Amarterra Villas Bali Nusa Dua - MGallery 5 stars

Customer review rating 4.9/5 1,378 reviews
Amarterra Villas Bali Nusa Dua - MGallery
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  • I cannot take advantage of the Members' rate

Hotel extras

  • Easy access to Nusa Dua and Tanjung Benoa attractions

  • 3 luxury villa types ranging from 200 m2 to 300 m2

  • Close to Bali Convention Centre and Bali Collection mall

  • Full WiFi access throughout the villas

  • Gorgeous private pool villas and hotel grounds

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a dayPaying
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Massage
  • Babysitting on request
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

Amarterra Villas Bali Nusa Dua - MGallery

Kawasan Pariwisata Nusa Dua BTDC
Resort Area Resort lot block B
Bali
80363
bali
indonesia

Tel: +62361776400

Fax: (+62)361/776300

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 14.8km / 9.2 miles

GPS :-8.805669, 115.228775

Our accommodations

39 private pool villas designed for comfort and luxury. Occupying 200-300 m² land, each villa is built with high-quality local materials. Everything is made with high craftsmanship and artistic value.

One Bedroom Villa with private pool

  • Max. number of persons: 4
  • Area: From 200
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Two Bedrooms Villa with private pool

  • Max. number of persons: 8
  • Area: From 300
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

3 Bedrooms Villa with private pool

  • Max. number of persons: 8
  • Area: From 858
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

TERRA TERRACE

Type of cuisine: International

With contemporary cooking techniques, our International Chefs create a unique combination of rich Balinese culinary delicacies and authentic Indonesian cuisines, served in savoury modern style dishes

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TERRA TERRACE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 102

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Amarterra Villas Bali Nusa Dua - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.9/5

1,378 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,070 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Total privacy

Customer review rating 4.9/5

Stephen L. Couples - 08/02/2020 Confirmed reviews ALL

The Villas offer total privacy and are excellent for relaxing in their pool and outdoor living area.

Dear Mr. SBL, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery. Thank you very much for being our loyalty member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Quiet area. Relaxing

Customer review rating 4.9/5

Malcolm Couples - 21/01/2020 Confirmed reviews ALL

Pleasant experience and nice stay. The grounds were smaller than expected. Only had one restaurant that had the same menu for lunch and dinner for half-board. Would be good if they could at least change the menu. I arrived after check-in time but Villa was not ready and welcome drink came out late. The staff wasn’t aware that I was a diamond member. I liked the villa but there it needed some maintence - pool light not working and air con leaking. Water pressure could of been stronger with hot water lasting longer.

Dear Mr. MY, First and foremost, thank you very much for being our Loyal Member and we very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery. We really concern with your constructive feedback after three nights stay with us basically in relation to check in process with less anticipation and the dining experience which made your stay was not as expected. We sincerely apologize for the inconvenience has may cause. For sure, we have table this feedback to department heads concern as a lesson to review and improvement to ensure no same issue will re-occur in the future. Once again thank you for staying with us and certainly hope there is another opportunity for us to deliver a high level of service on your return visit which we hope not in distance future. Sincerely, General Manager

Well located, lovely staff, lovely amenities

Customer review rating 4.9/5

Teagan Couples - 21/01/2020 Confirmed reviews ALL

We chose amarterra villas for a holiday to celebrate my 30th birthday. The staff were lovely, the hotel facilities were great. The restaurant food was delicious and staff there were friendly! Only bad thing I could say about the place was that I got a severe inner ear infection on day 4 of our 7 day holiday. So it was either from the pool or the shower/bath water.

Dear Mrs. TB, First of all, we would like to thank you to choose Amarterra Villa for your special occasion and for taking your precious time to review us. Thank you for outline the friendly and attentive service delivered by our associates especially front office & restaurant staff and certainly hope you will have a flawless stay with us. We are sorry to hear that about the ear infection on your stay. In Amarterra, we really take seriously about the safety, therefore we do regular check to measure the water PH & CL based on standard and it was indeed. We certainly hope on your next traveling to Bali, we have a chance to welcoming you back and turn around your experience with us. Sincerely, General Manager

