Mercure Rio de Janeiro Botafogo Mourisco Hotel 4 stars

TripAdvisor rating 4.0/5 1,106 reviews
Mercure Rio de Janeiro Botafogo Mourisco Hotel
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Hotel extras

  • Day Use swimming pool

  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Botafogo Mourisco Hotel

Rua da Passagem 39
22290 030
rio de janeiro
brazil

Tel: +552121311212

Fax: (+55)21/21311200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO At 24km / 14.91 miles

  • By plane

    SANTOS DUMONT At 10km / 6 miles

GPS :-22.9516, -43.1822

Our accommodations

Junior suite with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 31
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 32
  • Views: Pool side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with Double Bed

  • Max. number of persons: 2
  • Area: From 31
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior poolside room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 29
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 40
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

AMARANTO

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMARANTO

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 142

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Rio de Janeiro Botafogo Mourisco Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,017 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,106 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

My stay was very comfortable.

Customer review rating 4.4/5

Elizabeth S. Couples - 04/12/2019 Confirmed reviews ALL

The location was good, easy access to a lot of sites. The staff was very accommodating. The breakfast was good. The hotel and at my room was clean. Overall I was satisfied with my stay at this hotel.

Dear Mrs. Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good hotel, well located with one slight negative.

Customer review rating 4.4/5

Daniel M. Solo - 03/12/2019 Confirmed reviews ALL

I have stayed numerous times before and keep coming back, so that should tell you how much I like this hotel. The only slight negative this time is that I was assigned a pool facing room and would have preferred a room facing the statue of Christ. But I had made the booking fairly last minute and also arrived late in the evening. I was told I could change the next day. I reminded the front desk staff the next day and was told I should wait in my room for a call. No call came and the particular staff member had left when I went downstairs. I ended up just staying in my allocated room. Not a huge problem but since I had made them aware that it would mean a lot for me to change and it was able to be accommodated I would have hoped for a little more effort to effect the change.

Super

Customer review rating 4.4/5

Alberto V. Business - 02/12/2019 Confirmed reviews ALL

Was a quite long 20 days stay and everything went ok almost like veing home. Renate work was excellent!!

Dear Alberto v., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Unimpressed

Customer review rating 4.4/5

Jennifer B. Business - 23/11/2019 Confirmed reviews ALL

I had expected a few more amenities, like water and a functional tv for the price

Awesome! Everything went well.

Customer review rating 4.4/5

Cesar H. Families - 22/11/2019 Confirmed reviews ALL

Staff, bedroom and the food was great. Thank you. My mom and I was please to stay longer at the bedroom doing nothing. Good space and good services. Thank you

Dear anna H., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Excellent service and location

TripAdvisor rating 4.0/5

tatianesr85 Couples - 21/11/2019 TripAdvisor review

I was very well attended by the reception, the hotel has a great location, and the rooms are comfortable. The hotel has a good breakfast and the staff are attentive, and it was a Great cost benefit. I've been to work and leisure.

We very much appreciate your comments regarding your stay at the Mercure Botafogo Mourisco . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bruno Lima Bento – General Manager Mercure Botafogo Mourisco

Excelent Stay

Customer review rating 4.4/5

Claudio F. Families - 08/11/2019 Confirmed reviews ALL

It is an excelent hotel

Dear Claudio , We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Night in Hell

Customer review rating 4.4/5

Leandro C. M. Business - 08/11/2019 Confirmed reviews ALL

I had to sleep in a improvised bed that basically was 2 single beds together trying to be king one. Even considering the beds were fixed there was a canyon in the middle. As a result of that, my back hurts until today. In addition, there was a fixed noisy air conditioning on the wall. To be honest with you I'm pretty sure that the main objective of this equipment it to make noisy instead of cooling the temperature.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Hotel is unclean and smells of stale air

Customer review rating 4.4/5

Merv G. Business - 31/10/2019 Confirmed reviews ALL

Not a happy experience

Dear Mervyn G., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Excelente

Customer review rating 4.4/5

Ana R. Solo - 30/10/2019 Confirmed reviews ALL

A estadia satisfez totalmente as minhas expectativas.

Prezada Sra. Ana, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Nice experience

Customer review rating 4.4/5

Anonymous Families - 26/10/2019 Confirmed reviews ALL

The hotel is very Nice and the staff friendly. However the cleaning of the room each day is a bit approximative. Towels not always changes, sink dirty. The hotel is a bit noisy but very well located.

Dear Florine V., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good

Customer review rating 4.4/5

Anonymous Business - 12/10/2019 Confirmed reviews ALL

No breakfast

Dear Mr. Y., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Needs renovation

Customer review rating 4.4/5

Angela D. Business - 02/10/2019 Confirmed reviews ALL

Nice service and staff, but carpet needs cleaning or to be renovated, because it is dirty and smelly.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Good stay, good service in a nice city

Customer review rating 4.4/5

Bm Business - 24/09/2019 Confirmed reviews ALL

Overhaul it was a very pleasant stay. On my final bill did appear a breakfast never taken by me but it was amended immediately and the communication Problem between 17:00 and 7 PM wasn't really an issue on my late check-out. This time my billing address was correct and i was very satisfied with the staff during check-in and check out.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Great staff

Customer review rating 4.4/5

Anonymous Business - 22/09/2019 Confirmed reviews ALL

Brilliant staff, rooms need a little love

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Could be better.

Customer review rating 4.4/5

Jadson Business - 21/09/2019 Confirmed reviews ALL

Good room and breakfast ok.

Dear Mr. Jadson, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Just reasonable

Customer review rating 4.4/5

Ahmad Business - 21/09/2019 Confirmed reviews ALL

Not a typical Mercure experience

Dear Mr Ahmad, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Nice hotel, great location

Customer review rating 4.4/5

Henry G. Business - 21/08/2019 Confirmed reviews ALL

The room was nice and the location good. The gym was a bit too small. I would like the hotel to be more environment friendly and provide other options for drinking water than small plastic water bottle.

Dear Henry G., We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

Internet is really bad to work

Customer review rating 4.4/5

Marcelo Business - 04/08/2019 Confirmed reviews ALL

Overall good. But for people that requires internet to work it is really bad.

Dear Marcelo C., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Botafogo Mourisco Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO

It was good

Customer review rating 4.4/5

André M. Business - 30/07/2019 Confirmed reviews ALL

Practically I just use the hotel do sleep and dinner ... I feel that I could not emite any comment at the momment.

Dear André, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, BRUNO LIMA BENTO GERENTE GERAL / GENERAL MANAGER MERCURE BOTAFOGO MOURISCO
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