toddler spent one week at the Amarterra Villa in early August. We had an absolutely amazing time! The staff at the Amarterra Villa are just so wonderful, every single person was so helpful, attentive and made sure we were well looked after at all times. They made sure all our requests were met immediately and was always so sweet to our little boy. Aside from the fact that it is an amazing resort, the people were just so nice and friendly. The chef made the most delicious meals. Breakfast was amazing! And we really enjoyed the happy hour and afternoon snacks by the pool. Absolutely recommend this resort to travellers visiting Nusa Dua.

Dear Melvm2018, We would like to start by thanking you for your stay with us at Amarterra Villas Bali Nusa Dua. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Looking forward to your welcoming you on your next visit. Patricia Ghamami / General Manager MGallery Amarterra Villa Bali Nusa Dua.

AMAZING EXPERIENCE.

คะแนนจาก Tripadvisor 5.0/5

GrandTour626055 Couples - 03/07/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Five star service, Five star meals. All staff are beyond kind, friendly and helpful. AMAZING in every way. Rooms cleaned twice per day. Beds turned down at night. Crusts cut off bread for toast.... Amarterra takes it to a new level. Fabulous location, close to so may shops.

Dear guest, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Patricia Ghamami / General Manager at Amarterra Villas Bali Nusa Dua, MGallery Collection

Amazing Villa and superb staff!

คะแนนจาก Tripadvisor 5.0/5

Paul_M1972 Couples - 02/06/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This resort is simply faultless, the villas are exceptional, the plunge pool was amazing with the day bed for relaxing, the lush tropical gardens, the indoor and outdoor shower was perfect, the outdoor living area was amazing, the food, the amenities and everything else associated to this resort was just perfect!

Dear Paul_M1972, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Patricia Ghamami / General Manager at Amarterra Villas Bali Nusa Dua, MGallery Collection

Exceptional in every way! Very highly recommended!

คะแนนจาก Tripadvisor 5.0/5

HappyHols320 Couples - 02/02/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This was our 2nd visit to the Amarterra Villa Resort and it has, once more, surpassed all expectations. From the moment we were collected by car from our previous hotel by Gede we were made to feel like truly valued guests right up until check out! It was lovely to see some familiar faces - complimentary canapés delivered to our villa by the lovely Komang. This charming lady with a beautiful smile is so delightful! Complimentary bottle of sparkling wine on account of our Accor membership too! The resort is absolutely stunning - the villas out of this world. We do appreciate also that the complex has a full size swimming pool which is great for morning exercise. Breakfast is truly amazing - beautifully prepared and a real treat each morning. Thank you to Gunawan - great service and nothing was ever too much trouble. We ate on two occasions at the restaurant in the evening. Food is delicious and well prepared - thank you to the chef and Adit, Liberta and Ari Yoda. Great service all round from everybody. We had a wonderful time and the Accor Plus dining discount is much appreciated. The beach is a short stroll from the complex - and what a beach it is. Spotlessly clean and a great beach club with loungers provided by the resort. Once more a totally faultless and wonderful stay. Thank you so much to all the team at the Amarterra you were brilliant. So sorry I can't mention you all by name! We will be back soon for sure!

Dear HappyHols320, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tangi Le Grand General Manager

Second time

คะแนนจาก Tripadvisor 5.0/5

pascalgunawan Friends getaway - 23/11/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Back here for second time on November 2017 Check in and out are great. Very nice and helpful staffs. The villa is still comfy, though additional lights around the hotel would be nice. The breakfast are excellent. Good quality and many choices. Overall it was a very nice stay.

Dear pascalgunawan, Thank you very much for writing such a thorough and positive review. We are glad to know that you have a pleasant time with us. It is a great pleasure to know that you had a pleasant and satisfying experience with us. At Amarterra Villa we try our best to make your experience Memorable. Our Teams were thrilled to receive you feedback which serves as an encouragement as we intend to provide superior services to all guests. Thank you again for sharing your experience of Amarterra Villa Nusa Dua. We look forward to welcoming you again in Bali. Tangi Le Grand / General Manager Amarterra Villas Bali Nusa Dua, MGallery Collection

รีวิว 20 ล่าสุดของเรา

ในฐานะที่เป็นพันธมิตรกับ  TripAdvisor

โรงแรมอื่นๆ ในบริเวณใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน บาหลี