A little touch of Paradise

Customer review rating 4.9/5

Tanya M. Families - 20/01/2020 Confirmed reviews ALL

We wanted a family week holiday before our adult kids started full time employment as time will be hard to get together in the future so we used Luxury Escapes who had a deal going for 7 nights in Nusa Dua so we booked and had a fantastic week. All staff were attentive to our needs more than we imagined . Would recommend Amarterra Villas to anyone....just perfect in every way. Thank you for a very memorable Holiday xx

Dear Mrs. TM, Greatly appreciate to put your excellent review concerning your recent experience with us. We are pleased to hear on your seventh nights at Amarterra was a memorable one by the warm welcome and friendly service delivered by our team. Thank you very much for your recognition on their excellent work. Together with Amarterra family, thank you very much for staying with us and we certainly look forward to welcoming you and family for more enriching holiday experience with us. Sincerely, General Manager

Amazing resort, amazing staff, wonderful food...

Customer review rating 4.9/5

David I. Couples - 18/01/2020 Confirmed reviews ALL

From the second we arrived at the airport, we were treated like royalty. The resort is beautiful, the villas are amazing, every single staff member was happy and welcoming, and ever so helpful. Completely loved it...

Dear Mr. DI, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery. We greatly appreciate for outline the area that you love during stay. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments especially for the WiFi bar. I have liaised with department head concern in order to maintain and further improve on our service standard. Whenever your travel plan bring you back to Bali we look forward to welcoming you back to our resort. Sincerely, General Manager

very relaxing experience

Customer review rating 4.9/5

Peter W. Couples - 14/01/2020 Confirmed reviews ALL

We found our villa to be very well set up and comfortable The pool and outside area were great the staff from the restaurant to those who cleaned our room and pool were exceptional one small thing that would improve the experience would be to be offered a cool drink and moist towel on arrival Everywhere we have travelled we have always been offered this when booking overall we had a wonderful time and if we travel back to Bali we will definitely stay at Amarterra

Dear Mr. PW, Thank you for taking your precious time to write your experience on this page. What a pleasure to learn that you have had memorable experience on your recent stay with us. By received your excellent review, our team has been very proud found that their work were appreciate. In other hand, we thank you for your feedback about the arrival experience. I have shared your comment to Front Office Manager to take appropriate action. Together with Amarterra team, we certainly look forward to welcoming you back for more enriching holiday experience with us. Sincerely, General Mannager

Excellent as always! Outstanding resort with outstanding team of staff!

Customer review rating 4.9/5

Sue Couples - 14/01/2020 Confirmed reviews ALL

I believe this was our 4th visit to the Amarterra - it was delightful as always. The villas are beautiful, peaceful and so comfortable. A real home from home. Breakfast is a wonderful - beautifully prepared and very fresh ingredients. We dined twice in the evening - exceptional food and exceptional value with our Accor Plus membership. The staff team are so welcoming, courteous and a real credit to the Accor brand. Please could the manager thank them all personally on our behalf for such a restful and enjoyable visit. We will be returning for sure!

Dear Mrs. RR, We are very much appreciate and thank you for being a loyal member and return to stay with us. It is pleasing to read that you had a memorable and enjoyable stay with us from the moment you arrived till departure and everything we offered was lived up to your expectation. Thank you for your positive feedback in regards to service of our associates and we will surely share with the team whom I am sure will be pleased to learn that they have contributed in some small way to make your experience an enjoyable one. Together with Amarterra Family, we look forward to welcoming you back whenever you return to this Paradise Island. Sincerely, General Manager

Amazing time in Nusa Dua

Customer review rating 4.9/5

Joe Couples - 13/01/2020 Confirmed reviews ALL

Everything was amazing. Attentive and kind staff who were willing to go above and beyond to ensure a fantastic stay

Dear Mr. JD, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery. It is so delighted to know how impressed you were with Amarterra Villa’s amazing. Your impression with our associates friendly and excellent service made us happy that you left the resort with memorable experience, Thank you for staying with us and we look forward to welcoming you back whenever you travel plan bring you back to Bali Sincerely, General Manager

Relaxing and invigorating

Customer review rating 4.9/5

Barry A. S. P. Couples - 13/01/2020 Confirmed reviews ALL

A quiet and total relaxing experience. Looked after by all staff members in a most professional manner. Made to feel at home. The surrounds were beautiful and maintained. The Villa was perfect in every way

