Pullman São Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 2,017 reviews

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Pullman São Paulo Vila Olímpia - Image 1
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Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,017 reviews

TripAdvisor Rating  4.5/5  1,512 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

No complementary bottle of water, no welcome cookies, warm not hot sower water, no replenishment of cosmetic set

Great stay, but terrible customer service to get a copy of my receipt

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

After asking twice, using the customer service portal, to get a copy of my receipt for my stay, and waiting for two weeks, I have not gotten any response yet. It is delaying my expense reimbursement and very annoying. You guys should fix this issue, it's not professional for a hotel of your calibre

Dear Tigran, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. We understand that a simple receipt should never be a problem to a guest, my team have forwarded the invoice for you just now and again, I beg your pardon about this issue. We are taking the appropriate measures to address this point of improvement to ensure a great hospitality experience for all of the guests. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us, so thank you for telling us about this subject. Even though the mentioned setback, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Erick Franco Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

Excellent hotel

Customer review rating 4.5/5

Andre Business - Confirmed reviews ALL

Thank you for the kind reception and the great quality of the rooms and the service in your hotel. Breakfast and dinner were excellent and the gym was well equipped. Perfect for a multi days business trip.

Dear Andre Van, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Erick Franco Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Business visit to São Paulo

TripAdvisor rating 5.0/5

Humberto C Business - TripAdvisor review

Great hotel overall, staff is really friendly, the location is perfect and service superb!! Junior at the front desk was not only really nice but very helpful!! Room very, bright, roomy and clean and breakfast very good. The bar was a really good place to end the day.

Hello Humberto, Thank you for spending your time to evaluate us. It is a pleasure to hear that even in a Business visit you could enjoy our service. All of our team will be waiting for your visit and our bar will be ready ! Kinds regards, Erick Franco Customer Experience Manager

Only cold water available!

Customer review rating 2.5/5

Pepe Business - Confirmed reviews ALL

All good, except the fact that there was no hot water available!. No explanation was given!!

Dear Jose Luis Jimeno, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. Rest assured, that we are taking the appropriate measures to address the points of improvements to ensure a great hospitality experience and avoid at any cost that our guests have problems with hot water again. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Erick Franco Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

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Other web-users rate our hotel

  • 298 reviews 9.5/10 Location
  • 586 reviews 7.8/10 Room
  • 913 reviews 8.6/10 Service
  • 24 reviews 5.1/10 WiFi
  • 364 reviews 8.8/10 Breakfast
  • 241 reviews 7.8/10 Comfort
  • 221 reviews 8/10 Food
  • 186 reviews 8.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.