Mercure Rio de Janeiro Botafogo Mourisco Hotel 4 estrelas

Classificação clientes Avis 4.3/5 5.478 comentários

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Como funciona?
+ 11 Serviços

Extras do hotel

  • Crianças até 08 anos com os pais se hospedam gratuitamente.

  • Aproveite a área de lazer do hotel com piscina e academia

  • 5 salas para eventos corporativos com capacidade para até 180 pessoas.

  • 6 minutos à pé até a estação de metrô Botafogo

  • 12 minutos de carro até o Aeroporto do Rio de Janeiro - Santos Dumont

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% não-fumante
  • Climatizado
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Câmbio
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 5 Sala(s) de reuniões
  • Hotel de convenções
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Mercure Rio de Janeiro Botafogo Mourisco Hotel

Rua da Passagem 39
22290 030 rio de janeiro
brasil

Tel: +552121311212

Fax: (+55)21/21311200

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    GALEAO A 24 km / 14,91 milhas

  • De avião

    SANTOS DUMONT A 10 km / 6 milhas

GPS:-22.9516, -43.1822

Nossas acomodações

Room Office - Apartamento sem cama adaptado como escritórioFoto não contratual

  • Número máximo de pessoas: 2
  • Superfície: A partir de 31 / 334 sq ft
  • Internet sem fio no seu quarto
  • TV em cores por satélite/cabo

Nossos restaurantes e bares

AMARANTO

Tipo de culinária: Internacional

A atmosfera casual do nosso restaurante é perfeita para reuniões e convivência social. Aberto das 6:00 às 22:00 . Aproveite nossa cozinha internacional à la carte para o café da manhã, almoço e jantar.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

AMARANTO

Foto não contratual

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 142

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquete: 80 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Rio de Janeiro Botafogo Mourisco Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

5.478 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

1.146 comentários

Excellent service and location

Classificação TripAdvisor 4.0/5

tatianesr85 Couples - 21/11/2019 Avaliação certificada TripAdvisor

I was very well attended by the reception, the hotel has a great location, and the rooms are comfortable. The hotel has a good breakfast and the staff are attentive, and it was a Great cost benefit. I've been to work and leisure.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bruno Lima Bento – General Manager Mercure Botafogo Mourisco

Good location, good pricing

Classificação TripAdvisor 5.0/5

Chung Ki H Business - 25/02/2019 Avaliação certificada TripAdvisor

Conveniently located for both Centro and Zona Sul. The only problem would be supermarkets close 2 pm on Sundays, yet nearby shopping malls are on walking distance. Metro station is also near. Be careful on complicate one way.

Dear Mr. Quest, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Turism and family

Classificação TripAdvisor 5.0/5

A7081PAmariod Family - 24/02/2019 Avaliação certificada TripAdvisor

Excellent. The staff works very well . The breakfast is healthy and tastes good . Who cleans the room number 1101 , CHARLENE MARIA DOS SANTOS , did her work very well done . The Hotel is located near subway , cinemas and shopping centers , which is really conveniente.

Dear Sir/ Madam We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Complete disaster

Classificação TripAdvisor 1.0/5

AbdallahHarati Business - 03/12/2018 Avaliação certificada TripAdvisor

How would you feel after full day work in one city, then flying and reaching a hotel late in the evening, desperate to take a shower and relax, and then, when you reach the front desk the person in charge says: “sorry, your room is not available anymore as other guests didn’t leave their room and there’s nothing I can do”?That was my experience in this hotel.

Dear Mr. Harati, Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. We tried to minimize this incovenient providing you a new reservation at another Mercure hotel and of course, the taxi to take you there, once the group couldn´t leave the hotel. We are deeply sorry with all this situation. We hope you can give us a new chance to show you our commitment with the satisfaction of our guests. Kind Regards, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

WHAT I LIKED

Classificação TripAdvisor 4.0/5

A7081PAmariod Family - 17/10/2018 Avaliação certificada TripAdvisor

Restaurant Staff is excelente, polited,kind,alwais are able to help us and the restaurant is of good taste.The mealsare very good.The Junior Suit,801,have beautiful and confortable forniture,bright,clean,and silente.The Fitstudio cold have some more equipment.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, for you suggestion about our Fitstudio and we hope your next visit will be as pleasant as the previous one. Sincerely, LUCIANO ROCHA General Manager MERCURE RJ BOTAFOGO MOURISCO

My birthday

Classificação TripAdvisor 4.0/5

prismaxe Solo travel - 08/11/2017 Avaliação certificada TripAdvisor

Breakfast was a bit simple comparing to Ibis hotels. Fitness room simple but good. Sauna was closed and nothing explaining. I asked if I could arrive earlier and used the pool and they took one day to answer. There was a problem with the hall/ corridor lights, but they fixed.