Dear Mrs. SP, We grateful to read your highlight on every aspect of our facilities as feel at your home and excellent service delivered by our team that we have fulfill to your satisfaction. By this review, this is another reason to proud of our dedicated team who did an extra mile to make our guest stay an enriching one. Thank you very much for your staying with us and we certainly look forward to welcoming you back for more enriching holiday experience with us. Sincerely, General Manager

4DAYS3NIGHTS

TripAdvisor rating 5.0/5

xxxxlalaxxxx Couples - 11/01/2020 TripAdvisor review

Staffs are friendly and helpful. Beach and Bali collection(shopping arcade) just 5mins walk from hotel you also can ask hotel staff to drive you there. Hotel only have 1restaurant but its good enough for satisfy my 3meals and the lobster was good, breakfast is nice I like it serve as a la carte iso buffet. Mini bar in the room is free of charge (except alcohol). The pool size in the room is bigger than I thought at least the size is good enough to swim a bit. But the outdoor shower location is a bit inconvenience. Overall its nice to stay in Amarterra Villas Bali Mgallery.

Dear xxxxlalaxxxx, We very much appreciate your comments regarding your stay at the Amarterra Villas Bali Nusa Dua - MGallery Collection. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Amarterra Villas Bali Nusa Dua Sincerely, Patricia Ghamami

Enjoyable

Customer review rating 4.9/5

Madeleine P. Couples - 06/01/2020 Confirmed reviews ALL

The staff were excellent and everything was perfect.

Dear Ms. MP, Thank you for dedicating the time to share your experience following your stay with us. We are beyond happy that you found tranquility in the heart of Bali at Amarterra Villas Bali Nusa Dua. It is nice to be part of your memorable experience. It would be such a pleasure to personally welcome you back. Sincerely, General Manager

Extremely relaxing villa stay

Customer review rating 4.9/5

Toni Couples - 29/12/2019 Confirmed reviews ALL

Service was exceptional. Lovely private villa with pool. Great massages at the spa.

Dear Ms. TS, Thank you for dedicating the time to share your experience following your stay with us. We are beyond happy knowing that the warm hospitality from the entire staff, lovely villa, and great massages truly lived up to your expectations. Thank you for your loyalty; it would be a pleasure to welcome you back soon. Sincerely, General Manager

Superb Villas in Nusa Dua

Customer review rating 4.9/5

Michael C. Couples - 26/12/2019 Confirmed reviews ALL

Excellent in every way from Staff to food to Accommodation and the in Pool Villa was the best we have ever had

Dear Mr. MC, Thank you for such dedication to write a review following a memorable stay at Amarterra Villas Bali Nusa Dua. It is wonderful to learn that everything lived up to your expectations. Nothing is better than welcoming you back for another impeccable experience. Sincerely, General Manager

Second visit to Amarterra — still a wonderful place to stay

Customer review rating 4.9/5

Jenny A. Couples - 11/12/2019 Confirmed reviews ALL

We like the Amarterra as it is not high rise or a large resort. It is quiet and peaceful but still within a few minutes walk to a major shopping centre, the beach and Bali street stalls and restaurants. The villas are very private and comfortable with a large pool. All staff from Management, restaurant, room service and gardeners are very friendly and go out of their way to ensure you have a wonderful stay

Dear Mrs. JA, It was truly an honor to be able to host your second stay with us. Thank you for choosing us again. We are thrilled by your compliments on the prime location, comfortable pool villa, and warm hospitality from all staff. It would be a pleasure to personally welcoming you back again. Sincerely, General Manager

Very relaxing very polite & help full staff

Customer review rating 4.9/5

Wayne P. Couples - 24/11/2019 Confirmed reviews ALL

The overall experience was excellent & we are already planning next year the only very minor suggestion check in staff grasp of English had a few questions went to reception no one seemed to be able to help with things to see were to go still very friendly.

Dear Mr. WP, Thank you for taking the time to share your experience following your stay with us. We are thrilled knowing that everything we provided truly lived up to your expectations. Thank you for highlighting front office staff language skill; which we will certainly improve to meet guests need. It would be a pleasure to welcome you back next year. Sincerely, General Manager

Awesome villa, excellent food and service

Customer review rating 4.9/5

George M. Couples - 21/11/2019 Confirmed reviews ALL

Exceeded our expectations. The villa was well maintained, private, and grounds lovely. Service was exceptional, the staff was professional and very accommodating. We chose half board and weren’t disappointed with wide choices of entrees.

