Amarterra Villas Bali Nusa Dua - MGallery 5 stars

We found our villa to be very well set up and comfortable The pool and outside area were great the staff from the restaurant to those who cleaned our room and pool were exceptional one small thing that would improve the experience would be to be offered a cool drink and moist towel on arrival Everywhere we have travelled we have always been offered this when booking overall we had a wonderful time and if we travel back to Bali we will definitely stay at Amarterra

I believe this was our 4th visit to the Amarterra - it was delightful as always. The villas are beautiful, peaceful and so comfortable. A real home from home. Breakfast is a wonderful - beautifully prepared and very fresh ingredients. We dined twice in the evening - exceptional food and exceptional value with our Accor Plus membership. The staff team are so welcoming, courteous and a real credit to the Accor brand. Please could the manager thank them all personally on our behalf for such a restful and enjoyable visit. We will be returning for sure!

Everything was amazing. Attentive and kind staff who were willing to go above and beyond to ensure a fantastic stay

A quiet and total relaxing experience. Looked after by all staff members in a most professional manner. Made to feel at home. The surrounds were beautiful and maintained. The Villa was perfect in every way

Staffs are friendly and helpful. Beach and Bali collection(shopping arcade) just 5mins walk from hotel you also can ask hotel staff to drive you there. Hotel only have 1restaurant but its good enough for satisfy my 3meals and the lobster was good, breakfast is nice I like it serve as a la carte iso buffet. Mini bar in the room is free of charge (except alcohol). The pool size in the room is bigger than I thought at least the size is good enough to swim a bit. But the outdoor shower location is a bit inconvenience. Overall its nice to stay in Amarterra Villas Bali Mgallery.

The staff were excellent and everything was perfect.

Service was exceptional. Lovely private villa with pool. Great massages at the spa.

Excellent in every way from Staff to food to Accommodation and the in Pool Villa was the best we have ever had

We like the Amarterra as it is not high rise or a large resort. It is quiet and peaceful but still within a few minutes walk to a major shopping centre, the beach and Bali street stalls and restaurants. The villas are very private and comfortable with a large pool. All staff from Management, restaurant, room service and gardeners are very friendly and go out of their way to ensure you have a wonderful stay

The overall experience was excellent & we are already planning next year the only very minor suggestion check in staff grasp of English had a few questions went to reception no one seemed to be able to help with things to see were to go still very friendly.

Exceeded our expectations. The villa was well maintained, private, and grounds lovely. Service was exceptional, the staff was professional and very accommodating. We chose half board and weren’t disappointed with wide choices of entrees.

Relaxing, food and staff were exceptional especially Julian and ana

Beyond all my expectations. The hotel was incredibly beautiful and all grounds were well kept. The staff was always for graceful and eager to please. The hotel provided a peaceful energy and complete privacy. The food was absolutely amazing and always well presented. The daily breakfast had plenty of option and never got old and always arrived to our villa on time. The floating breakfast was the best experience ever. The rooms were cleaned and turn down every night. The in Villa private pool was maintained daily and the water was always perfect temperature. Overall my experience was excellent and it made my honeymoon so special!

Having come to Amarterra 4 times over the last 15 months, its pretty obvious my wife and I prefer this hotel over any other in Bali. Our normal stays are usually great, but this past stay is heads and shoulders above previous stays, and although difficult to top, it'll be interesting to see what the team comes up with the next time we're here in 2020. Platinum A+ recognition was acknowledged with welcome drink vouchers and an upgrade to a 2 bedroom villa (we certainly appreciated the extra space and larger pool), and as I mentioned to the team that this particular visit was for both our birthdays, we were treated to a cheeseburger (halal) dinner on arrival! The whole team, from the breakfast staff (mainly Sigit and Komang who greeted us every morning and remembered our drinks order as well as the kitchen team that prepared fresh mango juice and were happy to go off-menu as we'd ordered from the regular menu so often) to the front desk (Geraldine on arrival, Putri and Queen at other times and the rest that I didn't manage to get their names) to the dinner staff (my wife ordered for us for delivery to our villa, so I never had a chance to interact with them, but according to her they were more than kind) were amazing. Patricia (the GM) runs a tight ship, and my congratulations to her! As mentioned, we'll be back again very soon, and we look forward to our next holiday at Amarterra.

Absolutely perfect for our 5 year wedding anniversary. We were so relaxed and felt so pampered in our Villa. We cannot wait to come back!