Dear Guest, On behalf of all our staff I would like to express our gratitude for the choice of Mercure Botafogo Mourisco and for the time it has made available to leave us your comments. All your information is very valuable as it will help us to offer an even better service in the future. We will be fully available on your next trip to Rio de Janeiro. Sincerely, Luciano Rocha - General Manager Mercure Botafogo Mourisco

Amazing views from balcony

Classificação TripAdvisor 5.0/5

danielmatten Solo travel - 20/09/2017 Avaliação certificada TripAdvisor

Very spacious room with everything you need. Décor is simple and tasteful. The rooms facing the front have balconies with amazing views of the statue of Christ. Ask for floors 6 and higher for the best views. Staff are always polite and friendly and there is always someone on duty who speaks English. Location is good. Botofogo has many good shops and restaurants and bars, all within a few minutes of the hotel. Botofogo metro station is five minutes walk to reach Copacabana or Ipanema, or alternatively the bus stop is only two minutes walk and buses pass every few minutes.

Dear Mr. Matten, We very much appreciate your comments. Regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - General Manager Mercure Botafogo Mourisco

Good Stay Overall. Hotel needs Updating

Classificação TripAdvisor 3.0/5

Winston B Friends getaway - 02/06/2017 Avaliação certificada TripAdvisor

Stayed 5 nights. Overall Hotel is Good. It is not in Copacabana but, in a Local neighborhood without lots of tourist. I like this aspect. I felt safe for the most part. Lots of options for eating, transportation (near Metro). Taxis are always outside. I took Uber everywhere(cheaper). Shopping Mall nearby. Rooms are spacious but, the chairs are Horrible. They are soiled and are very nasty. The flooring in the room needs repairing. Friendly Staff very limited English speaking.Restaurant is NOT good and not worth the price. Breakfast leaves a lot to be desired. Only 2 Elevators. Elevators are rather slow and are out of service at least once during my stay.

Dear Mr.Winston B. Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests. We can guarantee that we will give our best to make your stay better. Regards, Luciano Rocha - General Manager Mercure Mourisco

The right place in Rio

Classificação TripAdvisor 4.0/5

Gerado_Kern Couples - 19/04/2017 Avaliação certificada TripAdvisor

The superior room is very good and has a excellent space, it's recommended for a family of 4 persons. The crew of the hotel is very dedicated, the localization, the building and the view are perfect. It's the right place in Rio.

Dear, Mr, Kern, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Cordially, Luciano Rocha - General Manager Mercure Botafogo Mourisco

We flue down to Rio

Classificação TripAdvisor 5.0/5

Norman Y Couples - 14/04/2017 Avaliação certificada TripAdvisor

Our stay was in three location Rio, Buzios (To attend a wedding) Niteroi. Rio and Niteroi were both Mercure Hotel. We would recommend both, the later being the oldest and needs a little TLC in a few place. however the friendliness of the staff over come any problems, The food was out of this world both in taste and presentation,

Dear Mr, Norman, We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - Gerente

Good location, friendly staff

Classificação TripAdvisor 4.0/5

fernandesclairton Business - 05/05/2016 Avaliação certificada TripAdvisor

As a business traveller, I have stayed at this hotel several times over the past 8 years and like its location away from all the expensive and hectic touristic attractions. Good breakfast buffet with a nice view to the Corcovado hill, very friendly staff and acceptable rates. I therefore recommend the Mercure Mourisco to folks visiting Rio.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

First and worst experiencie

Classificação TripAdvisor 2.0/5

christianrff Business - 01/05/2016 Avaliação certificada TripAdvisor

I've gotten late at the reception (around 10pm) and every thing was ok. Hv gotten into the room and decided to eat. It would be a 20-25 min waiting. Got no towells and, besides I had to wait for 1 hour, food was awfull. Very small portions and steak was completely toasted (I had order "medium rare). At the end, I've complanied about the stay and the manager excluded the food and mini bar for a "compensation".