Dear Mr. GM, Thank you for dedicating the time to share your experience with us. We are thrilled knowing that everything we provided exceeded your expectations, especially in terms of service and facilities. Thank you for your loyalty. It would be a pleasure to welcome you back soon. Sincerely, General Manager

A very pleasant and relaxing stay

Customer review rating 4.9/5

Gerard A. R. P. Couples - 17/11/2019 Confirmed reviews ALL

Relaxing, food and staff were exceptional especially Julian and ana

Dear Mr. GP, Thank you for dedicating the time to write prompt feedback. It is wonderful to know that you had a very pleasant and relaxing stay at Amarterra Villas Bali Nusa Dua. Julian and Ana are delighted by your compliments. We are so glad you could feel our spirit in serving you. We surely look forward to welcoming you back in the near future for more memorable moments. Sincerely, General Manager

Pure relaxation

Customer review rating 4.9/5

Annie T. Couples - 16/11/2019 Confirmed reviews ALL

Beyond all my expectations. The hotel was incredibly beautiful and all grounds were well kept. The staff was always for graceful and eager to please. The hotel provided a peaceful energy and complete privacy. The food was absolutely amazing and always well presented. The daily breakfast had plenty of option and never got old and always arrived to our villa on time. The floating breakfast was the best experience ever. The rooms were cleaned and turn down every night. The in Villa private pool was maintained daily and the water was always perfect temperature. Overall my experience was excellent and it made my honeymoon so special!

Dear Mrs. AT, Thank you for sharing such memorable experience at Amarterra Villas Bali Nusa Dua! We are thrilled knowing that the beautiful hotel ground, graceful staff, peaceful atmosphere, amazing food, wonderful floating breakfast, and well maintained villa made you feel like home. Thank you for letting us be part of your memorable honeymoon. It would be a pleasure to welcome you back soon. Sincerely, General Manager

Amazing stay at Amarterra Villas!

Customer review rating 4.9/5

Marwan Couples - 09/11/2019 Confirmed reviews ALL

Having come to Amarterra 4 times over the last 15 months, its pretty obvious my wife and I prefer this hotel over any other in Bali. Our normal stays are usually great, but this past stay is heads and shoulders above previous stays, and although difficult to top, it'll be interesting to see what the team comes up with the next time we're here in 2020. Platinum A+ recognition was acknowledged with welcome drink vouchers and an upgrade to a 2 bedroom villa (we certainly appreciated the extra space and larger pool), and as I mentioned to the team that this particular visit was for both our birthdays, we were treated to a cheeseburger (halal) dinner on arrival! The whole team, from the breakfast staff (mainly Sigit and Komang who greeted us every morning and remembered our drinks order as well as the kitchen team that prepared fresh mango juice and were happy to go off-menu as we'd ordered from the regular menu so often) to the front desk (Geraldine on arrival, Putri and Queen at other times and the rest that I didn't manage to get their names) to the dinner staff (my wife ordered for us for delivery to our villa, so I never had a chance to interact with them, but according to her they were more than kind) were amazing. Patricia (the GM) runs a tight ship, and my congratulations to her! As mentioned, we'll be back again very soon, and we look forward to our next holiday at Amarterra.

Dear Mr. MM, Thank you for your stunning feedback and become to our loyal member. We grateful to read your highlight on every aspect of our service and facilities that we have fulfill to your satisfaction to celebrate your birthday. We are utterly happy by reading your feedback on how impressed you were with service from our team especially from Sigit, Komang, Geraldine, Putri & Queen. By this review, this is another reason for me to proud of my dedicated team who did an extra mile to make our guest stay an enriching one. Thank you very much for your staying with us and we certainly look forward to welcoming you both back for more enriching holiday experience with us. Sincerely, General Manager

Private, pristine and perfect

Customer review rating 4.9/5

Rachel S. Couples - 07/11/2019 Confirmed reviews ALL

Absolutely perfect for our 5 year wedding anniversary. We were so relaxed and felt so pampered in our Villa. We cannot wait to come back!

Dear Mrs. RS, What a great pleasure to discover your stay at Amarterra Villas was a wonderful one. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal. Together with Amarterra family, we look forward to welcome you to our resort in a not so distant future and it will be our utmost pleasure to provide you once again with an enriching and unforgettable holiday experience. Sincerely, General Manager
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