Dear Guest, Thank you for taking the time to share your feedback. Although we would like your experience would have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were unsuccessful. If you give us a chance to win back your trust, we can guarantee that we will give our best to make your stay as good as many guests appreciate our hotel. Regards,

CONVENIENT LOCATION

Classificação TripAdvisor 4.0/5

RobRoyS_oPaulo Business - 01/02/2016 Avaliação certificada TripAdvisor

Having stayed at the Mercure Botafogo Mourisco many times, this one I was a little disappointed, breakfast not as good as in previous stays, furniture in the room I stayed a bit worn out, slow elevator service, however the attention and courtesy of the staff, coupled with the convenient locations right by the Metro Station in Botafogo, helped overcome these issues.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We would like to inform we have already started hotel retrofit process in your Gym, Reception and Meeting area. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Good location, nice neighborhood

Classificação TripAdvisor 5.0/5

LinaNakata Friends getaway - 19/01/2016 Avaliação certificada TripAdvisor

The hotel is pretty nice and the breakfast is good. The best thing of this hotel is the location: Botafogo. It's a cool neighborhood (more of cariocas than for tourists), near all the nice places (beaches, tourism, malls, local restaurants etc.).

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco (anteriormente Caesar Business). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very professional

Classificação TripAdvisor 4.0/5

Gerado_Kern Family - 10/09/2015 Avaliação certificada TripAdvisor

Excellent staff and services, nice room and food. Mercure Rio de Janeiro Mourisco is perfect for those who want a hotel for business or leisure. The room cound be a little bit brighter. I suggest more one light spot.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco (anteriormente Caesar Business). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are solving the problem of lithing room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

An excellent stay!

Classificação TripAdvisor 5.0/5

Cida_27 Family - 28/07/2015 Avaliação certificada TripAdvisor

I liked very much the spacious apartment. The staff is carefull and kind. The hotel is near the metro station "Botafogo", the Sugar Loaf and the Corcovado. It's close to Botafogo Praia Shopping, where you find good restaurants and cafes (like Tiramisu and Cafe Sorelle). Excellent breakfast too!

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Good enough

Classificação TripAdvisor 4.0/5

fernandocamera Family - 15/04/2015 Avaliação certificada TripAdvisor

The room was clean and was spacious, breakfast excellent, staff courteous and professional. My only remark was the very loooooong check-in for all of my family members, considering that I was paying for everyone with my credit card.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Excellent location!

Classificação TripAdvisor 4.0/5

heloyjr Business - 15/04/2015 Avaliação certificada TripAdvisor

Excellent location, access to walk to the beach, shopping malls and free restaurantes.Vista to Corcovado, one of the postcards of the city. I missed a sauna to make the stay even more relaxing. Just sun by the pool in the morning. Breakfast could have more varieties the price charged. Parking is free but not always available when you arrive is vague and the car needs to stay on the street for some time.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Good value

Classificação TripAdvisor 3.0/5

RobRoyS_oPaulo Couples - 08/04/2015 Avaliação certificada TripAdvisor

I have stayed at this Hotel at least 2 other times in the past 6 months and must say that I was a little disappointed this time in comparison to the previous stays, maybe because it was over a weekend instead of working days, Very courteous staff at reception, they upgraded us to a bigger suite, parking is free what is not usual in other Accor Hotels in Rio, and taking advantage of a very low weekend rate the overall value was outstanding.

Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A lot of room for improvement

Classificação TripAdvisor 3.0/5

LeoOrder Solo travel - 16/01/2015 Avaliação certificada TripAdvisor

The old stained carpet on the hallways make for a very bad first impression. And the dark corridors due to the lights only being turned on by presence sensors add up to that first impression. The elevator, more than looking old, looks poorly mantained with lots of grease stains or fingertips all over its walls. Although you can notice the room in general looks a little outdated, my only critique is that it could use a better housekeeping, the beds looked as if someone had already been sleeping on them, even at the day of my arrival, and the balcony was simply dirty. If you plan on staying at this hotel for the subway station ease of access, I would advise staying at the Ibis hotel at walking distance.

Thank you for taking the time to tell us about your experience at the Mercure Botafogo Mourisco. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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